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1-20 of 48 results for subject:Complaints

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2019-19

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I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries Act 2005. This Inquiry will investigate the mistreatment of detainees at Brook House immigration removal centre broadcast in the BBC Panorama...

Member
Priti Patel (Conservative)
Department
Home Office
Type
Written statements
Date
5 November 2019
Reference
HCWS99
House
House of Commons

My rt hon Friend the Secretary of State for the Home Department (Priti Patel) has today made the following Written Ministerial Statement:

I am announcing today the conversion of the Prisons and Probation Ombudsman (PPO) investigation of Brook House immigration removal centre to a statutory inquiry, in accordance with the Inquiries...

Member
Baroness Williams of Trafford (Conservative)
Department
Home Office
Type
Written statements
Date
5 November 2019
Reference
HLWS95
House
House of Lords

I wanted to allow others to go first, but thank you, Madam Deputy Speaker.

I was elected in the middle of a miners’ strike, in 1984, to the seat held at one time by Keir Hardie, the first leader of the Labour party. When he was the MP, it was called...

Member
Ann Clwyd (Labour)
Type
Proceeding contributions
Date
5 November 2019
Reference
667 cc697-9
House
House of Commons

To ask the Secretary of State for Health and Social Care, which NHS organisation is responsible for ensuring NHS complaints are handled effectively; and what the process is for handling complaints where multiple NHS organisations are involved.

Asked by
Catherine West (Labour)
Answering body
Department of Health and Social Care
Type
Written questions
Status
Answered
Date
5 November 2019
Reference
8599
House
House of Commons

To ask Her Majesty's Government what discussions they have held with the Advertising Standards Authority (ASA) over its role in enforcing any judgment it makes; what consideration they have given to moving the ASA onto a statutory basis; and what research they have undertaken on the impact of the ASA...

Asked by
Baroness Hayter of Kentish Town (Labour)
Answering body
Department for Digital, Culture, Media and Sport
Type
Written questions
Status
Answered
Date
5 November 2019
Reference
HL453
House
House of Lords

With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).

The JCIO supports the Lord Chief Justice and the Lord Chancellor in our joint statutory responsibility for judicial discipline.

The judiciary comprises approximately 23,000 individuals serving across...

Member
Robert Buckland (Conservative)
Department
Ministry of Justice
Type
Written statements
Date
4 November 2019
Reference
HCWS77
House
House of Commons

My right honourable friend the Lord Chancellor and Secretary of State for Justice (Robert Buckland) has made the following Written Statement.

"With the concurrence of the Lord Chief Justice, I will today publish the thirteenth annual report of the Judicial Conduct Investigations Office (JCIO).

The JCIO supports the Lord Chief Justice...

Member
Lord Keen of Elie (Conservative)
Department
Ministry of Justice
Type
Written statements
Date
4 November 2019
Reference
HLWS73
House
House of Lords

To ask the Secretary of State for the Home Department, how many complaints her Department has received on immigration fraud in each year since 2009.

Asked by
Paul Beresford (Conservative)
Answering body
Home Office
Type
Written questions
Status
Answered
Date
1 November 2019
Reference
4903
House
House of Commons

To ask the Secretary of State for the Home Department, how many complaints on immigration fraud UK Visas and Immigration has investigated since 2009.

Asked by
Paul Beresford (Conservative)
Answering body
Home Office
Type
Written questions
Status
Answered
Date
1 November 2019
Reference
4904
House
House of Commons

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, how many complaints have been made to the Advertising Standards Agency about the Get Ready for Brexit campaign.

Asked by
Jon Trickett (Labour)
Answering body
Cabinet Office
Type
Written questions
Status
Answered
Date
31 October 2019
Reference
6210
House
House of Commons

To ask the Chancellor of the Exchequer, how many complaints HMRC has received on employers advertising unpaid work trials in the last 12 months.

Asked by
Stewart Malcolm McDonald (Scottish National Party)
Answering body
Treasury
Type
Written questions
Status
Answered
Date
31 October 2019
Reference
6442
House
House of Commons

My Lords, it is a great honour to speak on the Health Service Safety Investigations Bill, which represents a landmark moment for safety and transparency in the NHS and is a major victory for those campaigners who have called for change. Every day, the vast majority of patients treated in...

Member
Baroness Blackwood of North Oxford (Conservative)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc887-891
House
House of Lords

My Lords, it is a great pleasure to follow the Minister, and I thank her for her introduction to this important Bill. I declare an interest as a member of the board of the GMC, a trustee of the Royal College of Ophthalmologists and president of GS1, which has overseen...

Member
Lord Hunt of Kings Heath (Labour)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc891-4
House
House of Lords

My Lords, I too thank the Minister for introducing this Bill.

I have always believed that, if you want to know what is wrong in an organisation, the best thing you can do is ask the people who work there. They will also very often know what to do about it....

Member
Baroness Walmsley (Liberal Democrat)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc894-7
House
House of Lords

My Lords, I support the Bill for reasons that have already been given. Nevertheless, I will raise two concerns which I invite the Minister to consider during the long period that we will all have to consider everything.

My concerns arise from a very simple point, which is whether the legislation...

Member
Lord Judge (Crossbench)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc897-8
House
House of Lords

My Lords, first, I declare my interests as set out in the register and I thank my noble friend for introducing this important Bill. I sympathise with the predicament my noble friend finds herself in. Having been in her shoes, I know the amount of work that goes into preparing...

Member
Lord O'Shaughnessy (Conservative)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc898-902
House
House of Lords

My Lords, I am grateful for the opportunity to speak at this Second Reading. I declare my interests as set out in the register. I too am grateful for briefings from the Library, the Royal College of Nursing, the Royal College of Surgeons and the Parliamentary and Health Service Ombudsman.

Like...

Member
Bishop of London (Bishops (affiliation))
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc902-3
House
House of Lords

My Lords, my interest in this Bill was drawn by my concern to stop more avoidable deaths of sufferers of eating disorders—sufferers such as Averil Hart, who died aged 19 and whose death, and that of two other women sufferers, was investigated by the Parliamentary and Health Service Ombudsman. The...

Member
Baroness Parminter (Liberal Democrat)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc903-5
House
House of Lords

My Lords, I too thank Jeremy Hunt for his contribution as Health Secretary and his interest in patient safety, and for driving the Bill to the position it is in now. In the Queen’s Speech debate on Tuesday 22 October, I drew attention to the title of the Bill:

“The humble...

Member
Lord Ribeiro (Conservative)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc905-8
House
House of Lords

My Lords, I am delighted to follow the noble Lord, Lord Ribeiro, who has covered a large part of my concerns about some of the Bill’s powers relating to coroners. I will return to those. I declare my interests as in the register, particularly as president of the Chartered Society...

Member
Baroness Finlay of Llandaff (Crossbench)
Type
Proceeding contributions
Date
29 October 2019
Reference
800 cc908-910
House
House of Lords