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To ask Her Majesty’s Government, further to the Written Answer by Lord Freud on 10 April (WA 282), when jobcentres were first opened on Sundays.[HL6800]
To ask Her Majesty’s Government, further to the Written Answer by Lord Freud on 10 April (WA 282), when jobcentres were first opened on Sundays.[HL6800]
It is rare for jobcentres to open on a Sunday but they have occasionally opened over weekends, under local discretion, as far back as any serving official can recall.
To ask the Secretary of State for Work and Pensions what steps is he taking to consult users about future options for publishing Jobcentre Plus vacancy statistics.
[153258]
To ask the Secretary of State for Work and Pensions what steps is he taking to consult users about future options for publishing Jobcentre Plus vacancy statistics.
[153258]
The Department for Work and Pensions (DWP) requested user's views between 14 August 2012 and 14 November 2012 on the changes to the Jobcentre Plus vacancy series. This consultation has now closed. A note summarising user views and the next steps being undertaken can be found at:
http://statistics.dwp.gov.uk/asd/asd1/jsa/vacancies/user_views.pdf
All points raised in the consultation have been considered as part of phased planned improvements to the Universal Jobmatch Ml Tool. Details of the new Tool can be found at:
http://statistics.dwp.gov.uk/asd/asd1/jsa/vacancies/index.php?page=jsa_vacancy
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 22 April 2013, Official Report, columns 702-3W, on Jobcentre Plus, which of his ministerial colleagues visited each of the Jobcentre Plus centres listed in the last 12 months.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 22 April 2013, Official Report, columns 702-3W, on Jobcentre Plus, which of his ministerial colleagues visited each of the Jobcentre Plus centres listed in the last 12 months.
To ask Her Majesty’s Government, further to the remarks by Lord Freud at col. 944 of the Official Report on 25 March, how may Jobcentre Plus offices were open on Sunday 10 March; how many mothers were called in for interview on that day; how many failed to attend; and...
To ask Her Majesty’s Government, further to the remarks by Lord Freud at col. 944 of the Official Report on 25 March, how may Jobcentre Plus offices were open on Sunday 10 March; how many mothers were called in for interview on that day; how many failed to attend; and...
One jobcentre was open on Sunday 10 March 2013. Harrogate had 20 claimants booked in for interviews; of these 11 attended. We are unable to say which of these were mothers. No sanctions for failing to attend have been given. All staff working on that day were mothers.
To ask the Secretary of State for Work and Pensions which Jobcentre Plus centres (a) he and (b) ministerial colleagues have visited in the last 12 months.
[152444]
To ask the Secretary of State for Work and Pensions which Jobcentre Plus centres (a) he and (b) ministerial colleagues have visited in the last 12 months.
[152444]
The answer to your question is contained in the following table:
| Minister | Jobcentre
Plus
Centre |
| Secretary
of
State | Wellingborough
Benefit
Centre |
| Wellingborough
JCP | |
| Bootle
Benefit
Centre | |
| Upton
JCP | |
| Leicester
JCP | |
| Tottenham
JCP | |
| Basildon
JCP | |
| Basildon
Benefit
Centre | |
| Yate
JCP | |
| Hull
Benefit
Centre | |
| Easterhouse
JCP | |
| Dartford
JCP | |
| Ashton
under Lyne
JCP | |
| Oldham
JCP | |
| Stratford
Benefit
Centre | |
| London
Bridge
JCP | |
| Musselborough
JCP | |
| Wallsend
JCP | |
| Waltham
Forest
JCP | |
| Ministerial
colleagues | Hounslow
JCP |
| Dartford
JCP | |
| Haverhill
JCP | |
| Chatham
JCP | |
| Darlington
JCP | |
| Nottingham
JCP | |
| Wolverhampton
JCP | |
| Hammersmith
JCP | |
| City
Tower
JCP | |
| Grimsby
JCP | |
| Morriston
JCP | |
| Leicester
JCP | |
| Wood
Green
JCP | |
| London
Bridge
JCP | |
| Loughton
JCP | |
| Gloucester
Benefit
Centre | |
| Runcorn
JCP | |
| Bootle
Benefits
Centre | |
| Peel
Park Model
Office | |
| Stretford
JCP | |
| Eastgate
JCP | |
| Derby
Contact
Centre | |
| Folkestone
JCP | |
| Wigan
JCP | |
| Warrington
JCP |
To ask the Secretary of State for Work and Pensions what assessment he has made of the success of job centres in placing their clients in jobs with Saga Healthcare Ltd.
