1-20 of 82 results for subject:"Fees and charges"
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To ask the Secretary of State for Culture, Media and Sport, what meetings he has had with mobile telephone providers on the implications of the outcome of the EU referendum for roaming charges; and what assessment he has made of whether roaming charges for UK citizens travelling in the EU...
To ask the Secretary of State for Culture, Media and Sport, what meetings he has had with mobile telephone providers on the implications of the outcome of the EU referendum for roaming charges; and what assessment he has made of whether roaming charges for UK citizens travelling in the EU...
I will be working closely with all of our sectors to make sure they have a voice as we now prepare for a negotiation to exit the EU.
Meanwhile, nothing changes - the UK remains a member of the EU and roaming charges will be abolished from 15 June 2017, in line with the Commission's timetable.
To ask the Secretary of State for Culture, Media and Sport, if his Department will investigate reports that BT is installing and charging for telephone lines for customers who have not requested one and who are only customers of fibre optic services.
To ask the Secretary of State for Culture, Media and Sport, if his Department will investigate reports that BT is installing and charging for telephone lines for customers who have not requested one and who are only customers of fibre optic services.
That is a very good question. Britain was at the forefront of negotiating the reduction in roaming charges, working with our European partners, and it is yet another example of the benefit to consumers and citizens of being a member of the European Union.
That is a very good question. Britain was at the forefront of negotiating the reduction in roaming charges, working with our European partners, and it is yet another example of the benefit to consumers and citizens of being a member of the European Union.
What protections can my constituents and others expect on mobile phone roaming charges in Europe in the event of an exit on 24 June?
To ask the Secretary of State for Culture, Media and Sport, on what basis the contribution to broadband installation costs for the very remotest properties will be calculated; and whether there will be an upper limit on the contribution which individual households are required to make.
To ask the Secretary of State for Culture, Media and Sport, on what basis the contribution to broadband installation costs for the very remotest properties will be calculated; and whether there will be an upper limit on the contribution which individual households are required to make.
Work is ongoing on the design of the broadband Universal Service Obligation (USO) and the reasonable cost threshold. The independent telecoms regulator Ofcom will provide technical analysis and recommendations to help inform both of these, as well as identify the premises likely to be within the USO footprint. These are expected to be predominantly in rural areas, but there will also be urban and suburban homes and businesses eligible to request a connection under the USO.
To ask the Secretary of State for Culture, Media and Sport, what steps he is taking to restrict the amount that mobile telephone companies and other communication providers can charge for the provision of a Porting Authorisation Code to customers; and if he will make a statement.
To ask the Secretary of State for Culture, Media and Sport, what steps he is taking to restrict the amount that mobile telephone companies and other communication providers can charge for the provision of a Porting Authorisation Code to customers; and if he will make a statement.
Industry rules require mobile telephone companies to provide mobile number portability (the ability to transfer a mobile phone number) to customers within the shortest possible time, and the Porting Authorisation Code (PAC) must be issued over the phone, or by text message, within two hours of a customer’s request. Companies are permitted to make reasonable charges for providing number portability, but those charges should be based on the costs of providing the PAC and should not disincentivise customers from switching. In general, mobile telephone companies do not charge customers for requesting or issuing a PAC, nor for the process of switching a customer to another provider. However, some service providers may make a termination charge, if for example a customer terminates a contract before the expiry of the minimum contract term, or if the customer changes provider before they have served out any required minimum notice period for termination (usually 30 days). The Government is committed to making it easier and quicker for consumers to switch services enabling more customers to obtain better value from their mobile service provider and fully supports Ofcom’s interim findings in the recent digital communications review. This includes Government efforts encouraging industry on a voluntary basis to remove/reduce charges for handset unlocking for consumers at the end of their contracts.
To ask the Secretary of State for Culture, Media and Sport, if he will give Ofcom the power to set or cap access charges with regard to 084 and 087 numbers.
To ask the Secretary of State for Culture, Media and Sport, if he will give Ofcom the power to set or cap access charges with regard to 084 and 087 numbers.
