1-20 of 133 results for subject:Passengers
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To ask Her Majesty’s Government whether the European Commission has proposed an amendment to the 2004 European Union regulations which would exclude air passengers at Gibraltar Airport from the benefits of compensation arising from delayed flights; and whether they have made any representations about any such amendment. [HL6423]
To ask Her Majesty’s Government whether the European Commission has proposed an amendment to the 2004 European Union regulations which would exclude air passengers at Gibraltar Airport from the benefits of compensation arising from delayed flights; and whether they have made any representations about any such amendment. [HL6423]
The original Air Passenger Rights (APR) Regulation (261/2004) was adopted prior to the 2006 Cordoba Agreement, and as such contains a clause suspending Gibraltar's Airport. On 12 March, the European Commission published a proposal for a set of amendments to the APR regulation. At present the proposal does not contain an amendment which would remove the Gibraltar suspension clause from the original regulation. If adopted in its current form, the Commission's proposal would continue the suspension of Gibraltar's Airport from the APR regulation.
Passengers flying to Gibraltar would continue to have recourse to compensation in the event of delayed flights as per current practice. However the suspension of Gibraltar's Airport from this regulation would set a damaging precedent and the UK is disappointed that the Commission has overlooked the post-Cordoba arrangement of removing the suspension language to allow for Gibraltar’s inclusion in the amended measure. We are considering what action we might take to address this issue.
To date the Commission has not made any official representation to the UK on this issue.
To ask Her Majesty’s Government, further to the Written Answer by Earl Attlee on 11 March (WA 1), in the light of the prevalence of electronic check-in, what steps they take to ensure that boarding passes are genuine and accurately prove a passenger's intention to fly; and whether they consider...
To ask Her Majesty’s Government, further to the Written Answer by Earl Attlee on 11 March (WA 1), in the light of the prevalence of electronic check-in, what steps they take to ensure that boarding passes are genuine and accurately prove a passenger's intention to fly; and whether they consider...
The Department for Transport continuously monitors any changes to the threat faced by airports and acts to work with the industry to improve security, as appropriate. The department feels that the current security measures in place are sufficient and has no plans to increase regulation in this area.
Border security is vital for the UK. While it is right that the Government are in the lead on this, carriers and the transport sector as a whole have an important role to play. We are therefore strengthening our partnership with this sector on a broad range of border security...
Border security is vital for the UK. While it is right that the Government are in the lead on this, carriers and the transport sector as a whole have an important role to play. We are therefore strengthening our partnership with this sector on a broad range of border security...
My honourable friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement.
Border security is vital for the UK. While it is right that the Government are in the lead on this, carriers and the transport sector as a whole have an important role...
My honourable friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement.
Border security is vital for the UK. While it is right that the Government are in the lead on this, carriers and the transport sector as a whole have an important role...
To ask Her Majesty’s Government whether passport or identity checks are made at Heathrow and Gatwick airports when passengers with tickets and boarding passes go through security; and, if not, why not. [HL5928]
To ask Her Majesty’s Government whether passport or identity checks are made at Heathrow and Gatwick airports when passengers with tickets and boarding passes go through security; and, if not, why not. [HL5928]
The Department for Transport sets the screening requirements and the standards that must be applied to ensure that those entering airside areas of airports are not carrying or concealing a prohibited article.
There is no current government requirement for passport or identity checks to be made when passengers go through airport security. To enter the airside of an airport, passengers must prove their intention to fly on a service from the UK. There is a variety of methods to achieve this and boarding cards are among those acceptable. Indeed airport operators have the legal right to refuse a passenger entry if, in their opinion, the presented documentation is invalid or inappropriate.
A passenger’s identity does not determine or have an impact on the screening process that they undergo at security. Rather, the focus is on the screening of all passengers and everything they carry into the critical part of the airport to ensure that no prohibited articles are introduced, regardless of who they are. However, airlines will check passenger identity at other stages in the airport process, for example, at check-in.
To ask the Secretary of State for the Home Department what records are kept by HM Revenue and Customs following covert searches of baggage of passengers at UK airports.
[146555]
To ask the Secretary of State for the Home Department what records are kept by HM Revenue and Customs following covert searches of baggage of passengers at UK airports.
