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Smart meters can transform domestic energy consumption and help to save the planet, but only if consumers are given secure control and ownership of their own data. The display options that the Secretary of State refers to will still allow smart meters to be a back door into our homes for hackers, so will she overcome her ridiculous complacency and announce measures to give consumers the digital rights that they deserve before it is too late?

Asked by
Chi Onwurah (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - 1st Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c697
House
House of Commons

The hon. Lady should know that privacy is absolutely protected and at the heart of the smart meter programme. She should be careful not to put fear into the hearts of people where none should exist. The data are protected, and they belong not to the Government—which some people might, not unreasonably, fear—but to the energy companies. We will always reassure consumers that privacy is at the core of delivering safe meters.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c697
House
House of Commons

The Competition and Markets Authority has recommended a temporary safeguard for vulnerable users who have pre-payment meters, which could result in savings of up to £300 million a year for those consumers. Will the Secretary of State commit to implementing that measure as soon as possible to protect those vulnerable users?

Asked by
Andrew Bridgen (Conservative)
Answering body
Department of Energy and Climate Change
Oral questions - Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c697
House
House of Commons

My hon. Friend is absolutely right. The preliminary report from the Competition and Markets Authority addresses head-on the difficulties and higher costs often faced by people on pre-payment meters, and yes, we will be implementing its recommendations. We look forward to seeing its final recommendations over the next few months.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c697
House
House of Commons

According to the Government’s own calculations, they reckon that with smart meters installed, we as a nation could save some £17 billion on our collective energy bills over the next 15 years. Does the Secretary of State recognise that if consumers had access to their detailed data usage, it would put them in a good position to share those data with third parties, should they want to, and that that could improve competition, which the Government would obviously be glad to see?

Asked by
Jim Shannon (Democratic Unionist Party)
Answering body
Department of Energy and Climate Change
Oral questions - Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c698
House
House of Commons

Yes, the Government are glad that the Competition and Markets Authority has said that it will make available in a controlled way the details of people who have not switched. We will have to ensure that that is done in a way that does not result in consumers feeling overwhelmed by suggestions. The Competition and Markets Authority has yet to come up with its final solution on this point, but I am confident that it will do so in a measured way and that this will help to ensure that people who have not switched will have access to switching and to the opportunities that it provides.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c698
House
House of Commons

What steps her Department is taking to ensure that consumers' data on smart meters is accessible to and controllable by those consumers; and how she plans to monitor the effectiveness of those steps.

Asked by
Chi Onwurah (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - Lead
Status
Answered
Date
12 May 2016
Reference
904988; 609 cc697-8
House
House of Commons

I welcome the hon. Member’s support for smart meters, and I am sure she will agree that their roll-out is a vital step towards putting consumers firmly in control of their energy use. Consumers will need to have ready access to the data from their smart meters if we are to achieve that goal. That is why all households will be offered an in-home display that will allow them to see the energy they are using in near real time, as well as its cost. We are also allowing suppliers to trial innovative technologies alongside that.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c697
House
House of Commons

The Government agree with the Competition and Markets Authority that consumers on pre-pay meters are getting a poor deal. Supporting such consumers was at the heart of our decision to support the CMA investigation in the first place. The hon. Lady may have seen the estimate by Citizens Advice that 23% of households in her constituency have pre-payment meters, which is above the national average of 16%. That is why it is so important that we take on board the recommendations of the CMA following the publication of its final report.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c703
House
House of Commons

In Wales, a staggering one fifth of households are on pre-payment meters, paying up to £330 a year more for gas and electricity than those on the cheapest tariff. It is particularly important for Wales, and for those 7,200 households in my constituency, that we know which recommendations the Government will be working on with the CMA and Ofgem and when constituents will start to see the benefit. Can the Minister be specific?

