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Paid ad spoofing tricks drivers into contacting dishonest companies after crashes instead of their insurer and can lead to consumer harm.
Paid ad spoofing tricks drivers into contacting dishonest companies after crashes instead of their insurer and can lead to consumer harm.
To ask the Secretary of State for Business and Trade, what recent discussions he has had with the Competition and Markets Authority on enforcement action against companies operating misleading subscription models.
To ask the Secretary of State for Business and Trade, what recent discussions he has had with the Competition and Markets Authority on enforcement action against companies operating misleading subscription models.
The Digital Markets, Competition and Consumers Act (DMCCA) 2024 sets out new consumer protection rules for subscription contracts. Once the rules are in force, traders will have to provide clear information about subscription contracts before a consumer signs up, ensure that arrangements to exit the contract are straightforward, and provide a 14-day cooling-off period after a 12month+ contract or trial auto-renews.
The government has recently published its response to the Consultation on the Implementation of the new Subscription Contracts Regime: Consultation on the implementation of the new subscription contracts regime - GOV.UK. We engaged with the Competition and Markets Authority (CMA) during the consultation.
The CMA and local Trading Standards can take enforcement action against breaches of consumer protection law, including breaches of the existing and new subscription rules once they are in force. The DMCCA gives the CMA new powers to impose fines of up to 10% of global turnover on businesses who infringe consumer protection law. We will continue to engage with the CMA ahead of new regulations commencing.
To ask the Secretary of State for Business and Trade, what assessment he has made of the prevalence of deceptive online subscription practices, including misleading free trials and unclear recurring payment terms.
To ask the Secretary of State for Business and Trade, what assessment he has made of the prevalence of deceptive online subscription practices, including misleading free trials and unclear recurring payment terms.
The Digital Markets, Competition and Consumers Act (DMCCA) 2024 sets out new consumer protection rules for subscription contracts. Once the rules are in force, traders will have to provide clear information about subscription contracts before a consumer signs up, ensure that arrangements to exit the contract are straightforward, and provide a 14-day cooling-off period after a 12month+ contract or trial auto-renews.
Secondary legislation is required to implement the regime. We consulted on proposals and the Government Response can be found here: Consultation on the implementation of the new subscription contracts regime - GOV.UK.
The new protections will save the average consumer £14 per month for every unwanted subscription they cancel. The Department for Business and Trade published an Impact Assessment alongside the DMCCA: Subscription traps: annex 2 impact assessment.
To ask the Secretary of State for Business and Trade, what steps the Competition and Markets Authority is taking to protect consumers from rogue traders, including those who provide substandard or fraudulent services.
To ask the Secretary of State for Business and Trade, what steps the Competition and Markets Authority is taking to protect consumers from rogue traders, including those who provide substandard or fraudulent services.
The Competition and Markets Authority's (CMA) decision-making is independent of government. Each parliament the government issues a Strategic Steer to the CMA setting out its priorities for the CMA and the wider policy objectives to which it should have regard. Information about the CMA's enforcement activities is available on its website.
The Digital Markets Competition and Consumers Act 2024 (DMCCA) strengthens consumer law enforcement by giving the CMA new administrative powers, and they and the courts are able to impose significant monetary penalties of up to 10% of turnover. The CMA recently used the fining powers for the first time against a trader that failed to comply with a legal information notice.
Under the DMCCA, trader recommendation platforms must take reasonable steps to ensure consumer reviews on their sites are genuine. The CMA has published separate guidance for businesses that publish reviews to help meet their legal obligations.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the effectiveness of the compliance advice published by the Competition and Markets Authority for trader recommendation platforms in protecting consumers from misleading claims and unfair practices.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the effectiveness of the compliance advice published by the Competition and Markets Authority for trader recommendation platforms in protecting consumers from misleading claims and unfair practices.
