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Dept for Transport Local Government and the Regions

To ask the Secretary of State for Transport, Local Government and the Regions, how many passengers, on average, board trains each day at each station on the (a) LTS Rail Line and (b) First Great Eastern Rail Line; how many passengers, on average, board trains each day at (a) Sudbury,...

Asked by

Bob Spink (Conservative)

Answering body

Department for Transport, Local Government and the Regions

Type

Written questions

Status

Answered

Date

5 March 2002

Reference

381 c191W; 38421;38422

House

House of Commons

Westminster Hall adjournment debate on C2C (formerly LTS Railway)

Lead member

Lord Cryer

Answering member

Keith Hill

Department

Department of the Environment, Transport and the Regions

Type

Adjournment debates

Date

13 February 2001

Reference

363 c35-44WH

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, if there is a further exemption order for the fleet of new trains to be introduced into service by LTS Trains Ltd. in respect of any of the provisions of the Rail Vehicle Accessibility Regulations 1998; and...

Asked by

Lord Watts (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

1 February 2000

Reference

343 c523-4W; 108367

House

House of Commons

Rail Vehicle Accessibility (LTS Rail Class 357 Vehicles) Exemption Order 2000

SI 2000/182 (Negative instrument). Coming into force 23 February

Department

Department of the Environment, Transport and the Regions

Type

Statutory instruments

Date

1 February 2000

Reference

SI 2000/182

House

House of Commons; House of Lords

Rail Vehicle Accessibility (LTS Rail Class 357 Vehicles) Exemption Order 1999

SI 1999/1448 (Negative instrument). Coming into force 18 June 1999.

Department

Department of the Environment, Transport and the Regions

Type

Statutory instruments

Date

26 May 1999

Reference

SI 1999/1448

House

House of Commons; House of Lords

RAIL SERVICES TO SOUTHEND ON SEA

That this House offers its congratulations to the staff of the LTS company under the leadership of Mr Ken Bird for having achieved such a high grading on the efficiency and punctuality of the line from Fenchurch Street to Southend-on-Sea, which was formerly known as the Misery Line; and believes...

Primary sponsor

Teddy Taylor (Conservative)

Type

Early day motions

Date

20 May 1999

Reference

673

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, if he will make a statement on the circumstances which led to the suspension of services and the closure of Fenchurch Street Station on Wednesday, 20th April; and if he will make a statement on the measures...

Asked by

Andrew Mackinlay (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Date

5 May 1999

Reference

330 c396W;330 c390W; 83305

House

House of Commons

Deposited Paper Dep 98/1574

Letter by Glenda Jackson to John Cryer MP on train departures from Rainham to London Fenchurch Street. DETR. 1998.

Deposited by

Department of the Environment, Transport and the Regions

Type

Deposited papers

Date

30 December 1998

Reference

Dep 98/1574

House

House of Commons

Adjournment debate on the London, Tilbury and Southend railway

Adjournment debate on the London, Tilbury and Southend railway.

Lead member

Lord Cryer

Answering member

Glenda Jackson

Department

Department of the Environment, Transport and the Regions

Type

Adjournment debates

Date

3 December 1998

Reference

321 c1141-8

House

House of Commons

Dept of the Environment Transport and the Regions

To ask the Secretary of State for the Environment, Transport and the Regions, what are the terms of the franchise granted to LTS Rail in respect of the times for the opening of booking offices.

Asked by

Andrew Mackinlay (Labour)

Answering body

Department of the Environment, Transport and the Regions

Type

Written questions

Status

Answered

Tabled on

14 May 1998

For answer on

18 May 1998

Answered on

18 May 1998

Mr. Mackinlay: To ask the Secretary of State for the Environment, Transport and the Regions what are the terms of the franchise granted to LTS Rail in respect of the times for the opening of booking offices. [42414] Ms Glenda Jackson: The franchise agreement requires LTS Rail to comply with the terms of the Ticketing and Settlement Agreement (TSA), which is overseen by the Rail Regulator. The TSA sets out the ticket office opening hours which each operator has agreed to as a signatory to the agreement. These hours may be varied only with the approval of the Rail Regulator (any short-term issues affecting station opening, such as staff shortage, are for the operator to manage in the light of its other business commitments). The table shows the ticket office opening hours set out in the TSA for stations managed by LTS Rail. _________________________________________________________________________________________________. Mon-Fri open Mon-Fri closed Sat open Sat closed Sun open Sun closed Fenchurch Street 0545 2140 0630 2140 0715 2140 Barking 0515 2200 0545 2200 0645 2210 Upminster 0545 2100 0615 2110 0645 2140 West Horndon 0615 2000 0815 1740 Closed Closed Laindon 0530 2000 0615 2100 0615 2100 Basildon 0530 2200 0615 2100 0645 2000 Pitsea 0515 2200 0815 2330 0715 2145 Benfleet 0515 2200 0615 2200 0615 2145 Leigh-on-Sea 0545 2200 0715 2000 0815 1930 Chalkwell 0615 2000 0815 1740 0815 1540 Westcliff-on-Sea 0545 2200 0815 1740 0815 1540 Southend Central 0545 2200 0615 2200 0745 2200 Southend East 0515 2200 0815 1540 0815 1540 Thorpe Bay 0515 2200 0815 1540 0815 1540 Shoeburyness 0615 2200 0815 1740 0815 1540 Dagenham Dock 0615 1340 Closed Closed Closed Closed Rainham 0615 2200 0815 1540 Closed Closed Purfleet 0615 1300 0615 1340 Closed Closed Grays 0520 2200 0715 2210 0715 2140 Tilbury Town 0545 2200 0645 2200 0800 1525 East Tilbury 0645 1334 0745 2200 Closed Closed Stanford-le-Hope 0540 2200 0645 2200 0715 1440 Ockendon 0645 1515 1300 1840 0815 -- 1540 -- Closed -- Closed -- Chafford Hundred 0600 2000 0800 1600 0800 1610 _________________________________________________________________________________________________.

