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To ask the Secretary of State for Defence, whether his Department records the number of War Pension cases in which tribunal outcomes identify factual inconsistencies or errors in medical evidence provided by Veterans UK.
To ask the Secretary of State for Defence, whether his Department records the number of War Pension cases in which tribunal outcomes identify factual inconsistencies or errors in medical evidence provided by Veterans UK.
As part of a War Pension Tribunal outcome, written reasons for the decision are provided. The Ministry of Defence does not keep a separate record of whether any factual inconsistencies are identified.
To ask the Secretary of State for Defence, what steps his Department is taking to ensure that Veterans UK complies with disclosure obligations in War Pension and Armed Forces Compensation Scheme cases, particularly in relation to evidence provided to tribunals.
To ask the Secretary of State for Defence, what steps his Department is taking to ensure that Veterans UK complies with disclosure obligations in War Pension and Armed Forces Compensation Scheme cases, particularly in relation to evidence provided to tribunals.
Evidence Bundles at Tribunals consists of all the information and documents used to make the decision on the claim including any advice received from the Ministry of Defence Medical Advisor. A full copy is provided to the appellant with all documents used to make the decision, and the appellant has the opportunity to raise any concerns or provide any comments.
Deadlines for submission of evidence bundles are monitored using internal trackers, markers on the hard copy files and independently by the Tribunal Clerks.
To ask the Secretary of State for Defence, what protocols Veterans UK follows to ensure compliance with directions issued by First-tier Tribunal judges in War Pension appeals; and whether performance against those protocols is independently monitored.
To ask the Secretary of State for Defence, what protocols Veterans UK follows to ensure compliance with directions issued by First-tier Tribunal judges in War Pension appeals; and whether performance against those protocols is independently monitored.
Tribunal directions can be issued at several stages of the appeal. In all circumstances the directions are actioned by caseworkers.
Tribunal directions typically include directed timeframes, where on occasion the caseworker would respectfully request from Tribunal Clerk, extensions to any unachievable timeframes.
Compliance with deadlines is monitored internally using internal trackers. The Tribunal clerks monitor responses to directions and raise any concerns or issues, with the caseworkers until the direction has been appropriately actioned.
To ask the Secretary of State for Defence, what steps Veterans UK has taken to provide oversight of the Motability scheme.
To ask the Secretary of State for Defence, what steps Veterans UK has taken to provide oversight of the Motability scheme.
The Motability Scheme is an independent voluntary initiative that assists disabled individuals in using their War Pensioners' Mobility Supplement (WPMS), or the motability component of Disability Living Allowance to lease or purchase a car or powered wheelchair.
Where vehicle adaptations are necessary due to a disability, the Ministry of Defence (MOD) may offer financial assistance to help cover associated costs.
The MOD provides guidance and support on the Motability Scheme through multiple channels. We ensure that individuals are fully informed about the scheme and other related benefits at every stage of the WPMS process - whether a claim is being considered, submitted, or awarded - so they can explore all available support options.
To ask the Secretary of State for Defence, what assessment he has made of the efficiency of Veterans UK in processing injured veterans' claims.
To ask the Secretary of State for Defence, what assessment he has made of the efficiency of Veterans UK in processing injured veterans' claims.
I regularly meet the Chief Executive of Defence Business Services, most recently on 29 April 2025 to discuss performance and related issues. The average clearance times for Armed Forces Compensation Scheme (AFCS) and War Pension Scheme (WPS) claims are currently higher than target, and we are focused on bringing these down. I am pleased to say volumes and clearance times of AFCS claims have begun to fall.
The digitalisation and consolidation of claimants' data from hardcopy records and the thirty-year-old legacy database into a single, whole-scheme IT system will lead to improving long-term efficiency and service delivery for Serving personnel, Veterans and their dependants. However, this has unfortunately led in the short term to disruptions processing claims during the transition period, and officials are working hard to clear the backlog.
Whilst we continue to make every effort to improve processing times, some aspects such as requirements to obtain supporting evidence from third parties outside the department can contribute to longer processing times.
This briefing summarises the main findings of the 2023 review of the Armed Forces Compensation Scheme and the Government's response.
This briefing summarises the main findings of the 2023 review of the Armed Forces Compensation Scheme and the Government's response.
What recent steps Veterans UK has taken to support veterans and their families with the cost of living.
What recent steps Veterans UK has taken to support veterans and their families with the cost of living.
