1-20 of 48 results for subject:Complaints
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I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries Act 2005. This Inquiry will investigate the mistreatment of detainees at Brook House immigration removal centre broadcast in the BBC Panorama...
I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries Act 2005. This Inquiry will investigate the mistreatment of detainees at Brook House immigration removal centre broadcast in the BBC Panorama...
My rt hon Friend the Secretary of State for the Home Department (Priti Patel) has today made the following Written Ministerial Statement:
I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries...
My rt hon Friend the Secretary of State for the Home Department (Priti Patel) has today made the following Written Ministerial Statement:
I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries...
I wanted to allow others to go first, but thank you, Madam Deputy Speaker.
I was elected in the middle of a miners’ strike, in 1984, to the seat held at one time by Keir Hardie, the first leader of the Labour party. When he was the MP, it was called...
I wanted to allow others to go first, but thank you, Madam Deputy Speaker.
I was elected in the middle of a miners’ strike, in 1984, to the seat held at one time by Keir Hardie, the first leader of the Labour party. When he was the MP, it was called...
To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.
To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.
Under the National Health Service complaints procedure, complaints can be made either to the provider or the commissioner of the service in question. It is for the NHS body receiving the complaint to ensure the complaint is handled effectively at a local level. Where a complaint relates to primary care services, NHS England and NHS Improvement (as the service commissioner) may have a role to support complaints handling.
If a complainant is not satisfied with the outcome or handling of a complaint at local level, they can refer their complaint to the Parliamentary and Health Service Ombudsman.
Where a complaint concerns multiple bodies, NHS organisations, local authorities, primary care providers or independent sector providers have a duty to cooperate, as ‘responsible bodies’, to ensure there is agreement on how the complaint should be taken forward.
To ask Her Majesty's Government what discussions they have held with the Advertising Standards Authority (ASA) over its role in enforcing any judgment it makes; what consideration they have given to moving the ASA onto a statutory basis; and what research they have undertaken on the impact of the ASA...
To ask Her Majesty's Government what discussions they have held with the Advertising Standards Authority (ASA) over its role in enforcing any judgment it makes; what consideration they have given to moving the ASA onto a statutory basis; and what research they have undertaken on the impact of the ASA...
Advertising in the UK is regulated by the Advertising Standards Authority (ASA), which enforces the Advertising Codes through a system of self-regulation and co-regulation with Ofcom. This regulatory system is independent of government and is ultimately responsible for setting the standards in advertising.
The Advertising Codes incorporate all relevant legislation and set standards for accuracy and honesty to which advertisers must adhere, including specific conditions on advertising to children, causing offence and social responsibility. The Codes are regularly reviewed and updated by the industry to ensure they remain effective, and proposed changes to the Codes are routinely subject to public consultation.
UK broadcasters are required by a condition of their broadcast licences to enforce ASA rulings, and any who refuse to comply with these rulings risk being referred to Ofcom, which can impose fines and even withdraw broadcast licences. In non-broadcast media, the ASA has a range of sanctions it can take in cases of non-compliance, and as a last resort can refer advertisers to Trading Standards, where there has been a breach of consumer law.
That said, we recognise that online advertising presents a number of unique challenges, which is why we announced a review earlier this year, which will consider this system in the round.
With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).
The JCIO supports the Lord Chief Justice and the Lord Chancellor in our joint statutory responsibility for judicial discipline.
The judiciary comprises approximately 23,000 individuals serving across...
With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).
The JCIO supports the Lord Chief Justice and the Lord Chancellor in our joint statutory responsibility for judicial discipline.
The judiciary comprises approximately 23,000 individuals serving across...
My right honourable friend the Lord Chancellor and Secretary of State for Justice (Robert Buckland) has made the following Written Statement.
"With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).
The JCIO supports the Lord Chief Justice...
My right honourable friend the Lord Chancellor and Secretary of State for Justice (Robert Buckland) has made the following Written Statement.
"With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).
The JCIO supports the Lord Chief Justice...
To ask the Secretary of State for the Home Department, how many complaints her Department has received on immigration fraud in each year since 2009.
To ask the Secretary of State for the Home Department, how many complaints her Department has received on immigration fraud in each year since 2009.
Information on the number of reports of immigration abuse received by the Home Office is published in our transparency data at: www.gov.uk/government/collection/migration-transparency-data.
To ask the Secretary of State for the Home Department, how many complaints on immigration fraud UK Visas and Immigration has investigated since 2009.
To ask the Secretary of State for the Home Department, how many complaints on immigration fraud UK Visas and Immigration has investigated since 2009.
All allegations of immigration abuse submitted by the public to the Home Office are carefully considered and are subjected to investigation. Cost restrictions prevent a detailed breakdown of specifically what action has been taken.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many complaints have been made to the Advertising Standards Agency about the Get Ready for Brexit campaign.
To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many complaints have been made to the Advertising Standards Agency about the Get Ready for Brexit campaign.
