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House
Session
More
1999-00 (363)
Year
Department
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Answering member
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Subject
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Publisher
Answered by
Richard Caborn
(Labour)
Answering body
Department of Trade and Industry
Type
Oral answers to questions
Subjects
Consumers; Protection; Regulation; Trade associations
Date
30 November 2000
Reference
357 c1128-9
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for Trade and Industry, How he plans to enforce consumer protection measures during the pre-Christmas shopping period. (Failed OPQ)
To ask the Secretary of State for Trade and Industry, How he plans to enforce consumer protection measures during the pre-Christmas shopping period. (Failed OPQ)
Asked by
John P Smith
(Labour)
Answered by
Richard Caborn
(Labour)
Answering body
Department of Trade and Industry
Type
Written questions
Status
Answered
Tabled on
16 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mr. John Smith: To ask the Secretary of State for Trade and Industry how he plans to enforce consumer protection measures during the
pre-Christmas shopping period. [139548]
Mr. Caborn: The Department is working with consumer protection enforcement bodies such as the Office of Fair Trading and Trading
Standards Departments and with business to highlight areas of particular concern so that consumers can shop with confidence.
Subjects
Consumers; Protection; Retail trade
Date
30 November 2000
Reference
357 c734W; 139548
House
House of Commons
Answered by
Richard Caborn
(Labour)
Asked by
Tony Wright
(Labour)
Answering body
Department of Trade and Industry
Type
Oral answers to questions
To ask the Secretary of State for Trade and Industry, What plans he has to provide stronger consumer protection by way of regulation of trade associations.
Subjects
Consumers; Protection; Regulation; Trade associations
Date
30 November 2000
Reference
357 c1128-9
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for Wales, if he will list, for each local authority area, how many children there were on child protection registers broken down, by type of abuse, in (a) 1990, (b) 1997 and (c) 2000; and what was the rate of abuse per 10,000 children...
To ask the Secretary of State for Wales, if he will list, for each local authority area, how many children there were on child protection registers broken down, by type of abuse, in (a) 1990, (b) 1997 and (c) 2000; and what was the rate of abuse per 10,000 children...
Asked by
Win Griffiths
(Labour)
Answered by
Lord Murphy of Torfaen
(Labour)
Answering body
Office of the Secretary of State for Wales
Type
Written questions
Status
Answered
Tabled on
23 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mr. Win Griffiths: To ask the Secretary of State for Wales if he will list, for each local authority area, how many children there
were on child protection registers broken down, by type of abuse, in (a) 1990, (b) 1997 and (c) 2000; and what was the rate of abuse
per 10,000 children for Wales. [140565]
Mr. Paul Murphy: Figures for 1990 and 1997 are set out in the table. Since 1 July 1999, this has been a matter for the National
Assembly for Wales.
Children on Child Protection Registers
_________________________________________________________________________________________________.
Neglect, Neglec Neglect Physical Neglect Physical Sexual Emotiona Grave Grave Total Rate per
physical and and abuse (only) abuse abuse l abuse concern: concern: 10,000
and physical sexual and (only) (only) (only) househol other populati
sexual abuse abuse sexual d on aged
abuse abuse contains 0-17
known years
abuser
at 31 March
1990
Clwyd 1 4 0 1 19 83 54 16 107 86 371 39
Dyfed 0 25 3 2 37 60 26 25 68 109 355 45
Gwent 0 9 0 1 61 122 32 14 36 92 367 35
Gwynedd 0 1 1 1 8 10 2 0 15 20 58 11
Mid 0 5 0 0 12 61 23 15 35 28 179 14
Glamorgan
Powys 0 0 1 0 20 10 9 2 21 22 85 33
South 1 8 2 5 106 112 26 34 144 315 753 78
Glamorgan
West 0 1 2 1 12 23 8 2 64 21 134 16
