In December 2023, HMRC wrote a letter to the chair of the Committee of Public Accounts with the latest information on HMRC’s compliance activity on the COVID-19 support schemes up to the end of September 2023, when the Taxpayer’s Protection Taskforce transitioned into business-as-usual.

At Budget 2021, the government announced an investment of over £100 million in the Taxpayer Protection Taskforce to combat error and fraud in the COVID-19 financial support schemes administered by HMRC. This investment enabled HMRC to deploy compliance staff to the Taxpayer Protection Taskforce for the lifetime of the taskforce, and to backfill for those staff to prevent an opportunity cost to the collection of tax revenues.

As planned, HMRC began to transition the activity and the staff working on the taskforce into business-as-usual tax compliance activity from March 2023.

Our compliance activity on the COVID-19 support schemes up to end September 2023 has protected over £1.6 billion worth of grants. This is made up of £430 million prevented from being paid out and over £1.2 billion recovered from overpayments.

We remain committed to tackling error and fraud in the COVID-19 support schemes where this is the most cost-effective use of resources.

At Budget 2021, the Government announced an investment of over £100 million in the Taxpayer Protection Taskforce, to be in place for two years to April 2023, to combat fraud in the COVID-19 financial support schemes administered by HMRC (Coronavirus Job Retention Scheme, Self Employed Income Support Scheme and Eat Out To Help Out).

As planned between April and September 2023, compliance staff currently deployed on the taskforce will move back to business-as-usual tax compliance activity. Ongoing investigations into overclaimed grants that haven't been concluded will be worked to completion. HMRC will consider the risk of overclaims of COVID-19 grants alongside other tax compliance risks when prioritising cases for a compliance check. This is the most efficient way to ensure we protect and recover taxpayers’ money, as it allows HMRC to deal with all aspects of a customer’s potential non-compliance in a single check.

HMRC remains committed to tackling error and fraud in the COVID-19 support schemes where this is the most cost-effective use of resources, and we are not writing off any overpayments of grants. We will continue to take action against those who have deliberately sought to abuse the COVID-19 financial support schemes, while recognising there will be people who have made honest mistakes.

At Spring Budget 2021 the Government announced a £100 million investment into the Taxpayer Protection Taskforce of 1,250 Full Time Equivalent (FTE) staff up to March 2023. The taskforce was established to extend HMRC’s work to address fraud and error in the COVID support schemes that they administered (Coronavirus Job Retention Scheme, Self-Employment Income Support Scheme, and Eat Out to Help Out). The table below shows the month-by-month breakdown of resources deployed in the taskforce from April 2021 to end of October 2022. HMRC are unable to provide more recent data as this is still being assured.

Table 1: Monthly breakdown of FTE staff deployed to taskforce:

At the Spring Budget 202,1 the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments are grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The £100 million funding covers backfilling the staff used to resource the taskforce.

In 2021-22 the taskforce had £41million allocated to the staffing budget and is forecasting £59 million in staffing for 2022-23.

During 2021-22, the Taxpayer Protection Taskforce consisted of 1,147 Full Time Equivalent (FTE) compliance officers, reassigned from other teams across HMRC. As of 31 July 2022, there are 1,203 FTE in the taskforce.

HMRC designed the Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out schemes to prevent fraud, both in the eligibility criteria and the claim process itself. HMRC also put in place a series of checks on claims before they were paid, blocking those that were highly indicative of criminal activity.

The Government and HMRC are taking tough action to tackle fraudulent behaviour. Anyone who keeps grant money despite knowing they were not entitled to it faces having to repay up to double the amount they received, plus interest, and potentially face criminal prosecution.

The Taxpayer Protection Taskforce undertakes one-to-one investigations where there is a suspected overpayment of an HMRC administered COVID-19 grant. These overpayments may be due to error or fraud, therefore the total number of investigations opened and concluded does not distinguish between error and fraud.

As of 31 July 2022, the total number of investigations opened since the start of the schemes is over 45,000, of which c.31,000 have been concluded. The taskforce opened over 32,000 one to one investigations in addition to the c.13,000 one to one investigations opened prior to the taskforce being formed. These investigations are carried out using HMRC’s civil powers and do not involve prosecution. By 31 March 2022, HMRC have recovered around £762 million of overclaimed grants. This is in addition to £425 million prevented from being paid out incorrectly and £970 million returned by claimants because they did not need the grant or they identified they had overclaimed without HMRC taking action.

