For Digitise Delivery Support contract with DELOITTE MCS LTD performance is managed through Balanced score card performance process by the Migration Border Tech Portfolio business. Performance assessed the supplier against themes :

- Performance to pay process

- Service requests and onboarding

- Delivery of the outcome of the various roles; project management, partnering behaviours and value add services and social value.

For QAT74 End to End Testing contract with LA International Computer Consultants Limited, the KPIs are :

- Partnering Behaviours

- Delivery

- Value Add

GOV.UK One Login takes the security clearance and audit of personnel very seriously. Access to production is granted only to those that require it and is closely monitored. One Login has implemented a policy of SC clearance for all developer staff, which is higher than the Baseline Personnel Security Standard (BPSS) which is considered sufficient across many parts of government.

No staff based overseas has had any access to the GOV.UK One Login production environment.

To respond to ministerial ambitions for the Agency of embedding a place-based approach to the delivery of housing, Homes England has been developing a new operating structure, responding to the priorities set out in the letter to the Chair sent in September 2024. To ensure that the Agency can deliver effectively on the government’s Plan for Growth Homes England’s new operating structure will support the development of a flexible and responsible organisation able to respond to future policy and strategic challenges, including deepened engagement with Mayors across the country.

Following the decision to pause work on the Single Trade Window, HMRC is working with its delivery partner to assess the impact of this decision on existing contracts, including an assessment of delivery to date. There is no formal dispute resolution process running.

The additional agreement information for the contract awarded to Deloitte LLP awarded on 1 February 2023 is withheld for commercial and operational security reasons.

A redacted agreement is available on Contract Finder at Proc 834 Small Boat Arrivals - Contracts Finder.

The Department for Transport has strong financial controls to ensure value for money in all procurement, including for consultancy spend. This includes Departmental, Cabinet Office and HM Treasury Controls to ensure public money and resources are used properly and efficiently.

As of 13 May 2022, HM Treasury has paid (a) £1.1 million to Methods Business and Digital Technology Ltd and (b) £3.5 million to Veracity OSI UK Ltd for consultancy support in relation to the delivery of the OSCAR II system. Supporting consultancy expenditure was planned at the time the HMT OSCAR II Procurement contract was agreed with Deloitte MCS in November 2018.

The contract agreed with Deloitte MSC in November 2018 was for discovery, build, implementation, and ongoing technical support services for the OSCAR II system. The services procured from Methods Business and Digital Technology Ltd and Veracity OSI UK Ltd were for project management, change management and commercial advice to assist HM Treasury in managing Deloitte and the overall project. It would have been inappropriate for these services to be included in the OSCAR II contract with Deloitte MSC.

In 2018, the total cost estimated in the Full Business Case (FBC) for the procurement of external support with the delivery of the OSCAR II system up to the end of 2023, was £3.3 million. As of 13 May 2022, £5.2 million has been spent on that external support. Approval to increase the scope of the project (including adding three new datasets), was obtained in 2020 and 2021, along with a corresponding increase to the consultancy budget. OSCAR II was never intended to be a static system, one of the critical success factors of the FBC was the scalability of the system.

With reference to the answer of 28 April 2022 to Question 155644 on Treasury: Deloitte, the figures cited in the answer are inclusive of VAT.

All figures provided in this answer are inclusive of VAT.

As of 13 May 2022, HM Treasury has paid (a) £1.1 million to Methods Business and Digital Technology Ltd and (b) £3.5 million to Veracity OSI UK Ltd for consultancy support in relation to the delivery of the OSCAR II system. Supporting consultancy expenditure was planned at the time the HMT OSCAR II Procurement contract was agreed with Deloitte MCS in November 2018.

The contract agreed with Deloitte MSC in November 2018 was for discovery, build, implementation, and ongoing technical support services for the OSCAR II system. The services procured from Methods Business and Digital Technology Ltd and Veracity OSI UK Ltd were for project management, change management and commercial advice to assist HM Treasury in managing Deloitte and the overall project. It would have been inappropriate for these services to be included in the OSCAR II contract with Deloitte MSC.

In 2018, the total cost estimated in the Full Business Case (FBC) for the procurement of external support with the delivery of the OSCAR II system up to the end of 2023, was £3.3 million. As of 13 May 2022, £5.2 million has been spent on that external support. Approval to increase the scope of the project (including adding three new datasets), was obtained in 2020 and 2021, along with a corresponding increase to the consultancy budget. OSCAR II was never intended to be a static system, one of the critical success factors of the FBC was the scalability of the system.

With reference to the answer of 28 April 2022 to Question 155644 on Treasury: Deloitte, the figures cited in the answer are inclusive of VAT.

All figures provided in this answer are inclusive of VAT.