Under the Communications Act 2003, Ofcom already has the power to impose tariff principles and maximum prices for the purpose of protecting consumers. Ofcom made changes in July 2015 to simplify non-geographic numbers and make call pricing clearer for consumers. This included making Freephone 080 and 116 numbers free from all telephones; and imposing a common simplified structure on revenue generating numbers - 084, 087, 090, 091 and 118 - which splits the price of the call between the phone company and the call service. Ofcom will be reviewing the effectiveness of these new regulations after their first year of operation and will consider whether further regulation should be imposed.
To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 4 March 2016 to Question 28838, if he will make a comparative assessment of the proportion of children by (a) region and (b) socio-economic group who learn a musical instrument outside school.
To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 4 March 2016 to Question 28838, if he will make a comparative assessment of the proportion of children by (a) region and (b) socio-economic group who learn a musical instrument outside school.
As the Prime Minister stated in his Life Chances speech in January, culture should never be a privilege; it is a birth right that belongs to us all. The Government's Life Chances Strategy will address cultural disenfranchisement directly - ensuring there is real engagement by arts organisations with those who might believe that culture is not for them, meaning that many more children can have the doors opened to their wonderful cultural inheritance.
The Government has already invested £171 million between 2012-15 in 123 Music Education Hubs to ensure that children aged 5-18 have the opportunity to sing or learn a musical instrument, and a further £75 million of funding was made available for 2015/16. A new, fairer funding system ensures hubs can target money towards pupils who need it most. We have also introduced the In Harmony programme which inspires and transforms the lives of children through community-based orchestral music-making in areas of exceptional deprivation. Both of these programmes offer opportunities for children and young people in the local area to attend after school sessions to learn music. In addition, we have helped create 14 pilot music rehearsal spaces for young people across urban and rural areas of England experiencing multiple deprivation.
Analysis from the most recent Taking Part Survey shows that in 2014/15, 16.7% of respondents aged 5 -10 years from the upper socio-economic group took part in music lessons outside school compared with 6.6% of those from a lower socio-economic group. Among children aged 11-15, 41.0% from the upper socio-economic group and 31.2% from the lower socio-economic group, have taken part in at least one musical activity outside of school in the last year. Data for regional comparisons of participation are not held by the Department in a reliable format due to small sample sizes.
To ask the Secretary of State for Culture, Media and Sport, what assessment he has made of the extent of regional disparities in publicly-funded opportunities outside schools for children to learn musical instruments without charge; and if he will make an assessment of the effect of such disparities on the...
To ask the Secretary of State for Culture, Media and Sport, what assessment he has made of the extent of regional disparities in publicly-funded opportunities outside schools for children to learn musical instruments without charge; and if he will make an assessment of the effect of such disparities on the...
The Government invested £171m between 2012-15 in 123 Music Education Hubs to ensure that children aged 5-18 have the opportunity to sing or learn a musical instrument. A further £75m of funding was made available for 2015/16. We have subsequently introduced a new, fairer funding system which reflects both the total number of pupils and the number of pupils who are eligible for free school meals. This means hubs can target money towards pupils who need it most and local areas are now much more accountable for how they deliver music. Alongside Hubs, the Government has also introduced the In Harmony programme which inspires and transforms the lives of children through community-based orchestral music-making in areas of exceptional deprivation. Both of these programmes offer opportunities for children and young people in the local area to attend after school sessions to learn music.
In addition, originally set up by DCMS and UK Music and now overseen by UK Music, we have helped to create 14 pilot music rehearsal spaces for young people in a range of urban and rural areas of England experiencing multiple deprivation. The funds were used to provide instruments and equipment, and contributed towards the cost of necessary capital works, such as sound proofing.
To ask the Secretary of State for Culture, Media and Sport, what estimate his Department has made of how many museums and galleries charged for entry in (a) 2005 and (b) 2010; and what estimate his Department has made of how many museums and galleries plan to introduce such charges...
To ask the Secretary of State for Culture, Media and Sport, what estimate his Department has made of how many museums and galleries charged for entry in (a) 2005 and (b) 2010; and what estimate his Department has made of how many museums and galleries plan to introduce such charges...
