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To ask Her Majesty’s Government how many centres owned by the Department for Work and Pensions will be used to assess applicants for Personal Independence Payment; how many have wheelchair access; how many are without on-site parking; how many are either not served by a bus service or close to...
To ask Her Majesty’s Government how many centres owned by the Department for Work and Pensions will be used to assess applicants for Personal Independence Payment; how many have wheelchair access; how many are without on-site parking; how many are either not served by a bus service or close to...
DWP-owned premises will not be used to assess PIP claimants. As part of the specification for the PIP assessment service, the two providers – Atos and Capita – must provide sufficient suitable accommodation for face-to-face consultations. All sites must be compliant with the Equality Act 2010 with suitable ground floor accommodation available. The providers are required to ensure the needs of PIP claimants are met, including proximity to public transport routes and access to suitable parking. Claimants’ appointment letters will clearly identify where their consultation will take place, including directions from their home, and they will be given the opportunity to change their appointment if necessary.
To ask Her Majesty’s Government what requirement they have placed on Atos Healthcare to ensure that assessment centres for Personal Independence Payment have wheelchair access; and what inspections they intend to make to ensure that arrangements do not breach the Equality Act 2010.[HL1257]
To ask Her Majesty’s Government what requirement they have placed on Atos Healthcare to ensure that assessment centres for Personal Independence Payment have wheelchair access; and what inspections they intend to make to ensure that arrangements do not breach the Equality Act 2010.[HL1257]
Personal Independence Payment (PIP) assessments undertaken by Atos will take place in existing healthcare centres and at claimants’ homes. All assessment sites must comply with the Equality Act 2010 and have suitable ground floor accommodation available. Atos is contractually obliged to deliver this requirement. DWP is visiting a sample of these centres and in addition, we are seeking feedback from claimants and the companions they are encouraged to bring to their assessment.
To ask Her Majesty’s Government how many Atos assessment centres there are; and how many of those are wheelchair accessible.
To ask Her Majesty’s Government how many Atos assessment centres there are; and how many of those are wheelchair accessible.
Yes, I am absolutely aware of that. The Major Projects Authority is looking at the process, and coming up in November or December is the next major independent look through the whole project. It is genuinely independent and quite a tough set of governance.
Yes, I am absolutely aware of that. The Major Projects Authority is looking at the process, and coming up in November or December is the next major independent look through the whole project. It is genuinely independent and quite a tough set of governance.
To save the department writing a letter, I actually think that ““creaming and parking”” is not desperately helpful, although I know that it is a very popular phrase. I shall explain exactly why. Within a black-box approach, if you are a provider you are clearly trying to spend your money...
To save the department writing a letter, I actually think that ““creaming and parking”” is not desperately helpful, although I know that it is a very popular phrase. I shall explain exactly why. Within a black-box approach, if you are a provider you are clearly trying to spend your money...
The medical information in the WCA is sensitive and personal, which is gathered at an assessment. It informs benefit entitlement and does not provide comprehensive information about readiness or not. In practice, it is likely to be of limited use to advisers and, for that reason, is not shared.
The medical information in the WCA is sensitive and personal, which is gathered at an assessment. It informs benefit entitlement and does not provide comprehensive information about readiness or not. In practice, it is likely to be of limited use to advisers and, for that reason, is not shared.
Let me clarify what information goes over. The former WCA is confidential and does not go over. How does the adviser build the revised requirements with the claimant? The evidence that he uses includes the claimant's fit note, advice from Atos—not the former WCA, but some advice can go over—and...
Let me clarify what information goes over. The former WCA is confidential and does not go over. How does the adviser build the revised requirements with the claimant? The evidence that he uses includes the claimant's fit note, advice from Atos—not the former WCA, but some advice can go over—and...
Before I start on the amendment formally, it is worth making it crystal clear that the structure of the changes we have made bear in mind some of the real issues that we are talking about. I am particularly conscious of people with learning difficulties and fluctuating conditions, or a...
Before I start on the amendment formally, it is worth making it crystal clear that the structure of the changes we have made bear in mind some of the real issues that we are talking about. I am particularly conscious of people with learning difficulties and fluctuating conditions, or a...
As I said in the previous debate, taking on board advice from a claimant's own medical practitioner and other sources is part of the process here. To pick up the point raised by the noble Baroness, Lady Hollins, for claimants in the work preparation group, we intend to carry forward...
