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To ask the Secretary of State for Work and Pensions, what discussions he has had with Motability on the potential impact of reduced mileage allowances on disabled people living in rural areas.
To ask the Secretary of State for Work and Pensions, what discussions he has had with Motability on the potential impact of reduced mileage allowances on disabled people living in rural areas.
Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
After careful consideration of customer's needs, Motability announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
Additionally, the Scheme recognises that living in the most rural areas often means having to travel further to access everyday services so will provide 3,000 additional miles per year on to leases for certain customers. Motability Operations has used data from national Governments to identify the areas with limited access to essential services. The data looks at the typical travel time to services that people regularly rely on, including grocery shopping, healthcare and education.
The Motability Scheme is operated independently of Government. Decisions about grants, eligibility, lease terms, mileage allowances and support arrangements are matters for Motability.
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that Motability customers with high essential mileage requirements are not disproportionately disadvantaged by additional mileage charges.
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that Motability customers with high essential mileage requirements are not disproportionately disadvantaged by additional mileage charges.
Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
After careful consideration of customer's needs, Motability announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
Additionally, the Scheme recognises that living in the most rural areas often means having to travel further to access everyday services so will provide 3,000 additional miles per year on to leases for certain customers. Motability Operations has used data from national Governments to identify the areas with limited access to essential services. The data looks at the typical travel time to services that people regularly rely on, including grocery shopping, healthcare and education.
The Motability Scheme is operated independently of Government. Decisions about grants, eligibility, lease terms, mileage allowances and support arrangements are matters for Motability.
To ask the Secretary of State for Work and Pensions, what support is available, or under consideration, for disabled people who require adapted vehicles to remain independent and in employment but are not able to afford the advance payment required under the Motability Scheme.
To ask the Secretary of State for Work and Pensions, what support is available, or under consideration, for disabled people who require adapted vehicles to remain independent and in employment but are not able to afford the advance payment required under the Motability Scheme.
The Motability Foundation is a charitable organisation that independently of Government operates the Motability Scheme in England, Wales and Northern Ireland. They have oversight of Motability Operations who deliver the scheme and are responsible for the terms and administration, decisions about eligibility, lease terms, cost of vehicles, mileage allowances and other support arrangements.
Motability offer a broad range of vehicles available without an Advance Payment, ensuring that people can access vehicles suited to their needs, whether that’s a larger vehicle or extra boot space to carry wheelchairs, using only their disability benefit.
They also offer means-tested grants to support eligible people who would otherwise struggle to afford the advance payment or adaptations for a vehicle, or a wheelchair accessible vehicle (WAV) through the Motability Scheme.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of advance payments for adapted vehicles on the Motability Scheme for disabled people in work who are not eligible for grant assistance.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of advance payments for adapted vehicles on the Motability Scheme for disabled people in work who are not eligible for grant assistance.
The Motability Foundation is a charitable organisation that independently of Government operates the Motability Scheme in England, Wales and Northern Ireland. They have oversight of Motability Operations who deliver the scheme and are responsible for the terms and administration, decisions about eligibility, lease terms, cost of vehicles, mileage allowances and other support arrangements.
Motability offer a broad range of vehicles available without an Advance Payment, ensuring that people can access vehicles suited to their needs, whether that’s a larger vehicle or extra boot space to carry wheelchairs, using only their disability benefit.
They also offer means-tested grants to support eligible people who would otherwise struggle to afford the advance payment or adaptations for a vehicle, or a wheelchair accessible vehicle (WAV) through the Motability Scheme.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of changes to Motability mileage rules on disabled people participating in leisure activities.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of changes to Motability mileage rules on disabled people participating in leisure activities.
Responsibility for the terms and administration of the Scheme (including the Accessible Vehicles and Equipment Scheme in Scotland) sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
Motability have announced that in Scotland from 1 September, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
To support customers living in rural areas which can mean travelling further to access everyday services, Motability will add up to 3,000 additional miles per year onto the lease for certain customers. Using the Governments' data on rural isolation to identify areas with limited access to essential services, they will identify those eligible for this support. Eligible customers will be contacted directly and the additional 3,000 miles will be applied automatically.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of customer service levels in Motability.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of customer service levels in Motability.
