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Lords private notice question on what assessment they have made of the Gambling Commission's finding against William Hill concerning breaches of player protection, and their imposition of a £19.2 million penalty.

Lead member
Lord Grade of Yarmouth
Answering member
Lord Parkinson of Whitley Bay
Department
Department for Culture, Media and Sport
Type
Private notice questions
Date
29 March 2023
Reference
829 cc256-261
House
House of Lords

My Lords, as chairman of the Proof of Age Standards Scheme, I ask whether this is not a good argument for having proof of age verification in the online harms Bill.

Member
Baroness McIntosh of Pickering (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c257
House
House of Lords

My Lords, I beg leave to ask a Question of which I have given private notice. I declare my interest as a former chairman of the ad hoc Lords Select Committee which published Gambling Harm in July 2020.

Member
Lord Grade of Yarmouth (Non-affiliated)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c256
House
House of Lords

My Lords, this action was taken by the independent regulator as part of its duty to uphold standards. The Government do not comment on individual enforcement cases; we have, however, continued to see too many cases of operators failing adequately to

protect their customers. The Gambling Act review will include...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c256
House
House of Lords

I thank the Minister for that response. The Select Committee report on gambling harms made more than 60 recommendations to avoid the worst excesses at the toxic end of the gambling industry. Of those 60-odd recommendations, only five or six, from memory, required primary legislation. In that time, what have...

Member
Lord Grade of Yarmouth (Non-affiliated)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c257
House
House of Lords

I had the pleasure of serving on that committee under my noble friend and, as I am sure he knows, all its recommendations are being considered as part of our review of the 2005 Act. Both the Government and the Gambling Commission have been taking action in the meantime, including...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c257
House
House of Lords

My Lords, I declare my interest as chairman of Peers for Gambling Reform. These and other egregious breaches of current player protection arrangements show all too clearly that these arrangements simply do not work. Given that, as the noble Lord, Lord Grade, pointed out, no new legislation is required, should...

Member
Lord Foster of Bath (Liberal Democrat)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c257
House
House of Lords

I think the imposition of this record penalty shows that the Gambling Commission is taking all these issues seriously. Indeed, since the start of 2022, operators have been required to pay more than £76 million because of regulatory failures discovered by the commission. So the commission is doing its work...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c257
House
House of Lords

I look forward to debating that and other matters with my noble friend in the course of our deliberations on the Online Safety Bill. Of course, in relation to gambling, we are looking at all sorts of matters as part of our review of the 2005 Act.

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

Do not the large fines imposed demonstrate the failure of the system? We do not want people to receive large fines; we want them to be stopped gambling when they cannot meet their debts. Do the Government not need to step up and introduce legislation to deal with this real...

Member
Lord Watts (Labour)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

As the Gambling Commission made clear, the failings it discovered were so widespread and alarming that it gave serious consideration to suspending the licence in this case. However, because the operator admitted its failings, the commission opted instead to impose the largest enforcement payment in its history. It is taking...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

My Lords, given this further evidence of companies serially failing to take care of their customers, what steps are the Government taking to ensure that individuals can hold companies to account for gambling harms?

Member
Bishop of Derby (Bishops (affiliation))
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

We have ensured that people who have excluded themselves from gambling are protected. Individuals are rightly taking action, and we want to ensure that they can do so. Individuals can draw their cases to the attention of the Gambling Commission, in addition to its work in monitoring the sector.

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

My Lords, does not the very small proportion that monetary fines constitute of gambling companies’ profits indicate that they are not working? Should the Gambling Commission not take more effective powers, which are already within its remit?

Member
Lord Butler of Brockwell (Crossbench)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

The fines and penalties imposed by the commission are increasing. In the 2016-17 financial year, it issued penalties of just £1.7 million. As I said a moment ago, since the start of 2022 operators have paid more than £76 million. The financial penalties are increasing, and the commission has revoked...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

My Lords, I declare an interest as a former Minister for the gambling industry. I have great concern as we approach the White Paper. Many of us regularly hear concerns from people about the way in which gambling has been allowed to extend itself through advertising, particularly to vulnerable groups...

Member
Lord Kirkhope of Harrogate (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c258
House
House of Lords

As part of our review of the 2005 Act, we want to make sure that we get the right balance between respecting people’s freedom of choice, preventing harm and effective and proportionate protections. As part of that review, we have called for evidence on the impacts of advertising, including sports...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c259
House
House of Lords

My Lords, I remind the House of my interests in the register. Given the seriousness of the complaints that led to the imposition, it is not good enough just to recognise that the Gambling Commission has done its job, because individuals were seriously harmed. It shows that what the industry...

Member
Baroness Armstrong of Hill Top (Labour)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c259
House
House of Lords

We respect the independence of the Gambling Commission. As I have already quoted, its chief executive Andrew Rhodes said that in this case it found widespread and alarming failings. The Government are certainly not minimising its findings in this case. Separately, we are looking at the statutory framework under which...

Member
Lord Parkinson of Whitley Bay (Conservative)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c259
House
House of Lords

My Lords, I heard the Minister say that the White Paper would be published in a few weeks. Every time your Lordships’ House has asked about the date, we have found it shelved repeatedly, leaving ever more people being sucked in without appropriate protections being in place. After a decade...

Member
Baroness Merron (Labour)
Type
Proceeding contributions
Date
29 March 2023
Reference
829 c259
House
House of Lords