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To ask Her Majesty’s Government what steps they have taken to clarify with the Internet Corporation for Assigned Names and Numbers (ICANN) the extent to which ICANN has a duty of care to children, and in particular the degree to which it has a duty to minimise the possibility of (1)...
To ask Her Majesty’s Government what steps they have taken to clarify with the Internet Corporation for Assigned Names and Numbers (ICANN) the extent to which ICANN has a duty of care to children, and in particular the degree to which it has a duty to minimise the possibility of (1)...
It has not proved possible to respond to this question in the time available before Prorogation. Ministers will correspond directly with the Member.
To ask Mr Chancellor of the Exchequer, what plans he has to close the loophole of third-party payment systems severing ties between a consumer and a credit card supplier for the purposes of section 75 Consumer Credit Act protection.
To ask Mr Chancellor of the Exchequer, what plans he has to close the loophole of third-party payment systems severing ties between a consumer and a credit card supplier for the purposes of section 75 Consumer Credit Act protection.
Section 75 of the Consumer Credit Act 1974 sets out the potential liability of creditors for breaches by suppliers in debtor-creditor-supplier agreements, so that credit card companies must take responsibility if a supplier cannot satisfy a consumer’s purchase. To fall within section 75, there has to be an agreement to finance a transaction between a debtor and a third party supplier and there must be existing arrangements between the creditor and the supplier.
If a credit card is used to pay through a third party intermediary service, the conditions in section 75 may not be met. This is the case where the supplier has an arrangement with the intermediary but has no arrangement or contact with the creditor. This aims to strike the right balance between consumer protections and proportionate burdens on business.
My Lords, we recognise the good intentions behind the original amendment of the noble Lord, Lord Moynihan, and have accepted it, but we need to make some technical amendments. That is the purpose of Amendment 246A. The Government’s amendment clarifies that the reference number provided should refer to the unique...
My Lords, we recognise the good intentions behind the original amendment of the noble Lord, Lord Moynihan, and have accepted it, but we need to make some technical amendments. That is the purpose of Amendment 246A. The Government’s amendment clarifies that the reference number provided should refer to the unique...
I beg to move, That this House disagrees with Lords amendment 1.
I beg to move, That this House disagrees with Lords amendment 1.
To ask the Secretary of State for the Home Department, if she will work with (a) HM Inspectorate of Constabulary, (b) the College of Policing, (c) the National Police Chiefs Council and (d) the Association of Police and Crime Commissioners to draw up a national action plan to ensure the...
To ask the Secretary of State for the Home Department, if she will work with (a) HM Inspectorate of Constabulary, (b) the College of Policing, (c) the National Police Chiefs Council and (d) the Association of Police and Crime Commissioners to draw up a national action plan to ensure the...
Decisions about how policing resources are best deployed are for Chief Constables and democratically accountable Police and Crime Commissioners. They are responsible for ensuring the needs of the local community are met. I welcome the work of the Police Reform and Transformation Board, at a national level, in seeking to establish a local policing sub group which will bring together a variety of stakeholders to help to deliver the Policing Vision 2025.
To ask Her Majesty’s Government what assessment they have made of the effectiveness of legislation in protecting consumers from fraudulent activity by builders.
To ask Her Majesty’s Government what assessment they have made of the effectiveness of legislation in protecting consumers from fraudulent activity by builders.
The Consumer Protection from Unfair Trading Regulations 2008 (CPRs) prohibit traders, including builders, from engaging in unfair commercial practices against consumers. The regulations apply across all business sectors and set out a framework for how businesses must deal with consumers. Enforcement of the CPRs is by local authority trading standards services.
The Government amended the CPRs in 2014 to give consumers a new private right, making it simpler to bring their own civil actions for certain breaches. The Government also enhanced consumer protection through the Consumer Rights Act 2015, which clarifies consumer rights and remedies when contracting with traders for the provision of services. Traders are required to carry out a service with reasonable care and skill, within a reasonable time and at a reasonable cost where the price has not been agreed upfront. Where a service is not carried out in compliance with these requirements, the consumer is entitled to ask for a repeat performance of the service, or if appropriate, get a price reduction up to the full amount paid.