Glamorgan
Wales 2 53 9 11 275 481 180 108 490 693 2,302 35
at 31 March
1997:
Isle of 0 0 0 0 7 4 4 2 {1}-- {1}-- 17 11
Anglesey
Gwynedd 0 5 5 4 16 24 15 13 {1}-- {1}-- 82 32
Conwy 0 5 0 1 18 27 1 2 {1}-- {1}-- 54 24
Denbighshire 0 1 0 0 9 16 3 8 {1}-- {1}-- 37 18
Flintshire 0 2 0 0 3 12 12 2 {1}-- {1}-- 31 9
Wrexham 0 3 2 0 6 10 3 7 {1}-- {1}-- 31 11
Powys 0 2 3 0 12 1 6 19 {1}-- {1}-- 43 16
Ceredigion 0 0 0 0 7 9 9 8 {1}-- {1}-- 33 24
Pembrokeshir 0 1 1 0 26 13 13 19 {1}-- {1}-- 73 28
e
Carmarthensh 0 6 0 2 54 27 12 24 {1}-- {1}-- 125 34
ire
Swansea 0 0 0 0 32 36 33 22 {1}-- {1}-- 123 24
Neath Port 0 0 0 0 60 42 16 40 {1}-- {1}-- 158 50
Talbot
Bridgend 0 0 0 2 4 22 1 8 {1}-- {1}-- 37 12
The Vale of 0 6 0 4 13 44 8 33 {1}-- {1}-- 108 37
Glamorgan
Cardiff 4 35 5 6 143 109 48 112 {1}-- {1}-- 462 61
Rhondda, 0 8 2 0 47 30 12 36 {1}-- {1}-- 135 24
Cynon, Taff
Merthyr 1 7 0 0 22 12 12 14 {1}-- {1}-- 68 46
Tydfil
Caerphilly 5 12 1 4 31 50 30 19 {1}-- {1}-- 152 36
Blaenau 0 0 2 0 23 10 8 7 {1}-- {1}-- 50 29
Gwent
Torfaen 0 2 0 0 10 19 6 2 {1}-- {1}-- 39 18
Monmouthshir 0 0 0 1 16 16 5 7 {1}-- {1}-- 45 23
e
Newport 0 3 6 6 55 29 19 8 {1}-- {1}-- 126 37
Wales 10 98 27 30 614 562 276 412 {1}-- {1}-- 2,029 30
_________________________________________________________________________________________________.
{1} Not applicable Note: Comparisons between abuse categories for these years are not possible as the category `Grave concern' was
discontinued in 1993. Continuing Grave concern cases were assigned to another category.
Subjects
Children; Abuse; Protection; Offences against children; Wales
Date
30 November 2000
Reference
357 c868-70W; 140566
House
House of Commons
To ask the Secretary of State for Trade and Industry, on how many occasions in each of the last 10 years the Director General of Fair Trading has used his powers under Part III of the Fair Trading Act 1973 to take action against traders whose actions were considered to...
To ask the Secretary of State for Trade and Industry, on how many occasions in each of the last 10 years the Director General of Fair Trading has used his powers under Part III of the Fair Trading Act 1973 to take action against traders whose actions were considered to...
Asked by
Win Griffiths
(Labour)
Answered by
Kim Howells
(Labour)
Answering body
Department of Trade and Industry
Type
Written questions
Status
Answered
Tabled on
27 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mr. Win Griffiths: To ask the Secretary of State for Trade and Industry on how many occasions in each of the last 10 years the
Director General of Fair Trading has used his powers under Part III of the Fair Trading Act 1973 to take action against traders
whose actions were considered to be unfair to consumers. [140974]
Dr. Howells: The Director General of Fair Trading has taken action under Part III of the Fair Trading Act 1973 in each year since
1990. A table setting out the details of the action taken is listed below. These figures are set out in the Director General of Fair
Trade's annual reports to my right hon. Friend the Secretary of State for Trade and Industry, copies of which are available in the
Library of the House.
_________________________________________________________________________________________________.
Year
1990 15 assurances given, 2 undertakings given to the court and 4
court orders.
1991 7 assurances given, 1 undertaking given to the court and 2 court
orders.
1992 26 assurances given, 1 court order.
1993 22 assurances given, 1 undertaking given to the court.
1994 15 assurances given, 8 court orders and 1 conviction for breach
of a court order.
1995 22 assurances given, 3 court orders.
1996 30 assurances given and 1 court order.
1997 8 assurances given, 4 court orders, and 2 people found guilty of
breaching earlier undertakings.
1998 3 assurances given, 2 court orders and 1 person found guilty of
contempt of court for breaching earlier undertakings.
1999 4 assurances given, 1 person found guilty of breach of a former
court order and 2 people found guilty of breaching earlier
undertakings.