[151460]
To ask the Secretary of State for Work and Pensions what assessment he has made of the success of job centres in placing their clients in jobs with Saga Healthcare Ltd.
[151460]
Jobcentre Plus does not track the number of people recruited by specific employers. Saga Healthcare Ltd, works with Jobcentre Plus to support people who are furthest from the labour market to compete in the labour market and secure employment in the care sector.
To ask the Secretary of State for Work and Pensions what assessment he has made of the practice of job centres sending their clients for job interviews with care companies paying below the minimum wage.
[151461]
To ask the Secretary of State for Work and Pensions what assessment he has made of the practice of job centres sending their clients for job interviews with care companies paying below the minimum wage.
[151461]
All employers who use Universal Jobmatch are required to sign up to our terms and conditions. These include an agreement that vacancies will meet all legal requirements including national minimum wage. Checks are made to ensure there is compliance with this condition and Jobseekers would not be expected to apply to a vacancy that didn't meet national minimum wage. If a jobseeker complains that this is not the case, and is proved correct, we would remove the vacancy from our service. Employers who breach our terms and conditions can have the use of our services revoked.
To ask the Secretary of State for Work and Pensions how many Jobcentre Plus facilities there are in (a) Glasgow North West constituency, (b) Glasgow, (c) Scotland and (d) the UK.
[151581]
To ask the Secretary of State for Work and Pensions how many Jobcentre Plus facilities there are in (a) Glasgow North West constituency, (b) Glasgow, (c) Scotland and (d) the UK.
[151581]
The information is as follows:
(a) Glasgow North West constituency is served by two Jobcentres. There are (b) 14 serving Glasgow, (c) 94 serving Scotland and (d) 772 covering Great Britain.
To ask the Secretary of State for Work and Pensions how many (a) full-time and (b) part-time vacancies were advertised in Jobcentre Plus offices in Airdrie and Shotts constituency on the most recent date for which figures are available.
[150581]
To ask the Secretary of State for Work and Pensions how many (a) full-time and (b) part-time vacancies were advertised in Jobcentre Plus offices in Airdrie and Shotts constituency on the most recent date for which figures are available.
[150581]
The following figures have been sourced from the Universal Jobmatch system and relate to active full time and part time jobs as at 25 March 2013 in the towns of Airdrie and Shotts.
| Airdrie
active jobs as at 25 March
2013 | |
| Number | |
| Full-time | 51 |
| Part-time | 12 |
| Unknown | 4 |
| Shotts
active jobs as at 25 March
2013 | |
| Number | |
| Full-time | 8 |
| Part-time | 0 |
| Unknown | 0 |
To ask the Secretary of State for Work and Pensions if he will take steps to prevent Jobcentre Plus from accepting job advertisements which require the applicant to telephone a premium rate telephone number in order to apply; and if he will make a statement.
[150440]
To ask the Secretary of State for Work and Pensions if he will take steps to prevent Jobcentre Plus from accepting job advertisements which require the applicant to telephone a premium rate telephone number in order to apply; and if he will make a statement.
[150440]
Universal Jobmatch is DWP's online job posting and matching service for jobseekers and employers.
The use of 070 and 09 premium rate telephone numbers is prohibited within Universal Jobmatch and their use is blocked automatically by the service. The Universal Jobmatch terms and conditions must be accepted by employers before they can use the service. By accepting these, employers agree not to use premium rate and income generating numbers (070 and 09 prefixes) when posting their jobs to the service.
The '’Finding a Job’ area within Gov.UK contains a section called ‘Your rights and safety when looking for a job’. This includes advice to jobseekers that some job adverts have a number to call for more information, which may be a premium rate number. There is also a link to the Ofcom site which shows how to identify premium rate numbers and details the costs that can be incurred when dialling them.