To ask Her Majesty’s Government what is their response to the joint report from the International Rescue Committee and 11 other organisations, Out of Sight, Exploited and Alone, concerning unaccompanied and separated children (UASC) in the Balkans, and its principal concerns of (1) insufficient and unreliable data or information management...
To ask Her Majesty’s Government what is their response to the joint report from the International Rescue Committee and 11 other organisations, Out of Sight, Exploited and Alone, concerning unaccompanied and separated children (UASC) in the Balkans, and its principal concerns of (1) insufficient and unreliable data or information management...
The primary responsibility for unaccompanied children in Europe lies with the State in which they are present. We are committed to making sure that the Dublin III process works effectively to ensure that vulnerable asylum-seeking children receive the protection and support they need and are reunited as soon as possible with any close family members in the UK.
We regularly engage with the Governments in the Western Balkans region on migration and provide additional support to EU Member States hosting large numbers of unaccompanied children to promote their welfare. The UK has established a £10 million Refugee Children’s Fund to support the needs of vulnerable children arriving in Europe and prioritises the needs of unaccompanied and separated children travelling through Greece and the Balkans. Support includes specialised shelters which offer 24 hour care, including psychosocial support, educational activities and legal assistance.
Since October 2015, we have provided more than £17.2 million in humanitarian assistance for refugees and migrants in the Balkans. This has provided life-saving assistance (shelter, water and sanitation, hot and cold food, medical care and protection) for the most vulnerable migrants and refugees; as well as enhanced data for better migration management and support for durable solutions.
The UK has allocated £8 million to a new Women and Girls Protection Fund which will protect girl and women refugees in Greece and the Balkans by providing shelters as a safe alternative to camp environments and strengthening national counter-trafficking mechanisms.
As required by the Welfare Reform and Work Act 2016, section 3(1) and (11) , my Department published the first annual report on Tuesday 4 April, setting out how the current Troubled Families Programme (2015 – 2020) has been supporting the most disadvantaged families. We will lay this report on...
As required by the Welfare Reform and Work Act 2016, section 3(1) and (11) , my Department published the first annual report on Tuesday 4 April, setting out how the current Troubled Families Programme (2015 – 2020) has been supporting the most disadvantaged families. We will lay this report on...
To ask Her Majesty’s Government, in the light of the request in the letter of 22 March from Citizens Advice, MoneySavingExpert.com and Which to the Prime Minister, whether they will establish a high-level working group to focus on securing the best possible deal for UK consumers as the UK exits...
To ask Her Majesty’s Government, in the light of the request in the letter of 22 March from Citizens Advice, MoneySavingExpert.com and Which to the Prime Minister, whether they will establish a high-level working group to focus on securing the best possible deal for UK consumers as the UK exits...
We plan to follow up the roundtable hosted at the Department for Business, Energy and Industrial Strategy on 19 December 2016 that involved representatives from a range of consumer bodies, charities and academics. This will provide an opportunity to discuss the best way to maintain close contact with consumer groups in the future.
As required by the Welfare Reform and Work Act 2016, section 3(1) and (11) , my Department will publish the first annual report today setting out how the current Troubled Families Programme (2015 – 2020) has been supporting the most disadvantaged families. We will lay this report after recess on...
As required by the Welfare Reform and Work Act 2016, section 3(1) and (11) , my Department will publish the first annual report today setting out how the current Troubled Families Programme (2015 – 2020) has been supporting the most disadvantaged families. We will lay this report after recess on...
My Lords, the Government want all children to have access to age-appropriate relationships education, relationships and sex education—RSE—and personal, social, health and economic education that relate to the modern world. We believe this is vital to ensuring that pupils are taught the knowledge and skills they need to stay safe...
My Lords, the Government want all children to have access to age-appropriate relationships education, relationships and sex education—RSE—and personal, social, health and economic education that relate to the modern world. We believe this is vital to ensuring that pupils are taught the knowledge and skills they need to stay safe...
To ask the Secretary of State for Education, what recent assessment she has made of the adequacy of provision in primary schools of teaching for children on how to stay safe online.
