1-20 of 20 results for subject:Touting
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- subject_t:Touting OR subject_t:"Secondary ticketing" OR subject_t:Touts OR subject_ses:93294
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To ask His Majesty's Government what steps they will take to protect ticket buyers on secondary market sites.
To ask His Majesty's Government what steps they will take to protect ticket buyers on secondary market sites.
This government is committed to putting fans back at the heart of live events. We have committed to introducing new protections for consumers on ticket resales, and launched a consultation on 10th January to seek views on potential options. The consultation closed on the 4th April, and the responses are being considered. The Government will respond later in the summer to set out next steps.
To ask His Majesty's Government whether they plan to bring forward legislation to make it illegal to resell tickets for events above the original face value, as applies in Ireland under the Sale of Tickets (Cultural, Entertainment, Recreational and Sporting Events) Act 2021.
To ask His Majesty's Government whether they plan to bring forward legislation to make it illegal to resell tickets for events above the original face value, as applies in Ireland under the Sale of Tickets (Cultural, Entertainment, Recreational and Sporting Events) Act 2021.
This government is committed to putting fans back at the heart of live events. We have committed to introducing new protections for consumers on ticket resales, and launched a consultation on 10th January to seek views on potential options. The consultation closed on the 4th April, and the responses are being considered. The Government will respond later in the summer to set out next steps.
To ask Her Majesty's Government what evidence they have of tax avoidance being undertaken by secondary ticketing operators.
To ask Her Majesty's Government what evidence they have of tax avoidance being undertaken by secondary ticketing operators.
This Government is clear that everyone has a responsibility to pay the tax that is owed. HM Revenue and Customs (HMRC) cannot comment on individual cases, but it will investigate any allegations of wrongdoing brought to its attention. Since 2010, HMRC has generated more than £160 billion of additional yield from tackling tax avoidance, evasion and non-compliance.
To ask Her Majesty's Government, in the light of the statement by the Minister of State for Digital on 26 April (HC Deb, col 1125), what progress has been made to prohibit the use of bots to procure tickets for high demand sporting events and concerts.
To ask Her Majesty's Government, in the light of the statement by the Minister of State for Digital on 26 April (HC Deb, col 1125), what progress has been made to prohibit the use of bots to procure tickets for high demand sporting events and concerts.
We are determined to crackdown on unacceptable behaviour and improve fans’ chances of buying tickets at a reasonable price.
S.106 of the Digital Economy Act provides us with the power to create a specific offence, where tickets are purchased electronically, of purchasing more tickets than the maximum permitted. We have undertaken an informal consultation with over a hundred relevant organisations to help inform our implementation of this provision in the Act. We will shortly notify the European Commission and Member States of the proposed legislation which is in scope of the Technical Standards Directive’s three month notification process before looking to securing a legislative slot next year.
Her Majesty's Government what steps they are taking to protect consumers from abuse of the secondary ticket market; and whether they intend to introduce a regulatory regime for that market, including the establishment of an appropriate regulatory authority.
Her Majesty's Government what steps they are taking to protect consumers from abuse of the secondary ticket market; and whether they intend to introduce a regulatory regime for that market, including the establishment of an appropriate regulatory authority.
The Government appointed Professor Waterson in 2015 to review consumer protections in the secondary ticketing market. He produced his report last year and in March 2017 the Government responded accepting his report in full and included amendments to the Digital Economy Act designed to enhance protections further.
The Government has no plans at this time to introduce additional legislation.
Her Majesty's Government what assessment they have made of (1) the adequacy of resources (a) made available to, and (b) spent by, trading standards services since 2012, to ensure the compliance of the secondary ticket market with relevant legislation, and (2) the impact on those resources of their response to...
Her Majesty's Government what assessment they have made of (1) the adequacy of resources (a) made available to, and (b) spent by, trading standards services since 2012, to ensure the compliance of the secondary ticket market with relevant legislation, and (2) the impact on those resources of their response to...
