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Letter dated 21/12/2016 from Lord Ashton of Hyde to Members of the Lords regarding issues raised during the second reading of the Digital Economy Bill: broadband universal service obligation; spectrum; electronic communications code; skills; age verification; online abuse; family friendly filters; intellectual property; digital government; BBC; Electronic Programme Guide (EPG); listed events; Access services; ticketing bots; and the Leveson inquiry. 9p.
Letter dated 21/12/2016 from Lord Ashton of Hyde to Members of the Lords regarding issues raised during the second reading of the Digital Economy Bill: broadband universal service obligation; spectrum; electronic communications code; skills; age verification; online abuse; family friendly filters; intellectual property; digital government; BBC; Electronic Programme Guide (EPG);...
To ask the Secretary of State for Justice, how many (a) prosecutions and (b) successful prosecutions there have been under the Computer Misuse Act 1990 on the misuse of bots for the harvesting of event tickets through primary ticketing platforms.
To ask the Secretary of State for Justice, how many (a) prosecutions and (b) successful prosecutions there have been under the Computer Misuse Act 1990 on the misuse of bots for the harvesting of event tickets through primary ticketing platforms.
It is not possible to identify from centrally held data the number of defendants prosecuted and convicted under Computer Misuse Act specifically related to misuse of bots for the harvesting of event tickets without incurring disproportionate cost.
To ask the Secretary of State for the Home Department, how many incidents of the misuse of bots for the harvesting of event tickets through primary ticketing platforms have been reported to the police under the Computer Misuse Act 1990.
To ask the Secretary of State for the Home Department, how many incidents of the misuse of bots for the harvesting of event tickets through primary ticketing platforms have been reported to the police under the Computer Misuse Act 1990.
The Home Office does not hold any data or statistics on the number of these incidents.
To ask the Secretary of State for the Home Department, if she will use her powers under subsections 6 to 8 of section 166 of the Criminal Justice and Public Order Act 1994 to outlaw ticket touting for (a) events related to Hull City of Culture 2017, (b) musical events...
To ask the Secretary of State for the Home Department, if she will use her powers under subsections 6 to 8 of section 166 of the Criminal Justice and Public Order Act 1994 to outlaw ticket touting for (a) events related to Hull City of Culture 2017, (b) musical events...
The Home Secretary has no current plans to modify Section 166 of the Criminal Justice and Public Order Act 1994.
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many fines have been issued by local Trading Standard authorities for breaches of section 90, chapter 5, part 3 of the Consumer Rights Act 2015 in relation to secondary ticketing since it came into force; and how...
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many fines have been issued by local Trading Standard authorities for breaches of section 90, chapter 5, part 3 of the Consumer Rights Act 2015 in relation to secondary ticketing since it came into force; and how...
The Department does not hold the information requested.
To ask the Secretary of State for Justice, how many people have been (a) prosecuted and (b) convicted of offences concerning ticket touting under section 166 of the Criminal Justice and Public Order Act 1994 in each year since 2009-10.
To ask the Secretary of State for Justice, how many people have been (a) prosecuted and (b) convicted of offences concerning ticket touting under section 166 of the Criminal Justice and Public Order Act 1994 in each year since 2009-10.
The number of defendants proceeded against at magistrates courts and found guilty at all courts of offences related to football ticket touting, in England and Wales, since 2009, can be viewed in the Criminal Justice System outcomes by offence data tool on the Criminal Justice Systems Statistics Quarterly (December 2015) page on gov.uk.
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many (a) investigations were carried out, (b) fines were issued and (c) prosecutions were made by the Companies Investigation Branch in each year since 2009-10; and how many such investigations, fines and prosecutions concerned companies operating in...
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many (a) investigations were carried out, (b) fines were issued and (c) prosecutions were made by the Companies Investigation Branch in each year since 2009-10; and how many such investigations, fines and prosecutions concerned companies operating in...
The Companies Investigation Branch (CIB) became part of the Insolvency Service in 2006 and the work formerly undertaken by CIB is now dealt with by the Insolvency Service Company Investigations Live teams. While company investigations are focused on preventing corporate abuse by placing companies into liquidation rather than identifying criminal misconduct, if any evidence of criminal behaviour is found it may result in a prosecution.
The Insolvency Service does not maintain statistics on the number of prosecutions and fines arising specifically from the work of Company Investigations Live teams, nor are any statistics kept regarding companies operating in the secondary ticketing industry. However, there have been a total of 15 investigations in the relevant period with a reference to ‘Ticketing’, as detailed below. None of these investigations led to a criminal prosecution or fine.
| Live company investigations completed (ticketing cases) |
2009/10 | 269 (5) |
2010/11 | 267 (5) |
2011/12 | 150 (3) |
2012/13 | 162 (0) |
2013/14 | 151 (0) |
2014/15 | 153 (2) |
2015/16 | 151 (0) |
1.4.16 - 31.10.16) | 89 (0) |
To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 2 November 2016 to Question 50037, if her Department will define a more specific timescale for responding in due course.
To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 2 November 2016 to Question 50037, if her Department will define a more specific timescale for responding in due course.
