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My Lords, on a lighter note, I, like most noble Lords here, am a BBC licence fee payer. I get very frustrated that I am unable to access the content of, for example, BBC iPlayer and have resorted to using VPN services to do so. The BBC has gone out of its way to block the use of VPNs, but can the Minister have a word with it to allow us to log in using our details? I recognise that some of the content there is not for broadcast outside the UK, but nevertheless it has the technology to work out how to deal with that.
My Lords, on a lighter note, I, like most noble Lords here, am a BBC licence fee payer. I get very frustrated that I am unable to access the content of, for example, BBC iPlayer and have resorted to using VPN services to do so. The BBC has gone out of its way to block the use of VPNs, but can the Minister have a word with it to allow us to log in using our details? I recognise that some of the content there is not for broadcast outside the UK, but nevertheless it has the technology to work out how to deal with that.
My Lords, I thank the noble Lord for that point, and I will speak to my colleagues in DCMS accordingly.
My Lords, will the Minister comment on the fact that utility companies seem to dig up our roads, and three months later another utility company digs the same hole? Would it not be a good idea to get some form of licensing, with the authorities giving permission for these holes to be dug, and for the utility companies to contact other utility companies to make sure that there is no common ground there?
My Lords, will the Minister comment on the fact that utility companies seem to dig up our roads, and three months later another utility company digs the same hole? Would it not be a good idea to get some form of licensing, with the authorities giving permission for these holes to be dug, and for the utility companies to contact other utility companies to make sure that there is no common ground there?
I certainly agree with the noble Lord on that. We have introduced the lane rental scheme, which has encouraged utilities to work together at weekends and in the evening to reduce congestion and the inevitable annoyance to motorists. We saw disruption to drivers cut by half in Kent and London, where we ran a pilot, and we are looking to extend that across the country. On licences and permits, we absolutely encourage local authorities to use permit schemes for works on the roads, which will help with planning. They will also ensure that utilities work together. Around 65% of local authorities use permit schemes now, and we encourage others to join.
My Lords, in respect of airspace modification, the Americans have for many years used GPS technology for airport approaches. This has resulted in the greater movement of traffic and greater efficiency. The Civil Aviation Authority has, up until now, had two experimental GPS approaches, one in Lydd and the other in Cambridge. Does the noble Baroness know when GPS approaches will be rolled out?
My Lords, in respect of airspace modification, the Americans have for many years used GPS technology for airport approaches. This has resulted in the greater movement of traffic and greater efficiency. The Civil Aviation Authority has, up until now, had two experimental GPS approaches, one in Lydd and the other in Cambridge. Does the noble Baroness know when GPS approaches will be rolled out?
The noble Lord is right: we are currently looking to roll out GPS use as part of our programme to modernise the airspace, which is well overdue. Planes currently have to fly lower and for longer to avoid the routes, and so modernisation and the introduction of technology will benefit the environment.
My Lords, it was the UK which made the decision to leave the EU. The other 27 members were not asking us to leave. They were sitting around minding their own business when we decided to go. We are now trying to negotiate an exit with 27 entities which have no urgency or incentive to provide us with a good deal. Applying commercial logic—
My Lords, it was the UK which made the decision to leave the EU. The other 27 members were not asking us to leave. They were sitting around minding their own business when we decided to go. We are now trying to negotiate an exit with 27 entities which have no urgency or incentive to provide us with a good deal. Applying commercial logic—
My Lords, the United Kingdom negotiating team is several hundred strong and has already shown great expertise. I have had the benefit of briefings from lawyers and accountants and all those with expertise both outside and inside Whitehall. I cannot say whether they would meet the standards set by the noble Lord on his television programme but they certainly meet mine.
My Lords, the Minister may be aware that the infrastructure in most of the exchanges of internet service providers in this country is supplied by a Chinese company, Huawei. In the previous coalition Government, Sir Malcolm Rifkind was commissioned to inquire about this country’s vulnerability to a possible instruction by the Chinese Government to shut our systems down. Does the Minister have the results of this investigation? He should also be aware that the United States does not allow that company to operate there.