As I said in the previous debate, taking on board advice from a claimant's own medical practitioner and other sources is part of the process here. To pick up the point raised by the noble Baroness, Lady Hollins, for claimants in the work preparation group, we intend to carry forward...
The noble Baroness, Lady Wilkins, makes a point, which we have actually discussed in the Chamber in the past. She knows my concern about this. I think that the Atos and WCA process is genuinely improving now, with the changes that have been made. A lot of the stories that...
The noble Baroness, Lady Wilkins, makes a point, which we have actually discussed in the Chamber in the past. She knows my concern about this. I think that the Atos and WCA process is genuinely improving now, with the changes that have been made. A lot of the stories that...
That is the nub of the change. When we looked at it, we thought that the appropriate policy was to put everyone below working age in that category. On looking at the noble Lord's question of why do it when there is not work conditionality, there we have support in...
That is the nub of the change. When we looked at it, we thought that the appropriate policy was to put everyone below working age in that category. On looking at the noble Lord's question of why do it when there is not work conditionality, there we have support in...
I am happy to send a letter around. We should deal with capital limits in its entirety when we come to Clause 74, which we may get to if we hurry along.
I am happy to send a letter around. We should deal with capital limits in its entirety when we come to Clause 74, which we may get to if we hurry along.
Yes. I thank the noble Lord for that question. I have specifically asked the SSAC to cover off the point of working with devolved Administrations when it comes up with its recommendations so that will be incorporated in its original review, let alone in our subsequent review.
Yes. I thank the noble Lord for that question. I have specifically asked the SSAC to cover off the point of working with devolved Administrations when it comes up with its recommendations so that will be incorporated in its original review, let alone in our subsequent review.
These amendments would provide a cash amount for school meals and health costs within the universal credit award as opposed to the current system of passported benefits, which are often given as a benefit in kind. Clearly, I understand that to be by way of a probe rather than a...
These amendments would provide a cash amount for school meals and health costs within the universal credit award as opposed to the current system of passported benefits, which are often given as a benefit in kind. Clearly, I understand that to be by way of a probe rather than a...
My Lords, before I respond to the amendment, I want to deal with the issues about what universal credit does and some of its impacts because the noble Lord, Lord Knight, implied that it has a perverse impact on poverty when exactly the opposite is the case. The IFS noted...
My Lords, before I respond to the amendment, I want to deal with the issues about what universal credit does and some of its impacts because the noble Lord, Lord Knight, implied that it has a perverse impact on poverty when exactly the opposite is the case. The IFS noted...
The responsibility for those reviews is with the Cabinet Office. It is slightly hazy—I think that is the best word. They seem to get out, but I am not sure of the exact process. I take the point of that question and I will explore and report back to the...
The responsibility for those reviews is with the Cabinet Office. It is slightly hazy—I think that is the best word. They seem to get out, but I am not sure of the exact process. I take the point of that question and I will explore and report back to the...
Yes, that is the £2 billion of the implementation. The £628 million was within the £1.5 billion figure that I was talking about. I apologise for the confusion. There are a lot of figures. There are too many £2 billions. This is the oddest topic to joke about that I...
Yes, that is the £2 billion of the implementation. The £628 million was within the £1.5 billion figure that I was talking about. I apologise for the confusion. There are a lot of figures. There are too many £2 billions. This is the oddest topic to joke about that I...
My Lords, the form and content of the claimant commitment is of the utmost importance and we are working hard to get it right. I hope that the illustrative claimant commitments provided to noble Lords have proved helpful in this regard. We are introducing the claimant commitment to improve compliance,...
My Lords, the form and content of the claimant commitment is of the utmost importance and we are working hard to get it right. I hope that the illustrative claimant commitments provided to noble Lords have proved helpful in this regard. We are introducing the claimant commitment to improve compliance,...
Yes. There are two or three issues wrapped up in that seemingly simple question around whether we got the differential pricing right when we set the contract terms up. The answer is that we do not know and we will not know. I doubt if they are completely perfect—that would...
Yes. There are two or three issues wrapped up in that seemingly simple question around whether we got the differential pricing right when we set the contract terms up. The answer is that we do not know and we will not know. I doubt if they are completely perfect—that would...
My Lords, I very much remember the debates we had last week. I am thinking very deeply about some of the observations made by noble Lords in this Committee, and I think that is probably as far as I should go today. We operate in a world of finite resources,...
My Lords, I very much remember the debates we had last week. I am thinking very deeply about some of the observations made by noble Lords in this Committee, and I think that is probably as far as I should go today. We operate in a world of finite resources,...