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To ask the Secretary of State for Health and Social Care, how the £5 million trial of HIV home testing through the NHS App will address the ASSIST study finding that postal testing uptake is higher among White and affluent populations, risking widening inequalities among populations who already experience higher...
To ask the Secretary of State for Health and Social Care, how the £5 million trial of HIV home testing through the NHS App will address the ASSIST study finding that postal testing uptake is higher among White and affluent populations, risking widening inequalities among populations who already experience higher...
The human immunodeficiency virus (HIV) home testing programme has engaged directly with the ASSIST research team to understand the risks of open access, first come first served models. The insights from the ASSIST study are informing thinking not only for HIV testing but for the wider home testing ambition, where effective targeting of key populations will be important across multiple conditions. Recommendations such as invitation‑based approaches and simplified journeys are being considered as part of ongoing service design.
The programme is working with local authority commissioners to explore approaches to reaching people who have never tested before. This includes considering how population-level data, such as UK Health Security Agency insights, might inform future targeting without reinforcing stigma.
While the NHS App is one access route, the service is being designed with flexibility in mind, including consideration of alternative, non-digital or assisted routes to testing. This reflects evidence from ASSIST on barriers linked to digital access, health literacy, age, and housing circumstances.
The programme is working in partnership with commissioners and providers so that it complements, rather than replaces, existing face-to-face services and does not create unmanaged pressure in local systems.
To ask His Majesty's Government how much they have spent on the development, testing, marketing and maintenance of the GOV.UK App to date, broken down by financial year.
To ask His Majesty's Government how much they have spent on the development, testing, marketing and maintenance of the GOV.UK App to date, broken down by financial year.
The GOV.UK app is in public beta with expenditure met from within the overall budgets of the Government Digital Service (GDS) as part of the wider GOV.UK modernisation activity.
In 25/26 c.£6.2m has been attributed to GOV.UK app and related programme of personalisation and modernisation - this relates to spend on design, build, test and running. There has been no significant spend on marketing of the app, with less than £2k related to reaching private beta testing audiences.
To ask The Senior Deputy Speaker why the Parliament Now app will no longer be supported from late March.
To ask The Senior Deputy Speaker why the Parliament Now app will no longer be supported from late March.
The ParliamentNow app is based on out-of-date technology that is no longer supported on the Apple and Google app stores, making it a potential security risk.
There are very few users of the app - the ParliamentNow app has on average 160 monthly users, compared to 51,000 monthly views of the equivalent webpages. Maintaining a standalone app is a disproportionate use of Parliament’s resources, when all the information is readily available on the website https://now.parliament.uk/.
While the ParliamentNow app is being decommissioned, and will no longer be supported from late March, the Parliament Now website will continue to be available at https://now.parliament.uk/.The website delivers a more accessible and future-proof service, better supporting reliable use with both current and emerging assistive technologies.
App-like shortcuts for the website can be set up on tablets and mobile devices to take users directly to the relevant content and provide all the same information, without the requirement for a bespoke mobile app. Instructions on how to set up an Annunciator icon on your phone can be found on ParliNet and support for members is available from the Parliamentary Digital Service Drop-In and Support Desk.
To ask the Secretary of State for Science, Innovation and Technology, whether her Department requires the use of open‑source software, open standards or open interfaces as part of its oversight and approval of major IT procurement across Government.
To ask the Secretary of State for Science, Innovation and Technology, whether her Department requires the use of open‑source software, open standards or open interfaces as part of its oversight and approval of major IT procurement across Government.
As of February 2025, the Department for Science, Innovation and Technology (DSIT), through its incorporation of the Government Digital Service (GDS), requires full consideration be given to the use of open standards and open-source software.
DSIT oversight and approval processes for major IT spend is governed by the requirements and guidance contained in several key GDS publications:
- Technology Code of Practice (TCoP): This is the primary set of criteria used for government digital and technology spend controls. It explicitly requires departments to "be open and use open source" and to build technology using open standards to ensure interoperability and avoid vendor lock-in.
- The Service Standard: Point 12 requires teams to "make new source code open" and available for reuse across government, while Point 13 mandates the use of and contribution to open standards and common components.
- Open Standards Principles: The government's open standards principles state that the standards must be used for software interoperability, data, and document formats unless a specific exemption is granted.
Oversight Mechanisms
- v.6 Government Digital and Technology Controls are in place until 31 March 2026: all unexempted digital and technology spend proposals that fall within scope, must obtain DSIT Digital spend control approval prior to committing spend.
- In scope spend for public-facing digital services is whole life cost above £100,000.
- In scope spend for all other technology is whole life cost above £1,000,000.
- To obtain spend approval, departmental assurers (and, according to risk, GDS) benchmark the spend proposal against the requirements and guidance contained with the three key publications cited at section 2 above.
From 1 April 2026 onwards, each department is accountable for applying all functional standards as set by DSIT, regarding Digital, Data and Technology spends. Functional assurance will only be conducted by DSIT where the spend exceeds the Department’s Delegated Authority Limit (DAL) set by HM Treasury.