The Competition and Markets Authority's (CMA) decision-making is independent of government. Each parliament the government issues a Strategic Steer to the CMA setting out its priorities for the CMA and the wider policy objectives to which it should have regard. Information about the CMA's enforcement activities is available on its website.
The Digital Markets Competition and Consumers Act 2024 (DMCCA) strengthens consumer law enforcement by giving the CMA new administrative powers, and they and the courts are able to impose significant monetary penalties of up to 10% of turnover. The CMA recently used the fining powers for the first time against a trader that failed to comply with a legal information notice.
Under the DMCCA, trader recommendation platforms must take reasonable steps to ensure consumer reviews on their sites are genuine. The CMA has published separate guidance for businesses that publish reviews to help meet their legal obligations.
To ask the Secretary of State for Culture, Media and Sport, what steps she is taking to help tackle misleading advertising online.
To ask the Secretary of State for Culture, Media and Sport, what steps she is taking to help tackle misleading advertising online.
The Advertising Standards Authority (ASA) is the independent regulator for advertising in the UK and enforces the Advertising Codes. These codes include specific rules intended to protect consumers from misleading marketing communications, including online. If advertising includes the omission, exaggeration, or ambiguous presentation of information, it can be considered misleading. The ASA works with online platforms via its Intermediary and Platform Principles to promote greater adherence to the non-broadcast advertising codes, resulting in more responsible advertising online.
The Digital Markets, Competition and Consumers Act 2024 also prohibits unfair commercial practices, including misleading actions and omissions, that are likely to impact the average consumer’s transactional decisions. The Government commenced Part 4, Chapter 1 of the Act, which sets out rules on unfair trading, in April 2025.
This briefing examines fossil fuel advertising, climate misinformation, UK policy and regulatory responses, and stakeholder views.
This briefing examines fossil fuel advertising, climate misinformation, UK policy and regulatory responses, and stakeholder views.
A Westminster Hall debate has been scheduled for 7 July on an e-petition relating to fossil fuel companies and advertising. The debate will be opened by Jacob Collier MP.
A Westminster Hall debate has been scheduled for 7 July on an e-petition relating to fossil fuel companies and advertising. The debate will be opened by Jacob Collier MP.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure participants in multi-level marketing schemes are protected from misleading claims about the financial benefits of said schemes.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure participants in multi-level marketing schemes are protected from misleading claims about the financial benefits of said schemes.
Although multi-level schemes are not illegal, it is a criminal offence to persuade someone to make a payment to a scheme by promising benefits from getting other people to join the same scheme (Fair Trading Act 1973 section 120(3)).
Also, the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) prohibit unfair and misleading marketing tactics towards consumers. This includes “establishing, operating or promoting a pyramid promotional scheme where a consumer gives consideration for the opportunity to receive compensation that is derived primarily from the introduction of other consumers into a scheme rather than from the sale or consumption of products.”
To strengthen the enforcement of these and other consumer rights, the Digital Markets, Competition and Consumers Act 2024 increases the powers available for enforcement bodies.
Lords committee stage (fourth day). Clause 116 agreed to. Clause 117, as amended, agreed to. Clauses 118 to 124 agreed to. Schedule 3 agreed to. Clauses 125 to 127 agreed to. Schedule 4 agreed to. Clause 128 agreed to. Schedule 5, as amended, agreed to. Clause 129 agreed to. Schedule 6 agreed to. Clauses 130 and 131, as amended, agreed to. Clauses 132 to 136 agreed to. Schedule 7 agreed to. Clause 137 agreed to. Schedule 8 agreed to. Clauses 138 to 142 agreed to. Schedules 9 and 10, as amended, agreed to. Schedule 11 agreed to. Clause 143 agreed to. Schedule 12 agreed to. Clause 144 agreed to. Schedule 13, as amended, agreed to. Clauses 145 to 148 agreed to.
