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To ask the Secretary of State for Trade and Industry, what plans he has to extend the privacy protection afforded to the Royal Mail to electronic mail correspondence; and if he will make a statement. - Inc ref to consultation paper 'Interception of Communications in the UK'. (Holding answer 6...

Asked by

Jim Cunningham (Labour)

Answering body

Home Office

Type

Written questions

Status

Answered

Date

15 December 1999

Reference

341 c209W; 101083

House

House of Commons

Home Office

To ask the Secretary of State for the Home Department, what departmental guidance is currently given, and what administrative rules apply, in relation to the accessing of e mails and other forms of electronic communications by the security and intelligence services and other law enforcement agencies; and if he will...

Asked by

Andrew Mackinlay (Labour)

Answering body

Home Office

Type

Written questions

Status

Answered

Date

25 October 1999

Reference

94578; 336 c692-3W;336 c693W

House

House of Commons

Foreign and Commonwealth Office

To ask the Secretary of State for Foreign and Commonwealth Affairs, what plans he has for direct computer access by his Department's Consular Division in London to consular records on cases abroad; and if he will make a statement.

Asked by

Harry Cohen (Labour)

Answering body

Foreign and Commonwealth Office

Type

Written questions

Status

Answered

Date

25 October 1999

Reference

94803; 336 c734W

House

House of Commons

Information Select Committee

To ask the Chairman of the Information Committee, if he will make a statement on arrangements for the introduction of a new e-mail system in the House.

Asked by

Martin Linton (Labour)

Answering body

Information Select Committee

Type

Written questions

Status

Answered

Date

20 October 1999

Reference

94818; 336 c587-8W

House

House of Commons

Dept of Trade and Industry

To ask the Secretary of State for Trade and Industry, when the Government proposes to introduce legislation to safeguard the privacy and security of e-mails; and if he will make a statement.

Asked by

Andrew Mackinlay (Labour)

Answering body

Department of Trade and Industry

Type

Written questions

Status

Answered

Date

19 October 1999

Reference

94577; 336 c456W

House

House of Commons

Dept of Trade and Industry

To ask the Secretary of State for Trade and Industry, when he will make it his policy to reply to electronic correspondence electronically; and if he will make a statement. - It is already my policy to respond to electronic correspondence electronically where practicable.

Asked by

Nick Harvey (Liberal Democrat)

Answering body

Department of Trade and Industry

Type

Written questions

Status

Answered

Date

26 July 1999

Reference

92028; 336 c98W

House

House of Commons

Cabinet Office

Statement on the performance of the main departments and agencies against the six service standards for central government over the last financial year. - Inc tables and fact that report on the performance of the main Departments and agencies is in Library.

Asked by

Lord Jones (Labour)