To ask the Secretary of State for the Home Department, what assessment has she made of the potential security threat posed to police forces in England and Wales by the use of Chinese software connected vehicles.
To ask the Secretary of State for the Home Department, what assessment has she made of the potential security threat posed to police forces in England and Wales by the use of Chinese software connected vehicles.
The Government prioritises national security and does not routinely provide details on operational matters or specific threats.
The Home Office works closely with the National Technical Authorities, Police Digital Service, National Police Chief’s Council (NPCC), alongside other Government Departments, to fully understand and address cyber vulnerabilities, proportional to the perceived threat. This collaborative effort covers all connected vehicles, including those using Chinese software
The government will continue to promote good practice in cybersecurity, support transparency on data collection and usage, and coordinate with the transport sector to strengthen the security of vehicles.
NPCC have shared guidance to all Chief Constables on understanding and effectively managing risks from Connected Vehicles. We will continue to work with partners to ensure the guidance remains up to date and that forces follow guidance appropriately.
To ask the Minister for the Cabinet Office, whether his Department has issued guidance to special advisers on using Google Docs.
To ask the Minister for the Cabinet Office, whether his Department has issued guidance to special advisers on using Google Docs.
Special advisers are required to adhere to the Code of Conduct for Special Advisers at all times. No specific guidance has been issued centrally from the Cabinet Office to special advisers on using Google Docs.
To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure that cervical screening appointments can be booked via the NHS app.
To ask the Secretary of State for Health and Social Care, what steps he is taking to help ensure that cervical screening appointments can be booked via the NHS app.
NHS England takes a digital first approach to issuing invitations and results in the National Health Service cervical screening programme, using the NHS App and SMS.
NHS England is committed to making it as easy as possible for those wishing to participate in cervical screening to book an appointment.
For many people registered with a general practice (GP), they can already book appointments using the NHS App.
However, as NHS England finalises the first phase of its digital approach to correspondence, it is exploring the feasibility of providing a direct link from the screening invitations on the NHS App to GP booking systems, making it even easier to make appointments.
Cervical screening sample takers, for example GP nurses, are flagging with patients that results may be sent to them via the NHS App and are encouraging them to use and switch on notifications on the App.
To ask the Minister for the Cabinet Office, with reference to his Department’s press release entitled Government launches consultation on making public services quicker, easier and more secure to access with digital ID, published on 10 March 2026, whether Government by app will store all data together for digital IDs.
To ask the Minister for the Cabinet Office, with reference to his Department’s press release entitled Government launches consultation on making public services quicker, easier and more secure to access with digital ID, published on 10 March 2026, whether Government by app will store all data together for digital IDs.
The Government is committed to the principle of data minimisation, ensuring the new digital ID system only processes the information necessary to provide a specific service.
There will be no new single central database storing all government data on a person in one place.
We are consulting on how we can build on existing infrastructure to provide a modern “Government by App” experience that gives users more control over their data than they have now and reduces reliance on manual paperwork.
To ask the Secretary of State for Health and Social Care, what evaluation has been undertaken of the use of artificial intelligence and enhanced NHS App tools in supporting patients with complex needs; how progress is being monitored towards the commitment that 95% of people with complex needs will have...
To ask the Secretary of State for Health and Social Care, what evaluation has been undertaken of the use of artificial intelligence and enhanced NHS App tools in supporting patients with complex needs; how progress is being monitored towards the commitment that 95% of people with complex needs will have...
NHS England is in the early stages of exploring how the use of artificial intelligence (AI) can improve patient access to services through the NHS App, including patients with complex needs. We are currently piloting AI triage in the NHS App in one area and plan to extend to three more areas by the end of the 2026/27 financial year to inform best approach.
Work is also underway to define an approach to enable patients with long term conditions to co-manage their care with clinical teams via the NHS App. Priority use cases will be agreed in the first half of the next financial year to take forward into delivery.
The Government is fully committed to the 10-Year Health Plan ambition that 95% of people with complex needs will have an agreed care plan by 2027, and the work required to deliver this commitment is in active development.
This includes how emerging technologies, including enhanced NHS App functionality, can support people with complex needs to be active participants in their own care. Through the Transforming People and Patient Facing Services programme, we are exploring how care plans can be made visible to patients via the NHS App. This work is currently in the discovery phase, examining priority use cases and the safest and most effective ways to present care plan information digitally.
We have also developed proxy access for the NHS App and are building and piloting the National Proxy Service to make it easier for people to manage healthcare on behalf of others, including those with complex needs.
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of enterprise software licensing practices on the ability of customers to run software across competing cloud platforms on equivalent commercial terms.
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of enterprise software licensing practices on the ability of customers to run software across competing cloud platforms on equivalent commercial terms.
In July last year, the Competition and Markets Authority’s (CMA) cloud market investigation identified a number of potential competition concerns, including barriers that may limit customer choice and make it harder for businesses to switch or run workloads across competing cloud providers on equivalent terms. The CMA recommended that its Board consider prioritising a future Strategic Market Status (SMS) investigation into cloud services under its new digital markets powers.
