I refer the right hon Member to the reply given to the hon Member for Hayes and Harlington on 27 February (PQ224446), which can be viewed at: http://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&max=20&questiontype=QuestionsWithAnswersOnly&house=commons%2clords&use-dates=True&answered-from=2015-02-27&answered-to=2015-02-27&uin=224446.

This Government is committed to ensuring vulnerable victims and witnesses have access to high quality, effective and timely support.

The value of pre-trial ground rules is increasingly being recognised and closely links with measures that my Department is implementing to improve the experience of victims and witnesses. These include giving greater opportunity to give evidence away from the court room and, subject to evaluation of the pilot, roll-out of recorded pre-trial cross-examination.

In reviewing how to reduce the distress experienced by vulnerable victims and witnesses in sexual violence cases tried in the Crown Court, we identified that the scope and use of Ground Rules Hearings could be widened.

The Criminal Procedure Rule Committee has agreed amendments to the criminal procedure rules which will encourage use of ground rules to facilitate participation of witnesses (including defendants) in trials. These changes take effect from 6 April 2015. The rules will provide that directions can be given for the appropriate treatment and questioning of a witness, especially where the court directs that such questioning is to be conducted through an intermediary, and list things the court should do where directions for appropriate treatment and questioning are required.

The joint police/Crown Prosecution Service Witness Care Units are responsible for updating victims on the progress of their case. This includes informing victims of hearing outcomes, and, in any case which cannot be listed within the usual timescales, providing them, where known, with relevant information about why the delay has occurred.

The Code of Practice for Victims of Crime (the Victims’ Code) sets out the services to be provided to victims of crime. Under the Victims’ Code, victims are entitled to be informed of the date, location and outcome of any criminal court hearings in the case by their Witness Care Unit or by the police where they act as a single point of contact for victims. This information must be provided within 1 working day of the Witness Care Unit receiving it from the court. Where victims are due to attend court as a witness they are entitled wherever possible, to receive an explanation from the Crown Prosecution Service prosecutor or representative if there is a delay in proceedings on the day and how long the wait is likely to be.

We published a new Victims’ Code in December 2013 which sets out in plain language what support and information people should expect from the moment they report a crime to the end of a trial and beyond and who to demand help from if they are not receiving it. Significantly, for the first time it entitles victims and bereaved relatives to ask to read out their Victim Personal Statement (VPS) to the court before an offender is sentenced. This gives them the opportunity to explain in their own words how the crime has affected them and their family.

HM Courts and Tribunals Service does not record information in relation to the number and proportion of cases in which victim personal statements are submitted in criminal proceedings. The Government has made a commitment to monitor criminal justice agencies’ compliance with the Victims’ Code and in Our Commitment to Victims, published on 15 September 2014, we announced that criminal justice agencies will publish information on how they have improved services for victims by April 2015.