As part of the Government’s response to the Waterson review, National Trading Standards have been tasked with investigating potential enforcement cases against sellers and secondary ticketing websites that do not comply with legislation from within their current and forthcoming annual budgets.
The National Trading Standards Board have allocated £300,000 towards investigation work on ticketing for this current financial year.
Local Authority Trading Standards also play an important role in tackling consumer detriment. Spending or resourcing decisions are for individual Local Authorities to make. We do not hold the requested data centrally.
Her Majesty's Government what assessment they have made of the extent to which the secondary tickets market meets expected standards of consumer protection and fairness; if it does not, whether they intend to lay secondary legislation under the Consumer Rights Act 2015; and if so, when.
Her Majesty's Government what assessment they have made of the extent to which the secondary tickets market meets expected standards of consumer protection and fairness; if it does not, whether they intend to lay secondary legislation under the Consumer Rights Act 2015; and if so, when.
The Government appointed Professor Waterson to review consumer protections in the secondary ticketing market. He produced his report last year and in March 2017 the Government responded accepting his report in full and included amendments to the Digital Economy Act designed to enhance protections further. The Government has no plans to introduce additional legislation on the matter under the Consumer Rights Act 2015.
Her Majesty's Government what action they are taking to ensure full cooperation between international jurisdictions to facilitate legal action against alleged abuses propagated within the secondary ticketing market.
Her Majesty's Government what action they are taking to ensure full cooperation between international jurisdictions to facilitate legal action against alleged abuses propagated within the secondary ticketing market.
The Competition and Markets Authority (CMA) is currently undertaking an enforcement investigation and will liaise with other international enforcement bodies as necessary to progress the investigation.
The CMA is the lead UK member in the Consumer Protection Cooperation partnership and has strong working relationships with other countries.
To ask Her Majesty’s Government, further to the answer by Baroness Neville-Rolfe on 9 July 2015 (HL Deb, col 243), what action the City of London Police and Action Fraud have taken to enforce the ticket touting controls set out in the Consumer Rights Act 2015; and what action is...
To ask Her Majesty’s Government, further to the answer by Baroness Neville-Rolfe on 9 July 2015 (HL Deb, col 243), what action the City of London Police and Action Fraud have taken to enforce the ticket touting controls set out in the Consumer Rights Act 2015; and what action is...
The City of London Police is working closely with the Society of Ticketing Agents and Retailers and is actively part of a number of initiatives they are taking to raise standards within the ticketing industry. They are also engaging directly with organisers of major ticketing events in an attempt to stop ticketing touts obtaining tickets on a large scale and proactively search for new websites set up to sell tickets which are in high demand. The City of London Police is also actively engaged with the Department for Business, Innovation and Skills in their review of secondary ticketing platforms.
All ticketing fraud reports received through Action Fraud, where viable lines of enquiry can be identified and links between cases can be seen, are disseminated by the National Fraud Intelligence Bureau to the local police force for investigation.
To ask Her Majesty’s Government what is their latest estimate of the total number of websites that have been shut down with the help of City of London Police to date; and how many websites have agreed to remove Rugby World Cup tickets from their websites as a result of...
To ask Her Majesty’s Government what is their latest estimate of the total number of websites that have been shut down with the help of City of London Police to date; and how many websites have agreed to remove Rugby World Cup tickets from their websites as a result of...
It is not possible to give an estimate of the total number of websites that have been shut down with the help of City of London Police. In the financial year 2014-15, 6029 websites were disrupted with the assistance of the City of London Police; and in 2013-14, 2365 websites were disrupted.
Trading Standards have lead responsibility for enforcing the online secondary ticketing provisions of the Consumer Rights Act 2015 and information on interventions in relation to websites is not held centrally.
To ask Her Majesty’s Government what action they have taken regarding the sale of tickets for the 2016 RBS 6 Nations series that are being offered for sale before being released by the organisers on secondary-market websites that do not provide the details required under the Consumer Rights Act 2015.