The Government is committed to promoting a competitive and innovative digital economy and therefore prioritised the commencement of these powers last year, alongside a clear expectation that they be used to support competition and innovation in digital markets. The CMA is independent of Government, and decisions on which markets to investigate are a matter for its Board alone.
To ask His Majesty's Government what privacy protections are in place around the use of facial recognition software by private companies.
To ask His Majesty's Government what privacy protections are in place around the use of facial recognition software by private companies.
The use of facial recognition technologies is already governed by existing legal frameworks including equalities and data protection laws, which provide significant and proportionate protections. Under UK GDPR, there is a high bar for using such technology, as the processing of biometric data for identification purposes falls into the existing definition of special category data processing.
Under the UK’s data protection framework, organisations must process personal data fairly, lawfully, and transparently, which means being clear with people about how and why their personal data is being processed. Any personal data should also be kept secure and not processed for longer than is necessary. Organisations must also carry out an impact assessment when processing activities involving new technologies are likely to result in a high risk to individuals’ rights and freedoms.
The Information Commissioner’s Office (ICO), the independent data protection regulator, has issued guidance on the use of facial recognition systems and continues to monitor developments in this area.
To ask His Majesty's Government what requirements are in place for private companies to inform their customers that facial recognition software is being used on the premises.
To ask His Majesty's Government what requirements are in place for private companies to inform their customers that facial recognition software is being used on the premises.
The use of facial recognition technologies is already governed by existing legal frameworks including equalities and data protection laws, which provide significant and proportionate protections. Under UK GDPR, there is a high bar for using such technology, as the processing of biometric data for identification purposes falls into the existing definition of special category data processing.
Under the UK’s data protection framework, organisations must process personal data fairly, lawfully, and transparently, which means being clear with people about how and why their personal data is being processed. Any personal data should also be kept secure and not processed for longer than is necessary. Organisations must also carry out an impact assessment when processing activities involving new technologies are likely to result in a high risk to individuals’ rights and freedoms.
The Information Commissioner’s Office (ICO), the independent data protection regulator, has issued guidance on the use of facial recognition systems and continues to monitor developments in this area.
To ask His Majesty's Government what plans they have to develop a legislative framework for the use of facial recognition software by private companies.
To ask His Majesty's Government what plans they have to develop a legislative framework for the use of facial recognition software by private companies.
The use of facial recognition technologies is already governed by existing legal frameworks including equalities and data protection laws, which provide significant and proportionate protections. Under UK GDPR, there is a high bar for using such technology, as the processing of biometric data for identification purposes falls into the existing definition of special category data processing.
Under the UK’s data protection framework, organisations must process personal data fairly, lawfully, and transparently, which means being clear with people about how and why their personal data is being processed. Any personal data should also be kept secure and not processed for longer than is necessary. Organisations must also carry out an impact assessment when processing activities involving new technologies are likely to result in a high risk to individuals’ rights and freedoms.
The Information Commissioner’s Office (ICO), the independent data protection regulator, has issued guidance on the use of facial recognition systems and continues to monitor developments in this area.
To ask the Secretary of State for Health and Social Care, what steps he is taking to (a) support NHS trusts with software needs and (b) unify software across NHS trusts.
To ask the Secretary of State for Health and Social Care, what steps he is taking to (a) support NHS trusts with software needs and (b) unify software across NHS trusts.
NHS England supports National Health Service trusts with software needs in many ways, including through documentation, guides, support, a developer community, application programming interfaces, and mandatory standards.
NHS England is unifying software across NHS trusts through application of interoperability and accessibility standards and national services such as NHS Notify.
NHS trusts make their own decisions regarding the adoption and deployment of software and are expected to ensure that access to the tools they employ is safe, ethical, effective, and equitable for all within their remit.
Lords statement on launching a national conversation on how we will build and use digital ID as the means to access public services digitally on a mobile phone or computer.
Lords statement on launching a national conversation on how we will build and use digital ID as the means to access public services digitally on a mobile phone or computer.
My Lords, this Statement was delivered just one week ago and has already run into some serious difficulty. Reports in the press suggest that both the Health Secretary and the Education Secretary have made it clear that their departments will not provide some of the data required for the scheme....
My Lords, this Statement was delivered just one week ago and has already run into some serious difficulty. Reports in the press suggest that both the Health Secretary and the Education Secretary have made it clear that their departments will not provide some of the data required for the scheme....
My Lords, I thank the Minister for this opportunity to respond to last week’s Statement and, indeed, for his personal engagement with us at that time.
The Chief Secretary told the Commons on Tuesday that he was continuing the proud Labour tradition of building public services for the many. He invoked...
My Lords, I thank the Minister for this opportunity to respond to last week’s Statement and, indeed, for his personal engagement with us at that time.
The Chief Secretary told the Commons on Tuesday that he was continuing the proud Labour tradition of building public services for the many. He invoked...
