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To ask the Secretary of State for Science, Innovation and Technology, what steps she is taking to ensure that rural shops have (a) reliable broadband and (b) reliable mobile connectivity.

Asked by
Lee Dillon (Liberal Democrat)
Answering body
Department for Science, Innovation and Technology
Type
Written questions
Status
Answered
Date
3 March 2026
Reference
114373
House
House of Commons

Agreed to on question.

Lead member
Daniel Francis
Answering member
Alex Norris
Department
Ministry of Housing, Communities and Local Government
Type
Adjournment debates
Date
22 July 2025
Reference
771 cc812-820
House
House of Commons

I am grateful for the opportunity to open this debate on a subject that I care deeply about. Last Saturday, 19 July, was Changing Places Awareness Day. It is therefore an honour to have secured this debate and to be able to pay tribute to the campaign organisation Changing Places...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c812
House
House of Commons

My friend Denise Deakin campaigned to get more Changing Places toilets 20 years ago, so it would be remiss of me not to mention her in this debate. Over the weekend, I spoke to Faye from Talke and Jane from Burslem, in my constituency, and they told me that the...

Member
David Williams (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c812
House
House of Commons

Absolutely. As I will turn to, I know that at first hand as the parent of a child with cerebral palsy. The growth of Changing Places means that it is making an impact, but the fact is that we need more of these toilets across the country.

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c812
House
House of Commons

I commend the hon. Gentleman for bringing forward this debate. I spoke to him beforehand to get an idea of what he was trying to achieve, and I want to congratulate him on his campaign—well done! Every one of us in our constituency wishes we had someone pushing as hard...

Member
Jim Shannon (Democratic Unionist Party)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c812
House
House of Commons

Absolutely, and I thank the hon. Member. As I will come on to say, we have seen such growth, particularly in central London, but that needs to be replicated across the United Kingdom.

Access to a Changing Places toilet allows anyone, regardless of their access needs or disability, to use a...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 cc812-3
House
House of Commons

Does my hon. Friend agree that accessible toilets keep people out longer, encourage spending, make towns more inclusive, and are critical for retail, tourism and local growth? When councils close them, disabled people and young families just stay at home. Does he agree that it is short-sighted of the Conservative...

Member
Rachel Taylor (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c813
House
House of Commons

Absolutely, and I thank my hon. Friend for those comments. Again, I will come on to talk about a toilet that was closed in my own constituency and the impact that has. I will try to make some progress for a moment.

Changing Places toilets are specifically designed for people with...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c813
House
House of Commons

I want to add a personal note of thanks to my hon. Friend for being such an outstanding advocate for families such as ours. We share a strong union on that point. Does he agree that it is not enough just to have a Changing Places facility, because it is...

Member
Jen Craft (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c813
House
House of Commons

I agree absolutely with my hon. Friend. We work very closely together on these issues, as parents of disabled children. I will turn to such training in relation to some of my own horror stories in due course.

In May, PAMIS announced that it is updating its Changing Places practical guidance,...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c814
House
House of Commons

I thank my hon. Friend for giving way and I congratulate him on securing this important debate. It is typically human-focused, compassionate and decent, which sums him up in every way. Will he join me in highlighting the current Changing Places toilets in Newcastle-under-Lyme at Keele services on the M6...

Member
Adam Jogee (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c814
House
House of Commons

I thank my hon. Friend. I absolutely agree. We have seen that growth, but we need to see more.

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c814
House
House of Commons

I thank my hon. Friend for giving way. I am very sad to report that there are no Changing Places toilets in my constituency on the website—not a single one. I believe that, actually, Congleton leisure centre does have a Changing Places toilet, and I believe that Ruby’s Fund also...

Member
Sarah Russell (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c814
House
House of Commons

I thank my hon. Friend. I am happy to work with her and her local authority to bring sites forward.

I will now talk about my own family’s experience and, in particular, about education. I fully accept that not every disability is visible. Many people who may appear not to have...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 cc814-6
House
House of Commons

Will my hon. Friend give way?

Member
Jen Craft (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c816
House
House of Commons

Very quickly—you have had your go already. [Laughter.]

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c816
House
House of Commons

I very much appreciate my hon. Friend giving way again. Does he agree that when you go somewhere and you are unable to access adequate facilities to change your child, the message that is sent to you and your family is, “You are not welcome here. We do not want...

Member
Jen Craft (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c816
House
House of Commons

That is absolutely the case. We will visit the same places for days out and we know our routine in central London, because we know where we will be welcomed and where we have had those bad experiences, which I have mentioned.

We do, of course, also need to consider this...

Member
Daniel Francis (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c816
House
House of Commons

There are four Changing Places toilets in my constituency, which, given that it is one of England’s largest constituencies, still feels very inadequate. Does my hon. Friend agree that one sector where we would definitely benefit from more Changing Places toilets is in our visitor attractions? Does he support my...

Member
Julie Minns (Labour)
Type
Proceeding contributions
Date
22 July 2025
Reference
771 c816
House
House of Commons