Lords committee stage (fourth day). Clause 116 agreed to. Clause 117, as amended, agreed to. Clauses 118 to 124 agreed to. Schedule 3 agreed to. Clauses 125 to 127 agreed to. Schedule 4 agreed to. Clause 128 agreed to. Schedule 5, as amended, agreed to. Clause 129 agreed to. Schedule...
Moved by
Baroness Jones of Whitchurch
80: After Clause 115, insert the following new Clause—
“Duty of the CMA: Citizens interest provisions
(1) The Enterprise and Regulatory Reform Act 2013 is amended as follows.
(2) After section 25(3) insert—
“(3A) When carrying out its functions in relation to the regulation of competition in digital markets under...
Moved by
Baroness Jones of Whitchurch
80: After Clause 115, insert the following new Clause—
“Duty of the CMA: Citizens interest provisions
(1) The Enterprise and Regulatory Reform Act 2013 is amended as follows.
(2) After section 25(3) insert—
“(3A) When carrying out its functions in relation to the regulation of competition in digital markets under...
My Lords, Amendment 80 raises the particular issue that was raised at Second Reading: whose interest is the CMA defending? Is it just the users of the product or service, or is there a wider citizens’ interest that needs to be taken into account? I am grateful to the noble...
My Lords, Amendment 80 raises the particular issue that was raised at Second Reading: whose interest is the CMA defending? Is it just the users of the product or service, or is there a wider citizens’ interest that needs to be taken into account? I am grateful to the noble...
My Lords, as well as speaking to Amendment 80, I will say a few words about Amendment 83A in my name, which is in some ways related.
The point just made was extremely important and correct: in whose interests are these bodies acting? The answer should always be people—all of us....
My Lords, as well as speaking to Amendment 80, I will say a few words about Amendment 83A in my name, which is in some ways related.
The point just made was extremely important and correct: in whose interests are these bodies acting? The answer should always be people—all of us....
My Lords, I support Amendment 80, to which I added my name. I will also say a few words about Amendment 83A in the name of the noble Lord, Lord Tyrie.
I fear that the word “citizens” might meet the same fate as the word “workers”. The argument will be made...
My Lords, I support Amendment 80, to which I added my name. I will also say a few words about Amendment 83A in the name of the noble Lord, Lord Tyrie.
I fear that the word “citizens” might meet the same fate as the word “workers”. The argument will be made...
My Lords, I strongly support Amendment 80 in the name of the noble Baroness, Lady Jones, which I have signed. She spoke powerfully about the power of big tech and its impact on democracy. My concerns, and those of many news organisations such as the Public Interest News Foundation, the...
My Lords, I strongly support Amendment 80 in the name of the noble Baroness, Lady Jones, which I have signed. She spoke powerfully about the power of big tech and its impact on democracy. My concerns, and those of many news organisations such as the Public Interest News Foundation, the...
As ever, let me start by thanking the noble Baroness, Lady Jones, and the noble Lord, Lord Tyrie, for drawing attention to and initiating this fascinating debate on the objectives of the digital markets regime with these amendments. Most speakers have anticipated many of my arguments in advance, but I...
As ever, let me start by thanking the noble Baroness, Lady Jones, and the noble Lord, Lord Tyrie, for drawing attention to and initiating this fascinating debate on the objectives of the digital markets regime with these amendments. Most speakers have anticipated many of my arguments in advance, but I...
Will the Minister explain why what has been considered necessary for, as far as we know, all the other major sector regulators is not considered necessary for the CMA?
Will the Minister explain why what has been considered necessary for, as far as we know, all the other major sector regulators is not considered necessary for the CMA?
Indeed. While the noble Lord was speaking, I was trying to look for a counter- example but I have yet to find one. I will look for examples of regimes where this does not apply and communicate that to the noble Lord.
Indeed. While the noble Lord was speaking, I was trying to look for a counter- example but I have yet to find one. I will look for examples of regimes where this does not apply and communicate that to the noble Lord.