I thank the noble Earl and the noble Lord for their contributions. The noble Lord, Lord Clement-Jones, is asking me questions to which, as he very well knows, I am not going to give the answer. That is the whole point of the consultation, and across the Chamber, everyone knows...
I thank the noble Earl and the noble Lord for their contributions. The noble Lord, Lord Clement-Jones, is asking me questions to which, as he very well knows, I am not going to give the answer. That is the whole point of the consultation, and across the Chamber, everyone knows...
My Lords, first, I take it from what the Minister has just said about costs that no sum has been earmarked in the current three-year expenditure review for the development of the scheme—can he confirm that? Secondly, will people in Scotland have to access the Government’s proposed ID scheme for...
My Lords, first, I take it from what the Minister has just said about costs that no sum has been earmarked in the current three-year expenditure review for the development of the scheme—can he confirm that? Secondly, will people in Scotland have to access the Government’s proposed ID scheme for...
We will consult the devolved authorities on this; they will be a major part of the consultation. There is no definite cost for the
programme because the design of what we are building has not been decided yet. Noble Lords should not just look at one line item on the...
We will consult the devolved authorities on this; they will be a major part of the consultation. There is no definite cost for the
programme because the design of what we are building has not been decided yet. Noble Lords should not just look at one line item on the...
My Lords, I declare an interest as the co-chair of the All-Party Parliamentary Group on Digital Identity. The Minister said that he will consult widely on this and on what support there might be for it. Nearly 3 million people have signed the petition. If they have not already convinced...
My Lords, I declare an interest as the co-chair of the All-Party Parliamentary Group on Digital Identity. The Minister said that he will consult widely on this and on what support there might be for it. Nearly 3 million people have signed the petition. If they have not already convinced...
On the noble Baroness’s last point, how we look at inclusion and accessibility is really important in tackling those issues of discrimination. It is very important that the consultation looks at that. The noble Earl also raised a question about the NHS app which I did not explicitly address. That...
On the noble Baroness’s last point, how we look at inclusion and accessibility is really important in tackling those issues of discrimination. It is very important that the consultation looks at that. The noble Earl also raised a question about the NHS app which I did not explicitly address. That...
I very much welcome the deliberative aspect of this consultation. It is good to see the Government doing that, and I hope it goes into other areas. I want to associate myself with many of the questions that the noble Lord, Lord Clement-Jones, asked. Hopefully over this consultation period they...
I very much welcome the deliberative aspect of this consultation. It is good to see the Government doing that, and I hope it goes into other areas. I want to associate myself with many of the questions that the noble Lord, Lord Clement-Jones, asked. Hopefully over this consultation period they...
I cannot be too prescriptive, but I can reassure the noble Baroness on her first point; a number of noble Lords have raised this issue. This will be a sovereign-based scheme. We will develop it in-house through government services. It will not be contracted out. On her other point on...
I cannot be too prescriptive, but I can reassure the noble Baroness on her first point; a number of noble Lords have raised this issue. This will be a sovereign-based scheme. We will develop it in-house through government services. It will not be contracted out. On her other point on...
My Lords, I thank the Minister for his update. First, can I take him back to a slightly more fundamental question that we are yet to address in this exchange? Why do the Government feel it is necessary at all to have a consultation, given the visceral public reaction to...
My Lords, I thank the Minister for his update. First, can I take him back to a slightly more fundamental question that we are yet to address in this exchange? Why do the Government feel it is necessary at all to have a consultation, given the visceral public reaction to...
I keep coming back to the point that when we are looking at public services and people’s access to them, there is a solution here that most people would be very happy about—but we will not determine that unless we have a fuller consultation.
On the value-for-money element, the deliberative process...
I keep coming back to the point that when we are looking at public services and people’s access to them, there is a solution here that most people would be very happy about—but we will not determine that unless we have a fuller consultation.
On the value-for-money element, the deliberative process...
My Lords, I endorse what my noble friend has said; I hope we all give this a great deal of support. Does he agree with me that it is a great pity that the pilot scheme abolished by the coalition Government in 2010 was not allowed to run? All the...
My Lords, I endorse what my noble friend has said; I hope we all give this a great deal of support. Does he agree with me that it is a great pity that the pilot scheme abolished by the coalition Government in 2010 was not allowed to run? All the...
I agree with my noble friend. When we all sit down and have a sensible discussion about this and try to take the partisan politics away, we will reach a much better consensus. This consultation enables us to do that.
At the outset, we have to put at the forefront of...
I agree with my noble friend. When we all sit down and have a sensible discussion about this and try to take the partisan politics away, we will reach a much better consensus. This consultation enables us to do that.
At the outset, we have to put at the forefront of...
My Lords, I join the noble Baroness, Lady Kidron, in applauding the Government’s commitment in this Statement to deliberative democracy. That is an innovative step forward, but I am sure the Minister will want this Statement to be accurate, so I point out that it says:
“This will not be a...
