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To ask the Secretary of State for the Home Department, what the maximum queue time for non-EEA passengers at Heathrow was during the November 2020 covid-19 lockdown period while international travel was banned.
To ask the Secretary of State for the Home Department, what the maximum queue time for non-EEA passengers at Heathrow was during the November 2020 covid-19 lockdown period while international travel was banned.
The latest Performance Data on Heathrow Queue times can be found on the link below:
To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of Border Force resources to deliver its service level agreement with Heathrow airport in 2021.
To ask the Secretary of State for the Home Department, what recent assessment she has made of the adequacy of Border Force resources to deliver its service level agreement with Heathrow airport in 2021.
Border Force is confident that resources to meet anticipated overall operational requirements are in place with Border Force recruiting sufficient additional frontline staff and continuing to build staffing levels during 2020/2021 across all critical ports.
Resource and staffing requirements at every port, including Heathrow, are continually reviewed by Border Force working with airport operators including Heathrow Airport Ltd, and resources are deployed flexibly as and when they are required.
Nationally, Border Force recruited over 1,000 additional officers in preparation for the end of transition and continues to ensure maximum flexibility in their recruitment and deployment approach.
Wait times in airports can be caused by a number of factors, not just related to resourcing. This includes the volume of immigration case working, additional support and checks in relation to Covid-19, and specific security activity. Our teams seek to balance this range of tasking each day. Whilst mindful of passenger wait times and experience, our primary objective is to ensure the security of the border and that all mandated security activity is carried out to keep the country safe.