DWP utilises technology which allows encryption with most providers of personal email services, such as Gmail or Outlook, helping this stay secure. As such, email communication with customers is currently permitted in certain circumstances, for example, where the customer has a reasonable adjustment in place.

The Department is keen to utilise the benefits provided by email communication, as part of its work in modernising customer contact channels to deliver modernised services. The department is currently exploring a number of specific possibilities to expand its use of outbound email to communicate with customers, recently testing sending of notifications via email to overseas customers in areas where the postal system is unreliable.

Information on processing times for voluntary return applications is not held centrally and is not currently captured in a publishable form.

Our priority is to consider applications as efficiently and fairly as possible. There may, however, be circumstances which delay the progression of a case, for example waiting for evidence that is of importance in deciding an application, or a need to obtain documentation to enable travel. In these circumstances, regular reviews are undertaken at appropriate intervals, dependant on the reason why the application cannot be progressed.

Information on processing times for voluntary return applications is not held centrally and is not currently captured in a publishable form.

Our priority is to consider applications as efficiently and fairly as possible. There may, however, be circumstances which delay the progression of a case, for example waiting for evidence that is of importance in deciding an application, or a need to obtain documentation to enable travel. In these circumstances, regular reviews are undertaken at appropriate intervals, dependant on the reason why the application cannot be progressed.

The Home Office aims to provide interpreter and translation services for refugees and asylum seekers at public expense whenever and wherever necessary. Interpreters are engaged by the Home Office to act on its behalf. They are not Home Office employees and undertake freelance work commissioned by the Home Office. In some circumstances interpreting services are provided by commercial partners.

Interpreters/translators engaged are required to operate to a high standard on a range of protection-based and human rights topics including (though not limited to) religious conversion, Female Genital Mutilation (FGM), sexuality and gender-based claims, all types and forms of persecution, medical (physical and mental health) and political activity.

The Home Office also works with other commercial providers and public sector bodies which provide interpreters and linguists to ensure the best sector-wide standards are applied.

Guidance on the use of interpretation and translation services, Detention Services Order ‘Interpretation Services and use of Translation Devices’, was published in July 2022. This guidance sets out the provisions, including interpretation services and translation devices, available for individuals held in immigration detention and the circumstances in which these should be used.

The Home Office aims to provide interpreter and translation services for refugees and asylum seekers at public expense whenever and wherever necessary. Interpreters are engaged by the Home Office to act on its behalf. They are not Home Office employees and undertake freelance work commissioned by the Home Office. In some circumstances interpreting services are provided by commercial partners.

Interpreters/translators engaged are required to operate to a high standard on a range of protection-based and human rights topics including (though not limited to) religious conversion, Female Genital Mutilation (FGM), sexuality and gender-based claims, all types and forms of persecution, medical (physical and mental health) and political activity.

The Home Office also works with other commercial providers and public sector bodies which provide interpreters and linguists to ensure the best sector-wide standards are applied.

Guidance on the use of interpretation and translation services, Detention Services Order ‘Interpretation Services and use of Translation Devices’, was published in July 2022. This guidance sets out the provisions, including interpretation services and translation devices, available for individuals held in immigration detention and the circumstances in which these should be used.

The Foreign Secretary has called on Israel to reform its deconfliction mechanism to ensure the safety of aid workers and to make progress on the UN's minimal operating requirements, including more visas and driver approvals granted, as well as more trucks permitted to cross into Gaza.

The Prime Minister set out the need for more aid to enter Gaza in his call with Prime Minister Netanyahu on 2 April, and that far too many aid workers and ordinary civilians have lost their lives.

The Foreign Secretary has called on Israel to reform its deconfliction mechanism to ensure the safety of aid workers and to make progress on the UN's minimal operating requirements, including more visas and driver approvals granted, as well as more trucks permitted to cross into Gaza.

The Prime Minister set out the need for more aid to enter Gaza in his call with Prime Minister Netanyahu on 2 April, and that far too many aid workers and ordinary civilians have lost their lives.

The Foreign Secretary has called on Israel to reform its deconfliction mechanism to ensure the safety of aid workers and to make progress on the UN's minimal operating requirements, including more visas and driver approvals granted, as well as more trucks permitted to cross into Gaza.

The Prime Minister set out the need for more aid to enter Gaza in his call with Prime Minister Netanyahu on 2 April, and that far too many aid workers and ordinary civilians have lost their lives.