My Lords, the Minister may be aware that the infrastructure in most of the exchanges of internet service providers in this country is supplied by a Chinese company, Huawei. In the previous coalition Government, Sir Malcolm Rifkind was commissioned to inquire about this country’s vulnerability to a possible instruction by the Chinese Government to shut our systems down. Does the Minister have the results of this investigation? He should also be aware that the United States does not allow that company to operate there.
I will write to the noble Lord about his specific point. However, we are not complacent on this issue. As the noble Lord, and other noble Lords, will know, virtually every telecommunications network in the world incorporates foreign technology. Most manufacturers have some of their equipment built in China and use technical components from a global supply chain, regardless of the location of their headquarters.
My Lords, the noble Baroness will recognise the high capital cost of laying fibre cables. The return on investment simply does not work to service areas where there are not so many people. I understood from her that the Government will insist that service providers carry this out. Does she not feel that this will end up with other consumers having their prices increased to recover the costs of this?
My Lords, the noble Baroness will recognise the high capital cost of laying fibre cables. The return on investment simply does not work to service areas where there are not so many people. I understood from her that the Government will insist that service providers carry this out. Does she not feel that this will end up with other consumers having their prices increased to recover the costs of this?
My Lords, this is an important mission but time is needed for legislation, proper consultation and developing the arrangements with Ofcom. Obviously, the financial arrangements are to be determined and we will look at different options, including an industry cost-sharing mechanism.
Will the Minister remind the House why the expansion of Stansted Airport was aborted? It has tremendous capacity and very good connectivity with the centre of town.
Will the Minister remind the House why the expansion of Stansted Airport was aborted? It has tremendous capacity and very good connectivity with the centre of town.
Stansted, like other airports around the country, is an important part of UK plc’s airport offering. As the noble Lord will also know, the Davies commission looked at many options, and it was after considering over 50 options that it whittled those down to what is recommended in the report. It is important when you commission a report that you consider its findings in detail and indeed reflect on those findings appropriately.
Is the Minister satisfied with the manner in which the French police and other authorities are carrying out their job? Does he feel that they are really interested in the problem? My experience of dealing with the French in the commercial world, with the greatest respect, is that they think, “It is not our problem”. One wonders whether they want to get rid of these people as quickly as possible. Is there a case for putting some of our people there to invigilate?
Is the Minister satisfied with the manner in which the French police and other authorities are carrying out their job? Does he feel that they are really interested in the problem? My experience of dealing with the French in the commercial world, with the greatest respect, is that they think, “It is not our problem”. One wonders whether they want to get rid of these people as quickly as possible. Is there a case for putting some of our people there to invigilate?
The noble Lord is absolutely right in the sense that that is exactly what the juxtaposed operation in Calais and Dunkirk is doing. We have Border Force people on the ground augmenting the work done by the port-side authorities. In addition, we have sniffer dogs on the port side, as well as the fencing which we are introducing. That co-operation is there; we should like it to be extended.
My Lords, I respectfully point out to the noble Baroness that she may not be aware that the current arrivals and departures procedures used by civil aviation mean that it matters not whether we have one extra runway at Heathrow or 10. The fact is that we cannot land enough aircraft at the moment. Will the noble Baroness inquire of the Davies commission whether it will review the standard arrivals and departures procedures and the adoption of GPS technology, which I know the CAA has just started to use, to allow further arrivals at airports?
My Lords, I respectfully point out to the noble Baroness that she may not be aware that the current arrivals and departures procedures used by civil aviation mean that it matters not whether we have one extra runway at Heathrow or 10. The fact is that we cannot land enough aircraft at the moment. Will the noble Baroness inquire of the Davies commission whether it will review the standard arrivals and departures procedures and the adoption of GPS technology, which I know the CAA has just started to use, to allow further arrivals at airports?
My Lords, I will go back and ask my department to have conversations with the CAA so that I can give the noble Lord a more complete answer.
My Lords, does the Minister agree with me that cutting off finance to these people will result in them being less of a danger? Would she care to go on the record in the House and disclose who the financiers of these evil people are? What have the Government—or the American Government—done to discourage those who are financing these people?
My Lords, does the Minister agree with me that cutting off finance to these people will result in them being less of a danger? Would she care to go on the record in the House and disclose who the financiers of these evil people are? What have the Government—or the American Government—done to discourage those who are financing these people?
