To ask the Secretary of State for Justice, how many formal complaints there have been related to interpreter services in each year since that service was contracted out; and what the main reason was in each of those years for such complaints.

To ask the Secretary of State for Justice, how many formal complaints there have been related to interpreter services in each year since that service was contracted out; and what the main reason was in each of those years for such complaints.

To ask the Secretary of State for Digital, Culture, Media and Sport, to what extent her Department has authority to intervene in the way in which Ofcom carries out its duties.

To ask the Secretary of State for Digital, Culture, Media and Sport, to what extent her Department has authority to intervene in the way in which Ofcom carries out its duties.

To ask the Secretary of State for Work and Pensions, how many complaints relating to women born in the 1950s who are affected by changes in state pension age are awaiting allocation to an investigation case manager at the Independent Case Examiner's Office.

To ask the Secretary of State for Work and Pensions, how many complaints relating to women born in the 1950s who are affected by changes in state pension age are awaiting allocation to an investigation case manager at the Independent Case Examiner's Office.

To ask the Secretary of State for Work and Pensions, from what acceptance date the Independent Case Examiner's Office is allocating complaints to an investigation case manager.

To ask the Secretary of State for Work and Pensions, from what acceptance date the Independent Case Examiner's Office is allocating complaints to an investigation case manager.

To ask the Secretary of State for Work and Pensions, how many complaints relating to women born in the 1950s and affected by changes in state pension age have been fully reviewed by the Independent Case Examiner's Office.

To ask the Secretary of State for Work and Pensions, how many complaints relating to women born in the 1950s and affected by changes in state pension age have been fully reviewed by the Independent Case Examiner's Office.

Lords statement on the independent complaints and grievance policy.

Lords statement on the independent complaints and grievance policy.

Statement on the independent complaints and grievance policy.

Statement on the independent complaints and grievance policy.

With permission, Mr Speaker, I would like to make a statement on the independent complaints and grievance policy. I apologise that it is a little long, but I want to give a full account to the House of the progress made.

On 6 November, the Prime Minister convened a meeting of...

With permission, Mr Speaker, I would like to make a statement on the independent complaints and grievance policy. I apologise that it is a little long, but I want to give a full account to the House of the progress made.

On 6 November, the Prime Minister convened a meeting of...

I thank the Leader of the House for her leadership of the working group, and I thank all hon. Members for their hard work. I thank everyone who took time to submit evidence, and everyone who gave oral evidence—including you, Mr Speaker, who gave up your time to attend the...

I thank the Leader of the House for her leadership of the working group, and I thank all hon. Members for their hard work. I thank everyone who took time to submit evidence, and everyone who gave oral evidence—including you, Mr Speaker, who gave up your time to attend the...

I am very pleased to hear that the hon. Lady feels that the work is progressing well and that some good recommendations have been made. It is very pleasing that she wishes to make urgent progress. I am glad to hear that and look forward to working closely with her...

I am very pleased to hear that the hon. Lady feels that the work is progressing well and that some good recommendations have been made. It is very pleasing that she wishes to make urgent progress. I am glad to hear that and look forward to working closely with her...

I thank the Leader of the House and all the colleagues who have worked on this over the last six weeks, and I am glad that there will be updates in the new year. I welcome, too, the grip taken on this matter by the Leader of the House, on...

I thank the Leader of the House and all the colleagues who have worked on this over the last six weeks, and I am glad that there will be updates in the new year. I welcome, too, the grip taken on this matter by the Leader of the House, on...

I will conclude: can we all commit to using every area, including all-party groups, to make this a safe place to work and to aspire to be?

I will conclude: can we all commit to using every area, including all-party groups, to make this a safe place to work and to aspire to be?

My hon. Friend does a huge amount in this place to support particularly women, but also all equality issues, and I commend her for that and will be delighted to work with her.

My hon. Friend does a huge amount in this place to support particularly women, but also all equality issues, and I commend her for that and will be delighted to work with her.

I thank the Leader of the House for her statement. As a member of the working group, I want first to commend the right hon. Lady for her leadership on this issue and the diligent way that she has gone about trying to build consensus. She is right that we...

I thank the Leader of the House for her statement. As a member of the working group, I want first to commend the right hon. Lady for her leadership on this issue and the diligent way that she has gone about trying to build consensus. She is right that we...

I should like to thank the hon. Gentleman for his tireless work. He has been absolutely dedicated to making progress on this, and I commend him for that. I share his enthusiasm for speedy further progress. All colleagues will be aware of the need for careful consultation and consideration, but...

I should like to thank the hon. Gentleman for his tireless work. He has been absolutely dedicated to making progress on this, and I commend him for that. I share his enthusiasm for speedy further progress. All colleagues will be aware of the need for careful consultation and consideration, but...

I welcome my right hon. Friend’s statement, and I thank all members of the working group across the House for the progress that has been made to date. I am particularly keen to hear more on the code of conduct and on what counselling will be made available. As you...

I welcome my right hon. Friend’s statement, and I thank all members of the working group across the House for the progress that has been made to date. I am particularly keen to hear more on the code of conduct and on what counselling will be made available. As you...

My hon. Friend raises a really important point about language, and I encourage her to send in her own written submission to the working group.

My hon. Friend raises a really important point about language, and I encourage her to send in her own written submission to the working group.

I want to say thank you to the Leader of the House for having a very open process, which I have personally felt that I could take part in throughout. Good progress has been made, but what worries me about what has been said today is that there seems to...

I want to say thank you to the Leader of the House for having a very open process, which I have personally felt that I could take part in throughout. Good progress has been made, but what worries me about what has been said today is that there seems to...

The hon. Lady has been very helpful and open with her views on this matter, and I absolutely assure her that I am working to get this sorted as soon as possible.

The hon. Lady has been very helpful and open with her views on this matter, and I absolutely assure her that I am working to get this sorted as soon as possible.

I should like to thank the Leader of the House for all her work on the working group, but she will know, because I have made representations to her, that there are glaring omissions in the work so far. For example, the word “violence” was not uttered from her lips...

I should like to thank the Leader of the House for all her work on the working group, but she will know, because I have made representations to her, that there are glaring omissions in the work so far. For example, the word “violence” was not uttered from her lips...