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To ask the Secretary of State for Business, Innovation and Skills how many start-ups have accessed publicly-funded sources of assistance from the business support finder section of his Business Link website in each year since 2005; and how many such start-ups are still in existence.
[124842]
To ask the Secretary of State for Business, Innovation and Skills how many start-ups have accessed publicly-funded sources of assistance from the business support finder section of his Business Link website in each year since 2005; and how many such start-ups are still in existence.
[124842]
The business support finder section of the Business Link website was only launched during November 2011 so I am unable to report traffic to that particular tool back to 2005. I can however confirm that the business support finder received 228,992 visitors during the period November 2011 to October 2012, although it is not possible to report how many of these would have been by start-ups.
To ask the Secretary of State for Business, Innovation and Skills what the budget for the Business Link website was in 2011-12; and what that budget is in 2012-13.
[124843]
To ask the Secretary of State for Business, Innovation and Skills what the budget for the Business Link website was in 2011-12; and what that budget is in 2012-13.
[124843]
The Department is not responsible for the budget for the Business Link website as this falls to HM Customs and Revenue. However, I can confirm that the budget for the Business Link website for 2011-12 was £26.746 million and for 2012-13 is £4.728 million. The lower amount for 2012-13 is as a result of the closure of the Business Link website on the 17 October 2012 when it was replaced by the new single domain for government:
www.gov.uk
To ask the Chancellor of the Exchequer what (a) estimate he has made of the number of visits to and (b) assessment he has made of the effectiveness of the Business Link website since November 2011.
To ask the Chancellor of the Exchequer what (a) estimate he has made of the number of visits to and (b) assessment he has made of the effectiveness of the Business Link website since November 2011.
To ask the Secretary of State for Business, Innovation and Skills what support he plans to make available for small and medium-sized businesses following the closure of Business Link.
To ask the Secretary of State for Business, Innovation and Skills what support he plans to make available for small and medium-sized businesses following the closure of Business Link.
To ask the Secretary of State for Business, Innovation and Skills what (a) face-to-face and (b) telephone business advice services he plans to make available following the closure of Business Link.
To ask the Secretary of State for Business, Innovation and Skills what (a) face-to-face and (b) telephone business advice services he plans to make available following the closure of Business Link.
To ask the Secretary of State for Business, Innovation and Skills which businesses and business groups his Department has consulted on (a) the effectiveness of Business Link to date and (b) improvements that could be made to advice given through Business Link.
To ask the Secretary of State for Business, Innovation and Skills which businesses and business groups his Department has consulted on (a) the effectiveness of Business Link to date and (b) improvements that could be made to advice given through Business Link.
To ask the Secretary of State for Business, Innovation and Skills how many Business Link advisers were working in (a) each region and (b) each parliamentary constituency in May 2010.
To ask the Secretary of State for Business, Innovation and Skills how many Business Link advisers were working in (a) each region and (b) each parliamentary constituency in May 2010.
| Number of Business Link advisers (FTE) | |
|---|---|
| Region | Position at end March 2010 |
| East of England | 112 |
| East midlands | 93 |
| London | 51 |
| North-east | 138 |
| North-west | 225 |
| South-east | 199 |
| South-west | 130 |
| West midlands | 261 |
| Yorkshire and Humber | 223 |
| Total | 1,432 |
To ask the Secretary of State for Business, Innovation and Skills what (a) training and (b) professional development has been provided to Business Link advisers; and how these have been accredited.
To ask the Secretary of State for Business, Innovation and Skills what (a) training and (b) professional development has been provided to Business Link advisers; and how these have been accredited.
To ask the Secretary of State for Business, Innovation and Skills what the timetable is for the integration of Business Link with the AlphaGov programme.
To ask the Secretary of State for Business, Innovation and Skills what the timetable is for the integration of Business Link with the AlphaGov programme.
To ask the Secretary of State for Business, Innovation and Skills what assessment he has made of the level of market penetration achieved by Business Link in each financial year since 2003-04.
To ask the Secretary of State for Business, Innovation and Skills what assessment he has made of the level of market penetration achieved by Business Link in each financial year since 2003-04.
| Financial year | Number of businesses assisted | Number of businesses in England | Estimated market penetration¹ (%) |
| 2004/05 | 491,349 | n/a | n/a |
| 2005/06 | 554,513 | n/a | n/a |
| 2006/07 | 610,334 | n/a | n/a |
| 2007/08 | 590,079 | n/a | n/a |
| 2008/09 | 733,722 | n/a | n/a |
| 2009/10 | 756,908 | 3,839,835 | 19.7 |
| 2010/11 | 584,197 | 3,883,875 | 15.0 |
| ¹ Market penetration is calculated by dividing the number of businesses assisted by the number of businesses in England at the start of each year. |
| Financial year | Estimated market penetration¹ (%) |
| 2005/06 | 6 |
| 2006/07 | 11 |
| 2007/08 | 11 |
| 2008/09 | 12.5 |
| 2009/10 | 14 |
| 2010/11 | 20 |
| ¹ Market penetration, was defined by the national Business Link website provider as 'owner-managers' of existing businesses between 2005 and 2010, and in 2011 this definition was extended to include; other individuals within a business and pre-starts or self-employed. |
To ask the Secretary of State for Business, Innovation and Skills what levels of customer satisfaction were recorded in Business Link operator customer satisfaction surveys in each financial year since 2003-4.
