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The Online Safety Act 2023 aims to protect people from illegal and harmful content.
The Online Safety Act 2023 aims to protect people from illegal and harmful content.
Letter dated 16/09/2026 from Lord Pitt-Watson to Lord Sharkey regarding matters raised at the Committee stage (sixth day) and the Report stage (first day) of the Financial Services and Markets Bill: the Government’s reasoning and evidence base behind the reforms to the framework under which the Financial Ombudsman Service (FOS) operates. 5p.
Letter dated 16/09/2026 from Lord Pitt-Watson to Lord Sharkey regarding matters raised at the Committee stage (sixth day) and the Report stage (first day) of the Financial Services and Markets Bill: the Government’s reasoning and evidence base behind the reforms to the framework under which the Financial Ombudsman Service (FOS)...
To ask the Secretary of State for Business, Innovation, Science and Trade, what discussions his Department has had with online review platforms about sharing information about businesses that receive repeated complaints with relevant consumer protection and enforcement authorities.
To ask the Secretary of State for Business, Innovation, Science and Trade, what discussions his Department has had with online review platforms about sharing information about businesses that receive repeated complaints with relevant consumer protection and enforcement authorities.
The Government is committed to ensuring that consumers can shop online with confidence. Consumers making purchases online benefit from a 14-day cancellation period. We have strengthened enforcement through the Digital Markets, Competition and Consumers Act 2024, which provides the Competition and Markets Authority with stronger powers to tackle breaches of consumer law.
Trading Standards services are provided by local authorities and supported nationally by National Trading Standards. The Government confirmed last week longer term plans to overhaul the wider consumer protection landscape. This will examine how organisations like Citizens Advice and Trading Standards can work more effectively with regulators, enforcement bodies and redress schemes so that harmful practices are addressed more quickly, and consumers can access support more easily.
Lords report stage first day. Amendment 5 disagreed to on division (76 to 164). Amendment 10 agreed to on division (246 to 165). Amendment 11 disagreed to on division (69 to 171). Amendment 12 agreed to. Amendment 14 disagreed to on division (59 to 144). (Part 1 of 2).
Lords report stage first day. Amendment 5 disagreed to on division (76 to 164). Amendment 10 agreed to on division (246 to 165). Amendment 11 disagreed to on division (69 to 171). Amendment 12 agreed to. Amendment 14 disagreed to on division (59 to 144). (Part 1 of 2).
Moved by
Baroness Neville-Rolfe
1: Leave out Clause 1
Member’s explanatory statement
This amendment, along with another in the name of Baroness Neville-Rolfe, seeks to allow for a debate on the Government’s intentions around a new regime to be laid down in the regulatory rule book in place of that established by the Consumer...
Moved by
Baroness Neville-Rolfe
1: Leave out Clause 1
Member’s explanatory statement
This amendment, along with another in the name of Baroness Neville-Rolfe, seeks to allow for a debate on the Government’s intentions around a new regime to be laid down in the regulatory rule book in place of that established by the Consumer...
My Lords, I am honoured to open our discussions on Report on the Financial Services and Markets Bill, which we support in general but seek to improve. I congratulate the Minister on his new position and thank him for his engagement. I also thank the noble Lord, Lord Stockwood, whom...
My Lords, I am honoured to open our discussions on Report on the Financial Services and Markets Bill, which we support in general but seek to improve. I congratulate the Minister on his new position and thank him for his engagement. I also thank the noble Lord, Lord Stockwood, whom...
My Lords, I will speak to my non-diminution Amendments 2 and 3, and to Amendments 4 and 5, which stem from them. In Committee, the Government made it clear that they wish to remove tail risk for firms—a theme running through the changes to the CCA and FOS. I agree...
My Lords, I will speak to my non-diminution Amendments 2 and 3, and to Amendments 4 and 5, which stem from them. In Committee, the Government made it clear that they wish to remove tail risk for firms—a theme running through the changes to the CCA and FOS. I agree...
My Lords, I will speak to Amendment 5 in this group. Structurally, the amendment follows the approach used by my noble friend Lady Bowles in her previous amendment, and I am very grateful to her for the help and support in drafting. My amendment
has a simple purpose, which is...
My Lords, I will speak to Amendment 5 in this group. Structurally, the amendment follows the approach used by my noble friend Lady Bowles in her previous amendment, and I am very grateful to her for the help and support in drafting. My amendment
has a simple purpose, which is...
My Lords, I support Amendment 2 in the name of the noble Baroness, Lady Bowles of Berkhamsted, to which I have added my name. As we have already heard, this amendment would ensure that, when provisions of the Consumer Credit Act are repealed or replaced by FCA rules, the overall...
My Lords, I support Amendment 2 in the name of the noble Baroness, Lady Bowles of Berkhamsted, to which I have added my name. As we have already heard, this amendment would ensure that, when provisions of the Consumer Credit Act are repealed or replaced by FCA rules, the overall...
My Lords, I support the amendments in this group, and I feel that this Bill has an opportunity to improve—or at least not diminish—the protections that are offered to consumers of financial services. We have long known that from a consumer perspective, the asymmetry of information and the asymmetry of...