My Lords, I join the noble Baroness, Lady Kidron, in applauding the Government’s commitment in this Statement to deliberative democracy. That is an innovative step forward, but I am sure the Minister will want this Statement to be accurate, so I point out that it says:
“This will not be a...
I do not agree at all. I think that 14% of people do not have some of the things that the noble Baroness referred to, but the world is changing very fast and if we are to address financial exclusion, inclusion and accessibility, this process can address many of those...
I do not agree at all. I think that 14% of people do not have some of the things that the noble Baroness referred to, but the world is changing very fast and if we are to address financial exclusion, inclusion and accessibility, this process can address many of those...
My Lords, I welcome my noble friend’s points about the consultation process; there is a great deal to consult about. As one Tesco consumer to another, can my noble friend confirm that, almost irrespective of the consultation, the Government are determined to allow an individual, if they wish, to delete...
My Lords, I welcome my noble friend’s points about the consultation process; there is a great deal to consult about. As one Tesco consumer to another, can my noble friend confirm that, almost irrespective of the consultation, the Government are determined to allow an individual, if they wish, to delete...
Let me address the first question. This is not a mandatory scheme and, certainly, if people have a digital ID, they can say they do not want it. I do not anticipate any circumstances where a Government would want to take away something that lets people access public services, but...
Let me address the first question. This is not a mandatory scheme and, certainly, if people have a digital ID, they can say they do not want it. I do not anticipate any circumstances where a Government would want to take away something that lets people access public services, but...
My Lords, as ever with many big government ideas, there is a solution that is yet to find a problem.
I am yet to hear a ministerial Statement on the very serious data events that happened at Companies House over the last week. I have not heard a Statement from Ministers...
My Lords, as ever with many big government ideas, there is a solution that is yet to find a problem.
I am yet to hear a ministerial Statement on the very serious data events that happened at Companies House over the last week. I have not heard a Statement from Ministers...
The noble Lord knows that I cannot possibly answer on his latter point, but I certainly will ensure that he gets a response about it. It is interesting that he was, I think, making the case for what we are proposing. The problem is that different government departments have different...
The noble Lord knows that I cannot possibly answer on his latter point, but I certainly will ensure that he gets a response about it. It is interesting that he was, I think, making the case for what we are proposing. The problem is that different government departments have different...
My Lords, NHS Digital services are built and run to rigorous Government Digital Service standards. They are secure, user-centred, interoperable and continually improving. National Health Service England has significantly expanded its in-house engineering and data capability, and it is reducing its reliance on outsourced systems and strengthening operational resilience. These measures ensure that health and care data is available in all clinical settings to improve outcomes for patients, while delivering value for money to the taxpayer.
My Lords, NHS Digital services are built and run to rigorous Government Digital Service standards. They are secure, user-centred, interoperable and continually improving. National Health Service England has significantly expanded its in-house engineering and data capability, and it is reducing its reliance on outsourced systems and strengthening operational resilience. These measures ensure that health and care data is available in all clinical settings to improve outcomes for patients, while delivering value for money to the taxpayer.
To ask His Majesty’s Government what plans they have for sustaining and enhancing the in-house software capabilities of the NHS.
I thank the Minister for that reassuring Answer. The NHS has had a disastrous history of outsourcing its IT technology, which has wasted millions of pounds. A requirement of outsourcing is that there must be sufficient in-house expertise to properly assess the need for outside assistance and the quality of whatever assistance is on offer. In the absence of such expertise, outsourcing can be perilous. Moreover, given the requisite in-house expertise, outsourcing may become unnecessary. At a time when a host of novel IT solutions are becoming available, the IT staff of NHS England are seeing their numbers radically reduced. At the same time, the NHS is becoming increasingly dependent on the services of large American IT corporations. Can we be assured—genuinely assured—that history will not be repeating itself?
I thank the Minister for that reassuring Answer. The NHS has had a disastrous history of outsourcing its IT technology, which has wasted millions of pounds. A requirement of outsourcing is that there must be sufficient in-house expertise to properly assess the need for outside assistance and the quality of whatever assistance is on offer. In the absence of such expertise, outsourcing can be perilous. Moreover, given the requisite in-house expertise, outsourcing may become unnecessary. At a time when a host of novel IT solutions are becoming available, the IT staff of NHS England are seeing their numbers radically reduced. At the same time, the NHS is becoming increasingly dependent on the services of large American IT corporations. Can we be assured—genuinely assured—that history will not be repeating itself?
My noble friend is right to point out the history. The NHS previously relied very heavily on large, outsourced IT systems that, in some cases, led to inflexibility, high long-term costs and limited NHS control over core platforms and data. I was glad to arrange for my noble friend to meet the chief data and analytics officer at NHS England last Wednesday. I hope that, like me, he was reassured that NHS England has very much shifted its model towards building and operating critical digital services in-house, in line with the standards that I referred to in my initial Answer.