Answering body

Cabinet Office

Type

Written questions

Status

Answered

Tabled on

21 July 1999

For answer on

22 July 1999

Answered on

22 July 1999

Mr. Barry Jones: To ask the Minister for the Cabinet Office if he will make a statement on the performance of the main departments and agencies against the six service standards for central Government over the last financial year. [92879] Dr. Jack Cunningham: I have arranged for a report on the performance of the main Departments and agencies to be placed in the Libraries of the House. This is the second report on performance against the six service standards and reflects our continuing commitment to openness and to reporting transparently on our performance. The report shows that, in many cases, performance in responding to correspondence from the public has improved over the past year. There have been some exceptional performances, although there have also been some disappointing results. Overall, there is still room for improvement, and all Departments and agencies are striving to do better this year. The performance of the main Departments and agencies is summarised in the table. Against the other standards, the report shows that users with pre-arranged meetings are usually seen within 10 minutes of their appointment, that all Departments have at least one telephone inquiry point, and that all Departments now have complaints procedures in place covering all their services. The report also shows some of the innovative ways in which Departments and agencies are consulting their users and making their services more accessible. The Modernising Government White Paper announced some changes to the standards for this financial year, in particular the introduction on 1 October 1999 of new standards covering the length of time users should wait to be seen in public offices, the setting up of e-mail inquiry points, and how long users of telephone inquiry points should have to wait before their calls are answered. _________________________________________________________________________________________________. Department/Agency Target (working Total volume Percentage of Target 1999-2000 Agencies included days) responses within (working days) target Ministry of Agriculture, 15 118,644 91 15 Yes Fisheries and Food Cabinet Office 15 5,774 99.5 15 Yes Crown Prosecution 10 2,017 82.6 10 n/a Service{1} Department for Culture, 18 28,861 71 18 No Media and Sport{18} HM Customs and Excise 10 794,746 91 10 n/a Ministry of Defence 20 8,769 78 20 Yes Department of Education and 15 108,000 89 15 No Employment Employment Service{2} 10 Not measured 94 10 Department of the 15 66,273 78 15 No Environment, Transport and the Regions Driving Standards Agency 15 15,248 99 15 DVLA 15 417,028 97 15 Highways Agency 15 32,000 83 15 Maritime Coastguard Agency 15 13,269 93 15 Vehicle Inspectorate 15 2,567 93 15 Foreign and Commonwealth 20 35,971 87 20 No Office Government Offices for the Max 15 N/A Between 81 and 100 Max 15 n/a Regions{10} Department of Health{16} 20 52,656 63 20 Yes NHS Pensions Agency 20 15,364 100 20 Home Office{14} 20 150,699 23 20 No UK Passport Agency 10 71,503 97 10 Prison Service 20 34,045 85 20 Inland Revenue{11} 20 86,000,000 80 20 n/a Intervention Board 10 13,318 79 10 Lord Chancellor's 20 5,490 72 20 No Department Court Service{6} 10 4,591,004 97 10 Court Service HQ 20 6,995 98 20 Land Registry 3 323,513 94 3 Public Trust Office 20 87,926 96 20 NI Court Service 20 97 96 20 Public Record Office 10 28,045 99.5 10 Department of Social 20 26,984 60 20 No Security{17} Benefits Agency{13} 10 11,132,631 81-88 10 Contributions Agency 20 377,831 97 20 Child Support Agency{8} 10 Not recorded 56 10 War Pensions Agency{9} 10 260,000 71.4 10 Department of Trade and 15 162,000 92 15 No Industry Agencies{15} 10 1,020,000 97 10 HM Treasury{12} 15 24,000 See note 15 No Valuation Office 15 35,000 87 15 Scottish Office 20 200,000 76 20 No National Archives of 10 4,499 87 10 Scotland Student Awards Agency 15 7,682 94 15 Scottish Courts Service 3 (Supreme Courts) Not collected {19}100 3 2 (Sheriff Courts) Not collected {19}96 2 Scottish Prison Service 20 6,347 97 20 Welsh Office 15 90,745 90 15 Yes _________________________________________________________________________________________________. Northern Ireland Departments and the NIO _________________________________________________________________________________________________. Department/Agency Target (working days) Total volume Percentage of responses Target 1999-2000 within target (working days) Department of Agriculture 15 5,944 94 15 Department of Economic 15 30,000 98 15 Development Department of Education 15 3,826 98 15 Department of Environment 15 26,773 95 15 Department of Finance and 15 66,646 99 15 Personnel Department of Health and 15 2,246 88 15 Social Services Northern Ireland Office{3} 15 205,221 89.6 15 Child Support Agency 10 1,559 79 10 Driver and Vehicle Licensing 3 14,344 100 3 Prison Service{4} 15 2,400 100 15 Public Record Office 14 3,000 98 14 Rate Collection Agency 10 50,442 89 10 Social Security Agency 15 21,451 93 15 Training and Employment 5 Not known 67 5 Agency{5} _________________________________________________________________________________________________. {1} This figure represents complaints only. {2} The Employment Service measures performance by asking an independent research company to sample 4,000 letters. The Chief Executive's Office received 657 letters and replied to 96 per cent. within a 15-day target (against a target of 95 per cent.). {3} Includes NIO Core, Forensic Science Agency, and Compensation Agency. Performance is calculated by a mixture of 100 per cent. monitoring and sampling. {4} Performance measured in two sampling periods. {5} Performance measured by sampling. {6} These figures represent correspondence received in the county courts only and exclude correspondence received at the Crown Court, High Court, Tribunals and Probate Offices. {7} All Ministerial Cases (MCs) are monitored, others are measured by sampling. Have now introduced a 15-day target for all correspondence. {8} Sample of 2,400 used to measure performance. {9} Chief Executive correspondence: 808 letters replied to, 97.7 per cent. within 20-days target. Private Office, PCA and Official Correspondence: 2,296 items replied to, 97.9 per cent. in 10-day target. These figures based on 100 per cent. monitoring. General correspondence monitored by monthly sample {10} Composite figures for all regional offices. {11} Total correspondence received is the number of items of post received by the Department's network of offices and includes internal mail. Performance is measured by monthly sampling and holding replies are not counted as having met the standard. {12} HM Treasury introduced a system to monitor correspondence in April this year. {13} The Benefits Agency replies to 82.5 per cent. of general correspondence in 10 days, 88.3 per cent. of letters advising them of change of circumstances within 6 days and 81 per cent. of complaints within 7 days. These figures exclude parliamentary correspondence. {14} This figure is based on returns monitored on new tracking systems for all correspondence and is not comparable with previous annual returns that were based on sampling. {15} This represents the volume of correspondence received by four of the DTI's agencies (Companies House, Insolvency Service, Patent Office and Radiocommunications Agency). {16} This represents all correspondence received centrally excluding campaign mail. {17} This represents correspondence addressed to Ministers by members of the pubic about policy matters. {18} Correspondence addressed to DCMS Ministers. {19} Sampled.