To ask the Secretary of State for Education, what recent assessment she has made of the adequacy of provision in primary schools of teaching for children on how to stay safe online.
The new computing curriculum, introduced from September 2014, introduces pupils to aspects of cyber security from an early age. The curriculum introduces e-safety from Key Stage 1, reflecting the fact that children are increasingly accessing the internet from a young age. All maintained primary schools must follow this curriculum, and academies and free schools can use it as a benchmark.
The ‘Keeping children safe in education’ statutory guidance for schools sets out that governing bodies and proprietors should ensure children are taught about safeguarding, including online. In addition, schools are encouraged to make provision for personal social, health and economic education (PSHE) as part of their wider curriculum. High quality PSHE teaching has a vital role in preparing children for adulthood, including safe and respectful use of online technology.
To ask Her Majesty’s Government when they plan to publish the green paper on consumers and markets, as announced in the Budget.
To ask Her Majesty’s Government when they plan to publish the green paper on consumers and markets, as announced in the Budget.
The Autumn Statement stated that the green paper will be published in the spring and we are working to that timescale.
My Lords, I thank all noble Lords who have contributed to the debate. I will start by saying that the noble Baroness, Lady Howe, has been a consistently strong voice in this House in favour of protecting children online and we pay tribute to that. As noble Lords know, we...
My Lords, I thank all noble Lords who have contributed to the debate. I will start by saying that the noble Baroness, Lady Howe, has been a consistently strong voice in this House in favour of protecting children online and we pay tribute to that. As noble Lords know, we...
My Lords, as the noble Baroness said, this has been debated. However, I will respond briefly. First, on 27 February the Government announced work on an internet safety strategy which aims to make the UK the safest place in the world for children and young people to go online. With...
My Lords, as the noble Baroness said, this has been debated. However, I will respond briefly. First, on 27 February the Government announced work on an internet safety strategy which aims to make the UK the safest place in the world for children and young people to go online. With...
My Lords, I am grateful to the noble Baroness for allowing us to debate this important issue. Whistleblowers play a valuable role in society by bringing wrongdoing to light that could otherwise go unchallenged. Individuals should be able to report malpractice in the workplace without fear of reprisal; and employers...
My Lords, I am grateful to the noble Baroness for allowing us to debate this important issue. Whistleblowers play a valuable role in society by bringing wrongdoing to light that could otherwise go unchallenged. Individuals should be able to report malpractice in the workplace without fear of reprisal; and employers...
To ask Her Majesty’s Government, further to the Written Answer by Lord Price on 6 March (HL5447), what assessment they have made of concerns for child security and privacy presented by the marketing of My Friend Cayla dolls in the UK.
To ask Her Majesty’s Government, further to the Written Answer by Lord Price on 6 March (HL5447), what assessment they have made of concerns for child security and privacy presented by the marketing of My Friend Cayla dolls in the UK.
The Government is aware of reports that some internet-connected children’s toys potentially pose a risk in terms of cybersecurity. As with all internet connected devices, the quality of these products varies.
The cyber security of the UK is a top priority for the Government. Manufacturers of internet-connected devices should ensure those devices have appropriate security measures built in and seek to ensure emerging technologies are secure by default.
Where internet-connected products are collecting personal data, organisations that process that personal data in the UK must comply Data Protection Act’s (DPA) eight data protection principles.
These include requiring personal data to be processed fairly and lawfully; to be accurate and up-to-date; not to be kept for longer than is necessary; and to be processed in accordance with the rights of the data subjects under the DPA. Failure to comply with the Act is an offence. Further information about these obligations can be found on the ICO’s website at:
https://ico.org.uk/for-organisations/guide-to-data-protection/
To ask Her Majesty’s Government what work they are undertaking to ensure that UK consumers retain the consumer protections they are afforded as EU citizens, when the UK exits the EU.
To ask Her Majesty’s Government what work they are undertaking to ensure that UK consumers retain the consumer protections they are afforded as EU citizens, when the UK exits the EU.
Through the Great Repeal Bill the Government's general approach is that the same rules and laws will apply on the day after exit as they did before, until Parliament decides otherwise after proper parliamentary scrutiny.