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To ask His Majesty's Government, with regard to the recommendations of the cloud services market investigation, published on 5 October 2023, what steps they are taking to ensure the initiation of strategic market status investigations for Amazon Web Services and Microsoft.
To ask His Majesty's Government, with regard to the recommendations of the cloud services market investigation, published on 5 October 2023, what steps they are taking to ensure the initiation of strategic market status investigations for Amazon Web Services and Microsoft.
In July 2025, the Competition and Markets Authority (CMA) published its final report on the UK cloud market. The key recommendation was for the CMA Board to prioritise commencing investigations under the digital markets regime and to consider designating the two largest providers —Microsoft and AWS — with strategic market status in relation to cloud services. The CMA is independent of Government and any decisions on initiating strategic market status investigations are for the CMA Board.
To ask His Majesty's Government what estimate they have made of the economic cost of the outages of Amazon Web Services and Microsoft Azure in October.
To ask His Majesty's Government what estimate they have made of the economic cost of the outages of Amazon Web Services and Microsoft Azure in October.
The Government monitors systemic risks to UK critical national infrastructure, including resilience measures and contingency planning, including cloud providers. The Government recognises the importance of robust protections for the services essential to our society and economy. That is why we introduced the Cyber Security and Resilience Bill on 12 November. The Bill will make sure more types of essential and digital services adhere to robust cyber security practices.
To ask the Secretary of State for Science, Innovation and Technology, what is the Government's proposed timeline for implementing the Competition and Markets Authority's recommendation to designate Microsoft and AWS with Strategic Market Status under the Digital Markets, Competition and Consumers Act 2024 following the Cloud Services Market Investigation published...
To ask the Secretary of State for Science, Innovation and Technology, what is the Government's proposed timeline for implementing the Competition and Markets Authority's recommendation to designate Microsoft and AWS with Strategic Market Status under the Digital Markets, Competition and Consumers Act 2024 following the Cloud Services Market Investigation published...
The Competition and Markets Authority (the CMA) has completed 3 Strategic Market Status investigations this year. The CMA is independent of the Government and decisions on which markets to investigate is for its Board. The CMA has published guidance on its website on how it will prioritise Strategic Market Status designations.
To ask the Secretary of State for Health and Social Care, what assessment she had made of the potential impact of the Amazon Web Services outage in October 2025 on NHS services.
To ask the Secretary of State for Health and Social Care, what assessment she had made of the potential impact of the Amazon Web Services outage in October 2025 on NHS services.
We are not aware of any impact to National Health Services resulting from the outage at Amazon Web Services.
To ask His Majesty's Government whether they will review the impact of the failure of supply by Amazon Web Services and identify how best to ensure the future resilience of essential national services.
To ask His Majesty's Government whether they will review the impact of the failure of supply by Amazon Web Services and identify how best to ensure the future resilience of essential national services.
The Department for Science, Innovation and Technology (DSIT) is already working with departments to assess the high-level impacts of the outage, and will use the data gathered to inform future resilience plans for essential national services.
Government is also working to fully understand the broader impact of the outage. Under the Security of Network and Information Systems Regulations (2018) relevant digital service providers - including cloud providers like AWS - are required to have measures in place to boost the physical and cyber security and resilience of the systems they rely on to provide those services. The forthcoming Cyber Security & Resilience Bill will boost those protections and bring managed service providers and critical suppliers into scope.
DSIT will publish the Government Cyber Action Plan this Winter, which sets out a clear approach for Government and the public sector to manage cyber security and resilience incidents.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential impact of the outage of Amazon Web Services in October 2025 on Government web services.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential impact of the outage of Amazon Web Services in October 2025 on Government web services.
I refer the hon. Member for Newton Abbot to the answer given on 27 October 2025 to Question 83776.
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of the outage of Amazon Web Services in October 2025 on the technology sector.
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the potential impact of the outage of Amazon Web Services in October 2025 on the technology sector.
DSIT has communicated with AWS extensively throughout and in the immediate aftermath of the outage, to understand the situation and to ensure recovery was underway. All services have since been restored and we remain in regular contact with AWS.
We continue to work across government and with businesses to understand the full impact of the outage, identify lessons, and look at how we can mitigate impacts and ensure resilience in future.
The forthcoming Cyber Security and Resilience Bill will protect the services the public rely on to go about their normal lives. This will include expanding the scope of the regulations to include more types of essential and digital services and making sure they adhere to robust cyber security practices.
To ask the Chancellor of the Exchequer, what assessment she had made of the potential impact of the Amazon Web Services outage in October 2025 on the economy.
To ask the Chancellor of the Exchequer, what assessment she had made of the potential impact of the Amazon Web Services outage in October 2025 on the economy.
HM Treasury has a comprehensive framework for the assessment and management of current and potential risks to the economy, including those posed by digital infrastructure disruptions. The framework involves systematic monitoring through internal risk monitors, risk governance forums, and collaboration with other government departments such as the Department for Science Innovation and Technology, and the Cabinet Office.
While the cost of the outage is not yet known, the temporary disruptions to online services and business operations are unlikely to have a material macroeconomic impact. The Government will continue to assess digital risks closely to ensure the UK economy remains resilient to future disruptions in digital infrastructure.