Thanks to an excellent Spending Review settlement in November 2015 - the Government is honouring its manifesto commitment to keep entry to the permanent collections of our national museums free.
Through the Arts Council England, DCMS is increasing funding for major partner museums to £22.6 million to enable greater regional spending. In addition to this, regional museums can bid for funds from ACE's £10 million per year Resilience Fund. We are also investing millions of pounds to boost local and regional museums - for example, £5 million towards a new South Asia Gallery at Manchester Museum and £2.5 million to the Manchester Museum of Science andIndustry.
Spend on DCMS-sponsored museums and galleries was £389.7 million in 2014/15. In 2005 spend was £397.4 million and in 2010 it was £474.7 million. The Heritage Lottery Fund is also a major source of support to museums. To date, HLF has supported a total of 38,000 projects with £6.6 billion across the UK with around one third of this being allocated to museums, including support for capital projects, acquisitions and skills development.
To ask the Secretary of State for Culture, Media and Sport, what restrictions exist for local authorities in respect of charging for membership of public libraries.
To ask the Secretary of State for Culture, Media and Sport, what restrictions exist for local authorities in respect of charging for membership of public libraries.
The Public Libraries and Museums Act 1964 restricts local authorities in England and Wales from charging for library facilities made available by the authority unless permitted by the Library Charges (England and Wales) Regulations 1991. These regulations empower local authorities in England and Wales to make certain charges for the provision of library facilities but this does not include charging for ordinary library membership.
The Government has no plans to amend the Public Libraries and Museums Act 1964 to allow local authorities to specifically charge for ordinary membership of public libraries..
To ask the Secretary of State for Culture, Media and Sport, whether his Department plans to allow local authorities to charge for membership of public libraries.
To ask the Secretary of State for Culture, Media and Sport, whether his Department plans to allow local authorities to charge for membership of public libraries.
The Public Libraries and Museums Act 1964 restricts local authorities in England and Wales from charging for library facilities made available by the authority unless permitted by the Library Charges (England and Wales) Regulations 1991. These regulations empower local authorities in England and Wales to make certain charges for the provision of library facilities but this does not include charging for ordinary library membership.
The Government has no plans to amend the Public Libraries and Museums Act 1964 to allow local authorities to specifically charge for ordinary membership of public libraries..
To ask the Secretary of State for Culture, Media and Sport, whether his Department or Ofcom has made an assessment of the cost drivers behind BT's recent 50 per cent increase in charges for non-payment by direct debit.
To ask the Secretary of State for Culture, Media and Sport, whether his Department or Ofcom has made an assessment of the cost drivers behind BT's recent 50 per cent increase in charges for non-payment by direct debit.
BT’s charges to business customers for payments made other than by direct debit increased on 1 October 2015. It a commercial decision for providers such as BT to determine these charges, however, telecoms providers are regulated and monitored by Ofcom, who review customer satification on a rolling basis. Since January 2014, small business customers (with ten employees or fewer) affected by a mid-contract price increase may be able to leave their contract without penalty under Ofcom rules. Further information about this is on Ofcom's website (http://consumers.ofcom.org.uk/ofcom-for-business-consumers/business-contracts).
To ask the Secretary of State for Culture, Media and Sport, what guidance he has given to local authorities on the inclusion of volunteer-led libraries in the sampling arrangements for Public Lending Right.
To ask the Secretary of State for Culture, Media and Sport, what guidance he has given to local authorities on the inclusion of volunteer-led libraries in the sampling arrangements for Public Lending Right.
The British Library administers the Public Lending Right (PLR) scheme and calculates PLR paymentsusing loans data from a sample of UK public library authorities.Where a local authority includes a community - supported library in its statutory library service, loans from that library would fall within the PLR scheme. Further information is availableatwww.gov.uk/public-lending-right-how-it-applies.
We made a manifesto commitment to keep access to our national collections free, and we intend to honour that.
We made a manifesto commitment to keep access to our national collections free, and we intend to honour that.
What his policy is on maintaining free entry to national museums.
I am happy to give that assurance. I am also happy to note that the National Media Museum—part of the Science Museum Group—has through the new Treasury loans scheme refurbished its IMAX theatre and partnered with Picturehouse. The Science Museum is planning to put £1.5 million of its own money into launching a free science Launchpad, and a new marketing drive saw admissions rise over the summer. It is thriving.
