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That this House notes growing concerns about the difficulties facing pensioners who are ill in accessing their pensions since the introduction of Post Office card accounts, the transfer to bank accounts and the closure of large numbers of post offices.
That this House notes growing concerns about the difficulties facing pensioners who are ill in accessing their pensions since the introduction of Post Office card accounts, the transfer to bank accounts and the closure of large numbers of post offices.
That this House notes growing concerns about the difficulties facing pensioners who are ill in accessing their pensions since the introduction of Post Office Card accounts, the transfer to bank accounts and the closure of large numbers of post offices.
That this House notes growing concerns about the difficulties facing pensioners who are ill in accessing their pensions since the introduction of Post Office Card accounts, the transfer to bank accounts and the closure of large numbers of post offices.
To ask the Secretary of State for Trade and Industry, what assessment she has made of Post Office Limited's (a) support for the vulnerable and (b) action to maintain post offices as focal points for communities during the Network Reinvention Programme for 2003 and 2004 to date. - Inc figure.
To ask the Secretary of State for Trade and Industry, what assessment she has made of Post Office Limited's (a) support for the vulnerable and (b) action to maintain post offices as focal points for communities during the Network Reinvention Programme for 2003 and 2004 to date. - Inc figure.
To ask the Secretary of State for Trade and Industry, what assessment she has made of Post Office Network's ability to maintain convenient access for all to post offices, as indicated on page 5, chapter 1 of the Performance and Innovation Unit Report of 2000. - Inc figures.
To ask the Secretary of State for Trade and Industry, what assessment she has made of Post Office Network's ability to maintain convenient access for all to post offices, as indicated on page 5, chapter 1 of the Performance and Innovation Unit Report of 2000. - Inc figures.
To ask the Secretary of State for Trade and Industry, what recent assessment she has made of the (a) consultation and (b) decision-making process involved in the Post Office Network Reinvention programme.
To ask the Secretary of State for Trade and Industry, what recent assessment she has made of the (a) consultation and (b) decision-making process involved in the Post Office Network Reinvention programme.
To ask the Secretary of State for Trade and Industry, how much money has been paid in compensation to sub-post masters and mistresses of closing post offices; and how many post offices have been closed in each of the last five years. - Including table.
To ask the Secretary of State for Trade and Industry, how much money has been paid in compensation to sub-post masters and mistresses of closing post offices; and how many post offices have been closed in each of the last five years. - Including table.
That this House calls on the Department for Trade and Industry to halt forthwith the Network Reinvention Programme of post office closures while an investigation is carried out into flaws in the notification, consultation and decision-making process, which led to inaccurate information being presented to the public and to consultees, including honourable Members and at least one metropolitan borough council, and which have led furthermore to a decision to close a post office being made on the same day that honourable Members and a council were notified in writing by Post Office Limited's Head of the North West that more time was being taken to review that closure, and which have led to the designation of a rural post office as urban without reference to clear criteria including those in the Performance and Innovation Unit report of 2000; notes that Royal Mail now recognise inadequacies in the process and that subsequent closure consultations will be modified but that current consultations will not be changed; regrets the failure of the Post Office and Postwatch to use clear and unambiguous language in their replies to honourable and Right honourable Members; and further regrets the failure of Post Office Limited to transmit a clear, strategic, coherent vision of the future of the Post Office at the heart of local communities.
That this House calls on the Department for Trade and Industry to halt forthwith the Network Reinvention Programme of post office closures while an investigation is carried out into flaws in the notification, consultation and decision-making process, which led to inaccurate information being presented to the public and to consultees,...
To ask the Secretary of State for Trade and Industry, what assessment has been made of the adequacy of the Urban Reinvention Programme's consultation process for closure proposals.
To ask the Secretary of State for Trade and Industry, what assessment has been made of the adequacy of the Urban Reinvention Programme's consultation process for closure proposals.
To ask the Secretary of State for Trade and Industry, what definition of contiguous population is used by the Post Office for classification of post offices as urban for the purposes of closure; and if she will make a statement.
To ask the Secretary of State for Trade and Industry, what definition of contiguous population is used by the Post Office for classification of post offices as urban for the purposes of closure; and if she will make a statement.
To ask the Secretary of State for Transport, what assessment he has made of the effect on traffic congestion of post office closures.
To ask the Secretary of State for Transport, what assessment he has made of the effect on traffic congestion of post office closures.
To ask the Secretary of State for Trade and Industry, how many post offices notified for closure under the Network Intervention Programme have (a) closed and (b) remained open after public consultation procedures, by constituency, in the last year.
To ask the Secretary of State for Trade and Industry, how many post offices notified for closure under the Network Intervention Programme have (a) closed and (b) remained open after public consultation procedures, by constituency, in the last year.
To ask the Secretary of State for Trade and Industry, how many post offices in each constituency have remained open because of the half-mile rule.
To ask the Secretary of State for Trade and Industry, how many post offices in each constituency have remained open because of the half-mile rule.
To ask the Secretary of State for Trade and Industry, what definition of deprivation issued for the half-mile rule applied to post office closures.
To ask the Secretary of State for Trade and Industry, what definition of deprivation issued for the half-mile rule applied to post office closures.