Asked by
Jessica Morden (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - 1st Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c703
House
House of Commons

We do not yet have the specific recommendations, but the hon. Lady will, like me, be aware that what we have had proposed so far in the draft recommendations is a safeguard tariff for those people on pre-payment meters. It is not clear yet whether that will be temporary or long term, but we will look carefully at the recommendations of the CMA to get the best outcome for the most vulnerable customers, which, I know, is something that she desires as well.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c703
House
House of Commons

May I just push the Secretary of State once more on that, as the 4 million households who are still languishing on rip-off pre-payment meters would really like more detail from her? Given that the Government’s energy efficiency policies and fuel poverty strategy are in tatters, people would like more details on the timetable and when this will happen.

Asked by
Clive Lewis (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c703
House
House of Commons

It is typical of the Opposition party that it is unable to understand the concept of the CMA, which is preparing this report. It is up to the CMA to come forward with the final recommendations, and it is its recommendations that we will be following. I must take issue too with the hon. Gentleman’s reference to “tatters”. This Government are absolutely committed to helping the most vulnerable. We are proud of the work that we are doing to reform our various schemes so that we can support the most vulnerable, and that is something that we will continue to do to ensure that we always support the people most in need.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c703
House
House of Commons

May I press the Secretary of State a little further? My constituency of Heywood and Middleton is, sadly, in the top 50 for numbers of households with pre-payment meters, and

my constituents are being ripped off. What can the Secretary of State tell me that I can tell my constituents about how long they will continue to be ripped off by pre-payment meters?

Asked by
Liz McInnes (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c703
House
House of Commons

I am sure that the hon. Lady has looked at the CMA’s report. It has a proposal for a safeguard tariff, and we welcome that. It is one of the key reasons why we were keen to propose this review by the CMA. We are expecting it to come forward with the final report soon. When it does so, we will act on the recommendations and hope that it will deliver what we and she hope it will, which is support for people on pre-payment meters, who are often the most vulnerable.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c704
House
House of Commons

I can assure my hon. Friend that we are working closely with all energy suppliers on those aspects of the roll-out to ensure that the consumer benefits are fully realised. Good progress has been made so far, with over 3 million meters installed, and there is evidence that those consumers are already saving energy. Recent research by British Gas shows that consumers with smart meters have reduced their energy consumption by around 3%, on average, for both gas and electricity.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c712
House
House of Commons

Forgive me for making no comment about the appointment. I certainly share the hon. Lady’s view that prepayment meters need reform, that we need the safeguard tariff that the CMA has proposed and that it is unacceptable for the most vulnerable customers—usually those on the lowest incomes—to be stuck on higher tariffs. We will support the CMA to ensure that it delivers on that.

Answered by
Amber Rudd (Conservative)
Answering body
Department of Energy and Climate Change
Type
Oral answers to questions
Date
12 May 2016
Reference
609 c712
House
House of Commons

What progress has my right hon. Friend’s Department made in working with the big energy suppliers such as EDF Energy, partly located in my constituency, with regard to the roll-out of smart meters for the benefit of consumers?

Asked by
Henry Smith (Conservative)
Answering body
Department of Energy and Climate Change
Topical questions - 1st Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c712
House
House of Commons

Citizens Advice estimates that 7,300 households in Wakefield are paying more than £400 a year more for their gas and electricity than they should be paying because they are stuck on prepayment meters. Last month, the Competition and Markets Authority recommended a price cap to protect my constituents from this indefensible overcharging. This week, we hear that the chief executive of the CMA

is to be the Department’s new permanent secretary. Does that mean we can look forward to him implementing his own recommendations in the very near future?

Asked by
Mary Creagh (Labour)
Answering body
Department of Energy and Climate Change
Topical questions - 1st Supplementary
Status
Answered
Date
12 May 2016
Reference
609 c712
House
House of Commons

What her Department's policy is on the implementation of the Competition and Markets Authority proposals for consumers on pre-pay meters.

Asked by
Jessica Morden (Labour)
Answering body
Department of Energy and Climate Change
Oral questions - Lead
Status
Answered
Date
12 May 2016
Reference
904994; 609 cc703-4
House
House of Commons