_________________________________________________________________________________________________.
Legislation
Fair Trading Act 1973
Subjects
Consumers; Protection; Unfair practices
Date
30 November 2000
Reference
357 c746-8W;357 c746-7W; 140974
House
House of Commons
1st supplementary on introducing a kite mark scheme.
1st supplementary on introducing a kite mark scheme.
Asked by
Tony Wright
(Labour)
Answering body
Department of Trade and Industry
Oral questions - 1st Supplementary
Status
Answered
Answered on
30 November 2000
Subjects
Consumers; Protection; Regulation; Trade associations
Date
30 November 2000
Reference
357 c1128-9
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for Wales, if he will make a statement about the establishment of a Children's Commissioner for Wales.
To ask the Secretary of State for Wales, if he will make a statement about the establishment of a Children's Commissioner for Wales.
Asked by
Huw Edwards
(Labour)
Answered by
Lord Murphy of Torfaen
(Labour)
Answering body
Office of the Secretary of State for Wales
Type
Written questions
Status
Answered
Tabled on
20 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mr. Edwards: To ask the Secretary of State for Wales if he will make a statement about the establishment of a Children's
Commissioner for Wales. [139934]
Mr. Paul Murphy: The office of the Children's Commissioner for Wales is being established under the Care Standards Act, which
received Royal Assent on 20 July. The role of the Commissioner reflects Sir Ronald Waterhouse's first recommendation in his report
"Lost in Care".
The Commissioner's functions will extend to all social care services for children regulated by the Act: children's homes,
residential family centres, local authority fostering and adoption services, fostering agencies, voluntary adoption agencies,
domiciliary care, private and voluntary hospitals and clinics, the welfare aspects of daycare and childminding services for all
children under the age of eight, and the welfare of children living away from home in boarding schools.
The Commissioner's functions include the review and monitoring of arrangements by the service providers above for dealing with
complaints, whistle-blowing and advocacy; the provision of advice and information; the examination, where the Commissioner considers
appropriate, of the cases of particular children to be defined in regulations who are receiving or have been in receipt of such
services; the provision of assistance, including financial assistance, and representation, in respect of proceedings or disputes or
in relation to the operation of procedures and arrangements monitored by the Commissioner; and making reports, including an annual
report on the exercise of his/her functions to the National Assembly for Wales.
Subjects
Children; Children's Commissioner for Wales; Protection; Wales
Date
30 November 2000
Reference
357 c867-8W; 139934
House
House of Commons
To ask the Secretary of State for the Environment, Transport and the Regions, what estimate he has made of the cost of installing (a) the Train Protection Warning System and (b) the Automatic Train Protection System. - Inc figures.
To ask the Secretary of State for the Environment, Transport and the Regions, what estimate he has made of the cost of installing (a) the Train Protection Warning System and (b) the Automatic Train Protection System. - Inc figures.
Asked by
Barry Sheerman
(Labour; Co-operative Party)
Answered by
Keith Hill
(Labour)
Answering body
Department of the Environment, Transport and the Regions
Type
Written questions
Status
Answered
Tabled on
22 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mr. Sheerman: To ask the Secretary of State for the Environment, Transport and the Regions what estimate he has made of the cost of
installing (a) the Train Protection Warning System and (b) the Automatic Train Protection System. [140420]
Mr. Hill: The only estimate made by the Secretary of State for installing the Train Protection and Warning System (TPWS) was as part
of the regulatory impact assessment for the Railway Safety Regulations 1999, laid in the House in August 1999. This showed an
estimated cost ranging between £130-£155 million. The Secretary of State has not made an estimate of the cost for installing
Automatic Train Protection (ATP). More recent industry estimates suggest that the figure will be closer to £330 million for TPWS and
in the order of £2 billion for ATP.
Subjects
Protection; Railways; Safety; Trains; Automatic train protection
Date
30 November 2000
Reference
357 c774W; 140420
House
House of Commons
To ask the Secretary of State for Trade and Industry, What plans he has to provide stronger consumer protection by way of regulation of trade associations.
To ask the Secretary of State for Trade and Industry, What plans he has to provide stronger consumer protection by way of regulation of trade associations.