My Lords, ISIL finance comes from a variety of sources, as the noble Lord will be aware. There are allegations of funding from overseas countries. I do not have proof of that so I am not able to reveal it to the House, because it would not be factual. What is a fact, of course, is that ISIL has been engaged in taking oil production facilities and selling that oil illegally on the black market, and wherever it has rampaged with its evil regime it has seized banks and Iraqi security forces materiel. It has significant amounts of money.
My Lords, the average family has paid £1,350 extra in VAT since it was increased by the Government. I am hearing noises from the Government that the economy is supposed to be looking up a little. If that is the case, would the Minister consider asking the Chancellor to revert back to a rate of 17.5% in his Budget next week?
My Lords, the average family has paid £1,350 extra in VAT since it was increased by the Government. I am hearing noises from the Government that the economy is supposed to be looking up a little. If that is the case, would the Minister consider asking the Chancellor to revert back to a rate of 17.5% in his Budget next week?
The noble Lord is not alone in hearing that the economy is improving: the economy is indeed improving. The British Chambers of Commerce increased their growth forecast to 2.8% only yesterday; the growth
in permanent jobs, according to KPMG, was last month at its second highest since records began. As far as VAT is concerned, the noble Lord is asking the Government to spend somewhere in the region of £12 billion to £14 billion extra. We have not eliminated the budget deficit: the only reason we have what now looks like sustainable growth is that we have a credible path for the public finances and interest rates and we are not going to throw that away.
The general retail industry, and importers in general, have reacted very well in embargoing factories that employ children. This was relatively easy for them, because they sent their inspectors to the factory and the position was clear. In the case of possible structural damage to buildings, the ability to appraise this is beyond the expertise of most commercial enterprises. After all—to take, for example, one of Britain’s leading retailers—Sir Philip Green is many things but he is not a structural engineer. Is it not the responsibility of Governments in those countries to ensure that building regulations are complied with and that safety certificates are issued which will assure importers that the manufacture of their goods in those factories is done in a correct and proper fashion? Will the Minister send a strong message to those countries, warning them that if those certificates are not forthcoming, it could result in the banning of importation of goods from factories that do not comply?
The general retail industry, and importers in general, have reacted very well in embargoing factories that employ children. This was relatively easy for them, because they sent their inspectors to the factory and the position was clear. In the case of possible structural damage to buildings, the ability to appraise this is beyond the expertise of most commercial enterprises. After all—to take, for example, one of Britain’s leading retailers—Sir Philip Green is many things but he is not a structural engineer. Is it not the responsibility of Governments in those countries to ensure that building regulations are complied with and that safety certificates are issued which will assure importers that the manufacture of their goods in those factories is done in a correct and proper fashion? Will the Minister send a strong message to those countries, warning them that if those certificates are not forthcoming, it could result in the banning of importation of goods from factories that do not comply?
The noble Lord is right to identify responsibilities here. There are responsibilities, as the noble Baroness indicated in her original Question, in terms of the brands themselves and the work that they do. Clearly there are responsibilities in the countries concerned. In the case of Bangladesh, there is a legally binding accord that includes the unions representing garment workers, and independent structural and fire safety inspections are being undertaken of the factories from which these companies are sourcing. It is very important to make sure that regulation is in place and that it is properly implemented,
My Lords, the noble Baroness will of course be aware that some of the regretful deaths that have been caused by carbon monoxide poisoning in people’s homes is due to a device driven by gas. Does the noble Baroness agree that the utility companies that supply gas should be under a legal obligation to ensure that the supply and installation in the homes of their clients are tested and that their premises are safe and, perhaps, retrospectively fit a CO device free of charge? Of course, they can easily afford to do so.
My Lords, the noble Baroness will of course be aware that some of the regretful deaths that have been caused by carbon monoxide poisoning in people’s homes is due to a device driven by gas. Does the noble Baroness agree that the utility companies that supply gas should be under a legal obligation to ensure that the supply and installation in the homes of their clients are tested and that their premises are safe and, perhaps, retrospectively fit a CO device free of charge? Of course, they can easily afford to do so.
