It is a great pleasure to speak in this debate on a particularly important topic, in which the Minister shares an interest, as we are neighbours. First, I wish to thank our front-line staff in the ambulance service, our paramedics, who work very hard. I also thank our volunteers, the...

It is a great pleasure to speak in this debate on a particularly important topic, in which the Minister shares an interest, as we are neighbours. First, I wish to thank our front-line staff in the ambulance service, our paramedics, who work very hard. I also thank our volunteers, the...

I wish to take the unusual step of telling the House and the Minister about the individual case of little Vinny Duggan to highlight a wider problem that the Government can solve by making legal changes so that other patients and other parents such as Andy and Andrea Duggan do...

I wish to take the unusual step of telling the House and the Minister about the individual case of little Vinny Duggan to highlight a wider problem that the Government can solve by making legal changes so that other patients and other parents such as Andy and Andrea Duggan do...

I have very much enjoyed sitting through this debate on health. I remember that when we had the equivalent debate last year, many speakers did not have the time they wanted to make their speeches. The fact that we have had longer today has enabled many right hon. and hon....

I have very much enjoyed sitting through this debate on health. I remember that when we had the equivalent debate last year, many speakers did not have the time they wanted to make their speeches. The fact that we have had longer today has enabled many right hon. and hon....

My hon. Friend is absolutely right and I pay tribute to him for taking the time to go out with the ambulance service and see first hand the problems that have been experienced in some parts of Suffolk and Norfolk. There have been problems with the handover time at some...

My hon. Friend is absolutely right and I pay tribute to him for taking the time to go out with the ambulance service and see first hand the problems that have been experienced in some parts of Suffolk and Norfolk. There have been problems with the handover time at some...

To ask the Chancellor of the Exchequer (1) what consideration he has given to the involvement of the Financial Ombudsman Service in dealing with complaints about interest rate hedging products as part of an independent appeals process resulting from the current review arrangements by the Financial Services Authority; and if...

To ask the Chancellor of the Exchequer (1) what consideration he has given to the involvement of the Financial Ombudsman Service in dealing with complaints about interest rate hedging products as part of an independent appeals process resulting from the current review arrangements by the Financial Services Authority; and if...

The Charity Commission investigates complaints where serious mismanagement or maladministration puts the charity’s assets or beneficiaries at significant risk.

Complaints about the services a charity provides should be directed to the charity itself. Lord Hodgson

concluded in his review of the Charities Act 2006 that a new body would be inappropriate and unaffordable. I agree with his assessment.

The Charity Commission investigates complaints where serious mismanagement or maladministration puts the charity’s assets or beneficiaries at significant risk.

Complaints about the services a charity provides should be directed to the charity itself. Lord Hodgson

concluded in his review of the Charities Act 2006 that a new body would be inappropriate and unaffordable. I agree with his assessment.

Agapao International, a charity in Haslingden in my constituency, took control of a property that was gifted to it by the community in 1999 through various charitable grants. It is now attempting to sell the property for its own financial gain in order to put right financial mismanagement, and there have been dozens of complaints against the charity. The Charity Commission does not seem to have the powers to investigate. Will the Minister meet me to see what can be done to resolve the issue?

Agapao International, a charity in Haslingden in my constituency, took control of a property that was gifted to it by the community in 1999 through various charitable grants. It is now attempting to sell the property for its own financial gain in order to put right financial mismanagement, and there have been dozens of complaints against the charity. The Charity Commission does not seem to have the powers to investigate. Will the Minister meet me to see what can be done to resolve the issue?

I am happy to meet the hon. Gentleman, but I understand that the Charity Commission has engaged with the charity, and the bottom line is that its role is to deal with serious misconduct or mismanagement, not to deal with complaints where people are just unhappy with decisions that are taken within the law and within the governance arrangements of the charity.

I am happy to meet the hon. Gentleman, but I understand that the Charity Commission has engaged with the charity, and the bottom line is that its role is to deal with serious misconduct or mismanagement, not to deal with complaints where people are just unhappy with decisions that are taken within the law and within the governance arrangements of the charity.

To ask the Secretary of State for Communities and Local Government (1) (a) how many and (b) what proportion of noise complaints were made by residents living in properties built to Robust Detail standards in each of the last five years;

[133640]

To ask the Secretary of State for Communities and Local Government (1) (a) how many and (b) what proportion of noise complaints were made by residents living in properties built to Robust Detail standards in each of the last five years;

[133640]

(2) whether his Department has put in place measures to allow people who have purchased a property built to Robust Detail standards to have noise transference in the property tested once building has been completed and residents have moved in;

[133641]

Ian Austin:

(2) whether his Department has put in place measures to allow people who have purchased a property built to Robust Detail standards to have noise transference in the property tested once building has been completed and residents have moved in;

[133641]

Ian Austin:

(3) what recent representations he has received on the performance of Robust Detail installations; and if he will meet a group of constituents from Dudley to discuss their concerns.

[134164]

Ian Austin:

(3) what recent representations he has received on the performance of Robust Detail installations; and if he will meet a group of constituents from Dudley to discuss their concerns.

[134164]

Ian Austin:

To ask Her Majesty’s Government, further to the Written Answer by Earl Attlee on 26 November (WA 22), to whom members of the public should make representations if they are dissatisfied with the work of the Board of Network Rail.[HL4069]

To ask Her Majesty’s Government, further to the Written Answer by Earl Attlee on 26 November (WA 22), to whom members of the public should make representations if they are dissatisfied with the work of the Board of Network Rail.[HL4069]

Letters dated 05/12/2012 and 12/12/2012 from Lord Freud to Lord Lipsey regarding Lords oral question on Atos, 26 November 2012. 2 p.

Letters dated 05/12/2012 and 12/12/2012 from Lord Freud to Lord Lipsey regarding Lords oral question on Atos, 26 November 2012. 2 p.