To ask Her Majesty’s Government what action they have taken regarding the sale of tickets for the 2016 RBS 6 Nations series that are being offered for sale before being released by the organisers on secondary-market websites that do not provide the details required under the Consumer Rights Act 2015.
Trading Standards are the designated enforcers for the ticketing provisions in Chapter 5 of Part 3 of the Consumer Rights Act 2015 and cases of non-compliance should be brought to their attention. Consumers can report the matter through the Citizens Advice consumer helpline (03454 04 05 06) who will pass complaints onto Trading Standards where appropriate.
where the issue is one of fraud or e-crime, this should be reported to Action Fraud the UK’s national fraud and internet crime reporting centre, (http://www.actionfraud.police.uk/report_fraud).
This applies to the RBS 6 Nations Series as well as other future events.
To ask Her Majesty’s Government when they plan to announce the chair, membership and terms of reference of the group conducting the statutory review into the secondary ticketing market; and whether they plan to include representatives from the Rugby Football Union, the Glastonbury Festival, and the security management team at...
To ask Her Majesty’s Government when they plan to announce the chair, membership and terms of reference of the group conducting the statutory review into the secondary ticketing market; and whether they plan to include representatives from the Rugby Football Union, the Glastonbury Festival, and the security management team at...
The review which we will announce shortly will welcome contributions from all stakeholders in the sector.
To ask Her Majesty’s Government whether they are considering increasing the maximum penalty that can be imposed on secondary-market operators for breaching the Consumer Rights Act 2015.
To ask Her Majesty’s Government whether they are considering increasing the maximum penalty that can be imposed on secondary-market operators for breaching the Consumer Rights Act 2015.
We have no plans to change the enforcement provisions of the secondary ticketing rules in the Consumer Rights Act 2015 which only came into force on 27 May 2015.
To ask Her Majesty’s Government whether, in line with the statutory objective set out in the Consumer Rights Act 2015 to set up an enquiry in order to publish a report on the operation of the secondary market for tickets within a year of Royal Assent to that Act, they...
To ask Her Majesty’s Government whether, in line with the statutory objective set out in the Consumer Rights Act 2015 to set up an enquiry in order to publish a report on the operation of the secondary market for tickets within a year of Royal Assent to that Act, they...
The Government is finalising the leadership of the Review and its Terms of Reference following input from stakeholders. The All-Party Parliamentary Group will be invited to submit evidence to the Review once the Chair has been appointed and approved the Terms of Reference.
To ask Her Majesty’s Government what discussions they have had with (1) the City of London, (2) the Competition and Markets Authority, and (3) any other relevant authorities, about the enforcement of measures covering the resale of tickets set out in section 90 of the Consumer Rights Act 2015.
To ask Her Majesty’s Government what discussions they have had with (1) the City of London, (2) the Competition and Markets Authority, and (3) any other relevant authorities, about the enforcement of measures covering the resale of tickets set out in section 90 of the Consumer Rights Act 2015.
The Government is liaising with: (1) the City of London police on measures being taken against fraudulent ticketing activity online (2) the Competition and Markets Authority about their strategy for monitoring compliance with the regulations and the undertakings from secondary platforms they received in March 2015; and (3) business and consumer advice bodies on how best to guide vendors and advise buyers on what the Act requires of sellers and the protections and recourse available to consumers.
To ask Her Majesty’s Government what action they are taking in the Consumer Rights Bill to ensure that sports fans buying tickets through secondary markets have a right to basic information about the seat and row they have on their ticket for a sporting event; whether they consider that fans...
To ask Her Majesty’s Government what action they are taking in the Consumer Rights Bill to ensure that sports fans buying tickets through secondary markets have a right to basic information about the seat and row they have on their ticket for a sporting event; whether they consider that fans...
As the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and associated guidance make clear. The provision of certain information on tickets offered for sale to the public is an existing requirement for traders (including “for a ticket associated with a particular reserved seat (e.g. Seat 1, Row A) the seat number”).
