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To ask the Secretary of State for Business and Trade, whether his Department has used the additional enforcement powers for secondary ticketing under section 216 of the Digital Markets, Competition and Consumers Act 2024 on the use of bots to purchase tickets.
To ask the Secretary of State for Business and Trade, whether his Department has used the additional enforcement powers for secondary ticketing under section 216 of the Digital Markets, Competition and Consumers Act 2024 on the use of bots to purchase tickets.
Consumer law enforcement is principally the responsibility of the Competition and Markets Authority (CMA) and Local Authority Trading Standards. Section 216 of the Digital Markets, Competition and Consumers Act 2024 grants the CMA enforcement functions under the Breaching of Limits on Ticket Sales Regulations 2018. Those regulations make it an offence to use software to purchase tickets in excess of the sales limit set by an event organiser for a UK recreational, sporting or cultural event, where the intent is to secure financial gain. As an independent authority, the CMA has discretion to undertake enforcement action which, according to its prioritisation principles, it considers most appropriate.
There are concerns about secondary ticketing sites, especially their pricing practices. This briefing considers current regulation and calls for stronger laws.
There are concerns about secondary ticketing sites, especially their pricing practices. This briefing considers current regulation and calls for stronger laws.
There will be a Westminster Hall debate on consumer affairs at 3:00pm on 11 September 2025, with a focus on the need for transparency for consumer pricing. The debate will be opened by Matt Western MP.
There will be a Westminster Hall debate on consumer affairs at 3:00pm on 11 September 2025, with a focus on the need for transparency for consumer pricing. The debate will be opened by Matt Western MP.
Putting fans first. I. Call for evidence on pricing practices in the live events sector. 11p. II. A consultation on the resale of live events tickets. 43p.
Putting fans first. I. Call for evidence on pricing practices in the live events sector. 11p. II. A consultation on the resale of live events tickets. 43p.
With permission, Madam Deputy Speaker, I would like to make a statement about ticketing in the live events sector.
In the words of the musical “Hamilton”, there is nothing quite like being
“in the room where it happens”.
I would hazard a guess that every single one of us here can remember the...
With permission, Madam Deputy Speaker, I would like to make a statement about ticketing in the live events sector.
In the words of the musical “Hamilton”, there is nothing quite like being
“in the room where it happens”.
I would hazard a guess that every single one of us here can remember the...
Lordy, lordy, lordy! The hon. Gentleman says that he is an Oasis fan, but to be honest given how he talks about the last Tory Government, I think he must be a Nirvana fan—because everything was absolutely perfect when he was a Minister, wasn’t it?
Let me first put something right....
Lordy, lordy, lordy! The hon. Gentleman says that he is an Oasis fan, but to be honest given how he talks about the last Tory Government, I think he must be a Nirvana fan—because everything was absolutely perfect when he was a Minister, wasn’t it?
Let me first put something right....
I agree that my hon. Friend has campaigned on the subject for 15 years, because I have heard nearly every speech she has made on it, and she has been absolutely magnificent over the years. I pay tribute to her. Many artists in this country will be grateful for her...
I agree that my hon. Friend has campaigned on the subject for 15 years, because I have heard nearly every speech she has made on it, and she has been absolutely magnificent over the years. I pay tribute to her. Many artists in this country will be grateful for her...
I welcome the hon. Member to his post and welcome the Lib Dems’ support for what we are proposing. There are just a couple of things. He referred to accurate information, which it could certainly be argued is already legislated for but not well enforced. Indeed, when I looked at...
I welcome the hon. Member to his post and welcome the Lib Dems’ support for what we are proposing. There are just a couple of things. He referred to accurate information, which it could certainly be argued is already legislated for but not well enforced. Indeed, when I looked at...
I commend my hon. Friend on her private Member’s Bill. I told her that we were going to be acting fairly soon so her Bill might not be necessary. She did not believe me, and she ploughed on, but we are intent on acting.
My hon. Friend is quite right about...