To ask the Secretary of State for Work and Pensions how many job centres have public conveniences available for use by benefit claimants and jobseekers; and what his Department’s policy is on provision of such facilities.
[150556]
To ask the Secretary of State for Work and Pensions how many job centres have public conveniences available for use by benefit claimants and jobseekers; and what his Department’s policy is on provision of such facilities.
[150556]
In most Jobcentre Plus offices there are no public toilet facilities, and public access to the staff toilets is either not allowed or only available at the
discretion of a member of staff. Jobcentres are not required to provide public conveniences for claimants or jobseekers. Local office staff will consider requests based on individual need taking into account security and health and safety considerations.
To ask the Secretary of State for Work and Pensions if he will list the 50 jobcentres with the highest number of applications of sanctions over jobseeker's allowance in the last 18 months, by number of such applications.
[150550]
To ask the Secretary of State for Work and Pensions if he will list the 50 jobcentres with the highest number of applications of sanctions over jobseeker's allowance in the last 18 months, by number of such applications.
[150550]
The information requested is not currently available. The official statistics published on the tabulation tool contain JSA sanctions and disallowances up to and including 21 October 2012. After this date new regulations introduced a regime of fixed period sanctions, which replaced the existing sanction rules and moved claimants closer to the sanction regime planned for universal credit in 2013.
We aim to publish the JSA sanctions statistics on this new regime in May 2013, and on a quarterly basis thereafter. In the light of the recent interest in this area we will publish these statistics at Jobcentre Plus office level. At the same time we aim to publish a complete time series of JSA sanctions to 21 October 2012, at Jobcentre Plus office level.
To ask Her Majesty’s Government how many Jobcentre Plus offices currently operate targets and league tables relating to the extent to which their staff sanction jobseekers.[HL6583]
To ask Her Majesty’s Government how many Jobcentre Plus offices currently operate targets and league tables relating to the extent to which their staff sanction jobseekers.[HL6583]
None, Jobcentres have two nationally set targets for off flows from benefits and reducing losses in monetary fraud and error.
To ask Her Majesty’s Government, further to the remarks by Lord Freud on 25 March (Official Report, col. 944), how many Jobcentre Plus offices in England, Scotland and Wales have opened on a Sunday for the purpose of calling claimants in for interview during the latest year for which figures...
To ask Her Majesty’s Government, further to the remarks by Lord Freud on 25 March (Official Report, col. 944), how many Jobcentre Plus offices in England, Scotland and Wales have opened on a Sunday for the purpose of calling claimants in for interview during the latest year for which figures...
Three jobcentres have opened on a Sunday in the past year. Saltcoats Jobcentre on 24 February 2013 and 3 March 2013. Dunfermline Jobcentre on 20 January 2013 and Harrogate Jobcentre on 10 March 2013.
To ask Her Majesty’s Government whether Ministers have visited any Jobcentre Plus offices during Sunday openings since June 2010.[HL6536]
To ask Her Majesty’s Government whether Ministers have visited any Jobcentre Plus offices during Sunday openings since June 2010.[HL6536]
No.
To ask the Secretary of State for Work and Pensions how many internet access terminals have been placed in Jobcentre Plus offices to enable online submission of universal credit claims; and how much has been spent on providing such terminals in 2012-13 to date.
[149644]
To ask the Secretary of State for Work and Pensions how many internet access terminals have been placed in Jobcentre Plus offices to enable online submission of universal credit claims; and how much has been spent on providing such terminals in 2012-13 to date.
[149644]
We are installing internet access devices (IADs) in our Jobcentres to help support those who don't have home access to the internet. At present, 706 sites have had IADs installed. In total this will provide 2,167 new IADs for our customers. Jobcentre staff will be available to provide claimants with any assistance required in using these devices.
The total figure spent up to end of February 2013 is £711,407.92.
To ask the Secretary of State for Work and Pensions whether, in circumstances where a jobseeker misses a Jobcentre appointment owing to attending a job interview, it is a requirement that that person's jobseeker's allowance be reduced or withdrawn.
