Please see link to published Average Working Days Lost figures: Civil Service sickness absence, 2025: report - GOV.UK.

We are currently in the process of making referrals for these roles. Each location has the capacity to have 16 customers referred. Assessments will take place on 16 March (Slough & Southampton), 17 March (Tottenham & Bletchley) and 19 March (Bedford & Bromley).

This government will not leave an entire generation of young people behind. The government has announced a further £1 billion investment in young people, resulting in a total £2.5 billion over the next three years into the Youth Guarantee and additional investment to the Growth and Skills Levy. This investment will support almost one million young people and create up to 500,000 opportunities to earn and learn.

This includes the delivery of eight Youth Guarantee Trailblazers in England, expansion of Youth Hubs to more than 360 areas across Great Britain and introduction of a new Youth Guarantee Gateway in Jobcentres, providing more intensive support to 16–24-year-olds.

This investment will also create around 300,000 more opportunities to gain workplace experience and training. It will also help unlock up to 200,000 more employment opportunities, through £3,000 Youth Jobs Grants, a new £2,000 apprenticeship incentive for SMEs and the Jobs Guarantee scheme, providing long-term unemployed 18–24-year-olds with a fully funded six-month job.

The Department continually reviews its estate to ensure it meets the needs of customers and represents value for money, making changes where appropriate. The Department’s Workplace Transformation Programme is working closely with the Jobs and Careers Service to ensure that our physical spaces evolve to support more personalised, modern employment and skills services for customers. This includes exploring new approaches to workspace location, design and partnership working that enhance accessibility, collaboration, and customer outcomes. Any future decisions regarding the Jobcentre estate would be communicated to Parliament in the usual way.

My hon. Friend is exactly right. This is why we need to ensure that jobcentres have really good engagement with local employers, including manufacturers. She will be pleased to know that there will be an employer roundtable at the Manufacturing Centre in West Bromwich on 17 March, with Sandwell college and manufacturing employers. There will also be an employer breakfast on 29 April, again at Sandwell college, about jobcentres and what they can offer, particularly around SWAPS—sector-based work academy programmes—and manufacturing SWAPS, which are so important.

The situation we inherited at the election, with one in eight young people not in education or employment, is a national scandal and I am glad that this Government will put it right. In West Brom, there are lots of opportunities in the manufacturing sector, but lots of young people often think of a different reality when they think of factories. In fact, many of the jobs are high quality, well paid and involve modern machinery and robotics, and are not the back-breaking work that many think it is. What are the Government doing to ensure that jobcentres connect young people with the opportunities in all different sectors, particularly in manufacturing?

I have already praised Rugby once during this session; let me do so a second time. I cannot promise to attend my hon. Friend’s jobs fair, but I can say that such fairs play a valuable role in bringing together employers who need staff with potential employees who need jobs. I saw that myself in the very sizeable Blackpool jobs fair that I attended a week or so ago.

An important component of the Government’s drive to reduce the number of NEETs is encouraging Jobcentre Plus to work innovatively in constituencies such as mine. Will the Secretary of State join me in commending its work in organising with me a jobs fair on 16 April from 10 am till 1 pm at the Indian community centre in Rugby? Of course, he or his Ministers would be very welcome to come and see that innovation in practice.

Jobcentre Plus (JCP) actively promotes vacancies, including roles with the Driver and Vehicle Standards Agency (DVSA), by matching a claimant’s skills and circumstances to available roles.

The DWP’s Strategic Relationship Team is working with the DVSA to test a new recruitment approach for Driving Examiner roles in six priority locations. This work involves the introduction of a one day assessment centre under a Direct Temporary Recruitment (DTR) model to create a faster and more efficient process. Part of this process will include JCP Work Coaches identifying suitable candidates, arranging informal discussions and driving assessments.

Locations deemed as priority sites by DVSA are Bedford, Bletchley, Bromley, Slough, Southampton and Tottenham in North London. Across theses initial pilot sites there will be at least 30 vacancies and capacity for up to 96 referrals.

The pilot will help determine whether this streamlined route can support areas that have been hardest to recruit for and whether it should be expanded to additional locations in future.

We do not capture data on the number of graduates entering graduate schemes or graduate-level employment. The latest published DfE data shows that the unemployment rate for graduates is lower than non-graduates. A link to this data can be found here.(opens in a new tab)

We do not capture data on the number of graduates entering graduate schemes or graduate-level employment. The latest published DfE data shows that the unemployment rate for graduates is lower than non-graduates. A link to this data can be found here.(opens in a new tab)

Jobcentre Plus offers tailored, flexible advice and support to help individuals get into work and overcome any barriers to employment. Work coaches offer all claimants a comprehensive menu of help, including referral to skills provision and job search support. That can include referral to local ESOL provision.

What assessment he has made of the effectiveness of Jobcentre Work Coaches in directing people to English for Speakers of Other Languages courses.

