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Westminster Hall adjournment debate on consumer rights and the housebuilding industry

Lead member

Mark Lazarowicz

Answering member

Sally Keeble

Department

Department of the Environment, Transport and the Regions

Type

Adjournment debates

Date

16 April 2002

Reference

383 c163-70WH

House

House of Commons

Homes Bill 2000/01

Homes Bill. Lords second reading debate. Agreed to on question. Committed to a Committee of the Whole House.

Lead member

Lord Whitty

Answering member

Lord Dixon-Smith

Department

Department of the Environment, Transport and the Regions

Type

Debates on bills

Date

28 March 2001

Reference

624 c345-97

House

House of Lords

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what has been the cost to date of introducing and operating the Quality Mark scheme in the pilot areas; how many builders and allied traders have (a) applied to join and (b) joined the Quality Mark scheme;...

Asked by

Vincent Cable (Liberal Democrat)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

26 March 2001

Reference

365 c429W;365 c431W; 154854;154856;154855;154857

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what progress is being made with the Quality Mark scheme; and if he will make a statement.

Asked by

Andrew Love (Labour; Co-operative Party)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Tabled on

27 February 2001

For answer on

28 February 2001

Answered on

28 February 2001

Mr. Love: To ask the Secretary of State for the Environment, Transport and the Regions what progress is being made with the Quality Mark scheme; and if he will make a statement. [151886] Mr. Raynsford: In January a number of measures were put in place to encourage builders to join the Quality Mark (QM) pilot scheme in Birmingham and Somerset. Among these were a time limited discount on the joining fee, joint working with several leading trade associations and commercial organisations, to develop ways of helping their members and sub-contractors achieve the QM standard and easier ways of obtaining the mandatory warranty cover. I am pleased to say these efforts are now beginning to pay off and the number of companies in the two pilot areas now wishing to join the QM has increased from around 40 to over 275. I expect more companies to apply to join the QM in the weeks and months ahead. Most of these companies should complete the assessment process and attain the QM in the next two-three months. As a result of this, I am able to announce today that subject to satisfactory progress with the assessment process, we shall move to the second stage of the pilot programme by opening the QM to consumers on 22 May. The launch will involve the unveiling of the QM logo and involve a major public information campaign in the pilot areas, co-ordinated with our partners, to alert the public to the QM and the benefits of using QM builders. They will be able to find the names of QM builders and tradesmen through a national call centre of via the Internet. Householders in the two pilot areas of Birmingham and Somerset will then be able, through this government- backed scheme, be able to find a reputable builder to do a good job for a fair price. By using a QM builder they will have the comfort of knowing that the company has been subject to a rigorous and independent inspection, including an on-site inspection of their work, will work to a QM code of good practice and give a free six-year warranty on their work. The opening of the QM scheme to the public in this way is a major step forward in the fight against disreputable builders and fulfils a major commitment by this Government to introduce measures to empower consumers and promote reputable companies. After six months there will be a review of how well the scheme has worked to see what lessons can be learned. This will involve all aspects of the scheme, including how easy it is for the public to locate a QM builder. Following further consultation with QM builders, our partners, the industry and consumers a decision will then be made about whether any modifications need to be made to the scheme and how to extend it to the rest of the country. Consumers in this country have for too long been at the mercy of disreputable builders and tradesmen. But there are many reputable builders willing and able to do a good job for a fair price. The QM pilot scheme is a first step towards a national scheme to link consumers and reputable builders. I hope that more builders will recognise the benefits of the QM and apply to join now.

Date

28 February 2001

Reference

151886; 363 c688-9W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what incentives the Government has provided to consumers to buy low sulphur petrol in preference to standard unleaded petrol. - (Holding answer 13 February 2001).

Asked by

Vincent Cable (Liberal Democrat)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

15 February 2001

Reference

150112; 363 c216W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what research his Department has commissioned into the factors considered by consumers when choosing whether to buy standard unleaded petrol or low sulphur petrol. - (Holding answer 13 February 2001).

Asked by

Vincent Cable (Liberal Democrat)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

15 February 2001

Reference

150111; 363 c216W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, if he will make a statement on the new corporate structure proposed by Glas Cymru for the Welsh Water company Dwr Cymru; what assessment he has made of the (a) financial security, (b) ability to meet regulatory...

