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Written ministerial directions from Alistair Darling MP to Peter Mathison (Chief Exec., Benefits Agency) regarding benefits and disability, dated 30/07/1998, 15/09/1998, 21/12/1998, 28/01/1999 and 25/02/1999. 10 p.
Written ministerial directions from Alistair Darling MP to Peter Mathison (Chief Exec., Benefits Agency) regarding benefits and disability, dated 30/07/1998, 15/09/1998, 21/12/1998, 28/01/1999 and 25/02/1999. 10 p.
To ask the Secretary of State for Work and Pensions (1) how many staff were employed by the (a) Employment Service and (b) Benefits Agency in each year for which records are available, broken down by region;
To ask the Secretary of State for Work and Pensions (1) how many staff were employed by the (a) Employment Service and (b) Benefits Agency in each year for which records are available, broken down by region;
(2) what the average salary was of staff employed by the (a) Employment Service and (b) Benefits Agency in each year for which records are available, broken down by region.
(2) what the average salary was of staff employed by the (a) Employment Service and (b) Benefits Agency in each year for which records are available, broken down by region.
To ask the Secretary of State for Work and Pensions what the cost to the public purse of the Benefits Agency was in (a) 2006-07 and (b) 2007-08.
To ask the Secretary of State for Work and Pensions what the cost to the public purse of the Benefits Agency was in (a) 2006-07 and (b) 2007-08.
To ask the Secretary of State for Work and Pensions what the average time taken by the Benefits Agency to process claims was in the last period for which figures are available.
To ask the Secretary of State for Work and Pensions what the average time taken by the Benefits Agency to process claims was in the last period for which figures are available.
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2005-2006. 58 p.
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2005-2006. 58 p.
To ask the Secretary of State for Work and Pensions what the average number of days was from first contact by a new jobseeker's allowance claimant to first payment for claims administered by (a) the Benefits Agency and (b) Jobcentre Plus in each of the last five years.
To ask the Secretary of State for Work and Pensions what the average number of days was from first contact by a new jobseeker's allowance claimant to first payment for claims administered by (a) the Benefits Agency and (b) Jobcentre Plus in each of the last five years.
| Calendar year | Actual average clearance time (days) |
| 2000 | 9.1 |
| 2001 | 9.6 |
| 2002 | 10.2 |
| 2003 | 10.8 |
| 2004 | 12.0 |
| 2005 (up to October) | 13.4 |
To ask the Secretary of State for Work and Pensions what the total departmental expenditure was on the administration of (a) the Employment Service, (b) the Benefits Agency and (c) Jobcentre Plus in each of the last five years; and what the projected expenditure is in each organisation for the...
To ask the Secretary of State for Work and Pensions what the total departmental expenditure was on the administration of (a) the Employment Service, (b) the Benefits Agency and (c) Jobcentre Plus in each of the last five years; and what the projected expenditure is in each organisation for the...
| £ million | |
| Net administration costs | |
| 2000–01 | 3,043 |
| 2001–02 | 3,001 |
| £ million | |
| Net administration costs | |
| 2002–03 | 2,951 |
| 2003–04 | 3,042 |
| 2004–05 | 3,148 |
| £ million | |
| Net administration costs | |
| 2005–06 | 3,301 |
| 2006–07 | 3,323 |
| 2007–08 | 3,146 |
To ask the Secretary of State for Work and Pensions how many full-time equivalent staff were employed by (a) the Employment Service, (b) the Benefits Agency and (c) Jobcentre Plus in each of the last five years; and what the projected staff levels are in each organisation for the next...
To ask the Secretary of State for Work and Pensions how many full-time equivalent staff were employed by (a) the Employment Service, (b) the Benefits Agency and (c) Jobcentre Plus in each of the last five years; and what the projected staff levels are in each organisation for the next...
| Year ending 31 March | Employment Service | Benefits Agency |
| 2001 | 34,110 | 70,510 |
| 2002 | 34,040 | 68,081 |
| Year ending 31 March | Jobcentre Plus |
| 2003 | 78,512 |
| 2004 | 79,044 |
| 2005 | 73,900 |
| Projected staffing levels | |
| 31 March 2006 | 71,008 |
| 31 March 2007 | 68,350 |
| 31 March 2008 | 66,461 |
(2) what assessment has been made of staff views on the transition to Jobcentre Plus; and if he will place copies in the Library.
(2) what assessment has been made of staff views on the transition to Jobcentre Plus; and if he will place copies in the Library.
To ask the Secretary of State for Work and Pensions (1) if he will make a statement on the measures used to assist Employment Service and Benefits Agency staff in the cultural transition to Jobcentre Plus;
To ask the Secretary of State for Work and Pensions (1) if he will make a statement on the measures used to assist Employment Service and Benefits Agency staff in the cultural transition to Jobcentre Plus;
To ask the Secretary of State for Work and Pensions in which areas Jobcentre Plus offices have replaced Benefit Agency offices; and when he expects the remaining Benefit Agency offices to be replaced by Jobcentre Plus offices.