Asked by
Tony Wright
(Labour)
Answered by
Richard Caborn
(Labour)
Answering body
Department of Trade and Industry
Oral questions - Lead
Status
Answered
Tabled on
16 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Subjects
Consumers; Protection; Regulation; Trade associations
Date
30 November 2000
Reference
357 c1128-9; 139538
Chamber / Committee
House of Commons chamber
House
House of Commons
To ask the Secretary of State for the Environment, Transport and the Regions, if he will make a statement on the plans that have been made by NATS to protect low cost airlines from the effects of the cuts in capacity expected at the commencement of the New En-Route Centre.
To ask the Secretary of State for the Environment, Transport and the Regions, if he will make a statement on the plans that have been made by NATS to protect low cost airlines from the effects of the cuts in capacity expected at the commencement of the New En-Route Centre.
Asked by
Gwyneth Dunwoody
(Labour)
Answered by
Chris Mullin
(Labour)
Answering body
Department of the Environment, Transport and the Regions
Type
Written questions
Status
Answered
Tabled on
23 November 2000
For answer on
30 November 2000
Answered on
30 November 2000
Mrs. Dunwoody: To ask the Secretary of State for the Environment, Transport and the Regions if he will make a statement on the plans
that have been made by NATS to protect low cost airlines from the effects of the cuts in capacity expected at the commencement of
the New En-Route Centre. [140691]
Mr. Mullin: Airline operators have been briefed by NATS that there will be a reduction in capacity during the transfer of operations
from West Drayton to Swanwick. This reduction in capacity will be a temporary measure while staff gain confidence with the new
procedures and equipment they will be using at Swanwick. The reduction in capacity will be managed through the imposition of flow
control measures which will be applied fairly to all operators.
Subjects
Aviation; Air traffic control; Civil Aviation Authority; Airlines; Protection; NATS; Swanwick
Date
30 November 2000
Reference
357 c777W; 140691
House
House of Commons
To ask the Secretary of State for the Home Department, how many National Hi-Tech Crime Unit staff will (a) be dedicated to the policing of internet chatrooms, (b) have the priority of protection of children on the internet and (c) have specific training in dealing with child protection law; and...
To ask the Secretary of State for the Home Department, how many National Hi-Tech Crime Unit staff will (a) be dedicated to the policing of internet chatrooms, (b) have the priority of protection of children on the internet and (c) have specific training in dealing with child protection law; and...
Asked by
Paul Burstow
(Liberal Democrat)
Answered by
Charles Clarke
(Labour)
Answering body
Home Office
Type
Written questions
Status
Answered
Tabled on
24 November 2000
For answer on
29 November 2000
Answered on
29 November 2000
Mr. Burstow: To ask the Secretary of State for the Home Department how many National Hi-Tech Crime Unit staff will (a) be dedicated
to the policing of internet chatrooms, (b) have the priority of protection of children on the internet and (c) have specific
training in dealing with child protection law; and what the framework for liaison between the internet crime squad child protection
team and other police units will be. [140792]
Mr. Charles Clarke: The deployment of staff in the National Hi-Tech Crime Unit and the allocation to them of specific tasks and
priorities will be an operational matter for the Head of the Unit to determine. Members of the National Hi-Tech Crime Unit who are
engaged in the investigation of serious and organised paedophile activity or who support local police investigations of paedophile
activity will be appropriately trained. The National Hi-Tech Crime Unit will provide local police units with advice and best
practice guidance on the conduct of internet crime investigations through the provision of a helpdesk function, an information
network and liaison events.
Subjects
Children; Crime; ICT; Internet; Protection; Paedophilia; National Hi-Tech Crime Unit
Date
29 November 2000
Reference
357 c681W;357 c680W; 140792
House
House of Commons
To ask the Secretary of State for Trade and Industry, how much was spent by his Department on research into the prevention of accidental injuries (a) in total and (b) on those related to consumer products in the last 12 months for which figures are available. - Includes figure.
To ask the Secretary of State for Trade and Industry, how much was spent by his Department on research into the prevention of accidental injuries (a) in total and (b) on those related to consumer products in the last 12 months for which figures are available. - Includes figure.