With other Government Departments, the Ministry of Defence delivers a range of services to our brilliant veterans and their families. That includes the administration and payment of armed forces pensions and compensation, the provision of tailored advice and assistance through the veterans welfare service, defence transition services and the integrated personal commissioning for veterans.
What recent steps Veterans UK has taken to support veterans and their families with the cost of living.
What recent steps Veterans UK has taken to support veterans and their families with the cost of living.
With other Government Departments, the Ministry of Defence delivers a range of services to our brilliant veterans and their families. That includes the administration and payment of armed forces pensions and compensation, the provision of tailored advice and assistance through the veterans welfare service, defence transition services and the integrated personal commissioning for veterans.
With other Government Departments, the Ministry of Defence delivers a range of services to our brilliant veterans and their families. That includes the administration and payment of armed forces pensions and compensation, the provision of tailored advice and assistance through the veterans welfare service, defence transition services and the integrated personal commissioning for veterans.
With other Government Departments, the Ministry of Defence delivers a range of services to our brilliant veterans and their families. That includes the administration and payment of armed forces pensions and compensation, the provision of tailored advice and assistance through the veterans welfare service, defence transition services and the integrated personal commissioning for veterans.
What recent steps Veterans UK has taken to support veterans and their families.
A new report from Northumbria University found that suicide among serving personnel and veterans could be reduced if there was better understanding within existing care provision of the specific challenges that they face. The report also found that military families felt unheard, misunderstood and not cared for during the most difficult periods of their lives, so what steps is the Minister taking, alongside our NHS, to deliver compassionate trauma-informed support for serving personnel and veterans?
A new report from Northumbria University found that suicide among serving personnel and veterans could be reduced if there was better understanding within existing care provision of the specific challenges that they face. The report also found that military families felt unheard, misunderstood and not cared for during the most difficult periods of their lives, so what steps is the Minister taking, alongside our NHS, to deliver compassionate trauma-informed support for serving personnel and veterans?
I am glad that the hon. Lady has raised that issue. She will know that we have a defence suicide prevention strategy, which is reviewed regularly. She will also know that, overall, suicide in the armed forces is below what we might expect in the civilian population. There is a sub-group within that—young men—where it looks as if the rate is going up. We are looking very closely at that to better understand the reasons for it and how we can prevent it.
I am glad that the hon. Lady has raised that issue. She will know that we have a defence suicide prevention strategy, which is reviewed regularly. She will also know that, overall, suicide in the armed forces is below what we might expect in the civilian population. There is a sub-group within that—young men—where it looks as if the rate is going up. We are looking very closely at that to better understand the reasons for it and how we can prevent it.
I am glad that the hon. Lady has raised that issue. She will know that we have a defence suicide prevention strategy, which is reviewed regularly. She will also know that, overall, suicide in the armed forces is below what we might expect in the civilian population. There is a sub-group within that—young men—where it looks as if the rate is going up. We are looking very closely at that to better understand the reasons for it and how we can prevent it.
A new report from Northumbria University found that suicide among serving personnel and veterans could be reduced if there was better understanding within existing care provision of the specific challenges that they face. The report also found that military families felt unheard, misunderstood and not cared for during the most difficult periods of their lives, so what steps is the Minister taking, alongside our NHS, to deliver compassionate trauma-informed support for serving personnel and veterans?
My constituent joined the Army in 1987 and served in the Queen’s Lancashire Regiment until 1994. During a wrongful operation, he severed all the nerves in his feet. He is now 52 years old and suffers from several conditions that leave him in excruciating pain every day. He was on disability living allowance and then moved to personal independence payments, but 18 months ago he was told that he was no longer eligible. Is that really the way to treat our veterans?
My constituent joined the Army in 1987 and served in the Queen’s Lancashire Regiment until 1994. During a wrongful operation, he severed all the nerves in his feet. He is now 52 years old and suffers from several conditions that leave him in excruciating pain every day. He was on disability living allowance and then moved to personal independence payments, but 18 months ago he was told that he was no longer eligible. Is that really the way to treat our veterans?
I am very sorry to hear about the hon. Lady’s constituent. If she would like to write to me with the details, I will be more than happy to take up that case. As I said in my opening remarks, we work with other Departments, and it sounds as if this is not principally the responsibility of the MOD, but I would be more than happy to hear from her about her constituent.
I am very sorry to hear about the hon. Lady’s constituent. If she would like to write to me with the details, I will be more than happy to take up that case. As I said in my opening remarks, we work with other Departments, and it sounds as if this is not principally the responsibility of the MOD, but I would be more than happy to hear from her about her constituent.
