HMRC remains committed to its digital‑first strategy. As part of this, it is delivering a programme to move at least 75% of communications currently issued by paper to digital channels in the current spending review period.

However, HMRC recognises that not all customers will choose to engage digitally on every occasion. Providing viable alternatives, that may in some cases be through paper forms, is a key part of the digital-first strategy.

HMRC will keep the provision of those alternatives under review on an ongoing basis to reflect customer need and customer feedback.

HMRC remains committed to its digital‑first strategy. As part of this, it is delivering a programme to move at least 75% of communications currently issued by paper to digital channels in the current spending review period.

However, HMRC recognises that not all customers will choose to engage digitally on every occasion. Providing viable alternatives, that may in some cases be through paper forms, is a key part of the digital-first strategy.

HMRC will keep the provision of those alternatives under review on an ongoing basis to reflect customer need and customer feedback.

The Driver and Vehicle Licensing Agency (DVLA) is carrying out customer research to understand the demand for the inclusion of information on over-the-counter vehicle excise duty payment options at Post Office branches on the V11 vehicle tax reminder. The DVLA is also engaging with Post Office Limited as part of this work.

The customer research is scheduled to conclude by the end of July, with analysis of the findings beginning in August. The DVLA will then consider whether any revisions to the V11 reminder are required based on the outcome of that research.

This information is already contained on a number of The Driver and Vehicle Licensing Agency’s (DVLA) manual forms.

DVLA’s V11 tax reminder also advises customers to visit GOV.UK to access information on ways to pay vehicle excise duty. DVLA will review this position to understand if there is a customer demand for this to also be available on the V11 tax reminder.

The Government recognises the importance of touring to the UK’s world‑leading music sector and continues to work closely with industry to support musicians performing in the European Union.

A1 Forms

HMRC has not made an estimate, jointly or separately with the Department for Culture, Media and Sport (DCMS), of any additional costs incurred by musicians as a result of delays in the issuance of A1 forms since 2021.

While musicians may use the CA3837 A1 application form, this form is also used by many other self‑employed individuals. HMRC does not record applicants’ occupations within the A1 process, and the systems used do not capture or store any information that would allow us to identify touring musicians as a distinct group. It is therefore not possible to provide data on processing times or outstanding applications specifically for musicians for any of the years requested.

HMRC recognises how important it is for customers to receive their A1 certificates promptly and is strengthening the service to support this.

The Government recognises the importance of touring to the UK’s world‑leading music sector and continues to work closely with industry to support musicians performing in the European Union.

A1 Forms

HMRC has not made an estimate, jointly or separately with the Department for Culture, Media and Sport (DCMS), of any additional costs incurred by musicians as a result of delays in the issuance of A1 forms since 2021.

While musicians may use the CA3837 A1 application form, this form is also used by many other self‑employed individuals. HMRC does not record applicants’ occupations within the A1 process, and the systems used do not capture or store any information that would allow us to identify touring musicians as a distinct group. It is therefore not possible to provide data on processing times or outstanding applications specifically for musicians for any of the years requested.

HMRC recognises how important it is for customers to receive their A1 certificates promptly and is strengthening the service to support this.

The Government recognises the importance of touring to the UK’s world‑leading music sector and continues to work closely with industry to support musicians performing in the European Union.

A1 Forms

HMRC has not made an estimate, jointly or separately with the Department for Culture, Media and Sport (DCMS), of any additional costs incurred by musicians as a result of delays in the issuance of A1 forms since 2021.

While musicians may use the CA3837 A1 application form, this form is also used by many other self‑employed individuals. HMRC does not record applicants’ occupations within the A1 process, and the systems used do not capture or store any information that would allow us to identify touring musicians as a distinct group. It is therefore not possible to provide data on processing times or outstanding applications specifically for musicians for any of the years requested.

HMRC recognises how important it is for customers to receive their A1 certificates promptly and is strengthening the service to support this.

Since March 2025, the weekly completion rate for the Universal Credit (UC) equality questionnaire was between 75% and 80%. This is the proportion of people who complete the questionnaire when prompted to do so. To complete the questionnaire, claimants must respond to all questions, however, they may select "prefer not to say" as a valid response. Claimants are prompted to complete the questionnaire when they make an initial claim or a reclaim. They have 40 days to complete it before it is removed from their UC To-Do List.

The coverage rate, i.e. the proportion of the UC caseload for whom we have a valid response, for the ethnicity questions, including for ethnic sub-groups, has reached over 70% and the Universal Credit statistics have been published with those breakdowns, with the latest statistics to June 2025 published on 15 July 2025.

The health and disability questions were only introduced in December 2023, and it will take time for a sufficient proportion of the total UC caseload to respond, before any meaningful analysis is possible. Consequently, the department is currently unable to provide reliable figures on responses to the health and disability questions gathered through the equality questionnaire.

The Department and NHS England do not hold data on individual Do Not Attempt Cardiopulmonary Resuscitation (DNACPR) decisions at National Health Service trusts in England.

ReSPECT is a process which records personalised recommendations for a person’s clinical care and treatment for a future emergency in which they are not able to make decisions or to express wishes. These recommendations, including a cardiopulmonary resuscitation (CPR) decision, are developed through conversations between a person and the health care professionals involved with their care. Recommendations are recorded on a non-legally binding form.

The Resuscitation Council UK has produced guidance for organisations and healthcare professionals using the ReSPECT process. CPR decision policies are determined locally by organisations providing NHS care.

The Resuscitation Council UK, the British Medical Association, and the Royal College of Nursing have jointly produced guidance on decisions about CPR. It states that the overall clinical responsibility for decisions about CPR, including DNACPR decisions, rests with the most senior clinician responsible for the person’s care as defined explicitly by local policy.

The Government has commissioned Professor Gillian Leng CBE to lead an independent review of the physician and anaesthesia associate professions. It will consider the safety of the roles and their contribution to multidisciplinary healthcare teams. The conclusions of the review will inform the workforce plan to deliver the 10-Year Health Plan.

The review will consider the approach that was adopted in England to support the safe introduction, employment, and deployment of these new roles.

The requested information is not readily available as it is not centrally collated and to provide this would be at disproportionate cost. Depending on the benefit being claimed, the clerical NCC1 forms are either handed into the Jobcentre Plus office, for Universal Credit, or are sent to the relevant postal address for Child Tax Credits and Income Support.

The annual statistics about the policy that provides support for a maximum of 2 children in Universal Credit and Child Tax Credit provides a range of statistics including statistics relating to the exceptions to the policy. The latest and previous publications can be found here: Universal Credit and Child Tax Credit claimants: statistics related to the policy to provide support for a maximum of 2 children, April 2024 - GOV.UK

The requirement to provide a National Insurance Number when applying for a postal vote acts to ensure that the person making the application is the same individual entitled to apply for the postal vote and mirrors the longstanding practice when registering to vote. There are no plans to change the requirements for an absent vote application.

To date, no Help Us Help You national advertising campaign activity has promoted the use of online consultation request forms in general practice.