To ask the Secretary of State for Business, Innovation and Skills what levels of customer satisfaction were recorded in Business Link operator customer satisfaction surveys in each financial year since 2003-4.
| Satisfied (%) | |
| 2003/04 | 86.1 |
| 2004/05 | 89.6 |
| 2005/06 | 90.7 |
| 2006/07 | 90.8 |
| 2007/08 | 89.7 |
| 2008/09 | 88.9 |
| 2009/10 | 89.1 |
| Satisfied (%) | |
| 2005/06 | 74 |
| 2006/07 | 88 |
| 2007/08 | 92 |
| 2008/09 | 91 |
| 2009/10 | 93 |
| 2010/11 | 97 |
To ask the Secretary of State for Business, Innovation and Skills what assessment he has made of the effects on small businesses of the closure of the Business Link advice service.
To ask the Secretary of State for Business, Innovation and Skills what assessment he has made of the effects on small businesses of the closure of the Business Link advice service.
To ask the Secretary of State for Business, Innovation and Skills what plans he has to assist small businesses following the closure of the Business Link advice service.
To ask the Secretary of State for Business, Innovation and Skills what plans he has to assist small businesses following the closure of the Business Link advice service.
To ask the Secretary of State for Business, Innovation and Skills what plans he has for future funding of Business Link; and if he will make a statement.
To ask the Secretary of State for Business, Innovation and Skills what plans he has for future funding of Business Link; and if he will make a statement.
To ask the Secretary of State for Business, Innovation and Skills how many small and medium-sized enterprises used the Business Link service in financial year (a) 2006-07, (b) 2007-08, (c) 2008-09 and (d) 2009-10.
To ask the Secretary of State for Business, Innovation and Skills how many small and medium-sized enterprises used the Business Link service in financial year (a) 2006-07, (b) 2007-08, (c) 2008-09 and (d) 2009-10.
| Business Users | 2006-07 | 2007-08 | 2008-09 | 2009-10 |
| Start-ups trading < 12 months | 46,093 | 52,178 | 54,806 | 58,662 |
| Established | 564,241 | 537,901 | 678,916 | 698,246 |
To ask the Secretary of State for Business, Innovation and Skills how many businesses operating in Skipton and Ripon constituency have (a) contacted, (b) applied for support and (c) received support from Business Link in each of the last five years.
To ask the Secretary of State for Business, Innovation and Skills how many businesses operating in Skipton and Ripon constituency have (a) contacted, (b) applied for support and (c) received support from Business Link in each of the last five years.
| Reporting period | Number of businesses contacted Business Link | Number of businesses that received intensive assistance from an adviser |
| April 2010 to September 2010 | 1,861 | 378 |
| April 2009 to March 2010 | 7,721 | 808 |
| April 2008 to March 2009 | 7,006 | 343 |
| April 2007 to March 2008 | 5,713 | 326 |
| April 2006 to March 2007 | 5,505 | 209 |
| Innovation Vouchers¹ | Events² | Skills | |
| April 2010 to September 2010 | 4— | 1,346 | To June 2010, 13 learners from 54 business were supported |
| April 2009 to March 2010 | 4— | 3,232 | 554 learners from 201 businesses were supported with their skills needs by Business Link Yorkshire |
| April 2008 to March 2009 | n/a | 2,392 | n/a |
| April 2007 to March 2008 | n/a | n/a | n/a |
| April 2006 to March 2007 | n/a | n/a | n/a |
| ¹ £3,000 of financial support plus assistance in finding the right academic from the region's universities and knowledge institutions | |||
| ² Offering free information and advice to businesses | |||
| ³ Training support | |||
| 4 24 businesses in Harrogate and 12 in Craven have been awarded an Innovation Voucher since their launch in January 2009 |
To ask the Secretary of State for Business, Innovation and Skills how many Business Link advisers were employed on Train to Gain in the latest period for which figures are available.
To ask the Secretary of State for Business, Innovation and Skills how many Business Link advisers were employed on Train to Gain in the latest period for which figures are available.
To ask the Secretary of State for Business, Innovation and Skills how many businesses operating in Redcar constituency contacted Business Link in each of the last five years.
To ask the Secretary of State for Business, Innovation and Skills how many businesses operating in Redcar constituency contacted Business Link in each of the last five years.
| Financial year | Number of customers assisted |
| 2006-07 | 520 |
| 2007-08 | 354 |
| 2008-09 | 537 |
| 2009-10 | 589 |
| 2010-11¹ | 273 |
| ¹ YTD. |
To ask the Secretary of State for Business, Innovation and Skills what estimate he has made of the cost to the public purse of training and employing Business Link advisers in the latest period for which figures are available.
To ask the Secretary of State for Business, Innovation and Skills what estimate he has made of the cost to the public purse of training and employing Business Link advisers in the latest period for which figures are available.