I am happy to give that assurance. I am also happy to note that the National Media Museum—part of the Science Museum Group—has through the new Treasury loans scheme refurbished its IMAX theatre and partnered with Picturehouse. The Science Museum is planning to put £1.5 million of its own money into launching a free science Launchpad, and a new marketing drive saw admissions rise over the summer. It is thriving.
Bradford is widely known as a centre of cultural excellence and is rightly proud of the National Media Museum, which is one of our cultural treasures. Over the years the free entry policy has helped support the museum and allowed thousands of families to access a much loved museum and cultural activities that they would not otherwise enjoy. Will the Minister assure my constituents that the future of the museum and the free entry policy are safe in his hands?
What his policy is on maintaining free entry to national museums.
What his policy is on maintaining free entry to national museums.
We made a manifesto commitment to keep access to our national collections free, and we intend to honour that.
To ask the Secretary of State for Culture, Media and Sport, what steps he is taking to ensure that national galleries and museums remain free at the point of use.
To ask the Secretary of State for Culture, Media and Sport, what steps he is taking to ensure that national galleries and museums remain free at the point of use.
Free access to all national museums and galleries was a commitment made in the 2015 Conservative Party Manifesto and remains government policy.
Management agreements between DCMS and all national museums and galleries highlight as a priority that “free entry to the permanent collections of the national museums will continue to be available and public access will be protected.”
To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the costs charged by telecommunications companies for telephone calls to repair broken services for elderly and vulnerable people.
To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the costs charged by telecommunications companies for telephone calls to repair broken services for elderly and vulnerable people.
While there are no sector–specific rules determining which telephone numbers communication providers offer to customers for reporting broken services, in practice many providers already offer no-cost routes for reporting line faults. These include 151 and Freephone (0800) numbers. Following recent Ofcom changes, 0800 freephone numbers are now free to call from mobiles as well as from fixed lines.
On the issue of elderly and vulnerable people, Ofcom requires providers to allow disabled customers who are dependent on the telephone to have access to priority fault repair services. Ofcom also requires that they can nominate third parties to be able to contact in the event of non-payment of a bill.
To ask the Secretary of State for Culture, Media and Sport, what steps the Government is taking to reduce mobile telephone charges for UK users using their telephones overseas.
To ask the Secretary of State for Culture, Media and Sport, what steps the Government is taking to reduce mobile telephone charges for UK users using their telephones overseas.
I am pleased to confirm that formal agreement was reached at the end of June on the EU Telecoms Single Market Regulation. As a result, from June 2017 onwards, consumers will no longer face mobile roaming charges in the EU. This outcome is one that Government has consistently championed from the beginning of negotiations.
As an interim measure, from January 2016 until June 2017, consumers will continue to pay mobile roaming charges in the EU at rates calculated from the domestic tariffs plus the wholesale roaming caps currently in force. These rates will be comparable with, or lower than, existing caps. UK mobile service providers may offer roaming tariffs below these rates, as several of them do already.
The eventual cessation of mobile roaming charges, will mean that British citizens travelling abroad can enjoy using their mobile without fear of extortionate costs.
To ask the Secretary of State for Culture, Media and Sport, what guidelines his Department has issued on charging for entry into television and radio competitions by use of premium text, phone line or other means to ensure that such competitions are fair and honest; and if he will make...
To ask the Secretary of State for Culture, Media and Sport, what guidelines his Department has issued on charging for entry into television and radio competitions by use of premium text, phone line or other means to ensure that such competitions are fair and honest; and if he will make...
On 1 July Ofcom introduced a new system affecting telephone charging for service numbers commencing -084, -087, -09 and -118. The changes are intended to make the cost of using these services clearer and companies running competitions using such numbers will need to comply. In addition, freephone numbers commencing -0800 or -0808 will be made free for consumers to call from mobiles. Ofcom’s new system is called ‘UK Calling’ and guidance for consumers and businesses can be accessed via the website:http://www.ukcalling.info/