[146555]
Officers who examine baggage in the absence of passengers are instructed to keep a record in their official notebook of every bag they search or every bag they witness being searched and the outcome (even when nothing is found). Similarly, senior officers who authorise these searches are instructed to keep a record of authorities issued.
To ask the Secretary of State for the Home Department whether her Department has given guidance to HM Revenue and Customs staff on the conduct of a covert bag search when written authority from a senior officer has not been secured.
[146556]
To ask the Secretary of State for the Home Department whether her Department has given guidance to HM Revenue and Customs staff on the conduct of a covert bag search when written authority from a senior officer has not been secured.
[146556]
Border Force has agreed operational instructions with HM Revenue and Customs for when a bag is examined in the absence of the owner.
In urgent cases, when it is not operationally possible to get written authority from a senior officer, a customs
official in Border Force or a customs officer in HM Revenue and Customs may search a bag on his or her own authority. This would be where, in the officer's professional opinion, there is an imminent risk of an offence being committed or where any delay could result in suspects escaping or evidence of an offence failing to be secured. In these cases the officer will record the circumstances and report the facts to a senior officer at the first opportunity.
A public code of practice has been issued by HM Revenue Customs and is available on their website: HM Revenue and Customs: Customs checks on your baggage.
To ask the Secretary of State for the Home Department what discussions have taken place between Ministers and (a) the UK Chamber of Shipping and (b) cruise industry representatives on the introduction of face-to-face immigration checks for day visitors to UK ports.
[144624]
To ask the Secretary of State for the Home Department what discussions have taken place between Ministers and (a) the UK Chamber of Shipping and (b) cruise industry representatives on the introduction of face-to-face immigration checks for day visitors to UK ports.
[144624]
Home Office Ministers and officials have meetings with a wide variety of international partners, as well as organisations and individuals in the public and private sectors, as part of the process of policy development and delivery. Details of these meetings are published on the Cabinet Office website on a quarterly basis.
To ask the Secretary of State for Transport what consideration he has given to requiring train operating companies to compensate passengers for delays of 15 minutes or more.
[145337]
To ask the Secretary of State for Transport what consideration he has given to requiring train operating companies to compensate passengers for delays of 15 minutes or more.
[145337]
Under the Delay/Repay compensation system, all passengers are entitled to receive compensation for delays of more than 30 minutes whatever the cause. Train Operating Companies are also required to consider compensating season ticket holders over and above this in the event of sustained poor peak performance.
There are no plans to reduce the 30 minute threshold of delay to 15 minutes.
To ask the Secretary of State for the Home Department how many passengers entering the UK on ferries have been (a) found in possession of a Class A drug and (b) fined in each year since 2006.
[140210]
To ask the Secretary of State for the Home Department how many passengers entering the UK on ferries have been (a) found in possession of a Class A drug and (b) fined in each year since 2006.
[140210]
The Home Office does not hold data on the number of ferry passengers entering the UK each year who are found in possession of a class A drug; only the number of seizures that occur and the quantity seized are recorded. National quarterly drug seizures are reported on the UK Border Agency website, please see following link:
http://www.ukba.homeoffice.gov.uk/sitecontent/documents/aboutus/drug-seizures/
Passengers in possession of Class A drugs are normally arrested. It is then a matter for the courts to decide the appropriate penalty upon conviction. We do not hold data on penalties issued by the courts to individuals.
To ask the Secretary of State for the Home Department whether her Department has taken steps to require the cruise industry to assist the UK Border Agency to fast-track low-risk passengers through immigration checks on day visits to UK ports.
[144622]
To ask the Secretary of State for the Home Department whether her Department has taken steps to require the cruise industry to assist the UK Border Agency to fast-track low-risk passengers through immigration checks on day visits to UK ports.
[144622]
Border Force applies full checks on linear cruise ships where the voyage originates outside the common travel area. Border Force requires cruise ship operators to provide them with service and passenger information prior to the ship arriving in the UK. Border Force officers use this information to complete security checks and where appropriate clear passengers in advance of arrival.
Border Force officers also travel to the ship's final foreign port of embarkation to clear passengers at the port or board the ship and clear the passengers en route to the UK. If outstanding security checks remain, officers will clear passengers at the ship's first UK port of arrival.