I am very sorry to hear about the hon. Lady’s constituent. If she would like to write to me with the details, I will be more than happy to take up that case. As I said in my opening remarks, we work with other Departments, and it sounds as if this is not principally the responsibility of the MOD, but I would be more than happy to hear from her about her constituent.
My constituent joined the Army in 1987 and served in the Queen’s Lancashire Regiment until 1994. During a wrongful operation, he severed all the nerves in his feet. He is now 52 years old and suffers from several conditions that leave him in excruciating pain every day. He was on disability living allowance and then moved to personal independence payments, but 18 months ago he was told that he was no longer eligible. Is that really the way to treat our veterans?
About a year ago, my hon. Friend the Member for Wrexham (Sarah Atherton) undertook an important and groundbreaking piece of work on behalf of female veterans and women in the armed forces. Following that, I had the honour of helping her to set up the all-party parliamentary group on women in defence, which has given a platform to female veterans and service personnel, as well as those who work in defence and the charitable sector, to talk to Members from across the House at every level. We are very much looking forward to the female veterans strategy. Can my right hon. Friend assure me that the Government remain committed not just to equal treatment for women in the armed forces, but to an equally positive experience for everyone who chooses to serve?
About a year ago, my hon. Friend the Member for Wrexham (Sarah Atherton) undertook an important and groundbreaking piece of work on behalf of female veterans and women in the armed forces. Following that, I had the honour of helping her to set up the all-party parliamentary group on women in defence, which has given a platform to female veterans and service personnel, as well as those who work in defence and the charitable sector, to talk to Members from across the House at every level. We are very much looking forward to the female veterans strategy. Can my right hon. Friend assure me that the Government remain committed not just to equal treatment for women in the armed forces, but to an equally positive experience for everyone who chooses to serve?
I can absolutely give my hon. Friend that assurance. I pay tribute to him and to our hon. Friend the Member for Wrexham (Sarah Atherton) for all their hard work to improve the position of women in our armed forces. Women are absolutely central to the way in which defence will be going in the years ahead, as encapsulated in our target to have our armed forces be 30% female by 2030—a challenging and ambitious target. I should mention our improvements to unform policies, mentoring, flexible service, wrapround childcare, and of course our zero tolerance for unacceptable sexual behaviour, as examples of things we have done recently to improve the lived experience of women in our armed forces.
I can absolutely give my hon. Friend that assurance. I pay tribute to him and to our hon. Friend the Member for Wrexham (Sarah Atherton) for all their hard work to improve the position of women in our armed forces. Women are absolutely central to the way in which defence will be going in the years ahead, as encapsulated in our target to have our armed forces be 30% female by 2030—a challenging and ambitious target. I should mention our improvements to unform policies, mentoring, flexible service, wrapround childcare, and of course our zero tolerance for unacceptable sexual behaviour, as examples of things we have done recently to improve the lived experience of women in our armed forces.
I can absolutely give my hon. Friend that assurance. I pay tribute to him and to our hon. Friend the Member for Wrexham (Sarah Atherton) for all their hard work to improve the position of women in our armed forces. Women are absolutely central to the way in which defence will be going in the years ahead, as encapsulated in our target to have our armed forces be 30% female by 2030—a challenging and ambitious target. I should mention our improvements to unform policies, mentoring, flexible service, wrapround childcare, and of course our zero tolerance for unacceptable sexual behaviour, as examples of things we have done recently to improve the lived experience of women in our armed forces.
About a year ago, my hon. Friend the Member for Wrexham (Sarah Atherton) undertook an important and groundbreaking piece of work on behalf of female veterans and women in the armed forces. Following that, I had the honour of helping her to set up the all-party parliamentary group on women in defence, which has given a platform to female veterans and service personnel, as well as those who work in defence and the charitable sector, to talk to Members from across the House at every level. We are very much looking forward to the female veterans strategy. Can my right hon. Friend assure me that the Government remain committed not just to equal treatment for women in the armed forces, but to an equally positive experience for everyone who chooses to serve?
At the last census, just over 17,000 veterans were living in Birmingham, 35% of whom were over the age of 80. Despite pledges to end veteran homelessness, Government figures show that it rose last year by 14%, and up to 180 veteran households across the UK are made newly homeless each month. Can the Minister tell me what he is doing to ensure that veterans in Birmingham and across the UK, who made enormous sacrifices for our safety and security, do not end up homeless?