Since 2019, the Home Office has provided over £5 million of funding for a Violence Reduction Unit in Wales (known as the Wales Violence Prevention Unit (VPU)) which is providing a multi-agency, preventative response designed to tackle the drivers of serious violence and knife crime. Over the same period, we have invested c.£3.5 million (including c.£535k in 2023/24) in ‘hotspot policing’ to boost the policing response to serious violence in South Wales. In 24/25, we are providing c.£4.4 million of funding to all force areas in Wales under the Hotspot Response fund to deliver high-visibility patrols and problem-solving tactics in the streets and neighbourhoods worst affected by serious violence and Anti Social Behaviour.

The Wales VPU is tasked with investing in evidence-based approaches designed to steer vulnerable young people away from involvement in violence. As part of this approach, the VPU is funding local interventions including A&E Navigators, delivering advice, support and guidance to patients of any age who have experienced violence with injury, with the aim of engaging with those injured whilst they are in hospital to help break the cycle of violence at the point of crisis. The VPU is also funding youth workers to deliver sessions to young people within both education and community settings covering issues such as knife crime. Additionally, just under £1m was awarded in 2023/24 to support delivery of the Serious Violence Duty across Wales.

We have also introduced new legislation which, subject to parliamentary approval, will ban zombie-style knives and machetes from 24 September 2024. Through the Criminal Justice Bill 2023, we are providing more powers for police to seize knives held in private that they believe will be used for unlawful violence, increasing the maximum penalty for the offences of selling prohibited weapons and selling knives to under 18s and creating a new offence of possessing an article with blade or point or an offensive weapon with intent to commit unlawful violence.

It is an offence to sell bladed articles to people under the age of 18 and with measures in the Offensive Weapons Act 2019 we strengthened the requirements for age verification, and made it an offence to send bladed articles to residential addresses after they are bought online, unless the seller has arrangements in place with the delivery company to ensure that the product would not be delivered into the hands of a person under 18. This legislation is enforced by Trading Standards and the police. The Home Office does not hold enforcement data in relation to breaches of this legislation.

The Online Safety Act 2023 has finished its parliamentary passage and received Royal Assent on 26 October 2023. The Government's intention is to have the regime operational as soon as possible.

Ofcom published the first draft codes of practice on illegal content for consultation on 9 November 2023. The Government expects these to be finalised in late 2024. These codes of practice will set out the steps companies can take to fulfil the duties for illegal content. In scope services will either need to follow these codes, or show their approach is equally effective. Tech companies will need to remove and limit the spread of illegal content. This means less illegal content online and when it does appear it will be removed quicker.

Schedule 7 of the Act sets out a series of priority offences which includes the sale of weapons. Companies will need to take particularly robust action to prevent the proliferation of this content online and ensure that their services are not used for offending. This means companies will need to proactively mitigate the risk that their services are used for illegal activity or to share this illegal content, to design their services to mitigate the risk of this occurring and to remove any content that does appear as soon as they are made aware of it.

Since 2019, the Home Office has provided over £5 million of funding for a Violence Reduction Unit in Wales (known as the Wales Violence Prevention Unit (VPU)) which is providing a multi-agency, preventative response designed to tackle the drivers of serious violence and knife crime. Over the same period, we have invested c.£3.5 million (including c.£535k in 2023/24) in ‘hotspot policing’ to boost the policing response to serious violence in South Wales. In 24/25, we are providing c.£4.4 million of funding to all force areas in Wales under the Hotspot Response fund to deliver high-visibility patrols and problem-solving tactics in the streets and neighbourhoods worst affected by serious violence and Anti Social Behaviour.

The Wales VPU is tasked with investing in evidence-based approaches designed to steer vulnerable young people away from involvement in violence. As part of this approach, the VPU is funding local interventions including A&E Navigators, delivering advice, support and guidance to patients of any age who have experienced violence with injury, with the aim of engaging with those injured whilst they are in hospital to help break the cycle of violence at the point of crisis. The VPU is also funding youth workers to deliver sessions to young people within both education and community settings covering issues such as knife crime. Additionally, just under £1m was awarded in 2023/24 to support delivery of the Serious Violence Duty across Wales.