I thank my hon. Friend for her interest and her visit to Tipton Jobcentre Plus, and for her kind words about the staff there. Jobcentre Plus in Tipton has been reviewing local ESOL availability. It is welcoming work with the combined authority to look at expanding provision, to ensure that demand is met and so that more claimants can move into work.

I thank the Minister for her answer. I recently visited Tipton Jobcentre Plus, and I pay tribute to the great work of the staff based there in what is a really tough jobs market. They told me that they would value the ability to refer jobseekers to an intensive ESOL course, with the expectation that the jobseeker attends every weekday for a number of months, to tackle the key barrier to sustainable employment for many, which is a lack of English skills for work. Will the Minister consider engaging with our combined authority to pilot an intensive, mandatory ESOL intervention, to get locals into work and raise incomes in my area?

The DWP launched introductory trauma informed learning in Summer 2025, following a successful pilot across 23/24; supporting staff to respond to experiences of adversity and trauma including that experienced by refugees and asylum seekers. The learning is further embedded through bespoke products and wider initiatives.

This is part of a comprehensive training package designed to equip staff with the skills to provide high-quality, inclusive customer service to all claimants and tailor support to individual needs.

The Department remains committed to continually reviewing and improving training to meet the diverse requirements of customers.

DWP ensures that all Jobcentre Plus staff receive comprehensive training and have access to up-to-date, modern systems. This includes clear diary management tools, enabling staff to support customers as effectively as possible. Where additional expertise is needed, staff can draw on a network of specialist roles such as Disability Employment Advisers and work psychologists or refer customers to local providers.

DWP continues to work closely with local partners, employers, and training providers to ensure that Jobcentre services in Newcastle-under-Lyme remain responsive to the needs of the community. This includes signposting to training, apprenticeships, and employability programmes, as well as supporting local recruitment and skills initiatives.

In addition, we are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work. The new service will be a locally tailored and embedded service, designed to meet the different needs of local labour markets, local people and local employers. It will be an active partner with key local stakeholders and providers of services and will be flexible, operating differently in different areas to reflect local systems and needs.

This government recognises the importance of skills and training support given to people attending a Jobcentre, as there is well established evidence that individuals with higher levels of skills are more likely to be in employment or education (Employment by qualification level - GOV.UK Ethnicity facts and figures). This is why we are addressing claimants’ skills needs as part of the new Jobs and Careers Service.

No specific assessment has been made of the potential impact of a) skills and b) training support on likelihood of claimants remaining in work for more than six months.

However, Sector-based Academy Work Programmes (SWAPs) are the department’s leading skills intervention for unemployed claimants, combining pre-employment training support with work experience over a period up to 6 weeks long.

We recently published an Impact Assessment showing the long term impact of SWAPs on an individual’s likelihood of being in work following a SWAP. It demonstrated that SWAPs are successful in supporting participants into employment and keeping them employed longer term. Two years after starting a SWAP, for every 100 people an additional 13 individuals moved into unsubsidised employment, compared to 100 similar individuals who did not participate in one.

Sector-based Work Academy Programme: A Quantitative Impact Assessment - GOV.UK

The Department also publishes management information showing the proportion of people in work three and six months after starting a SWAP, providing further transparency on the short- and medium-term employment outcomes associated with participation in these programmes.

Sector-based Work Academy Programmes (SWAPs) Management Information, April 2021 to September 2025 - GOV.UK

We have already taken the first steps towards delivering a Youth Guarantee, to ensure that all 16–24-year-olds in Great Britain can access support to find work, training, or an apprenticeship. We have launched Youth Guarantee Trailblazers in England, announced funding to almost double our Youth Hubs across Great Britain, and we recently launched an Independent Report into Young People and Work, to identify potential areas for reform to better support young people with health conditions and disabilities.

We are now going further through an expansion of the Youth Guarantee. This expansion is backed by a £820 million investment over the Spending Review period to reach almost 900,000 young people, including through Youth Hubs in every area in Great Britain and a new Youth Guarantee Gateway, offering a dedicated session and follow-up support to 16-24 –year-olds on Universal Credit. This investment will also create around 300,000 more opportunities to gain workplace experience and training and provide guaranteed jobs to around 55,000 young people aged 18-21.

The national rollout of the Youth Guarantee Gateway will start in April 2026 and follow a phased implementation to ensure adequate provision and infrastructure are in place to meet demand.

Detailed planning is underway to deliver both the Youth Guarantee Gateway and expansion of Youth Hubs. The Government will ensure Jobcentres are resourced to deliver the Youth Guarantee.

DWP currently provides young people aged 16-24 with labour market support through an extensive range of interventions at a national and local level. This includes flexible provision driven by local need, nationwide employment programmes and support delivered by work coaches based in our Jobcentres and in local communities working alongside partners.

We have established Youth Hubs already set up in the West Midlands.

The West Midlands is a Youth Guarantee trailblazer area working in partnership with seven local authorities and a network of providers, to provide programmes focusing on subsidised Work Experience, pre-apprenticeship training and NEET prevention.