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For years, the supermarket chain Aldi has been sitting on an empty supermarket that it acquired in the centre of Eston in my constituency. Does the Prime Minister agree that the supermarket chain should be forced to release assets that it does not need rather than allow them to be a blight on the community?

Asked by

Ian Swales (Liberal Democrat)

Answering body

Prime Minister

Prime Minister's questions - Supplementary

Status

Answered

Date

11 February 2015

Reference

592 c770

House

House of Commons

Engagements

What we need to see is successful development going ahead and brownfield sites being used. If those sites cannot be used for retail, they should be made available for other uses. One change we have made is to liberalise the use classes in planning so that we do not have long-term planning blight of development not going ahead in towns and cities where houses, jobs and investment are needed.

Answered by

Lord Cameron of Chipping Norton (Conservative)

Answering body

Prime Minister

Type

Oral answers to questions

Date

11 February 2015

Reference

592 c770

House

House of Commons

Dept for Work and Pensions;Jobcentre Plus

To ask the Secretary of State for Work and Pensions, what the average time taken in (a) Eston Jobcentre Plus and (b) Redcar Jobcentre Plus was for a jobseeker's allowance claimant to go from the initial phone call to their appointment with the personal adviser and the financial adviser, in...

Asked by

Vera Baird (Labour)

Answering body

Jobcentre Plus

Type

Written questions

Status

Answered

Tabled on

16 December 2004

For answer on

21 December 2004

Answered on

21 December 2004

Vera Baird: To ask the Secretary of State for Work and Pensions what the average time taken in (a) Eston Jobcentre Plus and (b) Redcar Jobcentre Plus was for a jobseekers allowance claimant to go from the initial phone call to their appointment with the personal adviser and the financial adviser, in the most recent period for which figures are available. [206693] Jane Kennedy: The administration of Jobcentre Plus is a matter for the Chief Executive of the Jobcentre Plus, David Anderson. He will write to the hon. Member. Letter from David Anderson to Ms Baird, dated 21 December 2004: The Secretary of State has asked me to reply to your question about the average time taken in Eston Jobcentre Plus and Redcar Jobcentre Plus between a Jobseeker's Allowance (JSA) claimant's initial phone call, to their appointment with the personal adviser and the financial adviser, in the most recent period for which figures are available. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus. Under Jobcentre Plus operations, a claim to JSA or Income Support usually starts with a telephone call to the Contact Centre. After obtaining initial details, Contact Centre staff call the customer back to obtain the necessary information to complete a claim to benefit. They also arrange an appointment for the customer to attend their local office to see both a Financial Assessor and a Personal Adviser. The Contact Centre in Middlesbrough collects locally gathered information on a weekly basis. They have a target of 5 days to book an appointment from the initial point of contact. The latest figures available are for week commencing 4 December 2004: For Eston, 89.74 per cent. of all appointments were booked within 5 days of their initial contact (year to date 94.94 per cent) For Redcar, 87.65 per cent. of all appointments were booked within 5 days of their initial contact (year to date 93.96 per cent) I hope this is helpful.

Date

21 December 2004

Reference

206693; 428 c1731W;428 c1729W

House

House of Commons

Dept for Work and Pensions;Jobcentre Plus

To ask the Secretary of State for Work and Pensions, what the time taken to process the average benefits claim at Eston Jobcentre Plus was in (a) 2003-04 and (b) 2002-03; how many personal advisers are allocated to (a) Eston Jobcentre Plus and (b) the other areas of Redcar constituency....

Asked by

Vera Baird (Labour)

Answering body

Jobcentre Plus

Type

Written questions

Status

Answered

Tabled on

1 December 2004

For answer on

15 December 2004

Answered on

15 December 2004

Vera Baird: To ask the Secretary of State for Work and Pensions (1) what the time taken to process the average benefits claim at Eston Jobcentre Plus was in (a) 2003-04 and (b) 2002-03; [202676] (2) how many personal advisers are allocated to (a) Eston Jobcentre Plus and (b) the other areas of Redcar constituency. [202677] Mr. Pond: The administration of Jobcentre Plus is a matter for the Chief Executive of the Jobcentre Plus, David Anderson. He will write to the hon. Member. Letter from David Anderson to Ms Vera Baird, dated 15 December 2004: The Secretary of State has asked me to reply to your questions concerning the time taken to process benefit claims at Eston Jobcentre Plus and the number of Personal Advisers allocated to Eston Jobcentre Plus and other areas of Redcar constituency not covered by Eston Jobcentre Plus. This is something which falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus. The time taken to process a claim to benefit is shown as the Average Actual Clearance Times (AACT). The Jobseeker's Allowance AACT information for Eston, expressed in days, is as follows: _________________________________________________________________________________________________. Period Number of days 2002-03 10.6 2003-04 18.1 _________________________________________________________________________________________________. The AACT figures for Income Support (IS) in Eston are only available as part of the Middlesbrough Site information, which is an average of the performance achieved in the 9 Jobcentre/ Jobcentre Plus service delivery sites in Stockton, Middlesbrough and Redcar/Cleveland. This is because IS processing for all sites in the Tees Valley area is centralised in Middlesbrough. The IS AACT information for the Middlesbrough Site, expressed in days, is as follows: _________________________________________________________________________________________________. Period Number of days 2002-03 8.9 2003-04 7.4 _________________________________________________________________________________________________. The number of Personal Advisers (PAs) allocated to the offices within the Redcar constituency are as follows: _________________________________________________________________________________________________. Office Eston Redcar Loftus Guisborough Number of PAs Whole-time equivalents 7.29 9.09 3 5.6 Actual staff numbers 8 10 3 6 _________________________________________________________________________________________________. I hope this is helpful.