Asked by

Tim Loughton (Conservative)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Tabled on

20 December 2000

For answer on

8 January 2001

Answered on

8 January 2001

Mr. Loughton: To ask the Secretary of State for the Environment, Transport and the Regions (1) if he will make a statement on the new corporate structure proposed by Glas Cymru for the Welsh Water company Dwr Cymru; [144299] (2) what assessment he has made of the (a) financial security, (b) ability to meet regulatory targets and (c) potential risks to customers of a wholly debt financed water company; [144301] (3) what discussions he has had with the Director General of Water Services about wholly debt financed water companies; [144300] (4) what assessment he has made of the comments by the Chief Drinking Water Inspector that any (water company restructuring) proposal must first guarantee that drinking water quality can be managed safely; [144454] (5) if he plans to make a statement on the future of the water industry before the Director General of Water Services publishes his decision on the Glas Cymru model. [144337] Mr. Mullin: The Government's prime interest is to ensure that any reorganisation in the water industry will bring direct and long-lasting benefits to customers, and that companies can continue to comply with their environmental and public health obligations, including the protection of drinking water quality. The Director General of Water Services issued a consultation paper on the issues raised by Glas Cymru's proposals on 10 November 2000. The paper states that Dwr Cymru must remain capable of meeting all its statutory and licence obligations, including its responsibility for drinking water quality and environmental standards. The consultation period closed on 18 December 2000. The First Minister of the National Assembly for Wales has set out his views on the proposals in a response to the director general. I understand that the director intends to make a statement on the outcome of this consultation shortly. As explained in the consultation paper that accompanied the draft Water Bill, the Government will continue to work with the industry regulators and all other interested parties so that any further restructuring proposals brought forward by the industry have been fully examined to ensure that customer interests, drinking water quality and the environment are fully protected and that the long-term implications for the future of the industry have been fully addressed. My right hon. Friend the Minister for the Environment met the director general on 29 November and discussed, among other issues, water industry restructuring. We are still examining the options for extending competition in the water industry, taking into account recent developments such as restructuring proposals. As soon as we are in a position to do so we will make a statement of our conclusions.

Date

8 January 2001

Reference

360 c378-9W; 144299;144301;144300;144454;144337

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what discussions he has had with other government departments on ways of improving protection for consumers dealing with gas installation businesses; and if he will make a statement. - Inc ref to "Fundamental Review of the Gas...

Asked by

Helen Jones (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

21 December 2000

Reference

360 c309-10W; 142639

House

House of Commons

Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2000

SI 2000/2301 (Negative instrument). Coming into force 20 September 2000.

Department

Department of the Environment, Transport and the Regions

Type

Statutory instruments

Date

30 August 2000

Reference

SI 2000/2301

House

House of Commons; House of Lords

Deposited Paper Dep 00/1077

List of respondents to the consumer document Gas Safety Review: options for change. DETR. 2000.

Deposited by

Department of the Environment, Transport and the Regions

Type

Deposited papers

Date

4 July 2000

Reference

Dep 00/1077

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, when he expects to make an announcement concerning changes to be implemented following the Gas Safety Review: Options for Change document.

Asked by

Ben Chapman (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

3 July 2000

Reference

127983; 353 c83-4W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, when he expects the HSE to reach conclusions on the Gas Safety Review: Options for Change document.

Asked by

Ben Chapman (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

3 July 2000

Reference

127984; 353 c84W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, how many responses were received to the consultation on the Gas Safety Review: Options for Change document; how many responses were received to the consultation on the Gas Safety Review: Options for Change; and if he will...

Asked by

Ben Chapman (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

3 July 2000

Reference

353 c83W; 127972;127982

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what assessment he has made of the impact of the Draft Programme on Climate Change on the additional costs which would fall on (a) air conditioning manufacturers and (b) consumers in the United Kingdom from a ban...

Asked by

Kerry Pollard (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

3 July 2000

Reference

128039; 353 c84-5W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, if he will make a statement on the future of consumer representation in the water industry. - Includes ref to A Fair Deal for Consumers: Modernising the Framework for Utility Regulation' and 'Consumer Councils'.

Asked by

Tony Wright (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

15 June 2000

Reference

124585; 351 c683-4W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, in what ways his Department and executive agencies deliver services to meet the needs of the public as consumers, with particular reference to families. - (Holding answer 5 June 2000).

Asked by

Caroline Flint (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

9 June 2000

Reference

124531; 351 c421W

House

House of Commons

Westminster Hall debate on a motion for the adjournment on the construction industry

Westminster Hall debate on a motion for the adjournment on the construction industry.

Lead member

Nick Raynsford

Answering member

Robert Syms

Department

Department of the Environment, Transport and the Regions

Type

Adjournment debates

Date

18 May 2000

Reference

350 c113-58WH

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what response he has made to the recommendation of the Cowboy Builders' Working Group for a mandatory requirement for builders securing a government backed quality mark to provide financial protection for customers.

Asked by

Vincent Cable (Liberal Democrat)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

3 May 2000

Reference

120551; 349 c104W

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what criteria water authorities may use when calculating water charges; and if he will make a statement. - Inc ref to section 142 of the Water Industry Act 1991, Water Industry Act 1999 and Water Industry Act...

Asked by

Laurence Robertson (Conservative)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

19 April 2000

Reference

348 c490-1W; 119772

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what provision he intends to make to improve protection of householders against incompetent and dishonest builders; and if he will make a statement.

Asked by

Chris Pond (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

4 April 2000

Reference

347 c420W; 116166

House

House of Commons

Librarians' tools

Type

House

Session

Year

Department

Member

Primary member

Answering member

Legislative stage

Legislation

Subject

Publisher