The Government is carefully considering each of Professor Waterson’s recommendations but has not set a date for the completion of these considerations and publication of a Government response.
To ask the Secretary of State for Culture, Media and Sport, with reference to the Independent Review of Consumer Protection Measures concerning Online Secondary Ticketing facilities, published in May 2016, what steps the Government is taking to tackle ticket touting.
To ask the Secretary of State for Culture, Media and Sport, with reference to the Independent Review of Consumer Protection Measures concerning Online Secondary Ticketing facilities, published in May 2016, what steps the Government is taking to tackle ticket touting.
The Government is looking very carefully at Professor Waterson’s recommendations and a response will be published in due course.
New clause 5 (Internet pornography: requirement to prevent publication of material involving persons subject to force etc) debated and withdrawn. New clause 13 (Offence to use digital ticket purchasing software to purchase excessive number of tickets) debated and withdrawn. New clause 15 (Storage of uploaded works) debated and withdrawn. New clause 16 (E-book lending) debated and withdrawn. New clause 19 (Personal data breaches) debated and withdrawn. New clause 21 (Code of practice: accessibility to on-demand audiovisual services for people with disabilities affecting hearing and/or sight) debated and withdrawn. New clause 24 (Employers in the digital economy) debated and withdrawn. New clause 31 (Review of information disclosure and data ownership) debated and withdrawn. New clause 32 (OFCOM power to enforce structural separation of BT Openreach) debated and withdrawn. New clause 36 (Bill caps for all mobile phone contracts) debated and negatived on division (8 votes to 10). New clause 37 (Duty to provide free wi-fi on rail services) debated and withdrawn. New schedule 1 (Electronic communications code: consequential amendments) agreed to. New schedule 2 (Bank of England oversight of payment systems) agreed to. Title amended. Written evidence reported to the House. Bill, as amended, to be reported (Bill 87).
New clause 5 (Internet pornography: requirement to prevent publication of material involving persons subject to force etc) debated and withdrawn. New clause 13 (Offence to use digital ticket purchasing software to purchase excessive number of tickets) debated and withdrawn. New clause 15 (Storage of uploaded works) debated and withdrawn. New...
Q5
.
Nigel Adams (Selby and Ainsty) (Con):
A few weeks ago I thought that I had successfully bought four tickets online for one of my favourite bands, Green Day, only to be told that the tickets were unavailable and the gig was sold out, but within minutes I could buy the tickets on another site, for twice the price. It turns out that the ticket site had been the victim of a computerised attack by organised touts who then resell tickets at inflated prices. Will the Prime Minister ask her Ministers to give close consideration to my amendment to the Digital Economy Bill that would make the computerised harvesting of tickets for resale an offence? Similar legislation exists elsewhere, and it would go a long way towards protecting consumers and genuine music fans.
Q5
.
Nigel Adams (Selby and Ainsty) (Con):
A few weeks ago I thought that I had successfully bought four tickets online for one of my favourite bands, Green Day, only to be told that the tickets were unavailable and the gig was sold out, but within minutes I could buy the tickets on another site, for twice the price. It turns out that the ticket site had been the victim of a computerised attack by organised touts who then resell tickets at inflated prices. Will the Prime Minister ask her Ministers to give close consideration to my amendment to the Digital Economy Bill that would make the computerised harvesting of tickets for resale an offence? Similar legislation exists elsewhere, and it would go a long way towards protecting consumers and genuine music fans.
I thank my hon. Friend for raising that issue. I am sure that he is not the only Member of the House who has had that experience, and he is certainly not the only person who has been affected, as Members will know from their constituency mailbags.
The Consumer Rights Act 2015 introduced a review of online ticket sales. Professor Mike Waterson’s independent report on online secondary ticketing makes a number of recommendations, including some whereby the industry itself could better protect itself from the problem. The Government will look very carefully at those recommendations to see what can be done to address the issue.
I thank my hon. Friend for raising that issue. I am sure that he is not the only Member of the House who has had that experience, and he is certainly not the only person who has been affected, as Members will know from their constituency mailbags.
The Consumer Rights Act 2015 introduced a review of online ticket sales. Professor Mike Waterson’s independent report on online secondary ticketing makes a number of recommendations, including some whereby the industry itself could better protect itself from the problem. The Government will look very carefully at those recommendations to see what can be done to address the issue.
I thank my hon. Friend for raising that issue. I am sure that he is not the only Member of the House who has had that experience, and he is certainly not the only person who has been affected, as Members will know from their constituency mailbags.
The Consumer Rights Act 2015 introduced a review of online ticket sales. Professor Mike Waterson’s independent report on online secondary ticketing makes a number of recommendations, including some whereby the industry itself could better protect itself from the problem. The Government will look very carefully at those recommendations to see what can be done to address the issue.
Q5
.
Nigel Adams (Selby and Ainsty) (Con):
A few weeks ago I thought that I had successfully bought four tickets online for one of my favourite bands, Green Day, only to be told that the tickets were unavailable and the gig was sold out, but within minutes I could buy the tickets on another site, for twice the price. It turns out that the ticket site had been the victim of a computerised attack by organised touts who then resell tickets at inflated prices. Will the Prime Minister ask her Ministers to give close consideration to my amendment to the Digital Economy Bill that would make the computerised harvesting of tickets for resale an offence? Similar legislation exists elsewhere, and it would go a long way towards protecting consumers and genuine music fans.