However, since Report Stage I have been discussing these issues with Ministerial colleagues and interested parties, and will continue to do so, in order to ensure the genuine concerns of fans and ticket sellers are addressed.
To ask Her Majesty’s Government whether they intend to investigate the number of tickets available for sale on the secondary market for the Ashes Test at Lords in 2015 which comply with the Consumer Contracts Information Cancellation and Additional Charges Regulations 2013; and what action they intend to take in...
To ask Her Majesty’s Government whether they intend to investigate the number of tickets available for sale on the secondary market for the Ashes Test at Lords in 2015 which comply with the Consumer Contracts Information Cancellation and Additional Charges Regulations 2013; and what action they intend to take in...
The Government has no plans specifically to investigate the number of tickets available on the secondary market for the Ashes test at Lords in 2015.
Enforcement of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 is a matter for Trading Standards and any consumers with concerns should approach their local authority’s Trading Standards or Citizens Advice via their helpline which is 03454 040506.
To ask Her Majesty’s Government what action they have taken to achieve the core Department for Business, Innovation and Skills mission statement objective of increasing transparency and empowering customers in respect of sports fans, theatre-goers and concert-goers seeking to secure reasonably priced tickets from secondary ticket markets.
To ask Her Majesty’s Government what action they have taken to achieve the core Department for Business, Innovation and Skills mission statement objective of increasing transparency and empowering customers in respect of sports fans, theatre-goers and concert-goers seeking to secure reasonably priced tickets from secondary ticket markets.
The Government has issued guidance relating to online ticket sales in the context of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This guidance establishes how the requirements of these Regulations regarding transparency are interpreted for this market. This ensures that consumers purchasing tickets online from a trader are made aware of “their total price (including delivery costs and other charges)” and the “main characteristics” of the tickets, where “main characteristics” includes “the date and time of the event and the content of the event (e.g. who is performing)” and “for a ticket associated with a particular reserved seat (e.g. Seat 1, Row A) the seat number”.
To ask Her Majesty’s Government what assessment they have made of the level of criminal activity related to ticket touting in the United Kingdom.
To ask Her Majesty’s Government what assessment they have made of the level of criminal activity related to ticket touting in the United Kingdom.
My Lords, ticket touting is a criminal offence when tickets are sold for a designated football match. This is set out in the Criminal Justice and Public Order Act 1994. Arrests for ticket touting are recorded per season. There were 104 such arrests during the 2013-2014 season. Prosecutions are recorded annually, and there were 40 prosecutions in 2013. Your Lordships will be glad to know that 35 of those prosecuted were found guilty and sentenced.
Will my noble friend confirm the figures from the DCMS following the Olympic Games that there were around 1,000 known professional groups involved in ticket crime? Does she also accept last year’s National Fraud Authority report, which estimated that 2.3 million people fall victim each year to online ticket fraud, resulting in losses of £1.5 billion? Will the Government consider, as a matter of some urgency, providing greater protection for theatre and concert-goers and sports fans?
Will my noble friend confirm the figures from the DCMS following the Olympic Games that there were around 1,000 known professional groups involved in ticket crime? Does she also accept last year’s National Fraud Authority report, which estimated that 2.3 million people fall victim each year to online ticket fraud, resulting in losses of £1.5 billion? Will the Government consider, as a matter of some urgency, providing greater protection for theatre and concert-goers and sports fans?
My Lords, the Olympics and Paralympics were a fantastic achievement. It took an enormous enforcement effort to police the resale of tickets at that event, which we cannot do for every event. Since my appointment, I have taken a great deal of interest in this issue. I have had meetings with event organisers, including the Rugby Football Union, the England and Wales Cricket Board and UK Music, with online marketplaces and with consumer groups, to hear how the market is working. At present, we have broadly the right balance between consumer protection, with a number of regulations and allowing the market to operate, but I am considering new evidence as it becomes available.