To ask the Secretary of State for Transport if he will take steps to ensure that passenger refunds will (a) form part of the Government's ticketing review and (b) be reformed to deliver a system which is more readily understood by passengers.
[144248]
To ask the Secretary of State for Transport if he will take steps to ensure that passenger refunds will (a) form part of the Government's ticketing review and (b) be reformed to deliver a system which is more readily understood by passengers.
[144248]
The Department is looking into a number of issues as part of its review of Fares and Ticketing. The terms of reference for the review were set out in the consultation paper published in March 2012, in which we made clear our view that buying a rail ticket should be a straightforward transaction, and that passengers should be able to choose confidently from a range of fares.
To ask Her Majesty’s Government what legislative powers the UK Border Agency has to check Eurostar passengers’ tickets.[HL5388]
To ask Her Majesty’s Government what legislative powers the UK Border Agency has to check Eurostar passengers’ tickets.[HL5388]
Border force officers have the power to examine passengers seeking entry to the UK under paragraph 2(1) of Schedule 2 to the Immigration Act 1971. This power was extended to passengers arriving by rail by Article 7 and Schedule 4 to the Channel Tunnel (International Arrangements) Order 1993.
I have today laid before Parliament a statutory instrument applying exemptions to EU regulation 181/2011 on the rights of passengers in bus and coach travel. The exemptions are as follows:
with the exception of certain mandatory provisions in the EU regulation, member states may on a transparent and non-discriminatory basis, exempt...
I have today laid before Parliament a statutory instrument applying exemptions to EU regulation 181/2011 on the rights of passengers in bus and coach travel. The exemptions are as follows:
with the exception of certain mandatory provisions in the EU regulation, member states may on a transparent and non-discriminatory basis, exempt...
My honourable friend the Parliamentary Under-Secretary of State for Transport (Norman Baker) has made the following Ministerial Statement.
I have today laid before Parliament a statutory instrument applying exemptions to EU Regulation 181/2011 on the rights of passengers in bus and coach travel. The exemptions are as follows:
with the exception...
My honourable friend the Parliamentary Under-Secretary of State for Transport (Norman Baker) has made the following Ministerial Statement.
I have today laid before Parliament a statutory instrument applying exemptions to EU Regulation 181/2011 on the rights of passengers in bus and coach travel. The exemptions are as follows:
with the exception...
To ask the Secretary of State for Transport with reference to the consultation by the Office of Rail Regulation on Network Rail's payments for delays to train operators, if he will ensure that any reforms to that system will result in passengers' refunds being on an equal footing with those...
To ask the Secretary of State for Transport with reference to the consultation by the Office of Rail Regulation on Network Rail's payments for delays to train operators, if he will ensure that any reforms to that system will result in passengers' refunds being on an equal footing with those...
Compensation paid to train operators for delays for which Network Rail is responsible is a matter for Network Rail. The compensation regime is a contractual element within the Track Access Agreement between Network Rail and each operator, and is overseen by the Office for Rail Regulation, which is currently consulting on whether any changes to that regime would be appropriate for the period 2014-19.
Compensation is currently set on a formula basis designed, on average, to compensate the train operator for the future loss of revenue arising from disruption, including any longer-term loss of revenue from a sustained period of poor performance. It is not related to and does not include provision for any additional costs incurred by train operators, such as compensation costs to passengers.
Compensation paid by train operators to passengers for delays is based on an entirely different system, in line with the terms of the operator's Passenger's Charter, and may vary for example with the type of ticket purchased. A number of existing franchises operate, as will all future ones, the Delay/Repay compensation system, under which compensation for delay is paid regardless of whether the delay was attributed to Network Rail or a train operator.
My right honourable friend the Secretary of State for Transport (Patrick McLoughlin) has made the following Ministerial Statement.
I would today like to give an update on the situation in relation to franchised train operator London Midland (LM).
Passengers who use LM trains may be aware that the operator has been...
My right honourable friend the Secretary of State for Transport (Patrick McLoughlin) has made the following Ministerial Statement.
I would today like to give an update on the situation in relation to franchised train operator London Midland (LM).
Passengers who use LM trains may be aware that the operator has been...