Appliances in rented properties are subject to an annual requirement for a gas safety check. As for the providers of gas pipes, since April this year the distribution network operators have been required by Ofgem to raise awareness and reduce the risk of carbon monoxide. So there is now a requirement on those companies as well as the annual safety check on the appliances which is part of existing regulations.
My Lords, I am sure that the Minister is familiar with the fact that the ISPs are capable of filtering the accessibility of undesirable material in the same way that they are able to stop unauthorised access to people’s accounts. This, of course, is a costly exercise and not part of their business model. Would the noble Lord consider widening the remit of Ofcom and making it a full-blown regulator for the internet—particularly in implementing the aforementioned filtering that I referred to—for the benefit of protecting children and some other disadvantaged consumers?
My Lords, I am sure that the Minister is familiar with the fact that the ISPs are capable of filtering the accessibility of undesirable material in the same way that they are able to stop unauthorised access to people’s accounts. This, of course, is a costly exercise and not part of their business model. Would the noble Lord consider widening the remit of Ofcom and making it a full-blown regulator for the internet—particularly in implementing the aforementioned filtering that I referred to—for the benefit of protecting children and some other disadvantaged consumers?
My Lords, I think the noble Lord is right that Ofcom has a role to play. Indeed, it has been charged with reporting on child internet safety and parental awareness of, and confidence in using, those safety tools. The report will be out next year. We want to see what that brings forward. As I say, the approach is that industry, parents and civil society need to work together to get the right approach because, among other things, things are changing so fast.
My Lords, does the Minister agree that the original concept of hiring commercial enterprise to conduct the business of the Government was meant to gain better efficiency and value for money? Does he agree that this has failed in the sense that most of these private contractors actually spend most of their time enhancing their profit margins instead of looking after the service that they are supposed to be providing? Serco, as he has already mentioned, is the classic example where, I believe, there are allegations of fraudulent activities.
My Lords, does the Minister agree that the original concept of hiring commercial enterprise to conduct the business of the Government was meant to gain better efficiency and value for money? Does he agree that this has failed in the sense that most of these private contractors actually spend most of their time enhancing their profit margins instead of looking after the service that they are supposed to be providing? Serco, as he has already mentioned, is the classic example where, I believe, there are allegations of fraudulent activities.
My Lords, in the case of Serco, the noble Lord will have seen that a number of senior executives have resigned in recent weeks. We welcome that and see it as a positive first step in the process of corporate renewal. Across the board, however, I am not sure that I would wish to blacken every company providing services for the state in the way that the noble Lord has perhaps suggested.
My Lords, throughout my business career I have always tried to view things through the eyes of the average man or the average consumer. With that in mind, the Leveson inquiry seems to have been a complete and utter waste of time. I see no change whatever in the attitude of the printed media, a view borne out by the recent behaviour of the Daily Mail—
My Lords, throughout my business career I have always tried to view things through the eyes of the average man or the average consumer. With that in mind, the Leveson inquiry seems to have been a complete and utter waste of time. I see no change whatever in the attitude of the printed media, a view borne out by the recent behaviour of the Daily Mail—
My Lords, I do not think the noble Lord will be surprised if I say that Lord Justice Leveson did a very thorough job for the nation. There was great merit in what he was wrestling with because he was trying to balance the freedom of a responsible press—which we all cherish—with putting in place something that enshrines that but ensures that there is redress and gives confidence to the public. I am therefore afraid that I disagree with the spirit of what the noble Lord is suggesting.
My Lords, I assume that the hiring of Lazard, Goldman Sachs and UBS was for their so-called expertise in understanding the correct timing and pricing of the flotation of the Royal Mail.
Will the Minister comment on why these so-called experts sold the stock at such a low level and got it totally wrong, to such an extent that the stock rose by 33% the day after and now sits at 54% higher than the issue price? Bearing in mind that other reputable banks had come on record giving a valuation of £5 billion, why were these banks ignored? What will the noble Lord do by way of an inquiry to find out who the lucky institutions were that underwrote this bargain basement sell-off?
My Lords, I assume that the hiring of Lazard, Goldman Sachs and UBS was for their so-called expertise in understanding the correct timing and pricing of the flotation of the Royal Mail.