Date

22 July 1999

Reference

92879; 335 c605-7W;335 c607-9W

House

House of Commons

Cabinet Office

To ask the Minister for the Cabinet Office, What progress has been made with electronic red boxes. - A variety of secure technologies are available to link Ministers with their private offices. (Failed OPQ).

Asked by

Michael Fabricant (Conservative)

Answering body

Cabinet Office

Type

Written questions

Status

Answered

Date

23 June 1999

Reference

333 c419W; 86791

House

House of Commons

Cabinet Office

To ask the Minister for the Cabinet Office, What progress he has made in coordinating the development of a system to enable departments to deal with honourable Members' correspondence by e-mail. (Failed OPQ).

Asked by

Ian Bruce (Conservative)

Answering body

Cabinet Office

Type

Written questions

Status

Answered

Date

23 June 1999

Reference

86795; 333 c420W

House

House of Commons

Home Office

Statement on when the Secretary of State for the Home Department will publish his proposals for updating the legislation on interception of communications. - Inc ref to 'Interception of communications in the United Kingdom' consultation paper.

Asked by

Phil Hope (Labour)

Answering body

Home Office

Type

Written questions

Status

Answered

Tabled on

21 June 1999

For answer on

22 June 1999

Answered on

22 June 1999

Mr. Hope: To ask the Secretary of State for the Home Department when he will publish his proposals for updating the legislation on interception of communications. [88130] Mr. Straw: I announced last September that I had put in hand a comprehensive review of the interception regime and that a consultation document would be published in due course. The review is now complete and I am today publishing a consultation paper "Interception of Communications in the United Kingdom" in which our proposals are laid out in detail. A copy has been placed in the Library (copies are available in the Vote Office). The extraordinary pace of change in the communications industry, particularly in the last decade, has revolutionised communications and brought benefits to us all. This new technology, however, brings new opportunities for criminals and terrorists, which they have been quick to exploit. The law has not kept pace with these developments. We need to bring our interception law up to date to ensure the continued success of this essential investigative tool. There are also some areas in which we need to improve the protection offered to the individual. There is currently no basis in law, for example, for the interception of communications on private telephone networks. We intend to put such interception on a statutory footing for the first time. This will ensure that the privacy of those who use these networks is respected, and that they have a means of redress if their communications are intercepted unlawfully. The Government are committed to building a safe, just and tolerant society. In the field of interception, there is a difficult balance to be struck. I believe our proposals strike the right balance and will be grateful for views on any of the proposals in the consultation paper.