Responsibility for the terms and administration of the Scheme (including the Accessible Vehicles and Equipment Scheme in Scotland) sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
Motability have announced that in Scotland from 1 September, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
To support customers living in rural areas which can mean travelling further to access everyday services, Motability will add up to 3,000 additional miles per year onto the lease for certain customers. Using the Governments' data on rural isolation to identify areas with limited access to essential services, they will identify those eligible for this support. Eligible customers will be contacted directly and the additional 3,000 miles will be applied automatically.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of the process to allow Motability customers to submit evidence for exemptions or allowances according to individual circumstances.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of the process to allow Motability customers to submit evidence for exemptions or allowances according to individual circumstances.
Responsibility for the terms and administration of the Scheme (including the Accessible Vehicles and Equipment Scheme in Scotland) sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
Motability have announced that in Scotland from 1 September, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
To support customers living in rural areas which can mean travelling further to access everyday services, Motability will add up to 3,000 additional miles per year onto the lease for certain customers. Using the Governments' data on rural isolation to identify areas with limited access to essential services, they will identify those eligible for this support. Eligible customers will be contacted directly and the additional 3,000 miles will be applied automatically.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of changes to Motability mileage allowances for people living in rural areas.
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of changes to Motability mileage allowances for people living in rural areas.
Responsibility for the terms and administration of the Scheme (including the Accessible Vehicles and Equipment Scheme in Scotland) sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people.
Motability have announced that in Scotland from 1 September, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
To support customers living in rural areas which can mean travelling further to access everyday services, Motability will add up to 3,000 additional miles per year onto the lease for certain customers. Using the Governments' data on rural isolation to identify areas with limited access to essential services, they will identify those eligible for this support. Eligible customers will be contacted directly and the additional 3,000 miles will be applied automatically.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential impact of the new 30,000-mile three-year mileage allowance under the Motability Scheme on the ability of disabled people to remain in paid employment.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential impact of the new 30,000-mile three-year mileage allowance under the Motability Scheme on the ability of disabled people to remain in paid employment.
I refer the hon. Member to the answer I gave on 9 June 2026 to Question UIN 5478.
Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people
Motability have announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.
To ask the Secretary of State for Work and Pensions, what discussions his Department has held with Motability Operations regarding policies that automatically terminate a beneficiary’s existing car lease upon the cancellation of an unfulfilled new vehicle order due to adaptation incompatibility.
To ask the Secretary of State for Work and Pensions, what discussions his Department has held with Motability Operations regarding policies that automatically terminate a beneficiary’s existing car lease upon the cancellation of an unfulfilled new vehicle order due to adaptation incompatibility.
Responsibility for the terms and administration of the Scheme, including policies about car leases, sits with Motability Foundation and its Board of Governors.
The Department for Work and Pensions meets regularly with Motability Foundation, the independent charity with responsibility for overseeing the Scheme, to discuss the Scheme’s operation. The policy about termination of car leases has not been part of these discussions.
To ask the Secretary of State for Work and Pensions, if he will make assessment of the adequacy of the notice periods provided by Motability Operations to disabled customers.
To ask the Secretary of State for Work and Pensions, if he will make assessment of the adequacy of the notice periods provided by Motability Operations to disabled customers.
Responsibility for the terms and administration of the Scheme, including policies regarding the adequacy of notice periods, sits with Motability Foundation and its Board of Governors.
The Department for Work and Pensions meets regularly with Motability Foundation, the independent charity with responsibility for overseeing the Scheme, to discuss the Scheme’s operation.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential role of the Motability Scheme in supporting transport accessibility in areas with limited public transport provision.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential role of the Motability Scheme in supporting transport accessibility in areas with limited public transport provision.