The “Get Ready for Brexit” campaign has not received any official notification of complaints from the Advertising Standards Agency in relation to its advertising.
To ask the Chancellor of the Exchequer, how many complaints HMRC has received on employers advertising unpaid work trials in the last 12 months.
To ask the Chancellor of the Exchequer, how many complaints HMRC has received on employers advertising unpaid work trials in the last 12 months.
The Government is determined that everyone who is entitled to the National Minimum Wage (NMW) receives it.
All businesses, irrespective of size or business sector, are responsible for paying the correct minimum wage to their staff.
HMRC do not record numbers of complaints relating specifically to unpaid work trials.
HMRC take seriously and review all complaints from workers; and if anyone thinks they are not receiving at least the minimum wage, they can contact Acas, in confidence, on 0300 123 1100 or submit a query online using the following link: https://www.gov.uk/government/publications/pay-and-work-rights-complaints.
My Lords, it is a great honour to speak on the Health Service Safety Investigations Bill, which represents a landmark moment for safety and transparency in the NHS and is a major victory for those campaigners who have called for change. Every day, the vast majority of patients treated in...
My Lords, it is a great honour to speak on the Health Service Safety Investigations Bill, which represents a landmark moment for safety and transparency in the NHS and is a major victory for those campaigners who have called for change. Every day, the vast majority of patients treated in...
My Lords, it is a great pleasure to follow the Minister, and I thank her for her introduction to this important Bill. I declare an interest as a member of the board of the GMC, a trustee of the Royal College of Ophthalmologists and president of GS1, which has overseen...
My Lords, it is a great pleasure to follow the Minister, and I thank her for her introduction to this important Bill. I declare an interest as a member of the board of the GMC, a trustee of the Royal College of Ophthalmologists and president of GS1, which has overseen...
My Lords, I too thank the Minister for introducing this Bill.
I have always believed that, if you want to know what is wrong in an organisation, the best thing you can do is ask the people who work there. They will also very often know what to do about it....
My Lords, I too thank the Minister for introducing this Bill.
I have always believed that, if you want to know what is wrong in an organisation, the best thing you can do is ask the people who work there. They will also very often know what to do about it....
My Lords, I support the Bill for reasons that have already been given. Nevertheless, I will raise two concerns which I invite the Minister to consider during the long period that we will all have to consider everything.
My concerns arise from a very simple point, which is whether the legislation...
My Lords, I support the Bill for reasons that have already been given. Nevertheless, I will raise two concerns which I invite the Minister to consider during the long period that we will all have to consider everything.
My concerns arise from a very simple point, which is whether the legislation...
My Lords, first, I declare my interests as set out in the register and I thank my noble friend for introducing this important Bill. I sympathise with the predicament my noble friend finds herself in. Having been in her shoes, I know the amount of work that goes into preparing...
My Lords, first, I declare my interests as set out in the register and I thank my noble friend for introducing this important Bill. I sympathise with the predicament my noble friend finds herself in. Having been in her shoes, I know the amount of work that goes into preparing...
My Lords, I am grateful for the opportunity to speak at this Second Reading. I declare my interests as set out in the register. I too am grateful for briefings from the Library, the Royal College of Nursing, the Royal College of Surgeons and the Parliamentary and Health Service Ombudsman.
Like...
My Lords, I am grateful for the opportunity to speak at this Second Reading. I declare my interests as set out in the register. I too am grateful for briefings from the Library, the Royal College of Nursing, the Royal College of Surgeons and the Parliamentary and Health Service Ombudsman.
Like...
My Lords, my interest in this Bill was drawn by my concern to stop more avoidable deaths of sufferers of eating disorders—sufferers such as Averil Hart, who died aged 19 and whose death, and that of two other women sufferers, was investigated by the Parliamentary and Health Service Ombudsman. The...
My Lords, my interest in this Bill was drawn by my concern to stop more avoidable deaths of sufferers of eating disorders—sufferers such as Averil Hart, who died aged 19 and whose death, and that of two other women sufferers, was investigated by the Parliamentary and Health Service Ombudsman. The...
My Lords, I too thank Jeremy Hunt for his contribution as Health Secretary and his interest in patient safety, and for driving the Bill to the position it is in now. In the Queen’s Speech debate on Tuesday 22 October, I drew attention to the title of the Bill:
“The humble...
My Lords, I too thank Jeremy Hunt for his contribution as Health Secretary and his interest in patient safety, and for driving the Bill to the position it is in now. In the Queen’s Speech debate on Tuesday 22 October, I drew attention to the title of the Bill:
“The humble...
My Lords, I am delighted to follow the noble Lord, Lord Ribeiro, who has covered a large part of my concerns about some of the Bill’s powers relating to coroners. I will return to those. I declare my interests as in the register, particularly as president of the Chartered Society...
My Lords, I am delighted to follow the noble Lord, Lord Ribeiro, who has covered a large part of my concerns about some of the Bill’s powers relating to coroners. I will return to those. I declare my interests as in the register, particularly as president of the Chartered Society...