Date

22 June 1999

Reference

88130; 333 c350-1W

House

House of Commons

Williams of Mostyn, Lord

Statement on when they will publish their proposals for updating the legislation on interception of communications. [HL 3215]. - Inc ref to Interception of Communications in the United Kingdom, in Library.

Asked by

Lord Ewing of Kirkford (Labour)

Type

Written questions

Status

Answered

Date

22 June 1999

Reference

HL 3215; 602 c69WA

House

House of Lords

Interception of communications in the United Kingdom: a consultation paper.

Type

Consultation papers; Command papers

Notes

Received 22.06.99

Date

22 June 1999

Reference

Cm 4368

House

House of Commons

Hollis of Heigham, Baroness

Answered by

Baroness Hollis of Heigham (Labour)

Type

Oral answers to questions

Date

17 June 1999

Reference

602 c414-5

House

House of Lords

Hollis of Heigham, Baroness

Whether, in the light of current proposals to cut support for disabled people, they will consider switching resources from the national changeover plan to spending on disabled people. - Inc figures.

Asked by

Lord Rotherwick (Conservative)

Oral questions - Lead

Status

Answered

Date

17 June 1999

Reference

602 c414-5

House

House of Lords

Foreign and Commonwealth Office

To ask the Secretary of State for Foreign and Commonwealth Affairs, pursuant to his Answer of 24th May, 332 c26W, to the honourable Member for Hendon, if he will place a list in the Library of (a) Internet and (b) e-mail sites for his offices overseas. - Inc ref to...

Asked by

John Bercow (Conservative)

Answering body

Foreign and Commonwealth Office

Type

Written questions

Status

Answered

Date

15 June 1999

Reference

86647; 333 c116W

House

House of Commons

Foreign and Commonwealth Office

To ask the Secretary of State for Foreign and Commonwealth Affairs, how many (a) embassies and high commissions and (b) consulates have e-mail and Internet links available to honourable Members. - Includes figures.

Asked by

Andrew Dismore (Labour)

Answering body

Foreign and Commonwealth Office

Type

Written questions

Status

Answered

Date

24 May 1999

Reference

332 c26W; 84941

House

House of Commons

Cabinet Office

To ask the Minister for the Cabinet Office, What plans he has to promote the use of electronic red boxes for ministers. (Failed OPQ) - Ref to 16 March 1999, Official Report, 327 c651W.

Asked by

Michael Fabricant (Conservative)

Answering body

Cabinet Office

Type

Written questions

Status

Answered

Date

19 May 1999

Reference

83665; 331 c398W

House

House of Commons

Falconer of Thoroton, Lord

Answered by

Lord Falconer of Thoroton (Labour)

Type

Oral answers to questions

Date

29 March 1999

Reference

599 c8

House

House of Lords

Falconer of Thoroton, Lord

When they will be able to reply to Written Questions by e-mail.

Asked by

Lord Lucas (Conservative)

Oral questions - Lead

Status

Answered

Date

29 March 1999

Reference

599 c8

House

House of Lords

Ministry of Defence

To ask the Secretary of State for Defence, if he will name the Ministers in his Department who are regular users of electronic Red Boxes. - Inc ref to 327 c651-2W, 16 March 1999.

Asked by

Lord Blencathra (Conservative)

Answering body

Ministry of Defence

Type

Written questions

Status

Answered

Date

25 March 1999

Reference

328 c331W; 76171

House

House of Commons

Librarians' tools

Type

House

Session

Month

Department

Member

Primary member

Answering member

Legislative stage

Legislation

Subject

Publisher