£9.734m has been paid to Deloitte LLP under the terms of the OSCAR II contract as of 19th April 2022. (The question was received, and the system interrogated on 20 April 2022. Data is only final following the close of each day, so it was necessary to use 19 April 2022)

For 22-23 there is a £1.2m budget for project milestones and £1.6m budget for the managed service costs.

For 23-24 there is a £302k budget for project milestones and £774k for the managed service costs (this is less than 22-23 because this contract ends in November 2023).

The maximum value of our contract with Deloitte is £200,000, excluding VAT. The cost covers the initial provision of information, and three subsequent reviews to maintain this information, to ensure it remains accurate and is of use to businesses.

This government recognises the importance of the UK’s creative and cultural industries, not only to the economy and international reputation of the United Kingdom, but also to the wellbeing and enrichment of its people.

The British people voted to take back control of our borders and end free movement with the EU in the 2016 referendum. That was a key part of the manifesto on which the Government won the 2019 election and is reflected in the agreement. It was inevitable therefore that there would be changes in the arrangements under which creative workers work in the EU.

UK performers, artists, and musicians are of course still able to tour and perform in the EU, and vice versa. As the Secretary of State has said, we have moved at pace and with urgency and have provided much greater clarity about the current position. We are committed to supporting the sectors as they get to grips with the changes to systems and processes. This includes the development of sector specific ‘landing pages’ for GOV.UK, aimed at the creative sectors, which will allow cultural and creative professionals to easily locate and access guidance that is relevant to them. We are also engaging directly with Member States to ensure their guidance on their visa and work permit requirements is clear and accessible.

Separately, the Department for Business, Energy and Industrial Strategy commissioned Deloitte to provide enhanced guidance on EU Member State immigration systems for GOV.UK to help businesses navigate the new business travel rules, following the end of the Transition Period. The guidance is deliberately sector-neutral, but it does capture any mention of sector-specific rules that feature on Member State websites. So far, 15 country guides have been published, representing more than three quarters of UK services exports to the EU, Norway and Switzerland by value. The remainder will follow in the coming weeks.

This government recognises the importance of the UK’s creative and cultural industries, not only to the economy and international reputation of the United Kingdom, but also to the wellbeing and enrichment of its people.

The British people voted to take back control of our borders and end free movement with the EU in the 2016 referendum. That was a key part of the manifesto on which the Government won the 2019 election and is reflected in the agreement. It was inevitable therefore that there would be changes in the arrangements under which creative workers work in the EU.

UK performers, artists, and musicians are of course still able to tour and perform in the EU, and vice versa. As the Secretary of State has said, we have moved at pace and with urgency and have provided much greater clarity about the current position. We are committed to supporting the sectors as they get to grips with the changes to systems and processes. This includes the development of sector specific ‘landing pages’ for GOV.UK, aimed at the creative sectors, which will allow cultural and creative professionals to easily locate and access guidance that is relevant to them. We are also engaging directly with Member States to ensure their guidance on their visa and work permit requirements is clear and accessible.

Separately, the Department for Business, Energy and Industrial Strategy commissioned Deloitte to provide enhanced guidance on EU Member State immigration systems for GOV.UK to help businesses navigate the new business travel rules, following the end of the Transition Period. The guidance is deliberately sector-neutral, but it does capture any mention of sector-specific rules that feature on Member State websites. So far, 15 country guides have been published, representing more than three quarters of UK services exports to the EU, Norway and Switzerland by value. The remainder will follow in the coming weeks.

The Department entered into a contract with Deloitte for the provision of a range of management consultancy services to support the National Testing Programme. The contract included a general clause providing for Deloitte to provide support in responding to Written Questions, Freedom of Information requests and media queries. While Deloitte consultants have on occasions provided support, they have not been directly responsible for drafting replies to any Written Questions. The Department has not made an estimate of these costs.

We have made no such estimate.

The Department’s contract with Deloitte included a general clause to provide support to civil servants in responding to Written Questions. Deloitte consultants have not been directly responsible for drafting replies.

We take parliamentary scrutiny incredibly seriously and it is fundamentally important that hon. Members are provided with accurate and timely information to enable them to hold the Government to account. We have been working rapidly to provide all Members with accurate answers despite an unprecedented volume of Written Questions during the pandemic.

I refer the hon. Member to the answer of 25 March 2021 to Question 149740.

The Department’s contract included a general clause for Deloitte to provide support in responding to Written Questions, Freedom of Information requests and media queries. They have not been directly responsible for drafting replies.

As part of their work in helping respond to the pandemic, Deloitte have provided support to civil servants answering Written Questions where required.

Information on the number of questions which have contributions by Deloitte could only be obtained at disproportionate cost.

Further to the answer to PQ175784 on 13 April 2021, departments are responsible for their responses to written Parliamentary Questions. Deloitte has not drafted answers to written Parliamentary Questions on behalf of the Cabinet Office.