[147166]
To ask the Secretary of State for Work and Pensions whether, in circumstances where a jobseeker misses a Jobcentre appointment owing to attending a job interview, it is a requirement that that person's jobseeker's allowance be reduced or withdrawn.
[147166]
If a person can show that they had a good reason for missing a Jobcentre appointment, they should not have their JSA sanctioned. Attending a job interview which directly clashed with their jobcentre interview should be classed as being a good reason.
To ask the Secretary of State for Work and Pensions what estimate he has made of the number of internet access devices that will be installed in jobcentres in (a) Glasgow North West constituency, (b) Glasgow, (c) Scotland and (d) the UK.
[149039]
To ask the Secretary of State for Work and Pensions what estimate he has made of the number of internet access devices that will be installed in jobcentres in (a) Glasgow North West constituency, (b) Glasgow, (c) Scotland and (d) the UK.
[149039]
There are currently:
(a) 12
(b) 48
(c) 299
(d) 2,167
(2) what proportion of first payments of employment and support allowance by Worthing Benefit Centre were made within the target of 16 days in (a) July 2012, (b) August 2012, (c) September 2012, (d) October 2012, (e) November 2012, (f) December 2012, (g) January 2013 and (h) February 2013;
[146826]
Mr Gibb:
(2) what proportion of first payments of employment and support allowance by Worthing Benefit Centre were made within the target of 16 days in (a) July 2012, (b) August 2012, (c) September 2012, (d) October 2012, (e) November 2012, (f) December 2012, (g) January 2013 and (h) February 2013;
[146826]
Mr Gibb:
The following table gives performance data for employment support allowance at Worthing Benefit Centre for calls returned within three hours and new claims processed within 16 days.
| Employment
support allowance
2012-13 | ||
| Percentage
of calls returned within 3 hours (target
95%) | Percentage
of claims processed within 16 days (target
85%) | |
| July | 12.0 | 68.4 |
| August | 17.6 | 62.3 |
| September | 13.7 | 71.2 |
| October | 17.5 | 53.6 |
| November | 24.4 | 59.0 |
| December | 36.8 | 63.9 |
| January | 44.3 | 72.0 |
| February | 78.0 | 82.2 |
Worthing Benefit Centre is not currently meeting internal performance standards for employment support allowance (ESA) on both calls returned and new claims processed.
Due to the high volumes that have been experienced in this area of work at Worthing Benefit Centre performance has been impacted greatly. Support has been given by other areas of the department and is continuing, backlogs have now reduced and performance is recovering. Full recovery is expected over the next few months.
To ask the Secretary of State for Work and Pensions (1) what proportion of calls to Worthing Benefit Centre regarding employment and support allowance were returned within the target of three hours in (a) July 2012, (b) August 2012, (c) September 2012, (d) October 2012, (e) November 2012, (f) December...
To ask the Secretary of State for Work and Pensions (1) what proportion of calls to Worthing Benefit Centre regarding employment and support allowance were returned within the target of three hours in (a) July 2012, (b) August 2012, (c) September 2012, (d) October 2012, (e) November 2012, (f) December...
The following table gives performance data for employment support allowance at Worthing Benefit Centre for calls returned within three hours and new claims processed within 16 days.
| Employment
support allowance
2012-13 | ||
| Percentage
of calls returned within 3 hours (target
95%) | Percentage
of claims processed within 16 days (target
85%) | |
| July | 12.0 | 68.4 |
| August | 17.6 | 62.3 |
| September | 13.7 | 71.2 |
| October | 17.5 | 53.6 |
| November | 24.4 | 59.0 |
| December | 36.8 | 63.9 |
| January | 44.3 | 72.0 |
| February | 78.0 | 82.2 |
Worthing Benefit Centre is not currently meeting internal performance standards for employment support allowance (ESA) on both calls returned and new claims processed.
Due to the high volumes that have been experienced in this area of work at Worthing Benefit Centre performance has been impacted greatly. Support has been given by other areas of the department and is continuing, backlogs have now reduced and performance is recovering. Full recovery is expected over the next few months.