In addition, HMRC carries out criminal investigations in the most serious cases of fraud. As of 31 July 2022, there has been 1 successful prosecution for fraud on the HMRC administered COVID-19 support schemes. HMRC also has 30 active criminal investigations that involve suspected COVID-19 scheme fraud and the final decision on whether to prosecute in these cases will be made by independent prosecution partners.

At the Spring Budget 202,1 the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments are grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The £100 million funding covers backfilling the staff used to resource the taskforce.

In 2021-22 the taskforce had £41million allocated to the staffing budget and is forecasting £59 million in staffing for 2022-23.

During 2021-22, the Taxpayer Protection Taskforce consisted of 1,147 Full Time Equivalent (FTE) compliance officers, reassigned from other teams across HMRC. As of 31 July 2022, there are 1,203 FTE in the taskforce.

HMRC designed the Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out schemes to prevent fraud, both in the eligibility criteria and the claim process itself. HMRC also put in place a series of checks on claims before they were paid, blocking those that were highly indicative of criminal activity.

The Government and HMRC are taking tough action to tackle fraudulent behaviour. Anyone who keeps grant money despite knowing they were not entitled to it faces having to repay up to double the amount they received, plus interest, and potentially face criminal prosecution.

The Taxpayer Protection Taskforce undertakes one-to-one investigations where there is a suspected overpayment of an HMRC administered COVID-19 grant. These overpayments may be due to error or fraud, therefore the total number of investigations opened and concluded does not distinguish between error and fraud.

As of 31 July 2022, the total number of investigations opened since the start of the schemes is over 45,000, of which c.31,000 have been concluded. The taskforce opened over 32,000 one to one investigations in addition to the c.13,000 one to one investigations opened prior to the taskforce being formed. These investigations are carried out using HMRC’s civil powers and do not involve prosecution. By 31 March 2022, HMRC have recovered around £762 million of overclaimed grants. This is in addition to £425 million prevented from being paid out incorrectly and £970 million returned by claimants because they did not need the grant or they identified they had overclaimed without HMRC taking action.

In addition, HMRC carries out criminal investigations in the most serious cases of fraud. As of 31 July 2022, there has been 1 successful prosecution for fraud on the HMRC administered COVID-19 support schemes. HMRC also has 30 active criminal investigations that involve suspected COVID-19 scheme fraud and the final decision on whether to prosecute in these cases will be made by independent prosecution partners.

At the Spring Budget 202,1 the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments are grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The £100 million funding covers backfilling the staff used to resource the taskforce.

In 2021-22 the taskforce had £41million allocated to the staffing budget and is forecasting £59 million in staffing for 2022-23.

During 2021-22, the Taxpayer Protection Taskforce consisted of 1,147 Full Time Equivalent (FTE) compliance officers, reassigned from other teams across HMRC. As of 31 July 2022, there are 1,203 FTE in the taskforce.

HMRC designed the Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out schemes to prevent fraud, both in the eligibility criteria and the claim process itself. HMRC also put in place a series of checks on claims before they were paid, blocking those that were highly indicative of criminal activity.

The Government and HMRC are taking tough action to tackle fraudulent behaviour. Anyone who keeps grant money despite knowing they were not entitled to it faces having to repay up to double the amount they received, plus interest, and potentially face criminal prosecution.

The Taxpayer Protection Taskforce undertakes one-to-one investigations where there is a suspected overpayment of an HMRC administered COVID-19 grant. These overpayments may be due to error or fraud, therefore the total number of investigations opened and concluded does not distinguish between error and fraud.

As of 31 July 2022, the total number of investigations opened since the start of the schemes is over 45,000, of which c.31,000 have been concluded. The taskforce opened over 32,000 one to one investigations in addition to the c.13,000 one to one investigations opened prior to the taskforce being formed. These investigations are carried out using HMRC’s civil powers and do not involve prosecution. By 31 March 2022, HMRC have recovered around £762 million of overclaimed grants. This is in addition to £425 million prevented from being paid out incorrectly and £970 million returned by claimants because they did not need the grant or they identified they had overclaimed without HMRC taking action.

In addition, HMRC carries out criminal investigations in the most serious cases of fraud. As of 31 July 2022, there has been 1 successful prosecution for fraud on the HMRC administered COVID-19 support schemes. HMRC also has 30 active criminal investigations that involve suspected COVID-19 scheme fraud and the final decision on whether to prosecute in these cases will be made by independent prosecution partners.