To ask the Secretary of State for Work and Pensions in which areas Jobcentre Plus offices have replaced Benefit Agency offices; and when he expects the remaining Benefit Agency offices to be replaced by Jobcentre Plus offices.
| Region and district | Fully rolled out/partial rollout |
| East Midlands | |
| Derbyshire | Full |
| Leicestershire | Full |
| Lincolnshire and Rutland | Partial |
| Northamptonshire | Full |
| Nottinghamshire | Partial |
| East of England | |
| Bedfordshire and Hertfordshire | Partial |
| Cambridgeshire | Partial |
| Norfolk | Partial |
| Essex | Partial |
| Suffolk | Full |
| London | |
| Brent, Harrow and Hillingdon | Partial |
| Central London | Partial |
| City and East London | Partial |
| Lambeth, Southwark and Wandsworth | Partial |
| North London | Partial |
| South East London | Partial |
| South London | Partial |
| North East London | Partial |
| West London | Full |
| North East | |
| City of Sunderland | Partial |
| Durham | Partial |
| Gateshead and South Tyneside | Full |
| Northumbria | Full |
| Tees Valley | Full |
| North West | |
| Cheshire and Warrington | Partial |
| Cumbria | Full |
| Lancashire East | Partial |
| Greater Manchester Central | Partial |
| Greater Manchester East | Partial |
| Greater Manchester West | Partial |
| Greater Mersey | Full |
| Lancashire West | Partial |
| Liverpool and Wirral | Full |
| Scotland | |
| ADGI | Partial |
| Edinburgh, Lothians and Borders | Partial |
| Forth Valley and Fife | Partial |
| Glasgow | Partial |
| HICC | Partial |
| Lanarkshire and East Dunbartonshire | Partial |
| South East | |
| Bucks and Oxon and Berkshire | Partial |
| Hampshire | Partial |
| Kent | Partial |
| Surrey and Sussex | Partial |
| South West | |
| Devon and Cornwall | Full |
| Dorset and Somerset | Full |
| Gloucester, Wiltshire and Swindon | Partial |
| West of England | Partial |
| Wales | |
| Bridgend | Full |
| Cardiff and Vale | Full |
| Eastern Valleys | Partial |
| North West Wales | Partial |
| South East Wales | Full |
| Swansea Bay | Partial |
| West Wales | Partial |
| Wrexham and North West Coast | Partial |
| West Midlands | |
| Birmingham and Solihull | Partial |
| Black Country | Partial |
| Coventry and Warwickshire | Partial |
| Staffordshire | Partial |
| The Marches | Partial |
| Yorkshire and Humberside | |
| Barnsley Doncaster and Rotherham | Partial |
| Bradford | Partial |
| Calderdale and Kirklees | Partial |
| East Yorks and Humber | Partial |
| Leeds | Partial |
| North Yorkshire | Partial |
| Sheffield | Full |
| Wakefield | Partial |
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2004-2005. 60 p.
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2004-2005. 60 p.
Westminster Hall adjournment debate on Benefit Office closures.
Westminster Hall adjournment debate on Benefit Office closures.
To ask the Secretary of State for Work and Pensions, what funding has been set aside to retrain staff from job centres and benefits agency offices who lose their jobs. - Including text of letter from David Anderson of Jobcentre Plus.
To ask the Secretary of State for Work and Pensions, what funding has been set aside to retrain staff from job centres and benefits agency offices who lose their jobs. - Including text of letter from David Anderson of Jobcentre Plus.
List of Benefits Agency market tests for which BET Facilities Management, Group 4, Hoden, Manpower, Mowlam, Procord, Reliance, SERCO and Turner Townsend were invited to tender, whether they did so, and in which they were successful. DSS. 1994.
List of Benefits Agency market tests for which BET Facilities Management, Group 4, Hoden, Manpower, Mowlam, Procord, Reliance, SERCO and Turner Townsend were invited to tender, whether they did so, and in which they were successful. DSS. 1994.
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2003-2004. 56 p. DWP. 2004.
Report by the President of Appeal Tribunals on the standards of decision-making by the Secretary of State 2003-2004. 56 p. DWP. 2004.
To ask the Secretary of State for Trade and Industry, how many post offices there were in each constituency (a) in 1997 and (b) currently; and how many of them transact more than 40 per cent. of their work volumes on behalf of the Benefits Agency. - Ref to 9...
To ask the Secretary of State for Trade and Industry, how many post offices there were in each constituency (a) in 1997 and (b) currently; and how many of them transact more than 40 per cent. of their work volumes on behalf of the Benefits Agency. - Ref to 9...
(Pursuant to reply on 15.12.2003 at 415 c684W) To ask the Secretary of State for Work and Pensions, how many (a) physical and (b) non-physical assaults there have been on staff in the (i) Employment Service, (ii) Benefits Agency and (iii) Jobcentre Plus in each year since 2001; how many...
(Pursuant to reply on 15.12.2003 at 415 c684W) To ask the Secretary of State for Work and Pensions, how many (a) physical and (b) non-physical assaults there have been on staff in the (i) Employment Service, (ii) Benefits Agency and (iii) Jobcentre Plus in each year since 2001; how many...
To ask the Secretary of State for Work and Pensions, how many (a) physical and (b) non-physical assaults there have been on staff in the (i) Employment Service, (ii) Benefits Agency and (iii) Jobcentre Plus in each year since 2001; how many prosecutions resulted; what penalties were handed down; and...
To ask the Secretary of State for Work and Pensions, how many (a) physical and (b) non-physical assaults there have been on staff in the (i) Employment Service, (ii) Benefits Agency and (iii) Jobcentre Plus in each year since 2001; how many prosecutions resulted; what penalties were handed down; and...