We have also introduced new legislation which, subject to parliamentary approval, will ban zombie-style knives and machetes from 24 September 2024. Through the Criminal Justice Bill 2023, we are providing more powers for police to seize knives held in private that they believe will be used for unlawful violence, increasing the maximum penalty for the offences of selling prohibited weapons and selling knives to under 18s and creating a new offence of possessing an article with blade or point or an offensive weapon with intent to commit unlawful violence.

It is an offence to sell bladed articles to people under the age of 18 and with measures in the Offensive Weapons Act 2019 we strengthened the requirements for age verification, and made it an offence to send bladed articles to residential addresses after they are bought online, unless the seller has arrangements in place with the delivery company to ensure that the product would not be delivered into the hands of a person under 18. This legislation is enforced by Trading Standards and the police. The Home Office does not hold enforcement data in relation to breaches of this legislation.

The Online Safety Act 2023 has finished its parliamentary passage and received Royal Assent on 26 October 2023. The Government's intention is to have the regime operational as soon as possible.

Ofcom published the first draft codes of practice on illegal content for consultation on 9 November 2023. The Government expects these to be finalised in late 2024. These codes of practice will set out the steps companies can take to fulfil the duties for illegal content. In scope services will either need to follow these codes, or show their approach is equally effective. Tech companies will need to remove and limit the spread of illegal content. This means less illegal content online and when it does appear it will be removed quicker.

Schedule 7 of the Act sets out a series of priority offences which includes the sale of weapons. Companies will need to take particularly robust action to prevent the proliferation of this content online and ensure that their services are not used for offending. This means companies will need to proactively mitigate the risk that their services are used for illegal activity or to share this illegal content, to design their services to mitigate the risk of this occurring and to remove any content that does appear as soon as they are made aware of it.

We are appalled by allegations that UNRWA staff were involved in the 7 October attack against Israel, a heinous act of terrorism that the UK Government has repeatedly condemned. We have paused any future funding of UNRWA.

We remain committed to getting humanitarian aid to the people in Gaza who desperately need it, including through other UN agencies and British charities.

Our decision to pause future funding to UNRWA has no impact on the UK's contribution to the humanitarian response. We are aware that the UN Office of Internal Oversight Services and Catherine Colonna have now provided their interim reports to the UN Secretary-General. We want UNRWA to give detailed undertakings about changes in personnel, policy and precedents to ensure this can never happen again.

We are working with allies to try to bring this situation to a rapid conclusion, not least because UNRWA has a vital role to play in providing aid and services in Gaza.

The Foreign Secretary and Prime Minister have underlined the need for Israel to ensure effective deconfliction in Gaza, open a crossing in northern Gaza and increase capacity inside Gaza, as well as fully enable the UN's minimal operating requirements, including by allowing visas, telecommunications equipment, armoured vehicles, trucks and personal protective equipment.

I thank the hon. Gentleman for referring to that report, which I will look at with interest. Of course, there is no such thing as a bedroom tax, as it is not a tax at all; it is a spare room subsidy. It is there for very good reason: to free up additional space for those who need it. On the housing front, as I said earlier, local housing allowance has been improved such that 1.6 million people on low incomes in the private rented sector will be, on average, £800 a year better off come April.

We are bearing down on poverty, not least by incentivising work within the benefit system. As the hon. Gentleman will know, we have reduced the universal credit taper, for example, which has led to a record level of payroll employment and near record low unemployment.

As a result of the Budget, around £170 million extra will go to Wales. The hon. Gentleman knows that Wales receives around 20% extra to deliver healthcare, and it is therefore absolutely appalling that the Welsh Labour Government are unable to deliver the same services that are supplied in England. It is interesting; Labour claims to be the party of the national health

service, but where are Labour Members? They are not standing to ask a supplementary to this question, because they are ashamed of the healthcare that they have delivered in Wales. Let this not become a blueprint for the rest of the United Kingdom.

We are asking that we have an interim report on both the key reports as soon as possible, and we will look at those reports as soon as they arrive and make our decisions accordingly. During the course of these questions I have adumbrated both those who are supporting the same position as the UK and those who

are restoring funding immediately. The hon. Gentleman will want to bear in mind that Britain has fully funded UNRWA for its share up until the next financial year.

We are pressing the UN Office of Internal Oversight and Catherine Colonna to produce a rapid interim report. We want UNRWA to give detailed undertakings about changes in personnel, policy and precedents to ensure this can never happen again.

We are working with allies to try to bring this situation to a rapid conclusion - not least because UNRWA have a vital role to play in providing aid and services in Gaza.