Asked by
Caroline Spelman
(Conservative)
Answered by
Kim Howells
(Labour)
Answering body
Department of Trade and Industry
Type
Written questions
Status
Answered
Tabled on
23 November 2000
For answer on
28 November 2000
Answered on
28 November 2000
Mrs. Spelman: To ask the Secretary of State for Trade and Industry how much was spent by his Department on research into the
prevention of accidental injuries (a) in total and (b) on those related to consumer products in the last 12 months for which figures
are available. [140678]
Dr. Howells: The Department of Trade and Industry has spent £2.8 million over the last 12 months on research into the prevention of
accidental injuries in the home, all of which was related to consumer products. This amount includes money spent on the Home
Accident Surveillance System collecting and collating accident statistics.
Subjects
Consumers; Accidents; Expenditure; Health education; Protection; Research
Date
28 November 2000
Reference
357 c539W;357 c538-9W; 140678
House
House of Commons
Type
House of Commons papers; Select Committee oral evidence;
Parliamentary committees
Committee
Agriculture Committee
Subjects
Coastal areas; Flood control; Environment Agency; Floods; Protection; Ministry of Agriculture, Fisheries and Food; Morley, Elliot
Commons Library location
CS 412
Date
28 November 2000
Reference
HC 761 1999/2000
House
House of Commons
Answered by
Lord Sainsbury of Turville
(Labour)
Type
Oral answers to questions
Subjects
Consumers; Counterfeit manufacturing; Electrical goods; Imports; Protection; Trade marks
Date
28 November 2000
Reference
619 c1249-50
Chamber / Committee
House of Lords chamber
House
House of Lords
Answered by
Lord Sainsbury of Turville
(Labour)
Asked by
Lord Harrison
(Labour)
Type
Oral answers to questions
What steps they are taking, through the European Union, to prevent faulty domestic electrical appliances manufactured outside the European Union and carrying forced trade marks from entering the United Kingdom by means of the Single European Market.
Subjects
Consumers; Counterfeit manufacturing; Electrical goods; Imports; Protection; Trade marks
Date
28 November 2000
Reference
619 c1249-50
Chamber / Committee
House of Lords chamber
House
House of Lords
What steps they are taking, through the European Union, to prevent faulty domestic electrical appliances manufactured outside the European Union and carrying forced trade marks from entering the United Kingdom by means of the Single European Market.
What steps they are taking, through the European Union, to prevent faulty domestic electrical appliances manufactured outside the European Union and carrying forced trade marks from entering the United Kingdom by means of the Single European Market.
Asked by
Lord Harrison
(Labour)
Answered by
Lord Sainsbury of Turville
(Labour)
Oral questions - Lead
Status
Answered
For answer on
28 November 2000
Answered on
28 November 2000
Subjects
Consumers; Counterfeit manufacturing; Electrical goods; Imports; Protection; Trade marks
Date
28 November 2000
Reference
619 c1249-50
Chamber / Committee
House of Lords chamber
House
House of Lords
1st supplementary on Strix Ltd of Chester being undermined by imports of faulty kettles from China.
1st supplementary on Strix Ltd of Chester being undermined by imports of faulty kettles from China.
Asked by
Lord Harrison
(Labour)
Oral questions - 1st Supplementary
Status
Answered
Answered on
28 November 2000
Subjects
Consumers; Counterfeit manufacturing; Electrical goods; Imports; Protection; Trade marks
Date
28 November 2000
Reference
619 c1249-50
Chamber / Committee
House of Lords chamber
House
House of Lords
To ask the Secretary of State for the Home Department, what additional resources he proposes to make available to (a) the police and (b) child protection agencies to combat and investigate child abuse; and if he will make a statement. - Inc figures.
To ask the Secretary of State for the Home Department, what additional resources he proposes to make available to (a) the police and (b) child protection agencies to combat and investigate child abuse; and if he will make a statement. - Inc figures.
Asked by
Andrew Mackinlay
(Labour)
Answered by
Charles Clarke
(Labour)
Answering body
Home Office
Type
Written questions
Status
Answered
Tabled on
13 November 2000
For answer on
27 November 2000
Answered on
27 November 2000
Mr. Mackinlay: To ask the Secretary of State for the Home Department what additional resources he proposes to make available to (a)
the police and (b) child protection agencies to combat and investigate child abuse; and if he will make a statement. [138763]
Mr. Charles Clarke: Vigorous action against child abuse is very important. However, it is for individual chief police officers to
determine how best to allocate their resources in the light of their respective priorities. Although we have not made resources
available to forces specifically to combat and investigate child abuse, the recent spending review has resulted in a significant
boost in spending on the police generally. By 2003-04 total provision for the police will have risen by almost £1.6 billion against
provision for this year.