At the Spring Budget 202,1 the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments are grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The £100 million funding covers backfilling the staff used to resource the taskforce.

In 2021-22 the taskforce had £41million allocated to the staffing budget and is forecasting £59 million in staffing for 2022-23.

During 2021-22, the Taxpayer Protection Taskforce consisted of 1,147 Full Time Equivalent (FTE) compliance officers, reassigned from other teams across HMRC. As of 31 July 2022, there are 1,203 FTE in the taskforce.

HMRC designed the Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out schemes to prevent fraud, both in the eligibility criteria and the claim process itself. HMRC also put in place a series of checks on claims before they were paid, blocking those that were highly indicative of criminal activity.

The Government and HMRC are taking tough action to tackle fraudulent behaviour. Anyone who keeps grant money despite knowing they were not entitled to it faces having to repay up to double the amount they received, plus interest, and potentially face criminal prosecution.

The Taxpayer Protection Taskforce undertakes one-to-one investigations where there is a suspected overpayment of an HMRC administered COVID-19 grant. These overpayments may be due to error or fraud, therefore the total number of investigations opened and concluded does not distinguish between error and fraud.

As of 31 July 2022, the total number of investigations opened since the start of the schemes is over 45,000, of which c.31,000 have been concluded. The taskforce opened over 32,000 one to one investigations in addition to the c.13,000 one to one investigations opened prior to the taskforce being formed. These investigations are carried out using HMRC’s civil powers and do not involve prosecution. By 31 March 2022, HMRC have recovered around £762 million of overclaimed grants. This is in addition to £425 million prevented from being paid out incorrectly and £970 million returned by claimants because they did not need the grant or they identified they had overclaimed without HMRC taking action.

In addition, HMRC carries out criminal investigations in the most serious cases of fraud. As of 31 July 2022, there has been 1 successful prosecution for fraud on the HMRC administered COVID-19 support schemes. HMRC also has 30 active criminal investigations that involve suspected COVID-19 scheme fraud and the final decision on whether to prosecute in these cases will be made by independent prosecution partners.

At the Spring Budget 202,1 the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments are grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The £100 million funding covers backfilling the staff used to resource the taskforce.

In 2021-22 the taskforce had £41million allocated to the staffing budget and is forecasting £59 million in staffing for 2022-23.

During 2021-22, the Taxpayer Protection Taskforce consisted of 1,147 Full Time Equivalent (FTE) compliance officers, reassigned from other teams across HMRC. As of 31 July 2022, there are 1,203 FTE in the taskforce.

HMRC designed the Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out schemes to prevent fraud, both in the eligibility criteria and the claim process itself. HMRC also put in place a series of checks on claims before they were paid, blocking those that were highly indicative of criminal activity.

The Government and HMRC are taking tough action to tackle fraudulent behaviour. Anyone who keeps grant money despite knowing they were not entitled to it faces having to repay up to double the amount they received, plus interest, and potentially face criminal prosecution.

The Taxpayer Protection Taskforce undertakes one-to-one investigations where there is a suspected overpayment of an HMRC administered COVID-19 grant. These overpayments may be due to error or fraud, therefore the total number of investigations opened and concluded does not distinguish between error and fraud.

As of 31 July 2022, the total number of investigations opened since the start of the schemes is over 45,000, of which c.31,000 have been concluded. The taskforce opened over 32,000 one to one investigations in addition to the c.13,000 one to one investigations opened prior to the taskforce being formed. These investigations are carried out using HMRC’s civil powers and do not involve prosecution. By 31 March 2022, HMRC have recovered around £762 million of overclaimed grants. This is in addition to £425 million prevented from being paid out incorrectly and £970 million returned by claimants because they did not need the grant or they identified they had overclaimed without HMRC taking action.

In addition, HMRC carries out criminal investigations in the most serious cases of fraud. As of 31 July 2022, there has been 1 successful prosecution for fraud on the HMRC administered COVID-19 support schemes. HMRC also has 30 active criminal investigations that involve suspected COVID-19 scheme fraud and the final decision on whether to prosecute in these cases will be made by independent prosecution partners.