To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the implications for its policies of the findings of the Independent review of consumer protection measures concerning online secondary ticketing facilities, published on 26 May 2016.
To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the implications for its policies of the findings of the Independent review of consumer protection measures concerning online secondary ticketing facilities, published on 26 May 2016.
Professor Waterson’s Independent Review of Consumer Protection Measures concerning Online Secondary Ticketing Facilities includes recommendations for the primary ticketing market in relation to ‘bots’ and tackling them. Professor Waterson considers that primary ticket sellers should be routinely reporting bot attacks to the police as such incidents may give rise to breaches of the Computer Misuse Act 1990 and that greater reporting will also enable the police to assess any wider criminal intent behind bot and botnet usage. The Government’s response to Professor Waterson’s Report will be published in due course.
To ask the Secretary of State for Scotland, what discussions he has had with the Scottish Government on steps to tackle ticket touting.
To ask the Secretary of State for Scotland, what discussions he has had with the Scottish Government on steps to tackle ticket touting.
In October 2015, the Departments for Business, Innovation and Skills and Culture, Media and Sport commissioned Professor Michael Waterson to conduct an independent review into consumer protection measures relating to secondary ticketing facilities. Officials in the UK and Scottish Governments have been in touch during the Waterson Review process, and the Report was published on 26 May 2016. The report contains a number of recommendations for the primary and secondary ticketing markets. The Government will respond to Professor Waterson's report in due course.
To ask Her Majesty’s Government whether they will publish all of the responses received by the review relating to secondary ticketing required by section 94 of the Consumer Rights Act 2015.
To ask Her Majesty’s Government whether they will publish all of the responses received by the review relating to secondary ticketing required by section 94 of the Consumer Rights Act 2015.
The Government plans to publish responses to the Call for Evidence in due course.
To ask Her Majesty’s Government whether they will lay the report relating to secondary ticketing before Parliament on the same date that it is published, and not later than Thursday 26 May, in accordance with section 94 of the Consumer Rights Act 2015.
To ask Her Majesty’s Government whether they will lay the report relating to secondary ticketing before Parliament on the same date that it is published, and not later than Thursday 26 May, in accordance with section 94 of the Consumer Rights Act 2015.
My Rt. Hon Friends, the Secretary of State for Business, Innovation and Skills and the Secretary of State for Culture, Media and Sport laid the report today.
To ask Her Majesty’s Government what action in respect of the secondary ticketing market has been taken since Chapter 15 of the Consumer Rights Act 2015 came into force by (1) the Competition and Markets Authority, and (2) the National Trading Standards Board.
To ask Her Majesty’s Government what action in respect of the secondary ticketing market has been taken since Chapter 15 of the Consumer Rights Act 2015 came into force by (1) the Competition and Markets Authority, and (2) the National Trading Standards Board.
This information is not held centrally.
To ask the Secretary of State for Culture, Media and Sport, when he plans to publish the responses received by the review on secondary ticketing as required by section 94 of the Consumer Rights Act 2015.
To ask the Secretary of State for Culture, Media and Sport, when he plans to publish the responses received by the review on secondary ticketing as required by section 94 of the Consumer Rights Act 2015.
The plan is to publish responses to the Call for Evidence in due course.
To ask the Secretary of State for Culture, Media and Sport, when he plans to lay the report relating to secondary ticketing before Parliament as required by section 94 of the Consumer Rights Act 2015.
To ask the Secretary of State for Culture, Media and Sport, when he plans to lay the report relating to secondary ticketing before Parliament as required by section 94 of the Consumer Rights Act 2015.
My Rt. Hon Friends, the Secretary of State for Business, Innovation and Skills and the Secretary of State for Culture, Media and Sport intend to lay the report shortly.
To ask Her Majesty’s Government, further to the answer by Baroness Neville-Rolfe on 9 July 2015 (HL Deb, col 243), what action the City of London Police and Action Fraud have taken to enforce the ticket touting controls set out in the Consumer Rights Act 2015; and what action is...
To ask Her Majesty’s Government, further to the answer by Baroness Neville-Rolfe on 9 July 2015 (HL Deb, col 243), what action the City of London Police and Action Fraud have taken to enforce the ticket touting controls set out in the Consumer Rights Act 2015; and what action is...
The City of London Police is working closely with the Society of Ticketing Agents and Retailers and is actively part of a number of initiatives they are taking to raise standards within the ticketing industry. They are also engaging directly with organisers of major ticketing events in an attempt to stop ticketing touts obtaining tickets on a large scale and proactively search for new websites set up to sell tickets which are in high demand. The City of London Police is also actively engaged with the Department for Business, Innovation and Skills in their review of secondary ticketing platforms.
All ticketing fraud reports received through Action Fraud, where viable lines of enquiry can be identified and links between cases can be seen, are disseminated by the National Fraud Intelligence Bureau to the local police force for investigation.