At the last census, just over 17,000 veterans were living in Birmingham, 35% of whom were over the age of 80. Despite pledges to end veteran homelessness, Government figures show that it rose last year by 14%, and up to 180 veteran households across the UK are made newly homeless each month. Can the Minister tell me what he is doing to ensure that veterans in Birmingham and across the UK, who made enormous sacrifices for our safety and security, do not end up homeless?
It is plainly not right that anybody should be without a home, be they a veteran or not. We are doing everything in our power to ensure that people are set up well for civilian life as they transition out of the armed forces. The overwhelming majority of people who leave our armed forces are in precisely that position. By using measures such as the defence transition service for those who might have particular problems when they return to civilian life—as all members of the armed forces ultimately do—we are ensuring that we minimise the number of people who have served in our armed forces and are left without a home.
It is plainly not right that anybody should be without a home, be they a veteran or not. We are doing everything in our power to ensure that people are set up well for civilian life as they transition out of the armed forces. The overwhelming majority of people who leave our armed forces are in precisely that position. By using measures such as the defence transition service for those who might have particular problems when they return to civilian life—as all members of the armed forces ultimately do—we are ensuring that we minimise the number of people who have served in our armed forces and are left without a home.
It is plainly not right that anybody should be without a home, be they a veteran or not. We are doing everything in our power to ensure that people are set up well for civilian life as they transition out of the armed forces. The overwhelming majority of people who leave our armed forces are in precisely that position. By using measures such as the defence transition service for those who might have particular problems when they return to civilian life—as all members of the armed forces ultimately do—we are ensuring that we minimise the number of people who have served in our armed forces and are left without a home.
At the last census, just over 17,000 veterans were living in Birmingham, 35% of whom were over the age of 80. Despite pledges to end veteran homelessness, Government figures show that it rose last year by 14%, and up to 180 veteran households across the UK are made newly homeless each month. Can the Minister tell me what he is doing to ensure that veterans in Birmingham and across the UK, who made enormous sacrifices for our safety and security, do not end up homeless?
Is the Minister aware of the excellent work of the Battle Back Centre in Lilleshall in my constituency, a successful collaboration between the Royal British Legion and Sport England? Would he, or perhaps the Minister for Veterans’ Affairs, consider visiting the centre soon, given that it has treated more than 6,000 serving and ex-service personnel for all sorts of injuries? The staff there are fabulous and superb, and they deserve a visit.
Is the Minister aware of the excellent work of the Battle Back Centre in Lilleshall in my constituency, a successful collaboration between the Royal British Legion and Sport England? Would he, or perhaps the Minister for Veterans’ Affairs, consider visiting the centre soon, given that it has treated more than 6,000 serving and ex-service personnel for all sorts of injuries? The staff there are fabulous and superb, and they deserve a visit.
I am grateful to my right hon. Friend for the invitation, which I will most gladly take up. I pay tribute to Battle Back, which does a wonderful job, and to him for his work supporting it.
I am grateful to my right hon. Friend for the invitation, which I will most gladly take up. I pay tribute to Battle Back, which does a wonderful job, and to him for his work supporting it.
I am grateful to my right hon. Friend for the invitation, which I will most gladly take up. I pay tribute to Battle Back, which does a wonderful job, and to him for his work supporting it.
Is the Minister aware of the excellent work of the Battle Back Centre in Lilleshall in my constituency, a successful collaboration between the Royal British Legion and Sport England? Would he, or perhaps the Minister for Veterans’ Affairs, consider visiting the centre soon, given that it has treated more than 6,000 serving and ex-service personnel for all sorts of injuries? The staff there are fabulous and superb, and they deserve a visit.
Veteran Roy Sagar, a familiar face to us all in Morley, recently passed away in his mid-90s. He did so much for veterans and the Royal British Legion locally, and was our parade marshal. Will my right hon. Friend join me in paying tribute to Roy and all our unsung hero veterans for all they do, and in sending thoughts and prayers to Roy’s family?
Veteran Roy Sagar, a familiar face to us all in Morley, recently passed away in his mid-90s. He did so much for veterans and the Royal British Legion locally, and was our parade marshal. Will my right hon. Friend join me in paying tribute to Roy and all our unsung hero veterans for all they do, and in sending thoughts and prayers to Roy’s family?
Yes, I very much do so. Our veterans are a wonderful part of our communities and deserve all the support we can give them. I also pay tribute to the Royal British Legion, which is always there for our veterans when they need it—I speak as president of my local branch. The legion is a powerful institution—I know you have had a lot to do with it, Mr Speaker—and an important part of what and who we are, and I pay tribute to it, as well as to my hon. Friend’s late constituent.