At the Spring Budget 2021, the Government announced a £100 million investment to form the Taxpayer Protection Taskforce. This enabled HMRC to significantly extend work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). These payments were grants rather than loans. HMRC does not administer or undertake compliance of other COVID-19 financial support packages, such as Bounce Back Loans.

The taskforce was funded for 1,265 Full Time Equivalent (FTE) staff selected from those who have tax training and compliance experience. Once they joined, the taskforce staff were provided with additional training on the COVID-19 schemes.

As of 31 July 2022, there were 1,203 FTE in the taskforce made up of the below grades:

At Spring Budget 2021 the Government announced a £100 million investment into the Taxpayer Protection Taskforce. The taskforce was established to extend HMRC’s work to tackle fraud and error in the COVID support schemes that they administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme, and Eat Out to Help Out). The taskforce does not deliver compliance across schemes administered outside HMRC.

Anyone who keeps grant money despite knowing they were not entitled to it, faces having to repay up to double the amount they received, plus interest and potentially criminal prosecution.

HMRC identifies claims for compliance checks where the amount of the claim is out of step with other information. The risk that the claim is incorrect may be due to either an honest mistake or fraud, therefore, the value of recovered grants does not distinguish between error and fraud.

As of July 2022, the taskforce was made up of 1,155 full-time equivalent staff (FTE). The FTE will vary across the year. The resource commitment is proportionate to the number of high-risk claims made and the risks posed by error and fraud in the HMRC administered schemes.

The taskforce commenced activity from April 2021 and will build on the £536 million already recovered in 2020-21. Taskforce performance for 2021-22 is covered in HMRC’s Annual Report and Accounts for 2021-22, which are available at: https://www.gov.uk/government/publications/hmrc-annual-report-and-accounts-2021-to-2022. This is in addition to the amounts that HMRC prevented from being paid out on incorrect claims.

At Spring Budget 2021 the Government announced a £100 million investment into the Taxpayer Protection Taskforce. The taskforce was established to extend HMRC’s work to tackle fraud and error in the COVID support schemes that they administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme, and Eat Out to Help Out). The taskforce does not deliver compliance across schemes administered outside HMRC.

Anyone who keeps grant money despite knowing they were not entitled to it, faces having to repay up to double the amount they received, plus interest and potentially criminal prosecution.

HMRC identifies claims for compliance checks where the amount of the claim is out of step with other information. The risk that the claim is incorrect may be due to either an honest mistake or fraud, therefore, the value of recovered grants does not distinguish between error and fraud.

As of July 2022, the taskforce was made up of 1,155 full-time equivalent staff (FTE). The FTE will vary across the year. The resource commitment is proportionate to the number of high-risk claims made and the risks posed by error and fraud in the HMRC administered schemes.

The taskforce commenced activity from April 2021 and will build on the £536 million already recovered in 2020-21. Taskforce performance for 2021-22 is covered in HMRC’s Annual Report and Accounts for 2021-22, which are available at: https://www.gov.uk/government/publications/hmrc-annual-report-and-accounts-2021-to-2022. This is in addition to the amounts that HMRC prevented from being paid out on incorrect claims.

Treasury Ministers and officials regularly engage with the National Crime Agency and Taxpayer Protection Taskforce to discuss shared policy interests, such as the response to fraud.

The Government has invested over £100 million in the Taxpayer Protection Taskforce to combat fraud on the HMRC Covid-19 schemes, one of the largest and quickest responses to a fraud risk by HMRC.

In 2021-22 the Taxpayer Protection Taskforce prevented more than £350 million from being lost through error and fraud in the COVID-19 financial support schemes. Overall, since the start of the schemes, the amount of money either recovered or blocked from being paid out totals more than £1.2 billion, with compliance activity still ongoing.

HMRC designed the Coronavirus Job Retention Scheme (CJRS), The Self Employment Income Support Scheme (SEISS) and the Eat Out To Help Out Scheme (EOTHO) to prevent fraud and error, both in the eligibility criteria and the claim process itself whilst making sure the grant payments reached claimants as quickly as possible. HMRC also put in place a series of checks on claims before they were paid, so they blocked those that were highly indicative of criminal activity.

Anyone who keeps grant money despite knowing they were not entitled to it, faces having to repay up to double the amount they received, plus interest and potentially criminal prosecution.

At Spring Budget 2021 the Government announced a £100m investment into the Taxpayer Protection Taskforce. The taskforce was established to extend HMRC’s work to tackle fraud and error in the COVID support schemes that they administered (CJRS, SEISS and EOTHO). The taskforce does not address compliance risks in schemes that have been administered outside HMRC.

