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My Lords, the growth of the internet has brought us many opportunities but unfortunately, all too often, it has been exploited by those who seek to use it as a tool to spread hatred and to target individuals and communities because of who they are or what they believe. The Government are determined to do everything possible to stamp out hate crime. The UK already has some of the strongest legislation on hate crime anywhere in the world, and these laws apply online. We will continue working with a broad range of stakeholders both nationally and globally as we seek to eradicate the threats and harms that we face.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1860
House
House of Lords

I take note of the noble Baroness’s account for the House of the issues raised in the BBC case last week. It is of course right that we should continue to keep our position under review, but a complete response to this problem requires more than just legislation; it needs the support of internet service providers and their communities along with the application of advanced technologies. For instance, in our work in countering violent extremism, counter-narrative initiatives are required, along with disruption mechanisms and robust complaints and take-down procedures. All of this serves to challenge the hatred that people are facing online.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1861
House
House of Lords

The noble Baroness is absolutely correct. It is indeed important that companies should take responsibility for their actions. The majority of internet platforms are based overseas and provide global services, and as the House is fully aware, there is significant complexity around introducing any regime that governs online activity, including keeping any such obligation current given the speed of the evolution of technology, the global nature of the internet and the extraterritorial nature of the jurisdiction that applies.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1861
House
House of Lords

Yes. I should say to my noble friend that we are clear that what is illegal offline is also illegal online. Legislation is in place to deal with internet trolls, cyberstalking, harassment, revenge porn and the perpetrators of grossly offensive, obscene or menacing behaviour.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1861
House
House of Lords

Statutory guidance is one of a range of options that could be chosen when placing an obligation on companies to take greater steps to tackle the misuse of their platforms. It is right that we should continue to press companies to take more effective action to tackle any misuse of their platforms and services, and to strengthen and act on any contraventions of their terms and conditions of use, which go further than the law itself.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1862
House
House of Lords

I thank the noble Lord and acknowledge the importance of the tragedies that have affected a lot of young people online. I shall take forward his thoughts and come back to him. Realistically, we have in place a strong regime of recommended guidance for companies through the UK Council for Child Internet Safety, and companies comply with it. I would say that today we are further along in combating child sexual abuse and exploitation online, and as new developments emerge, we will need to continue to evolve the guidance to support people and victims and to address the perpetrators of these crimes.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1862
House
House of Lords

Online anonymity is a particular problem. Online abuse is abhorrent and its consequences can be devastating, but oftentimes people are anonymous and it is difficult to track them. Unfortunately, while online abuse is always harmful it is not always illegal, so the goal of the Government is to equip people with the knowledge and the tools they need in order to be digitally resilient. That is why last week the Government announced a new duty on all schools to provide education on online relationships as part of the PSHE curriculum and have announced a cross-government internet safety strategy with a Green Paper that is due out before the summer.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
15 March 2017
Reference
779 c1862
House
House of Lords

To ask Her Majesty’s Government whether they plan to create statutory guidance to ensure that social media sites address online abuse.

Asked by
Baroness Nye (Labour)
Oral questions - Lead
Status
Answered
Date
15 March 2017
Reference
779 cc1860-2
House
House of Lords

Lords question for short debate on what steps they are taking in order to achieve compliance with the new European Union net-neutrality Connected Continent requirements in such a way that United Kingdom adult content filtering regimes can be maintained in order to help keep children safe online.

Lead member
Baroness Howe of Idlicote
Answering member
Baroness Shields
Department
Home Office
Type
Questions for short debate
Date
1 December 2016
Reference
777 cc396-414
House
House of Lords

To ask Her Majesty’s Government what action they are taking to stop cold-callers who try to lure people into pension scams.

Asked by
Baroness Altmann (Conservative)
Answering body
Department for Culture, Media and Sport
Type
Written questions
Status
Answered
Date
26 September 2016
Reference
HL1762
House
House of Lords

To ask Her Majesty’s Government what steps they plan to take to support small and medium-sized enterprises in the light of the number of cyber attacks against them in 2015.

