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To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of consumer protection legislation regarding forced obsolescence where manufacturers intentionally terminate (a) software and (b) cloud infrastructure required for physical consumer products to function.
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of consumer protection legislation regarding forced obsolescence where manufacturers intentionally terminate (a) software and (b) cloud infrastructure required for physical consumer products to function.
The department considers the current consumer protection framework to be adequate in providing protection against unfair practices.
Under the Consumer Rights Act 2015, goods or digital content must be of satisfactory quality, fit for a particular purpose and as described by the seller. A trader can upgrade, fix, and improve the features of, or add new features to, digital content so long as it continues to match any description given by the trader. It must also continue to conform with any pre-contract information as to main characteristics, functionality, and compatibility provided by the trader.
Government has also recently given the Competition and Markets Authority (CMA) new powers to ensure designated digital firms provide services on fair and reasonable terms. These powers focus on the most powerful firms, supporting competition and tackling harmful practices in UK digital markets. In May, the CMA launched a Strategic Market Status designation investigation into Microsoft's business software, including cloud. This investigation is expected to conclude in February 2027.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of current consumer protection legislation in relation to manufacturers ending software support for connected consumer devices; and whether he plans to introduce minimum software support period requirements for smart home technology.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of current consumer protection legislation in relation to manufacturers ending software support for connected consumer devices; and whether he plans to introduce minimum software support period requirements for smart home technology.
The government does not currently have any plans to introduce a minimum support period for smart home technology.
Under the Consumer Rights Act 2015, goods or digital content must be of satisfactory quality, fit for a particular purpose and as described by the seller. A trader can upgrade, fix, enhance and improve the features of, or add new features to, digital content so long as it continues to match any description given by the trader. It must also continue to conform with any pre-contract information as to main characteristics, functionality and compatibility provided by the trader.
Consumers in England and Wales are encouraged to report any concerns to the Citizens Advice consumer service, who will pass intelligence to Trading Standards, allowing them to understand and act upon areas where consumers are experiencing the most harm.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure consumer rights legislation provides adequate protection for purchasers of cloud-dependent products when manufacturers end service provision.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure consumer rights legislation provides adequate protection for purchasers of cloud-dependent products when manufacturers end service provision.
Under the Consumer Rights Act 2015, goods or digital content must be of satisfactory quality, fit for a particular purpose and as described by the seller.
A trader can upgrade, fix, enhance and improve the features of, or add new features to, digital content so long as it continues to match any description given by the trader. It must also continue to conform with any pre-contract information as to main characteristics, functionality, and compatibility provided by the trader.
Consumers in England and Wales are encouraged to report any concerns to the Citizens Advice consumer service, who will pass intelligence to Trading Standards, allowing them to act upon areas where consumers are experiencing the most harm.
To ask the Secretary of State for Business and Trade, pursuant to the Answer of 5 March 2025 to Question 34611 on Microsoft: Prices, what assessment he has made of the implications for consumer.
To ask the Secretary of State for Business and Trade, pursuant to the Answer of 5 March 2025 to Question 34611 on Microsoft: Prices, what assessment he has made of the implications for consumer.
The Government expects all firms to treat their customers fairly, and there is a strong framework of consumer rights in the UK that underpin this. At the same time, businesses are generally free to set the price of their products as they wish. The UK competition regime encourages open and competitive markets which produces lower prices for consumers. The Government has strengthened both competition and consumer protection regimes in the recent Digital Markets, Competition and Consumers Act.
Lords report stage first day. Amendment 8 disagreed to on division (86 to 167). Amendments 9 and 14 agreed to. (Part 2 of 2).
Lords report stage first day. Amendment 8 disagreed to on division (86 to 167). Amendments 9 and 14 agreed to. (Part 2 of 2).
Moved by
Lord Sharpe of Epsom
8: Clause 1, page 1, line 12, at end insert—
“(2A) The Secretary of State may not make regulations under subsection (2) that will disadvantage the United Kingdom or its trade under—
(a) the Comprehensive and Progressive Agreement for Trans-Pacific Partnership,
(b) the Japan Economic Comprehensive Partnership Agreement,
(c) the...
Moved by
Lord Sharpe of Epsom
8: Clause 1, page 1, line 12, at end insert—
“(2A) The Secretary of State may not make regulations under subsection (2) that will disadvantage the United Kingdom or its trade under—
(a) the Comprehensive and Progressive Agreement for Trans-Pacific Partnership,
(b) the Japan Economic Comprehensive Partnership Agreement,
(c) the...
My Lords, Amendment 8 is a vital safeguard to ensure that the UK’s regulatory decisions do not inadvertently disadvantage our trade relationships with some of the world’s most dynamic economies. The global economic balance is shifting. Others have alluded to the statistics in previous debates, but they are very straightforward...
My Lords, Amendment 8 is a vital safeguard to ensure that the UK’s regulatory decisions do not inadvertently disadvantage our trade relationships with some of the world’s most dynamic economies. The global economic balance is shifting. Others have alluded to the statistics in previous debates, but they are very straightforward...