Up to the end of March 2021, over 12,000 compliance checks had been carried out, this was prior to the formation of the Taxpayer Protection Taskforce.

Further information on the number of compliance checks carried out and taskforce performance for 21/22 is covered in HMRC’s Annual Report and Accounts (AR&A) for 21/22 and will be published before recess.

HMRC expects to publish its 2022-23 Annual Report & Accounts in Summer 2023.

The Covid Taxpayer Protection Taskforce is made up of 1,265 experienced compliance officers, and all its staff have been reassigned from other teams across HMRC. These staff were selected from those who have tax training and compliance experience. Once they joined the taskforce, staff were provided with additional training on the COVID-19 Schemes.

HMRC has recruited an additional 430 full-time equivalent staff, funded for five years, to backfill those colleagues who were deployed to the Covid-19 taskforce for two years.

The £100 million has been used to recruit new HMRC staff to backfill those who were reassigned into the Covid-19 taskforce.

The Covid Taxpayer Protection Taskforce is made up of 1,265 experienced compliance officers, and all its staff have been reassigned from other teams across HMRC. These staff were selected from those who have tax training and compliance experience. Once they joined the taskforce, staff were provided with additional training on the COVID-19 Schemes.

HMRC has recruited an additional 430 full-time equivalent staff, funded for five years, to backfill those colleagues who were deployed to the Covid-19 taskforce for two years.

The £100 million has been used to recruit new HMRC staff to backfill those who were reassigned into the Covid-19 taskforce.

The Chancellor regularly meets with officials from teams across HMRC. It has been the practice of successive administrations that the Government does not disclose details of internal meetings.

At Spring Budget 2021, the Government announced a £100 million investment into a Taxpayer Protection Taskforce to significantly extend HMRC’s work to tackle fraud and error in the COVID-19 support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out).

The taskforce became operational from April 2021 and HMRC committed around 1,200 full time equivalent staff (FTE) to recovering money paid out to incorrect and fraudulent claims.

Before the taskforce was established, HMRC deployed 500 FTE onto post payment compliance work on the COVID schemes, following Royal Assent of the Finance Act which provided investigatory powers on 22 July 2020.

The taskforce will allow HMRC to undertake at least 30,000 compliance checks in total across three years, up to 2022-23. They are expected to recover around £800 million-£1 billion over two years in addition to the £536 million recovered during 2020-21.

At Spring Budget 2021, the Government announced a £100 million investment into a Taxpayer Protection Taskforce to significantly extend HMRC’s work to tackle fraud and error in the COVID support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). The HMRC Taxpayer Protection Taskforce does not deliver compliance activity across the COVID support loans to businesses administered outside HMRC.

The taskforce will allow HMRC to undertake at least 30,000 compliance checks in total across three years, up to 2022-23. They are expected to recover around £800 million-£1 billion over two years, in addition to the £536 million recovered during 2020-21.

For COVID-19 schemes, compliance checks are carried out when HMRC suspects there has been an overpayment of the claim, which may be due to either error or fraud. So far, HMRC has opened over 27,000 compliance checks into claims.

This work is still ongoing. HMRC expects the compliance activity and results of the taskforce during 2021-22 to be published in its next Annual Report and Accounts which are expected in Spring 2022.

At Spring Budget 2021, the Government announced a £100 million investment into a Taxpayer Protection Taskforce to significantly extend HMRC’s work to tackle fraud and error in the COVID support schemes that HMRC administered (Self Employment Income Support Scheme, Coronavirus Job Retention Scheme and Eat Out to Help Out). The HMRC Taxpayer Protection Taskforce does not deliver compliance activity across the COVID support loans to businesses administered outside HMRC.

The taskforce will allow HMRC to undertake at least 30,000 compliance checks in total across three years, up to 2022-23. They are expected to recover around £800 million-£1 billion over two years, in addition to the £536 million recovered during 2020-21.

For COVID-19 schemes, compliance checks are carried out when HMRC suspects there has been an overpayment of the claim, which may be due to either error or fraud. So far, HMRC has opened over 27,000 compliance checks into claims.

This work is still ongoing. HMRC expects the compliance activity and results of the taskforce during 2021-22 to be published in its next Annual Report and Accounts which are expected in Spring 2022.