My noble friend is right to point out the history. The NHS previously relied very heavily on large, outsourced IT systems that, in some cases, led to inflexibility, high long-term costs and limited NHS control over core platforms and data. I was glad to arrange for my noble friend to meet the chief data and analytics officer at NHS England last Wednesday. I hope that, like me, he was reassured that NHS England has very much shifted its model towards building and operating critical digital services in-house, in line with the standards that I referred to in my initial Answer.
My noble friend is right to point out the history. The NHS previously relied very heavily on large, outsourced IT systems that, in some cases, led to inflexibility, high long-term costs and limited NHS control over core platforms and data. I was glad to arrange for my noble friend to meet the chief data and analytics officer at NHS England last Wednesday. I hope that, like me, he was reassured that NHS England has very much shifted its model towards building and operating critical digital services in-house, in line with the standards that I referred to in my initial Answer.
I thank the Minister for that reassuring Answer. The NHS has had a disastrous history of outsourcing its IT technology, which has wasted millions of pounds. A requirement of outsourcing is that there must be sufficient in-house expertise to properly assess the need for outside assistance and the quality of whatever assistance is on offer. In the absence of such expertise, outsourcing can be perilous. Moreover, given the requisite in-house expertise, outsourcing may become unnecessary. At a time when a host of novel IT solutions are becoming available, the IT staff of NHS England are seeing their numbers radically reduced. At the same time, the NHS is becoming increasingly dependent on the services of large American IT corporations. Can we be assured—genuinely assured—that history will not be repeating itself?
My Lords, cyber security is an essential element in any system, but nowhere more so than when people’s health records are being maintained. Many security breaches are attributed, at least in part, to human error. What investment are His Majesty’s Government making to train front-line staff in the new systems and provide continuous professional development to achieve the 10-year digital healthcare plan?
My Lords, cyber security is an essential element in any system, but nowhere more so than when people’s health records are being maintained. Many security breaches are attributed, at least in part, to human error. What investment are His Majesty’s Government making to train front-line staff in the new systems and provide continuous professional development to achieve the 10-year digital healthcare plan?
The straightforward answer is that we are doing exactly that. It is important to say that our front-line digitisation—our move from analogue to digital—is not something for the sake of it; we are doing it because it is improving efficiency and outcomes. For example, a 94% coverage of electronic patient records is expected by the end of this month, and the digitally mature trusts show a 13% lower cost per admission. That is a prize worth having, but we can do it only through the systems and training that the noble Baroness seeks.
The straightforward answer is that we are doing exactly that. It is important to say that our front-line digitisation—our move from analogue to digital—is not something for the sake of it; we are doing it because it is improving efficiency and outcomes. For example, a 94% coverage of electronic patient records is expected by the end of this month, and the digitally mature trusts show a 13% lower cost per admission. That is a prize worth having, but we can do it only through the systems and training that the noble Baroness seeks.
The straightforward answer is that we are doing exactly that. It is important to say that our front-line digitisation—our move from analogue to digital—is not something for the sake of it; we are doing it because it is improving efficiency and outcomes. For example, a 94% coverage of electronic patient records is expected by the end of this month, and the digitally mature trusts show a 13% lower cost per admission. That is a prize worth having, but we can do it only through the systems and training that the noble Baroness seeks.
My Lords, cyber security is an essential element in any system, but nowhere more so than when people’s health records are being maintained. Many security breaches are attributed, at least in part, to human error. What investment are His Majesty’s Government making to train front-line staff in the new systems and provide continuous professional development to achieve the 10-year digital healthcare plan?
My Lords, I support what the noble Viscount said. The history of software in the National Health Service is nothing less than a disaster. Coupled with that is a very unfortunate situation where some of the companies that have been responsible for these messes in the NHS are still on the Government’s procurement lists and are still getting contracts from the Government. Surely more attention should be paid to that, and we should curb that as soon as possible.
My Lords, I support what the noble Viscount said. The history of software in the National Health Service is nothing less than a disaster. Coupled with that is a very unfortunate situation where some of the companies that have been responsible for these messes in the NHS are still on the Government’s procurement lists and are still getting contracts from the Government. Surely more attention should be paid to that, and we should curb that as soon as possible.
If the noble Lord has particular companies in mind, he is most welcome to raise them with me. It is important that we look at what NHS teams have done: they have designed, built and maintained
national platforms. The NHS app is an example; I am sure that many noble Lords will be familiar with it. That is going to be our digital front door to the NHS. In addition, there is the NHS login and core national infrastructure. All these mean full NHS ownership, governance and control. Supported by £2.5 billion of investment in 2025-26, we are, as the noble Lord seeks, expanding NHS in-house digital capability to reduce the reliance on large suppliers.
If the noble Lord has particular companies in mind, he is most welcome to raise them with me. It is important that we look at what NHS teams have done: they have designed, built and maintained
national platforms. The NHS app is an example; I am sure that many noble Lords will be familiar with it. That is going to be our digital front door to the NHS. In addition, there is the NHS login and core national infrastructure. All these mean full NHS ownership, governance and control. Supported by £2.5 billion of investment in 2025-26, we are, as the noble Lord seeks, expanding NHS in-house digital capability to reduce the reliance on large suppliers.