Asked by
Lord Taylor of Warwick (Non-affiliated)
Answering body
Department for Culture, Media and Sport
Type
Written questions
Status
Answered
Date
22 February 2016
Reference
HL6071
House
House of Lords

To ask Her Majesty’s Government how a child is defined within the Ofcom Broadcasting Code.

Asked by
Baroness Howe of Idlicote (Crossbench)
Answering body
Department for Culture, Media and Sport
Type
Written questions
Status
Answered
Date
15 December 2015
Reference
HL4150
House
House of Lords

To ask Her Majesty’s Government how Ofcom is ensuring that persons under the age of 18 are protected from inappropriate content in television and radio services.

Asked by
Baroness Howe of Idlicote (Crossbench)
Answering body
Department for Culture, Media and Sport
Type
Written questions
Status
Answered
Date
15 December 2015
Reference
HL4151
House
House of Lords

Lords committee stage. Clauses 1 to 11 agreed to. Bill reported with amendments (HL Bill 82).

Lead member
Baroness Howe of Idlicote
Answering member
Baroness Shields
Department
Department for Culture, Media and Sport
Type
Committee of the Whole House (HL); Debates on bills
Date
11 December 2015
Reference
767 cc1787-1813
House
House of Lords

Lords motion to take note of the impact of pornography on society. Agreed to on question.

Lead member
Bishop of Chester
Answering member
Baroness Shields
Department
Department for Culture, Media and Sport
Type
Debates
Date
5 November 2015
Reference
765 cc1766-1801
House
House of Lords

To ask Her Majesty’s Government what assessment they have made of the case for the use of the strongest encryption standards online, with no back door access, in order to protect the integrity of the global digital infrastructure for all organisations and citizens who rely on it.

Asked by
Lord Strasburger (Liberal Democrat)
Oral questions - Lead
Status
Answered
Date
27 October 2015
Reference
765 cc1085-8
House
House of Lords

My Lords, the Government recognise the essential role that strong encryption plays in enabling the protection of sensitive personal data and securing online communications and transactions. The Government do not advocate or require the provision of a back-door key or support arbitrarily weakening the security of internet applications and services in such a way. Such tools threaten the integrity of the internet itself. Current law requires that companies must be able to provide targeted access,

subject to warrant, to the communications of those who seek to commit crimes or do serious harm in the UK or to its citizens.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
27 October 2015
Reference
765 c1085
House
House of Lords

The Prime Minister did not advocate banning encryption; he expressed concern that many companies are building end-to-end encrypted applications and services and not retaining the keys. The Prime Minister has repeatedly said that there cannot be a safe place for terrorists, criminals and paedophiles to operate freely, with impunity and beyond the reach of law. This is not about creating back doors; this is about companies being able to access communications on their network when presented with a warrant.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
27 October 2015
Reference
765 c1086
House
House of Lords

The noble Lord raises a very important point. There is an alarming movement towards end-to-end encrypted applications, such as those that he mentioned. It is absolutely essential that these companies which understand and build those stacks of technology are able to decrypt that information and provide it to law enforcement in extremis.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
27 October 2015
Reference
765 c1086
House
House of Lords

My Lords, the events of the past week demonstrate the importance of robust cybersecurity plans and encryption to protect our citizens and our national infrastructure. As Minister Vaizey said yesterday in the other place, the Government—and, indeed, the previous coalition Government—have worked to ensure that companies have the tools they need to protect themselves against cyberattack. We have invested £860 million in a five-year national cybersecurity programme and set up the National Cyber Crime Unit

inside the National Crime Agency. Our Cyber Essentials scheme sets out basic controls for all organisations, including the national grid, which they must have in place to protect against cyberattacks.

Answered by
Baroness Shields (Conservative)
Type
Oral answers to questions
Date
27 October 2015
Reference
765 c1086
House
House of Lords