I commend my hon. Friend on her private Member’s Bill. I told her that we were going to be acting fairly soon so her Bill might not be necessary. She did not believe me, and she ploughed on, but we are intent on acting.
My hon. Friend is quite right about...
The hon. Member makes a good point, and it is a delight to be able to agree with her on something in this area at the moment. We might yet have a little bit of a disagreement over copyright and artificial intelligence, but I think that is only because she...
The hon. Member makes a good point, and it is a delight to be able to agree with her on something in this area at the moment. We might yet have a little bit of a disagreement over copyright and artificial intelligence, but I think that is only because she...
I am very grateful to my hon. Friend, and I commend him too, because he has been working on this issue for quite a long time—when he was shadow sports Minister, it was one of the things that he was keen for us to progress. I am joined by the...
I am very grateful to my hon. Friend, and I commend him too, because he has been working on this issue for quite a long time—when he was shadow sports Minister, it was one of the things that he was keen for us to progress. I am joined by the...
It is not just about the cap—we are consulting on several elements, one of which is how many tickets an individual seller should be able to purchase. The shadow Minister, the hon. Member for Meriden and Solihull East, could have argued that some of this is already dealt with in...
It is not just about the cap—we are consulting on several elements, one of which is how many tickets an individual seller should be able to purchase. The shadow Minister, the hon. Member for Meriden and Solihull East, could have argued that some of this is already dealt with in...
Yes, I do. Incidentally, there is another point on which we want to make real progress. We must have not only the massive gigs that everybody loves going to—where you can celebrate with thousands—but very intimate gigs. One of the most special moments is seeing a band perform first in...
Yes, I do. Incidentally, there is another point on which we want to make real progress. We must have not only the massive gigs that everybody loves going to—where you can celebrate with thousands—but very intimate gigs. One of the most special moments is seeing a band perform first in...
It is always a delight to be able to please the hon. Gentleman—as I think he would confess, that is not an event that happens very often on the Government Benches. I am not sure whether any tickets are available for his music gigs, or whether they are selling at...
It is always a delight to be able to please the hon. Gentleman—as I think he would confess, that is not an event that happens very often on the Government Benches. I am not sure whether any tickets are available for his music gigs, or whether they are selling at...
Just about the first thing my hon. Friend said to me when she collared me in the Lobby after we had won the general election was, “You are going to do something about ticket touts, aren’t you?”, so I am glad I am able to please her this afternoon. One...
Just about the first thing my hon. Friend said to me when she collared me in the Lobby after we had won the general election was, “You are going to do something about ticket touts, aren’t you?”, so I am glad I am able to please her this afternoon. One...
I agree 100% with the hon. Gentleman about the fees issue. There is an argument that it is already dealt with by section 230 of the Digital Markets, Competition and Consumers Act 2024, but that is why we are consulting on that specific issue. To the ticket touts who have...
I agree 100% with the hon. Gentleman about the fees issue. There is an argument that it is already dealt with by section 230 of the Digital Markets, Competition and Consumers Act 2024, but that is why we are consulting on that specific issue. To the ticket touts who have...
I am grateful for the hon. Member’s comments, and for his musical rendition. He did not put it into song, for which I should probably be grateful as well, but—I do not know—maybe he has a beautiful high tenor voice.
One of my anxieties about this whole situation is that there...
I am grateful for the hon. Member’s comments, and for his musical rendition. He did not put it into song, for which I should probably be grateful as well, but—I do not know—maybe he has a beautiful high tenor voice.
One of my anxieties about this whole situation is that there...
Statement on ticketing in the live events sector.
Statement on ticketing in the live events sector.
I thank the hon. Gentleman for advance sight of his statement. As he said, dynamic pricing is a strategy used across many industries outside the creative sectors, including by hotels, taxis and airlines. It can offer significant benefits for consumers when prices are low—for example through early-bird tickets or late...
I thank the hon. Gentleman for advance sight of his statement. As he said, dynamic pricing is a strategy used across many industries outside the creative sectors, including by hotels, taxis and airlines. It can offer significant benefits for consumers when prices are low—for example through early-bird tickets or late...