1-6 of 6 results for subject:"Insurance Ombudsman"
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House
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Year
Department
Member
Primary member
Answering member
Legislative stage
Legislation
Subject
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To ask Mr Chancellor of the Exchequer, how many cases were considered by the Insurance Ombudsman in the last year for which figures are available; how many cases were (a) upheld and (b) rejected; what the average time taken was to consider cases; and the average cost per case. -...
To ask Mr Chancellor of the Exchequer, how many cases were considered by the Insurance Ombudsman in the last year for which figures are available; how many cases were (a) upheld and (b) rejected; what the average time taken was to consider cases; and the average cost per case. -...
Asked by
Geoffrey Clifton-Brown
(Conservative)
Answered by
Ruth Kelly
(Labour)
Answering body
Treasury
Type
Written questions
Status
Answered
Tabled on
4 November 2003
For answer on
10 November 2003
Answered on
10 November 2003
Mr. Clifton-Brown: To ask the Chancellor of the Exchequer how many cases were considered by the Insurance Ombudsman in the last year
for which figures are available; how many cases were (a) upheld and (b) rejected; what the average time taken was to consider cases;
and the average cost per case. [137198]
Ruth Kelly: The Financial Ombudsman Service tell me that for the year ending 31 December 1999, the last year for which figures are
recorded against it as a separate scheme, the Insurance Bureau received a total of 7,061 cases.
The table shows a breakdown of the outcome of all cases resolved during the period:
Breakdown of cases--year ended 31 December 1999
_________________________________________________________________________________________________.
Outcome of cases Percentage
Resolved by mediation or conciliation 26
Resolved after investigation by an adjudicator 59
Of which:
In favour of the consumer 31
In favour of the firm 69
Resolved by final decision of an ombudsman 15
Of which:
In favour of the consumer 47
In favour of the firm 53
_________________________________________________________________________________________________.
The average time taken to resolve cases in the year ending 31 December 1999 was 140 days.
The unit cost per case (calculated by dividing the total expenditure--less financing costs--by the number of cases closed) for the
year ending 31 March 2000 was £730, the average unit cost per case across all of the predecessor schemes.
Subjects
Complaints; Insurance; Ombudsman; Regulation; Insurance Ombudsman
Date
10 November 2003
Reference
137198; 413 c37W
House
House of Commons
Type
House of Commons papers; House of Lords papers; Select Committee oral evidence;
Parliamentary committees
Committee
Joint Committee on the Draft Financial Services and Markets Bill
Legislation
Draft Financial Services and Markets Bill
Notes
Received 04.05.99
Subjects
Compensation; Building societies; Financial services; Financial Services Authority; Financial markets; Ombudsman; Mutual societies; Regulation; Treasury; Building Societies Ombudsman; Financial Ombudsman Service; Banking Ombudsman; Insurance Ombudsman; Personal Investment Authority Ombudsman; Lester of Herne Hill, Lord; Hobhouse of Woodborough, Lord; Investment Ombudsman
Date
15 April 1999
Reference
HC 328-vii 1998/99;HL 50-vii 1998/99
House
House of Lords; House of Commons
What plans he has to extend the powers of the Insurance Ombudsman to cover insurance policies taken out by commercial concerns.
What plans he has to extend the powers of the Insurance Ombudsman to cover insurance policies taken out by commercial concerns.
Asked by
Stephen Byers
(Labour)
Answered by
Anthony Nelson
(Conservative)
Answering body
Department of Trade and Industry
Type
Written questions
Status
Answered
For answer on
10 June 1996
Answered on
10 June 1996
Mr. Byers: To ask the President of the Board of Trade what plans he has to extend the powers of the insurance ombudsman to cover
insurance policies taken out by commercial concerns.[32160]
Mr. Nelson: None. The insurance ombudsman bureau is a voluntary body established and paid for by the insurance industry. Any changes
to the scheme would therefore be a matter for the industry to decide.
Subjects
Insurance; Self-regulation; Insurance Ombudsman
Date
10 June 1996
Reference
32160; 279 c15W;279 c14-5W
House
House of Commons
Type
House of Commons papers; Select Committee oral evidence;
Parliamentary committees
Committee
Treasury and Civil Service Committee
Notes
Received 14.07.94
Subjects
Investment; Financial services; Financial institutions; Law Society of Scotland; Protection; Investment Management Regulatory Organisation; Self-regulation; Pearl Group; Prudential Corporation; NatWest; Manufacturing Science and Finance Union; British Bankers' Association; Association of British Insurers; Insurance Ombudsman; National Association of Pension Funds; Association of Investment Trust Companies; Association of Unit Trusts and Investment Funds; Chartered Insurance Institute; Scottish Equitable; Prestwood Financial and Business Advisers; Premium Management; British Merchant Banking Association; Johnson, Christopher; Glenbow Financial Management; Life Insurance Association; Minerva Fund Managers; Goodhart, Charles; Gower, Jim; Beaumont, Malcolm; Jennings, Marie; Lambert, Pat; Shoenmaker, Dirk; Joffe, Joel
Commons Library location
CS 192
Date
11 May 1994
Reference
HC 236-xiii 1993/94
House
House of Commons
Type
House of Commons papers; Select Committee oral evidence;
Parliamentary committees
Committee
Treasury and Civil Service Committee
Notes
Received 18.05.94
Subjects
Financial services; Financial institutions; Insurance Ombudsman; Compliance Officers Association
Commons Library location
CS 192
Date
13 April 1994
Reference
HC 236-ix 1993/94
House
House of Commons
Type
Select Committee reports; House of Commons papers;
Parliamentary committees
Committee
National Heritage Committee
Notes
TAGGED FOR DEBATE;CH 10:06:93
Subjects
Complaints; Children; Compensation; Codes of practice; Appeals; Crime; Broadcasting; Hospitals; Electronic surveillance; Legal aid scheme; Information; Fines; Freedom of expression; Journalism; Legal Services Ombudsman; Public interest; Press; Privacy; Mental capacity; Newspaper press; Photographs; Ombudsman; Media; Pensions Ombudsman; Police Complaints Authority; Press freedom; Sexual offences; Victims; Right of reply; Television; Self-regulation; Local Government Ombudsman; Solicitors Complaints Bureau; Broadcasting Standards Council; Advertising Standards Authority; Building Societies Ombudsman; Air Transport Users Committee; Banking Ombudsman; Insurance Ombudsman; Gilmour of Craigmillar, Lord; Martin of Springburn, Lord; Investment Ombudsman; National Organization for Victim Assistance; Ombudsman for Corporate Estate Agents; Tatchell, Peter; Sussman, Leonard R; Rowlands, John; Nadin, Dennis
Commons Library location
CS 811;Research HA 072 Mar 93,P
Date
16 March 1993
Reference
HC 294 1992/93
House
House of Commons