Date

18 May 1998

Reference

42414; 312 c228-30W

House

House of Commons

LONDON TILBURY SOUTHEND RAILWAY

That this House notes, but it is not fooled by, the wheeze operated by LTS Rail who seek to minimise their embarrassment at statistics relating to delays and cancellations of trains travelling to London from Essex by terminating their London-bound journey at Barking where they are turned around in order...

Primary sponsor

Andrew Mackinlay (Labour)

Type

Early day motions

Date

19 March 1997

Reference

688

House

House of Commons

Dept of Transport

Statement on the improvements to passenger and station services implemented by (a) Great Western Trains, (b) South Western Trains and (c) LTS Rail, referred to in his Answer of 9th January 1996, Official Report, column 27. - Inc figs. (Holding answer 4 March 1997).

Asked by

Gwyneth Dunwoody (Labour)

Answering body

Department of Transport

Type

Written questions

Status

Answered

For answer on

17 March 1997

Answered on

17 March 1997

Mrs. Dunwoody: To ask the Secretary of State for Transport if he will list the improvements to passenger and station services implemented by (a) Great Western Trains, (b) South West Trains and (c) LTS Rail, referred to in his answer of 9 January 1996, Official Report, column 27. [18678] Mr. Watts: [holding answer 4 March 1997]: Improvements to passenger and station services implemented by Great Western Trains, South West Trains and LTS Rail since commencing operations, are as follows: Great Western Trains GWT has introduced a large number of product enhancements including family carriage and business standard services, improved first class facilities, increased capacity for the carriage of bicycles, expanded catering services, and special offers and promotions to all rail passengers. Weekday train services have been increased and some long-distance journey times have been reduced by up to 20 minutes. By the summer, GWT will be running an additional 11 services per weekday above the summer 1995 timetable. A £50 million rolling stock upgrading programme is under way and the first five completely refurbished and re-liveried high-speed trains are now in service. A further seven trains will be available by May. GWT has established a new telephone inquiry bureau and six telesales offices creating 180 full and part-time jobs. GWT has completed the refurbishment of customer waiting lounges at Swindon, Newton Abbott and Bristol Parkway. Buffet facilities at Swindon have been refurbished and a customer service desk introduced. Self-service ticket machines have been installed at seven main line stations. New customer welcome teams have been introduced at Paddington. Porters have also been re-introduced at Paddington. Security cover is now provided at all GWT car parks through combinations of trained security guards and closed circuit television. South West Trains SWT has introduced two new bus links from Bordon-Liphook and Winchester-Romsey. It has also introduced more bus service information into the SWT's timetable. More than 2,000 extra sets a day have been introduced to help ease overcrowding. Two additional morning peak services serve Teddington-Waterloo via Kingston and several trains have been lengthened. SWT also has standby trains at London Waterloo and other key locations during the peaks which can be brought into use if needed. SWT has invested over £1 million in improving train reliability-- treating traction motors on class 442s to prevent problems with snow, and solving air conditioning problems on class 159s. SWT will shortly be placing an order for 30 new four-car electrical multiple units worth approximately £90 million. SWT has invested £200,000 in new technology and telephone lines at Southampton telephone inquiry bureau, where there are now 25 lines available. In addition SWT is providing extra staff-- Bluecoats--at Waterloo, Guildford and Southampton offering help and information to travellers. SWT has spent or committed the appropriate expenditure on its station refurbishment programme. The first stations to benefit from this work will be Brentford, Norbiton, Twickenham and Surbiton. Work is now under way to redevelop station buildings at Southampton Airport (Parkway) station. The existing buildings are being transformed in a project which will include new upgraded station facilities and provide an additional 53 car parking spaces to the current 530. SWT is also carrying out work on car park extensions at Grateley, Eastleigh and Haslemere. Car park resurfacing is also being carried out at 30 SWT stations. There is a further £130,000 project to install CCTV cameras, improve lighting and cut vegetation at 10 stations. Since the programme of CCTV installation by BR in SWT car parks began in 1993, car crime had dropped by more than 30 per cent.; 70 per cent. of SWT car park capacity is now covered by CCTV. SWT increased its passengers charter punctuality standards by two points from February 1997. LTS Rail LTS Rail has introduced additional late evening trains running from Monday to Friday serving all major stations to Southend. Passenger safety has been improved by the introduction of security guards on LTS Rail trains and at stations. In total, an extra 3,000 security guard hours per week have been deployed across the franchise. LTS Rail has launched an experimental low-cost fare called "Early Bird" for early morning Pitsea commuters into London. An Early Bird fare to London from Chafford Hundred will be introduced in April and similar fares are being considered for other stations. LTS has also introduced minicom facilities for the hard of hearing at the Southend telephone inquiry bureau. LTS Rail introduced its first two class 317 sliding-door trains into regular service on 9 December, operating on the Basildon and Tilbury lines in the morning and evening peaks. Since then, LTS Rail has taken delivery of five further 317s and a further two are due to be delivered on 17 March. LTS Rail is well advanced with ordering 44 four-car EMUs. The trains will include full air conditioning, wider seats and more spacious interiors, information in every carriage and public phones. The passengers charter performance target for punctuality will be raised from 88 per cent. to 90 per cent. from 1 April 1997 and a further two points from 1 April 1998. Similarly, the reliability target will be increased by 0.5 points on 1 April 1997 and a further 0.5 points in 1998. LTS Rail, in partnership with Thamesway, has introduced a joint rail/bus ticketing arrangement. From 2 March, commuters from Benfleet station have been able to buy one ticket valid on Thamesway buses, LTS Rail services and London Underground. LTS Rail has improved the cleanliness of stations through increased overnight cleaning.

