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Proceeding contribution from Martin Rhodes (Labour) in the House of Commons on Wednesday, 22 October 2025. It occurred during Debate on Financial Inclusion.


Financial Inclusion

I agree. Financial exclusion has a cumulative effect: if someone is excluded from one financial service because they do not have access to a bank account, they may well find themselves excluded from others. As my hon. Friend says, they may be unable to pay for utilities or other services by direct debit, which would allow them to get the best deals. That cumulative impact is a very big issue.

The last issue that has been raised with me by TAG members is digital exclusion and branch closures. The transition to online banking is simply not accessible for many TAG members, and the closure of local branches has made it harder to get support in person. With the closure of high street banking, we are seeing the loss of the important face-to-face contact that can support people with learning disabilities with access to financial activities.

I support the Government’s work with industry to roll out at least 350 banking hubs that will provide communities with critical cash and banking services. I would welcome any reflections from the Minister on what the Government are doing to ensure that digitalisation does not leave people behind and to support the role of banking hubs. I acknowledge that for many people digital access increases the ability to get services, but for others it does not. That shows the need for a range of ways to access financial services, so everybody can access them.


Secondary information

Type
Proceeding contribution
Reference
773 c388WH 
Session
2024-26
Chamber / Committee
Westminster Hall
Subjects
Education Access Disability Disadvantaged Bank services Closures Cash dispensing Digital technology Financial services Discrimination Personal savings Low incomes Standards Unemployment
Link
View this Proceeding contribution on hansard.parliament.uk