Will the Minister comment on why these so-called experts sold the stock at such a low level and got it totally wrong, to such an extent that the stock rose by 33% the day after and now sits at 54% higher than the issue price? Bearing in mind that other reputable banks had come on record giving a valuation of £5 billion, why were these banks ignored? What will the noble Lord do by way of an inquiry to find out who the lucky institutions were that underwrote this bargain basement sell-off?
My Lords, our key objective has been to secure value for money for the taxpayer and to develop a strong business. The taxpayer still has more than 30% of the shares and the universal service will be secured for a long time. The proposal included an indicative valuation of the company based on many instances and solely on information already in the public domain. Banks made their own assumptions of the Royal Mail’s future performance. Hence we agreed a price of £3.30.
My Lords, I have seen the suggestions put forward by the FCA on payday loans in an attempt to protect consumers. May I respectfully say that whoever drafted them is a little naïve? Needless to say, those devious people alluded to here will work around them in a few moments. Does the Minister recognise that the only way to solve the issue is to cap the exorbitant interest rates charged and, more importantly, impose strict advertising guidelines where the advertisers are forced to devote as much prominence to warnings as they do to the sales pitch? By that, I do not mean some micro-printing in jargon that is not understood by the average consumer.
My Lords, I have seen the suggestions put forward by the FCA on payday loans in an attempt to protect consumers. May I respectfully say that whoever drafted them is a little naïve? Needless to say, those devious people alluded to here will work around them in a few moments. Does the Minister recognise that the only way to solve the issue is to cap the exorbitant interest rates charged and, more importantly, impose strict advertising guidelines where the advertisers are forced to devote as much prominence to warnings as they do to the sales pitch? By that, I do not mean some micro-printing in jargon that is not understood by the average consumer.
My Lords, the FCA has made proposals on advertising, which the noble Lord may have seen. As for a cap on interest chargeable, the view at the moment is that the FCA does not believe that that is the most effective way of capping the total charge made. I am sure the noble Lord will have seen the Which? report in recent days, showing that borrowers from high street banks are sometimes paying as high, if not higher, effective rates of interest on their loans because of other charges. The key thing is to have a cap on the total cost of credit, rather than simply go for a cap on the rate, which payday loan operators certainly can get around by imposing a whole raft of other charges surrounding the conditions of the loans.
My Lords, will the Minister advise whether there could be some common-sense co-ordination between the various utility companies—gas, water, electricity and telecoms—to ensure that when they dig up the road they all get in there and do what they have to do? I have constantly experienced the road being dug up, sealed off and then dug up again by a different utility company. Surely common sense should prevail.
My Lords, will the Minister advise whether there could be some common-sense co-ordination between the various utility companies—gas, water, electricity and telecoms—to ensure that when they dig up the road they all get in there and do what they have to do? I have constantly experienced the road being dug up, sealed off and then dug up again by a different utility company. Surely common sense should prevail.
I agree with the noble Lord. It is a nuisance that roads are dug up quite often and there is a huge traffic hold-up. I will certainly take this matter to the department to see what further action we can take to make sure that we minimise the traffic congestion.
My Lords, the issue here is one of transfer pricing policy by foreign companies such as Apple, where, to put it simply, the prices of their merchandise are inflated and the margins that they make parked outside the UK. The merchandise is then sold on for virtually cost price in our country. Will the Minister consider making an assessment of these companies’ sales and applying a profit margin criterion, based on industry standards? They can argue about it afterwards, including about the disclosure of their true costs.
My Lords, the issue here is one of transfer pricing policy by foreign companies such as Apple, where, to put it simply, the prices of their merchandise are inflated and the margins that they make parked outside the UK. The merchandise is then sold on for virtually cost price in our country. Will the Minister consider making an assessment of these companies’ sales and applying a profit margin criterion, based on industry standards? They can argue about it afterwards, including about the disclosure of their true costs.
My Lords, this is exactly the issue which the OECD is looking at currently. Along with the French and the Germans, we have made a significant financial contribution in terms of getting experts working on this. There are a number of ways of dealing with it. The noble Lord suggests one way. The key thing is that we rapidly come up with new rules and get them implemented at an international level.