Date

17 March 1997

Reference

18678; 292 c419-21W

House

House of Commons

Rail passenger franchises

Rail passenger franchises. House of Commons Library Research Paper 96/85. (Updates Research paper 95/96 and replaces Research paper 96/21)

Type

Commons Briefing papers

Date

8 August 1996

Reference

RP96-85

Dept of Transport

How many and what percentage of trains arrived more than five minutes late during peak hours on each of the former Network South East lines in (a) each four-week period during 1995-96 and (b) for 1995-96 as a whole; and how many and what % of trains were cancelled on...

Asked by

Malcolm Wicks (Labour)

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

18 June 1996

Reference

279 c425-30W;279 c420-4W; 33036;33035

House

House of Commons

Dept of Transport

What progress has been made on the inquiry into ticketing irregularities on the London, Tilbury and Southend line; when and how he intends to publish the inquiry results.

Asked by

Bob Spink (Conservative)

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

29 February 1996

Reference

18222; 272 c658W;272 c638W

House

House of Commons

Dept of Transport

What was his Department's budget for (a) consultants fees and (b) all other costs associated with the public and press launch for the introduction of (i) the Great Western, (ii) South West Trains and (iii) London Tilbury Southend rail franchises. - No figs given.

Asked by

Lord Chidgey (Liberal Democrat)

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

27 February 1996

Reference

17006; 272 c445W;272 c425W

House

House of Commons

Dept of Transport

(Pursuant to reply at 271 c8W) Further statement on the franchise agreements and related documents for the LTS Rail, Great Western Trains and South West Trains passenger rail franchise.

Asked by

Lord Coe

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

9 February 1996

Reference

13589; 271 c374-5W

House

House of Commons

Dept of Transport

Statement on publication of the franchise agreements and related documents for the LTS Rail, Great Western Trains and South West Trains passenger rail franchise. (Further information given at 271 c374-5W). Inc ref to DEP/3 2753 (in lib).

Asked by

Lord Coe

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

5 February 1996

Reference

13589; 271 c8W

House

House of Commons

Rail passenger franchises

Rail passenger franchises. House of Commons Library. Research Paper 96/21. (Replaced by Research paper 96/85)

Type

Commons Briefing papers

Date

6 January 1996

Reference

RP96-21

Dept of Transport

If he will list the 1995-96 turnover and subsidy requirement under the Section 52 agreement with the Office of Passenger Rail Franchising for (a) Great Western Trains, (b) LTS Rail and (c) South West Trains companies. - Ref to 263 c706W. Negotiations between the franchising director and the British Railways...

Asked by

Brian Wilson (Labour)

Answering body

Department of Transport

Type

Written questions

Status

Answered

Date

7 November 1995

Reference

41257; 265 c759W

House

House of Commons

Librarians' tools

Type

House

Session

Year

Department

Member

Primary member

Answering member

Legislative stage

Legislation

Subject

Publisher