We have not yet allocated any additional resources to child protection agencies but are currently considering representations from
one agency on this matter.
Subjects
Children; Abuse; Criminal investigation; Finance; Protection; Police
Date
27 November 2000
Reference
357 c441W;357 c440-1W; 138763
House
House of Commons
To ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his Answer to the honourable Member for Peterborough, of 2nd November, 355 c551W, if he will make a statement on progress in developing his Department's soil protection strategy.
To ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his Answer to the honourable Member for Peterborough, of 2nd November, 355 c551W, if he will make a statement on progress in developing his Department's soil protection strategy.
Asked by
Tam Dalyell
(Labour)
Answered by
Michael Meacher
(Labour)
Answering body
Department of the Environment, Transport and the Regions
Type
Written questions
Status
Answered
Tabled on
13 November 2000
For answer on
27 November 2000
Answered on
27 November 2000
Mr. Dalyell: To ask the Secretary of State for the Environment, Transport and the Regions, pursuant to his answer to the hon. Member
for Peterborough (Mrs. Brinton) of 2 November 2000, Official Report, column 551W, if he will make a statement on progress in
developing his Department's soil protection strategy. [138509]
Mr. Meacher: As I stated in my reply to my hon. Friend the Member for Peterborough, we intend to publish for consultation a draft
soil strategy soon.
Subjects
Conservation; Protection; Soil
Date
27 November 2000
Reference
357 c374W; 138509
House
House of Commons
To ask the Secretary of State for Trade and Industry, what plans he has to regulate cold calling by utilities, with specific reference to older residents; what safeguards exist for customers who have agreed to change utility companies as a result of a cold call. - Inc figures and ref...
To ask the Secretary of State for Trade and Industry, what plans he has to regulate cold calling by utilities, with specific reference to older residents; what safeguards exist for customers who have agreed to change utility companies as a result of a cold call. - Inc figures and ref...
Asked by
David Drew
(Labour; Co-operative Party)
Answered by
Baroness Liddell of Coatdyke
(Labour)
Answering body
Department of Trade and Industry
Type
Written questions
Status
Answered
Tabled on
16 November 2000
For answer on
22 November 2000
Answered on
22 November 2000
Mr. Drew: To ask the Secretary of State for Trade and Industry (1) what plans he has to regulate cold calling by utilities, with
specific reference to older residents; [139690]
(2) what safeguards exist for customers who have agreed to change utility companies as a result of a cold call. [139691]
Mrs. Liddell: [holding answer 21 November 2000]:
The Consumer Protection (Cancellation of Contracts Away from Business Premises) Regulations 1987 give consumers a seven-day cooling
off period when buying goods or services worth over £35 during an unsolicited home visit or telephone call. It is an offence not to
tell consumers of these rights.
There are additional safeguards in respect of gas and electricity supply. In 1998, with the Government's encouragement, the Office
of Gas and Electricity Markets (OFGEM) introduced a licence condition for gas and electricity suppliers governing sales and
marketing practices. This includes rules on the proper selection and training of sales staff who are in direct contact with domestic
customers, and on the auditing of sales activities. The condition was extended for a further two years in March 2000, and OFGEM is
currently consulting on strengthening it. OFGEM also works closely with individual companies on an ongoing basis to resolve problems
that lead to customer complaints. The new Gas and Electricity Consumer Council established under the Utilities Act 2000 has said it
will also be a vigorous advocate of the consumer interest in this area.
Detailed regulation of the privatised utilities is a matter for the sectoral regulator. However, the Government are always concerned
that consumers, particularly the vulnerable, should be protected against the distress and confusion that inappropriate selling
techniques can cause.
This is reflected in the Utilities Act 2000 which gave OFGEM and the Gas and Electricity Consumer Council a specific responsibility
to have regard to the interests of vulnerable individuals, including the disabled, the chronically sick, the elderly, those on low
incomes and those in rural areas.
Subjects
Consumers; Direct selling; Electricity; Protection; Natural gas; Older people; Regulation; Utilities
Date
22 November 2000
Reference
357 c198-9W; 139690;139691
House
House of Commons