My Lords, I will speak to Amendments 8 and 64 in the name of the noble Lord, Lord Sharpe. We are playing on a similar set of variations that we have already played on in several groups. These two amendments are intended to impose additional restrictions on the implementation of...
My Lords, I will speak to Amendments 8 and 64 in the name of the noble Lord, Lord Sharpe. We are playing on a similar set of variations that we have already played on in several groups. These two amendments are intended to impose additional restrictions on the implementation of...
My Lords, I thank all noble Lords for their contributions to this debate. The UK Government remain firmly committed to maintaining and enhancing our international trade relationships, ensuring that the UK remains an attractive and competitive trading partner and creating opportunities for UK businesses.
This is an enabling Bill; it does...
My Lords, I thank all noble Lords for their contributions to this debate. The UK Government remain firmly committed to maintaining and enhancing our international trade relationships, ensuring that the UK remains an attractive and competitive trading partner and creating opportunities for UK businesses.
This is an enabling Bill; it does...
I thank both noble Lords for their responses. I will answer some of the specific questions asked by the noble Lord, Lord Fox. First, I am very grateful for him calling me a Minister on more than one occasion; I would that were the case.
I thank both noble Lords for their responses. I will answer some of the specific questions asked by the noble Lord, Lord Fox. First, I am very grateful for him calling me a Minister on more than one occasion; I would that were the case.
It is Stockholm syndrome.
It is Stockholm syndrome.
Secondly, I point out that the amendment does not prevent; it just says that it should not “disadvantage”. That is not mere semantics but a very substantive point which, I would argue, invalidates the noble Lord’s arguments.
To both noble Lords I would say that the reason I chose the agri-food...
Secondly, I point out that the amendment does not prevent; it just says that it should not “disadvantage”. That is not mere semantics but a very substantive point which, I would argue, invalidates the noble Lord’s arguments.
To both noble Lords I would say that the reason I chose the agri-food...
Moved by
Lord Fox
9: Clause 1, page 1, line 21, at end insert—
“(4A) The Secretary of State must publish a statement setting out how they expect to identify and assess risks presented by products for the purposes of this section.
(4B) A statement published under subsection (4A) may be amended or replaced...
Moved by
Lord Fox
9: Clause 1, page 1, line 21, at end insert—
“(4A) The Secretary of State must publish a statement setting out how they expect to identify and assess risks presented by products for the purposes of this section.
(4B) A statement published under subsection (4A) may be amended or replaced...
Moved by
Lord Holmes of Richmond
10: Clause 1, page 2, line 6, at end insert “, and includes production reliant on software or artificial intelligence.”
Moved by
Lord Holmes of Richmond
10: Clause 1, page 2, line 6, at end insert “, and includes production reliant on software or artificial intelligence.”
My Lords, I shall speak also to Amendments 27, 34 to 37 and 40, also in my name. In a Bill that is completely absent of AI and silent on technology, how fortunate it is that we have a group of amendments dedicated almost exclusively to the subject of artificial...
My Lords, I shall speak also to Amendments 27, 34 to 37 and 40, also in my name. In a Bill that is completely absent of AI and silent on technology, how fortunate it is that we have a group of amendments dedicated almost exclusively to the subject of artificial...
My Lords, I will speak to Amendments 34, 35, 36 and 37, in the name of my noble friend Lord Holmes, and Amendment 43, in the name of my noble friend Lord Sharpe. I draw noble Lords’ attention to the fact that I am not doing so from the Front...
My Lords, I will speak to Amendments 34, 35, 36 and 37, in the name of my noble friend Lord Holmes, and Amendment 43, in the name of my noble friend Lord Sharpe. I draw noble Lords’ attention to the fact that I am not doing so from the Front...
My Lords, briefly, I thank the noble Lord, Lord Holmes, for bringing this up. It was a good idea to have these amendments, and clearly the issue comes in two different parts.
I was happy to vote for the amendment in the name of the noble Baroness, Lady Kidron. The issue...
My Lords, briefly, I thank the noble Lord, Lord Holmes, for bringing this up. It was a good idea to have these amendments, and clearly the issue comes in two different parts.
I was happy to vote for the amendment in the name of the noble Baroness, Lady Kidron. The issue...
That was an interesting, if brief, debate. Before speaking to my amendment, I thank my noble friend Lord Holmes for his important amendments. As has been pointed out, Amendment 37 deals with the concept of “inclusive by design”, which is obviously vital in creating products that cater for everyone. It...
That was an interesting, if brief, debate. Before speaking to my amendment, I thank my noble friend Lord Holmes for his important amendments. As has been pointed out, Amendment 37 deals with the concept of “inclusive by design”, which is obviously vital in creating products that cater for everyone. It...
My Lords, although it has been a short debate it has been a very interesting one that covered areas much wider than the Bill encompasses, but we do take very careful note of the points being raised.
I say to the noble Lord, Lord Holmes, that I very much take his...
My Lords, although it has been a short debate it has been a very interesting one that covered areas much wider than the Bill encompasses, but we do take very careful note of the points being raised.
I say to the noble Lord, Lord Holmes, that I very much take his...