If the noble Lord has particular companies in mind, he is most welcome to raise them with me. It is important that we look at what NHS teams have done: they have designed, built and maintained
national platforms. The NHS app is an example; I am sure that many noble Lords will be familiar with it. That is going to be our digital front door to the NHS. In addition, there is the NHS login and core national infrastructure. All these mean full NHS ownership, governance and control. Supported by £2.5 billion of investment in 2025-26, we are, as the noble Lord seeks, expanding NHS in-house digital capability to reduce the reliance on large suppliers.
My Lords, I support what the noble Viscount said. The history of software in the National Health Service is nothing less than a disaster. Coupled with that is a very unfortunate situation where some of the companies that have been responsible for these messes in the NHS are still on the Government’s procurement lists and are still getting contracts from the Government. Surely more attention should be paid to that, and we should curb that as soon as possible.
My Lords, last week’s catastrophic attack on Stryker by Iranian-linked actors paralysed supply of some critical surgical equipment across the NHS. Does the Minister agree that our total reliance on vulnerable third-party global medtech platforms is a serious security risk? How will the Government ensure in-house expertise and procurement software so that the NHS can bypass compromised commercial networks during such crises?
My Lords, last week’s catastrophic attack on Stryker by Iranian-linked actors paralysed supply of some critical surgical equipment across the NHS. Does the Minister agree that our total reliance on vulnerable third-party global medtech platforms is a serious security risk? How will the Government ensure in-house expertise and procurement software so that the NHS can bypass compromised commercial networks during such crises?
Cyber attacks across our whole government are extremely concerning, and that is why we have built resilience. On health and social care specifically, I can assure the noble Lord that, in 2025-26, we invested £75 million across health and social care; that built on the £375 million invested since 2017. When I had responsibility for the blood transfusion service, my own experience was that, where there was a cyber attack, we had the systems in place.
Cyber attacks across our whole government are extremely concerning, and that is why we have built resilience. On health and social care specifically, I can assure the noble Lord that, in 2025-26, we invested £75 million across health and social care; that built on the £375 million invested since 2017. When I had responsibility for the blood transfusion service, my own experience was that, where there was a cyber attack, we had the systems in place.
Cyber attacks across our whole government are extremely concerning, and that is why we have built resilience. On health and social care specifically, I can assure the noble Lord that, in 2025-26, we invested £75 million across health and social care; that built on the £375 million invested since 2017. When I had responsibility for the blood transfusion service, my own experience was that, where there was a cyber attack, we had the systems in place.
My Lords, last week’s catastrophic attack on Stryker by Iranian-linked actors paralysed supply of some critical surgical equipment across the NHS. Does the Minister agree that our total reliance on vulnerable third-party global medtech platforms is a serious security risk? How will the Government ensure in-house expertise and procurement software so that the NHS can bypass compromised commercial networks during such crises?
My Lords, there is always a very difficult balance between keeping something in-house or outsourcing it, and we should not forget the national programme for IT in the NHS in the early 2000s, which ended up costing between £10 billion and £20 billion. My question is on the company Palantir. The Minister will be aware that there are a range of views on Palantir. Some say that it is the best software available and that no one can match it; others say that they are worried that it will lock the NHS in long-term and scrape data for other uses. What specific measures have NHS England and the department put in place so that, in the event that the Palantir contract is not renewed, the healthcare system will be able to move seamlessly to another supplier?
My Lords, there is always a very difficult balance between keeping something in-house or outsourcing it, and we should not forget the national programme for IT in the NHS in the early 2000s, which ended up costing between £10 billion and £20 billion. My question is on the company Palantir. The Minister will be aware that there are a range of views on Palantir. Some say that it is the best software available and that no one can match it; others say that they are worried that it will lock the NHS in long-term and scrape data for other uses. What specific measures have NHS England and the department put in place so that, in the event that the Palantir contract is not renewed, the healthcare system will be able to move seamlessly to another supplier?
That seamless movement is an important point generally, but the federated data platform does not centralise or sell patient data. Data remains firmly under NHS control, and access is strictly governed. It is fully auditable and used only for approved patient benefit and NHS benefit. Palantir operates strictly under the instruction of NHS England and it does not, as I said, own or control NHS data. That access is tightly governed. In response to the earlier question, I note that the federated data platform to which the noble Lord refers is cyber resilient and subject to rigorous contractual, legal and information governance controls.
That seamless movement is an important point generally, but the federated data platform does not centralise or sell patient data. Data remains firmly under NHS control, and access is strictly governed. It is fully auditable and used only for approved patient benefit and NHS benefit. Palantir operates strictly under the instruction of NHS England and it does not, as I said, own or control NHS data. That access is tightly governed. In response to the earlier question, I note that the federated data platform to which the noble Lord refers is cyber resilient and subject to rigorous contractual, legal and information governance controls.