My Lords, I support the amendments in this group, and I feel that this Bill has an opportunity to improve—or at least not diminish—the protections that are offered to consumers of financial services. We have long known that from a consumer perspective, the asymmetry of information and the asymmetry of...
My Lords, I will be extremely brief because my Bench has just spoken very clearly on this issue. I share with the Conservative Front Bench concerns about accountability with a further removal of powers directly into the hands of the regulator, and had they pressed their Amendment 1, we would...
My Lords, I will be extremely brief because my Bench has just spoken very clearly on this issue. I share with the Conservative Front Bench concerns about accountability with a further removal of powers directly into the hands of the regulator, and had they pressed their Amendment 1, we would...
My Lords, it is a privilege to be here today to debate the Financial Services and Markets Bill. I put on record my thanks to my noble friend Lord Stockwood for leading the earlier stages of this debate and thank all noble Lords who have contributed to this debate in...
My Lords, it is a privilege to be here today to debate the Financial Services and Markets Bill. I put on record my thanks to my noble friend Lord Stockwood for leading the earlier stages of this debate and thank all noble Lords who have contributed to this debate in...
My Lords, I am very grateful to the Minister for his response and his detailed explanation of how Clause 1 is framed. I am also grateful to the other noble Lords who have contributed to the debate—the noble Baronesses, Lady Bowles and Lady Altmann, and the right reverend Prelate the...
My Lords, I am very grateful to the Minister for his response and his detailed explanation of how Clause 1 is framed. I am also grateful to the other noble Lords who have contributed to the debate—the noble Baronesses, Lady Bowles and Lady Altmann, and the right reverend Prelate the...
Moved by
Lord Sharkey
5: After Clause 1, insert the following new Clause—
“Protection of consumers where regulated credit agreements or regulated mortgage contracts are transferred to inactive lenders
(1) This section applies where rights under any regulated credit agreement or regulated mortgage contract are assigned, sold, securitised or otherwise transferred to a person...
Moved by
Lord Sharkey
5: After Clause 1, insert the following new Clause—
“Protection of consumers where regulated credit agreements or regulated mortgage contracts are transferred to inactive lenders
(1) This section applies where rights under any regulated credit agreement or regulated mortgage contract are assigned, sold, securitised or otherwise transferred to a person...
My Lords, I had hoped that the life-crippling injustice visited on mortgage prisoners by government would produce a more sympathetic approach. In fact, it is hard to tell what approach, if any, the Government are proposing. What are they proposing to do about this long-standing and obvious injustice? Let me...
My Lords, I had hoped that the life-crippling injustice visited on mortgage prisoners by government would produce a more sympathetic approach. In fact, it is hard to tell what approach, if any, the Government are proposing. What are they proposing to do about this long-standing and obvious injustice? Let me...
Moved by
Baroness Kramer
7: Clause 3, page 2, line 4, at end insert—
“(2A) Regulations may only make provision arising directly from the review carried out under subsection (2).”
Member’s explanatory statement
This amendment would restrict the scope of the regulations so that they may only implement matters that have been reviewed and consulted...
Moved by
Baroness Kramer
7: Clause 3, page 2, line 4, at end insert—
“(2A) Regulations may only make provision arising directly from the review carried out under subsection (2).”
Member’s explanatory statement
This amendment would restrict the scope of the regulations so that they may only implement matters that have been reviewed and consulted...
My Lords, it was exceedingly remiss of me, when I spoke earlier, not to welcome the noble Lord, Lord Pitt-Watson, to his role. We have had so many conversations that I have begun to think of him as the established Minister, yet sitting just a few Benches away is the...
My Lords, it was exceedingly remiss of me, when I spoke earlier, not to welcome the noble Lord, Lord Pitt-Watson, to his role. We have had so many conversations that I have begun to think of him as the established Minister, yet sitting just a few Benches away is the...
My Lords, as this is the first time I am speaking on Report, I should remind the House of my interests as a shareholder in Fidelity National Information Services Inc, which provides services to the financial sector, and as a non-practising member of the Institute of Chartered Accountants in England...
My Lords, as this is the first time I am speaking on Report, I should remind the House of my interests as a shareholder in Fidelity National Information Services Inc, which provides services to the financial sector, and as a non-practising member of the Institute of Chartered Accountants in England...
My Lords, I want to support Amendment 8, but no one seems to have spoken to it, so is it in order for me to say a few words on it? It is an important amendment because it contains really the only mention in the whole Bill of post offices....
My Lords, I want to support Amendment 8, but no one seems to have spoken to it, so is it in order for me to say a few words on it? It is an important amendment because it contains really the only mention in the whole Bill of post offices....
My Lords, it is a pleasure to follow the noble Baroness. As this is the first time I have spoken on Report, I declare my technology interests as set out in the register, as adviser to the Crown Estate and Simmons and Simmons LLP and as non-executive director at Avalanche...
My Lords, it is a pleasure to follow the noble Baroness. As this is the first time I have spoken on Report, I declare my technology interests as set out in the register, as adviser to the Crown Estate and Simmons and Simmons LLP and as non-executive director at Avalanche...