Motability Foundation is a registered charity to help disabled people with their mobility and transport needs. Motability’s main focus is its ownership and oversight of the Motability Scheme. The Foundation also oversees delivery of grant programmes (including to other organisations) targeting areas outside the Motability scheme where solutions are required to meet the evolving transportation needs of disabled people.
The Foundation Community Transport Grant which was created to develop, improve and expand community transport provision awarded 11 grants at a cost of £4.2m in the financial year 2024/25 including to rural areas.
Additionally, the Scheme recognises that living in the most rural areas often means having to travel further to access everyday services so will provide 3,000 additional miles per year on to leases for certain customers. Motability Operations has used data from national Governments to identify the areas with limited access to essential services. The data looks at the typical travel time to services that people regularly rely on, including grocery shopping, healthcare and education.
The Motability Scheme is operated independently of Government. Decisions about grants, eligibility, lease terms, mileage allowances and support arrangements are matters for Motability.
To ask the Secretary of State for Work and Pensions, if he will publish the postcodes eligible for the Motability mileage allowance extension for rural areas.
To ask the Secretary of State for Work and Pensions, if he will publish the postcodes eligible for the Motability mileage allowance extension for rural areas.
Whilst the Department works closely with Motability and is responsible for the main disability benefits that provide a passport to the Motability Scheme, Motability Foundation is an independent charitable organisation that is wholly responsible for the terms and the administration of the Scheme, along with oversight of Motability Operations.
Motability also understand that living in rural areas often means having to travel further to access everyday services. To support this an additional 3,000 miles per year will be provided on leases for certain customers. Motability Operations’ Rural and Islands Isolation Framework uses national Governments' data on rural isolation to determine eligible postcodes. Motability Operations, which operates the Motability Scheme, is writing directly to customers in eligible postcodes.
To ask the Secretary of State for Work and Pensions, if he will consider widening the eligibility criteria for the Motability mileage allowance extension.
To ask the Secretary of State for Work and Pensions, if he will consider widening the eligibility criteria for the Motability mileage allowance extension.
Whilst the Department works closely with Motability and is responsible for the main disability benefits that provide a passport to the Motability Scheme, Motability Foundation is an independent charitable organisation that is wholly responsible for the terms and the administration of the Scheme, along with oversight of Motability Operations.
Motability also understand that living in rural areas often means having to travel further to access everyday services. To support this an additional 3,000 miles per year will be provided on leases for certain customers. Motability Operations’ Rural and Islands Isolation Framework uses national Governments' data on rural isolation to determine eligible postcodes. Motability Operations, which operates the Motability Scheme, is writing directly to customers in eligible postcodes.
To ask His Majesty's Government whether the Northern Ireland Executive have the option not to implement the new criteria for Motability vehicles limiting the mileage a lessee can drive before incurring a charge.
To ask His Majesty's Government whether the Northern Ireland Executive have the option not to implement the new criteria for Motability vehicles limiting the mileage a lessee can drive before incurring a charge.
From 1 July, new leases will include a mileage allowance of 10,000 miles a year – e.g. 30,000 over a three-year lease or 50,000 over a five-year lease. Three out of four Scheme customers drive 10,000 miles or fewer per year. However, Motability recognise that a small number of customers will be unable to change driving behaviour or absorb the mileage charges. On 8 July, Motability announced an exceptions process for those who exceed this new limit for some journeys made for healthcare, education and employment. The customer will need to evidence this extra mileage.
The Motability Scheme is operated independently of Government. Decisions about eligibility, lease terms, mileage allowances and support arrangements are matters for Motability. The Government's role is to provide qualifying disability benefits that customers may choose to use to access the Scheme.
To ask the Secretary of State for Work and Pensions, what consideration he has given to reviewing criteria for those in receipt of Attendance Allowance to be able to access to the Motability scheme.
To ask the Secretary of State for Work and Pensions, what consideration he has given to reviewing criteria for those in receipt of Attendance Allowance to be able to access to the Motability scheme.