That seamless movement is an important point generally, but the federated data platform does not centralise or sell patient data. Data remains firmly under NHS control, and access is strictly governed. It is fully auditable and used only for approved patient benefit and NHS benefit. Palantir operates strictly under the instruction of NHS England and it does not, as I said, own or control NHS data. That access is tightly governed. In response to the earlier question, I note that the federated data platform to which the noble Lord refers is cyber resilient and subject to rigorous contractual, legal and information governance controls.
My Lords, there is always a very difficult balance between keeping something in-house or outsourcing it, and we should not forget the national programme for IT in the NHS in the early 2000s, which ended up costing between £10 billion and £20 billion. My question is on the company Palantir. The Minister will be aware that there are a range of views on Palantir. Some say that it is the best software available and that no one can match it; others say that they are worried that it will lock the NHS in long-term and scrape data for other uses. What specific measures have NHS England and the department put in place so that, in the event that the Palantir contract is not renewed, the healthcare system will be able to move seamlessly to another supplier?
My Lords, my question also relates to the federated data platform. I am sure the noble Baroness is aware that more than 50,000 patients have written to their local trust boards asking not to have their data placed on it. The Greater Manchester ICB, serving 2.8 million patients, has said
that this does not present value for money and is a big public trust issue. Palantir is of course owned by Peter Thiel and Alex Karp, who are closely associated with the Trump regime and have very right-wing and anti-democratic views. Does the Minister acknowledge that this association with Palantir is damaging our NHS?
My Lords, my question also relates to the federated data platform. I am sure the noble Baroness is aware that more than 50,000 patients have written to their local trust boards asking not to have their data placed on it. The Greater Manchester ICB, serving 2.8 million patients, has said
that this does not present value for money and is a big public trust issue. Palantir is of course owned by Peter Thiel and Alex Karp, who are closely associated with the Trump regime and have very right-wing and anti-democratic views. Does the Minister acknowledge that this association with Palantir is damaging our NHS?
I would first look at delivery: the federated data platform has enabled nearly 100,000 extra operations, removed over 600,000 patients from waiting lists and reduced unnecessary bed days by 15%, as well as driving a 10% improvement in cancer diagnosis—so people are being diagnosed sooner because the system is working more efficiently, and that is important. This is a three-year contract given in 2023. I refer the noble Baroness to the comments I made to the noble Lord, Lord Kamall, about the rigorous contract due diligence for all commercial agreements, including with Palantir.
I would first look at delivery: the federated data platform has enabled nearly 100,000 extra operations, removed over 600,000 patients from waiting lists and reduced unnecessary bed days by 15%, as well as driving a 10% improvement in cancer diagnosis—so people are being diagnosed sooner because the system is working more efficiently, and that is important. This is a three-year contract given in 2023. I refer the noble Baroness to the comments I made to the noble Lord, Lord Kamall, about the rigorous contract due diligence for all commercial agreements, including with Palantir.
I would first look at delivery: the federated data platform has enabled nearly 100,000 extra operations, removed over 600,000 patients from waiting lists and reduced unnecessary bed days by 15%, as well as driving a 10% improvement in cancer diagnosis—so people are being diagnosed sooner because the system is working more efficiently, and that is important. This is a three-year contract given in 2023. I refer the noble Baroness to the comments I made to the noble Lord, Lord Kamall, about the rigorous contract due diligence for all commercial agreements, including with Palantir.
My Lords, my question also relates to the federated data platform. I am sure the noble Baroness is aware that more than 50,000 patients have written to their local trust boards asking not to have their data placed on it. The Greater Manchester ICB, serving 2.8 million patients, has said
that this does not present value for money and is a big public trust issue. Palantir is of course owned by Peter Thiel and Alex Karp, who are closely associated with the Trump regime and have very right-wing and anti-democratic views. Does the Minister acknowledge that this association with Palantir is damaging our NHS?
My Lords, it is historically true that the NHS wasted a lot of money, but this was partly because the development of digital services was in-house. Currently, things are looking much better, and the classic example is the development of the NHS app. However, I will ask the Minister about the health research data service that will be established. Patients should have confidence in data that is used and collected for research, partly because of the recent report on UK Biobank, where the researchers published the codes they were using to access data for research. It has to be made absolutely certain that the public have the confidence in the data that is used.
My Lords, it is historically true that the NHS wasted a lot of money, but this was partly because the development of digital services was in-house. Currently, things are looking much better, and the classic example is the development of the NHS app. However, I will ask the Minister about the health research data service that will be established. Patients should have confidence in data that is used and collected for research, partly because of the recent report on UK Biobank, where the researchers published the codes they were using to access data for research. It has to be made absolutely certain that the public have the confidence in the data that is used.
Absolutely—public confidence is really important, and the debate around this today perhaps emphasises the need to communicate the realities of what is going on. But giving the NHS greater control and long-term value for money, as well as protecting privacy and improving public trust while improving outcomes, is the way forward. But the noble Lord is quite right, and we will ensure that we seek to build that confidence still further.