1-2 of 2 results for subject:Parcels
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To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of employment protections for self-employed parcel delivery drivers; what discussions he has had with parcel delivery companies regarding the transparency of payment structures for delivery drivers; whether he has made an assessment...
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of employment protections for self-employed parcel delivery drivers; what discussions he has had with parcel delivery companies regarding the transparency of payment structures for delivery drivers; whether he has made an assessment...
The government expects parcel delivery companies to meet their legal obligations and ensure drivers receive their entitled protections. The Government is also committed to strengthening rights and protections to help the self-employed thrive in good quality self-employment.
We are aware of concerns around payment practices in the parcel delivery sector and are monitoring the emerging practice of dynamic pay generally.
Any individual with a complaint or uncertainty about their rights or employment status can seek advice from the Advisory, Conciliation and Arbitration Service.
We intend to consult on the employment status framework in due course.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of consumer and small business protections when parcels are lost or delayed by couriers; and whether he plans to review the refund and reimbursement processes between couriers, sellers, and consumers in...
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of consumer and small business protections when parcels are lost or delayed by couriers; and whether he plans to review the refund and reimbursement processes between couriers, sellers, and consumers in...
When a consumer purchases a product, the contract is with the seller, not the delivery company. Under the Consumer Rights Act 2015, the seller is responsible for delivery of goods bought online until they are in the consumer's possession. This removes the burden of the consumer having to raise the issue with both the delivery company and the retailer. My department currently has no plans to review this process.