Attendance Allowance is intended to help those with a severe disability who have long term care or supervision needs which arise after reaching State Pension age. Government mobility support is focused on people who are disabled earlier in life; developing mobility needs in older life is a normal consequence of ageing, which non-disabled younger people have had opportunity to plan and save for.
There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids.
Qualifying benefits for the Motability Scheme are the enhanced rate mobility component Personal Independence Payment (enhanced rate mobility component Adult Disability Payment in Scotland), higher rate mobility component Disability Living Allowance (higher rate mobility component Child Disability Payment in Scotland), Armed Forces Independence Payment and War Pensioners’ Mobility Supplement.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the role of the Motability Scheme in supporting disabled people to access work, education and training.
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the role of the Motability Scheme in supporting disabled people to access work, education and training.
The Motability Scheme is designed to address the transport requirements of individuals with disabilities in the UK and is a lifeline in enabling disabled people to remain mobile, live independently and access employment.
For customers who cannot afford essential costs or who require more complex adaptations, the Motability Foundation continues to provide means-tested grants to those most in need of financial assistance.
The Motability Foundation works towards its vision that “no disabled person should be disadvantaged by poor access to transport”. To achieve this, it delivers grant programmes and supports innovative initiatives that address areas beyond the Motability Scheme, where new solutions are needed to meet the evolving transport needs of disabled people.
To ask His Majesty's Government what estimate they have made of the income or savings to be derived from the new criteria for Motability vehicles limiting the mileage a lessee can drive before incurring a charge.
To ask His Majesty's Government what estimate they have made of the income or savings to be derived from the new criteria for Motability vehicles limiting the mileage a lessee can drive before incurring a charge.
We do not have an estimate of the income or savings to be derived from the new mileage criteria. A series of measures were announced in the November 2025 Budget to strike the right balance between delivering a key service for disabled people and fairness to the taxpayer, saving over £1 billion by financial year 2030/31.
Motability Operations is an independent commercial company under contract to Motability to deliver the Motability Scheme. Motability Operations is owned by the four major banks (Barclays, HSBC, Lloyds, RBS). No ordinary dividends are paid, and all profits are reinvested in the company to benefit Scheme customers or donated to Motability the charity.
To ask His Majesty's Government what plans they have to allow individuals who claim Attendance Allowance to qualify for the Motability Scheme.
To ask His Majesty's Government what plans they have to allow individuals who claim Attendance Allowance to qualify for the Motability Scheme.
Qualifying benefits for the Motability Scheme are the enhanced rate mobility component Personal Independence Payment (enhanced rate mobility component Adult Disability Payment in Scotland), higher rate mobility component Disability Living Allowance (higher rate mobility component Child Disability Payment in Scotland), Armed Forces Independence Payment and War Pensioners’ Mobility Supplement.
Attendance Allowance is intended to help those with a severe disability who have long term care or supervision needs which arise after reaching State Pension age. It has never included a mobility component, and so cannot be used in payment for a leased Motability Scheme vehicle. Government mobility support is focused on people who are disabled earlier in life; developing mobility needs in older life is a normal consequence of ageing, which non-disabled younger people have had opportunity to plan and save for.
There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids. Disabled people over the age of 65 can apply to their local authority for assessment under the Blue Badge Scheme, which helps people with severe mobility problems to park close to where they need to go. Assistance from other sources may be available and details can be found on the Research Institute for Disabled Consumers (RiDC) website.
To ask the Secretary of State for Work and Pensions, whether his Department has had discussions with Motability Operations on whether the additional mileage support criteria for the Motability Scheme adequately supports the travel requirements of disabled people and carers in rural and coastal areas.
To ask the Secretary of State for Work and Pensions, whether his Department has had discussions with Motability Operations on whether the additional mileage support criteria for the Motability Scheme adequately supports the travel requirements of disabled people and carers in rural and coastal areas.
Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people
After careful consideration of customer's needs, Motability has announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.