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To ask the Secretary of State for Defence, how many staff hours were spent working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.
To ask the Secretary of State for Defence, how many staff hours were spent working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, how much was spent on working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.
To ask the Secretary of State for Defence, how much was spent on working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, what the nature of complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner was in each of the last five years.
To ask the Secretary of State for Defence, what the nature of complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner was in each of the last five years.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, how many of the complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner were submitted by LGBTQ+ personnel under JSP 831 in i) 2026, ii) 2025 and iii) 2024.
To ask the Secretary of State for Defence, how many of the complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner were submitted by LGBTQ+ personnel under JSP 831 in i) 2026, ii) 2025 and iii) 2024.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, what the nature is of complaints made to the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner that have taken more than 24 weeks to respond to in each of the last five years.
To ask the Secretary of State for Defence, what the nature is of complaints made to the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner that have taken more than 24 weeks to respond to in each of the last five years.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, what proportion of complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner were responded to within 24 weeks in each of the last five years.
To ask the Secretary of State for Defence, what proportion of complaints received by the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner were responded to within 24 weeks in each of the last five years.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, what percent of complaints made to a) the Service Complaints Ombudsman for the Armed Forces and b) the Armed Forces Commissioner were rejected in 2025.
To ask the Secretary of State for Defence, what percent of complaints made to a) the Service Complaints Ombudsman for the Armed Forces and b) the Armed Forces Commissioner were rejected in 2025.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
To ask the Secretary of State for Defence, how many complaints the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner received in each of the last five years.
To ask the Secretary of State for Defence, how many complaints the a) Service Complaints Ombudsman for the Armed Forces and b) Armed Forces Commissioner received in each of the last five years.
Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables
Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.
The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.
My hon. Friend the Parliamentary Under-Secretary of State for Defence (Louise Sandher-Jones) has made the following Written Ministerial Statement.
I am pleased to lay before Parliament today the Service Complaints Ombudsman for the Armed Forces Annual Report for 2025 on the fairness, effectiveness and efficiency of the Service Complaints system.
...
My hon. Friend the Parliamentary Under-Secretary of State for Defence (Louise Sandher-Jones) has made the following Written Ministerial Statement.
I am pleased to lay before Parliament today the Service Complaints Ombudsman for the Armed Forces Annual Report for 2025 on the fairness, effectiveness and efficiency of the Service Complaints system.
...
I am pleased to lay before Parliament today the Service Complaints Ombudsman for the Armed Forces Annual Report for 2025 on the fairness, effectiveness and efficiency of the Service Complaints system.
This report is published by Mariette Hughes and covers the operation of the Service Complaints system and the work...
I am pleased to lay before Parliament today the Service Complaints Ombudsman for the Armed Forces Annual Report for 2025 on the fairness, effectiveness and efficiency of the Service Complaints system.
This report is published by Mariette Hughes and covers the operation of the Service Complaints system and the work...
Motion to consider. Agreed to on question.
Motion to consider. Agreed to on question.
Lords motion to consider. Agreed to on question.
Lords motion to consider. Agreed to on question.
I beg to move that the Grand Committee considers these regulations, which were laid before both Houses on 15 January. They form a key part of implementing the Armed Forces Commissioner Act 2025, which strengthens independent oversight and support for our service personnel and their families.
Before turning to the detail...
I beg to move that the Grand Committee considers these regulations, which were laid before both Houses on 15 January. They form a key part of implementing the Armed Forces Commissioner Act 2025, which strengthens independent oversight and support for our service personnel and their families.
Before turning to the detail...
My Lords, I will be brief. I thank the Minister for introducing these regulations, which I support, and for the way in which he did so.
In the interests of transparency, I should declare the interest that some Members of this Committee have already heard during the passage of the Bill...
My Lords, I will be brief. I thank the Minister for introducing these regulations, which I support, and for the way in which he did so.
In the interests of transparency, I should declare the interest that some Members of this Committee have already heard during the passage of the Bill...
My Lords, I also take this opportunity to welcome this provision. I just have one question, and I apologise in advance to the Minister that it is detailed, but I am attempting—dare I say—to help the Government. Since this Act became an Act, the Armed Forces Bill has been published,...
My Lords, I also take this opportunity to welcome this provision. I just have one question, and I apologise in advance to the Minister that it is detailed, but I am attempting—dare I say—to help the Government. Since this Act became an Act, the Armed Forces Bill has been published,...
My Lords, I shall be brief. I thank the Minister for setting out the purpose of these regulations, defining “relevant family members” under the Armed Forces Commissioner Act. That clarity is welcome, and these Benches will not oppose the regulations.
Having said that, there are still one or two unaddressed concerns...
My Lords, I shall be brief. I thank the Minister for setting out the purpose of these regulations, defining “relevant family members” under the Armed Forces Commissioner Act. That clarity is welcome, and these Benches will not oppose the regulations.
Having said that, there are still one or two unaddressed concerns...
I thank noble Lords for their contributions. I say in answer to the specific question from my noble friend Lord Stansgate that, yes, the regulations apply to wherever anyone serves. I thank him for raising that issue and allowing me to clarify that point.
With respect to the noble Lord, Lord...
I thank noble Lords for their contributions. I say in answer to the specific question from my noble friend Lord Stansgate that, yes, the regulations apply to wherever anyone serves. I thank him for raising that issue and allowing me to clarify that point.
With respect to the noble Lord, Lord...