Date

15 December 2004

Reference

428 c1143-4W; 202676;202677

House

House of Commons

Dept for Work and Pensions;Jobcentre Plus

To ask the Secretary of State for Work and Pensions, what the average time from claiming jobseeker's allowance and income support to receiving payment has been in (a) the area covered by Eston JobCentre Plus and (b) each of the other areas of the Redcar constituency not covered by the...

Asked by

Vera Baird (Labour)

Answering body

Jobcentre Plus

Type

Written questions

Status

Answered

Tabled on

1 December 2004

For answer on

6 December 2004

Answered on

6 December 2004

Vera Baird: To ask the Secretary of State for Work and Pensions (1) what the average time from claiming jobseeker's allowance and income support to receiving payment has been in (a) the area covered by Eston JobCentre Plus and (b) each of the other areas of the Redcar constituency not covered by the Eston JobCentre Plus in the last period for which figures are available; [202634] (2) what procedure is followed in processing applications for (a) jobseeker's allowance and (b) income support in the Redcar constituency; [202672] (3) how many financial advisers are allocated to (a) Eston Jobcentre Plus and (b) the other areas of Redcar constituency. [202675] Jane Kennedy: The administration of Jobcentre Plus is a matter for the Chief Executive of the Jobcentre Plus, David Anderson. He will write to the hon. Member. Letter from David Anderson to Vera Baird, dated 6 December 2004: The Secretary of State has asked me to reply to your questions concerning the processing of claims for Jobseeker's Allowance and Income Support in the Redcar constituency, and the number of financial advisers in the Redcar constituency. This is something that falls within the responsibilities delegated to me as Chief Executive of Jobcentre Plus. Information on speed of processing is expressed as the Average Actual Clearance Time (AACT). This measures the time from when a claim to benefit is received until the processing has been completed. If a payment is due it would normally be sent to the customer on the date that processing is completed, so should be received by the customer either one or two days later. Locally gathered information is available in different formats for Jobseeker's Allowance (JSA) and for Income Support (IS). JSA figures can be broken down on a site by site basis, however IS is processed by one team covering the 9 Jobcentre/Jobcentre Plus service delivery sites in the Stockton, Middlesbrough and Redcar/ Cleveland areas, referred to as the Middlesbrough Site. Figures are thus only available on that basis. Figures for Tees Valley (which includes Darlington and Hartlepool) are also available, so are included for information. The latest AACT figures held are for October 2004 and are expressed in days, as shown in the tables. _________________________________________________________________________________________________. Days Jobseeker's allowance Eston 16.6 Guisborough 12 Redcar 18.9 Loftus 18.8 Income support Middlesbrough Site 9.9 Tees Valley 10.2 _________________________________________________________________________________________________. The offices in the Redcar constituency are Eston, Redcar, Loftus and Guisborough. While Eston, Redcar and Loftus are Jobcentre Plus service delivery sites, Guisborough has yet to convert to the new integrated Jobcentre Plus service, so remains a standard Jobcentre, and, as such, processes claims to benefits in a different way. Under Jobcentre Plus operations, a claim to JSA or IS usually starts with a telephone call to the Contact Centre. After obtaining initial details, Contact Centre staff call the customer back to obtain the necessary information to complete a claim to benefit. They also arrange an appointment for the customer to attend their local office to see both a Financial Assessor (FA) and a Personal Adviser (PA). During this face-to-face interview, the FA obtains the information from the customer that is needed to process the claim to benefit. The FA also initiates requests for other information, which may also be needed to determine the benefit position, for example, details of final payments from an employer. Once all the information has been obtained, the FA produces a document, which is sent by courier to the central processing site where the benefit processing officers make the final determination and process the claim. In Guisborough the pre-Jobcentre Plus process is in operation, and customers wanting to claim JSA usually contact a Customer Call Centre in order to make an appointment with a Personal Adviser in their local office. Benefit Processing Officers in the local office take all action to gather information and process some claims. Any they cannot deal with are sent to the central processing site for final determination and processing. Customers wanting to make a claim to IS do so by post and send their claim form directly into the processing site. For IS there is no requirement for an interview with an FA or PA. Jobcentre Plus service delivery sites have Financial Assessors and Personal Advisers. The number of Financial Assessors in the offices in the Redcar constituency are in the table. _________________________________________________________________________________________________. Number of financial advisers Eston 3.5 Redcar 5.18 Loftus 2 Guisborough 2 (Benefit Processing Officers) _________________________________________________________________________________________________. I hope this is helpful.

Date

6 December 2004

Reference

428 c375-7W; 202634;202672;202675

House

House of Commons

Written question

To give spending profile & the actual spend in respect of community care grants & loans, listed separately, for each DSS office in Redcar, Eston, Middlesbrough, Stockton & Hartlepool, for the period April to Dec 1989 inclusive. - Inc table.

Asked by

Marjorie Mowlam (Labour)

Answering body

Department of Social Security

Type

Written questions

Status

Answered

Date

12 March 1990

Reference

169 c65-6W

House

House of Commons

Written question

How many people were refused community care grants, budgeting loans & crisis loans, listed separately on grounds that there were insufficient funds/priority too low, by offices in Redcar, Eston, Middlesbrough, Stockton & Hartlepool, during period April 1988 to March 1989 & during period April 1989 to Dec 1989. - Incls...

Asked by

Marjorie Mowlam (Labour)

Answering body

Department of Social Security

Type

Written questions

Status

Answered

Date

12 March 1990

Reference

169 c64-5W

House

House of Commons

Librarians' tools

Type

House

Session

Year

Department

Member

Primary member

Answering member

Legislative stage

Legislation

Subject

Publisher