To ask the Secretary of State for Science, Innovation and Technology, what government services faced disruption as a result of the Amazon Web Services outage on Monday 20 October; and what assessment her Department plans to make of the cost to the economy of that service outage.
To ask the Secretary of State for Science, Innovation and Technology, what government services faced disruption as a result of the Amazon Web Services outage on Monday 20 October; and what assessment her Department plans to make of the cost to the economy of that service outage.
Many government departments use AWS services, and we are aware that the Home Office, DVLA, DWP and HMRC all experienced impacts as a result of the outage on Monday 20 October.
The Department for Science, Innovation and Technology (DSIT) is working with both departments and AWS to better understand the impacts, and will use this to inform future work on government digital resilience.
The cost of the outage is not yet known.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the impact of the AWS outage on 20 October 2025 on Government Digital Services.
To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the impact of the AWS outage on 20 October 2025 on Government Digital Services.
The Department for Science, Innovation and Technology (DSIT) is leading Government’s response to the AWS outage that took place on Monday 20 October 2025. DSIT continues to work across government and with businesses to understand the full impacts of the outage. All AWS services were restored on Monday evening and DSIT is in contact with AWS to understand how such events can be mitigated in the future.
The outage affected a number of suppliers and departments, and it will take some time to fully understand the scale of the impact. DSIT will be gathering a full picture of the impact on government in the coming weeks.
The Department for Science, Innovation and Technology will publish the Government Cyber Action Plan this Winter, which will set out a clear approach for the Government and the Wider Public Sector to manage cyber security and resilience incidents.
To ask the Secretary of State for Science, Innovation and Technology, what proportion of Government cloud services are hosted on (a) AWS, (b) Google and (c) Microsoft infrastructure.
To ask the Secretary of State for Science, Innovation and Technology, what proportion of Government cloud services are hosted on (a) AWS, (b) Google and (c) Microsoft infrastructure.
The State of Digital Government report estimates up to 60% of the government estate is currently hosted on cloud platforms, mostly using AWS, Microsoft and Google. More granular data on the split between AWS, Google and Microsoft infrastructure is not currently held. However, the Government Digital Service in DSIT is developing a cloud consumption dashboard to provide government with greater visibility of cloud usage and costs across the public sector.
Lords private notice question on what assessment they have made of the outage affecting Amazon Web Services.
Lords private notice question on what assessment they have made of the outage affecting Amazon Web Services.
My Lords, I beg leave to ask a Question of which I have given private notice, and in so doing I refer to my interest in the register as chair of the National Preparedness Commission.
My Lords, I beg leave to ask a Question of which I have given private notice, and in so doing I refer to my interest in the register as chair of the National Preparedness Commission.
My Lords, the Department for Science, Innovation and Technology is leading the Government’s response to the Amazon Web Services outage that took place yesterday. DSIT continues to work across government and with businesses to understand the full impacts of the outage. All AWS services were restored yesterday evening, and DSIT...
My Lords, the Department for Science, Innovation and Technology is leading the Government’s response to the Amazon Web Services outage that took place yesterday. DSIT continues to work across government and with businesses to understand the full impacts of the outage. All AWS services were restored yesterday evening, and DSIT...
My Lords, I am grateful to my noble friend for that response. I notice that he did not say whether the outage was precipitated by hostile state activity. Given the impact on UK critical services, including those run by the Government, should we have more variety in cloud producers and...
My Lords, I am grateful to my noble friend for that response. I notice that he did not say whether the outage was precipitated by hostile state activity. Given the impact on UK critical services, including those run by the Government, should we have more variety in cloud producers and...
My Lords, I thank my noble friend for those questions. There is no evidence that this was caused by any malicious activity, and we have to be very careful that we do not speculate otherwise. AWS has publicly stated that the outage was initially caused by an issue with its...
My Lords, I thank my noble friend for those questions. There is no evidence that this was caused by any malicious activity, and we have to be very careful that we do not speculate otherwise. AWS has publicly stated that the outage was initially caused by an issue with its...
My Lords, I congratulate my noble friend on his Question; I submitted exactly the same Question yesterday. Is it possible that some of the sites affected in the UK, including the GOV.UK portal, were not aware that the data was held in America rather than in the UK and that,...
My Lords, I congratulate my noble friend on his Question; I submitted exactly the same Question yesterday. Is it possible that some of the sites affected in the UK, including the GOV.UK portal, were not aware that the data was held in America rather than in the UK and that,...
I thank my noble friend for that interesting point. I think most businesses, and government, know that AWS is a provider with significant market share—something like 30% of cloud services. The other providers—Microsoft Azure and Google Cloud—also provide such services. I am not sure what he means by people not...
I thank my noble friend for that interesting point. I think most businesses, and government, know that AWS is a provider with significant market share—something like 30% of cloud services. The other providers—Microsoft Azure and Google Cloud—also provide such services. I am not sure what he means by people not...
My Lords, I feel that I am a member of a large club, as I too submitted an identical PNQ. I note that the whole House will have been deeply concerned by this outage. Although, indeed, it does not appear to have been caused by a cyber or other malicious...
My Lords, I feel that I am a member of a large club, as I too submitted an identical PNQ. I note that the whole House will have been deeply concerned by this outage. Although, indeed, it does not appear to have been caused by a cyber or other malicious...