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To ask the Secretary of State for Transport, what mechanisms are available to passengers to report breaches of maximum passenger numbers on public transport services.
To ask the Secretary of State for Transport, what mechanisms are available to passengers to report breaches of maximum passenger numbers on public transport services.
Passengers who believe that maximum passenger numbers, crowding standards or other passenger welfare obligations have been breached can raise concerns directly with the relevant transport operator through its complaints process. If they are dissatisfied with the operator's response, rail passengers may escalate complaints to the Rail Ombudsman, while safety concerns relating to crowding can also be reported to the Office of Rail and Road. [orr.gov.uk], [nationalrail.co.uk], [railombudsman.org].
Complaints from passengers about a bus or coach operator should be made directly to the operator in the first instance. If the bus or coach operator has not responded to a complaint within 14 working days, or if the passenger is not happy with the response received, they can raise their complaint with Bus Users UK, an organisation that represents the interests of bus and coach users.
To ask His Majesty's Government what discussions, if any, the Secretary of State for Transport has had with Great Western Railway regarding recent disruptions to its services, particularly in terms of reliability and over-crowding.
To ask His Majesty's Government what discussions, if any, the Secretary of State for Transport has had with Great Western Railway regarding recent disruptions to its services, particularly in terms of reliability and over-crowding.
I maintain regular engagement with Great Western Railway on operational performance matters, including service reliability, disruption management and passenger experience. The Department holds the operator to account for meeting its contractual obligations, including addressing reliability issues and managing passenger crowding where services are disrupted or demand is high. Great Western Railway’s transfer into public ownership on 13 December 2026 will further enable improvements in reliability, performance, accountability, and the overall customer experience.
To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to amend the definition of statutory overcrowding to prevent living and dining rooms being defined as bedrooms.
To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to amend the definition of statutory overcrowding to prevent living and dining rooms being defined as bedrooms.
The government has no current plans to amend the definition of overcrowding found in Part X of the Housing Act 1985.
To ask the Secretary of State for Justice, whether he has received advice on emergency prison capacity measures; what operational thresholds would trigger additional contingency arrangements; and whether programme risk registers identify capacity as a critical risk.
To ask the Secretary of State for Justice, whether he has received advice on emergency prison capacity measures; what operational thresholds would trigger additional contingency arrangements; and whether programme risk registers identify capacity as a critical risk.
The Ministry of Justice publishes annual prison population projections for England and Wales in the Prison Capacity Annual Statement. The 2025 Annual Statement is available here: Annual Statement on Prison Capacity: 2025 - GOV.UK. The next Statement is scheduled for publication this winter.
We continually monitor the prison population and use a range of planning assumptions to monitor future demand of prison places. Our published and have established contingency arrangements should acute capacity pressures arise.
The Government has taken decisive action to put the prison system on a sustainable footing, including through the largest prison expansion programme since the Victorian era, and the landmark reforms in the Sentencing Act 2026, which ensure we will never again have more prisoners than prison places.
As set out in the annual statement, when the estimated impact of the Sentencing Act measures are factored in, supply is expected to keep pace with demand for the total adult estate.
To ask the Secretary of State for Transport, what route-by-route performance data the Department holds on short-formed passenger rail services across all operators; what assessment has been made of the impact of short formation on passenger overcrowding, cancellations and fare-paying passengers; and whether Ministers have received advice identifying routes presenting...
To ask the Secretary of State for Transport, what route-by-route performance data the Department holds on short-formed passenger rail services across all operators; what assessment has been made of the impact of short formation on passenger overcrowding, cancellations and fare-paying passengers; and whether Ministers have received advice identifying routes presenting...
Department for Transport Operator (DFTO) typically monitors levels of short formations at an operator level every four weeks and therefore is not able to provide data for each route.
DFTO expects operators to provide appropriate capacity in response to expected demand, particularly during peak periods, and to minimise short formations wherever possible, only using them where this is judged to be in passengers' overall interests and helps maintain wider service delivery. DFTO holds operators to account for short-formed services.
The Department for Transport publishes annual national statistics on rail passenger numbers arriving into selected major cities during peak-times in England and Wales, which includes information on crowding. The most recent release can be found here: Rail passenger numbers and crowding on weekdays in major cities in England and Wales - GOV.UK
To ask the Secretary of State for Transport, what steps she is taking to reduce overcrowding on commuter rail services.
To ask the Secretary of State for Transport, what steps she is taking to reduce overcrowding on commuter rail services.
The Department expects train operators to plan and operate appropriate capacity in response to expected demand. Department for Transport Operator works with train operating companies to consider measures to address crowding, for example strengthening services where rolling stock allows, adjusting peak timetables, increasing staff presence on platforms and improving queue and passenger flow management at busy stations.
To ask the Secretary of State for Transport, what assessment has been made of the potential impact of short‑formed trains on passenger overcrowding on the Calder Valley line.
To ask the Secretary of State for Transport, what assessment has been made of the potential impact of short‑formed trains on passenger overcrowding on the Calder Valley line.
DFT Operator (DFTO) holds routine discussions with Northern on matters of performance, which will include capacity issues such as short-forming. DFTO expects all operators to introduce appropriate measures in response to expected demand and holds operators to account for short-formed services.
To ask the Secretary of State for Transport, whether the Department collects data on passengers unable to board resulting from short‑formed services on the Calder Valley line.
To ask the Secretary of State for Transport, whether the Department collects data on passengers unable to board resulting from short‑formed services on the Calder Valley line.
The Department does not collect this data centrally.
‘Corridor care’ is a term used where patients are treated in hospital corridors and other areas that lack the usual facilities for clinical care. Several reports have raised concerns about the scale of corridor care and the impact this is having on patients and staff.
‘Corridor care’ is a term used where patients are treated in hospital corridors and other areas that lack the usual facilities for clinical care. Several reports have raised concerns about the scale of corridor care and the impact this is having on patients and staff.
Main estimates 2026-27. First estimates day (part three). Motion that, (1) for the year ending with 31 March 2027, for expenditure by the Home Office: (a) further resources, not exceeding £10,441,629,000, be authorised for use for current purposes as set out in HC 1855 of Session 2024–26, (b) further resources, not exceeding £860,906,000, be authorised for use for capital purposes as so set out, and (c) a further sum, not exceeding £10,985,000,000, be granted to His Majesty to be issued by the Treasury out of the Consolidated Fund and applied for expenditure on the use of resources authorised by Parliament; and; (2) for the year ending with 31 March 2027, for expenditure by the Ministry of Justice: (a) further resources, not exceeding £9,308,668,000, be authorised for use for current purposes as set out in HC 1855 of Session 2024–26, (b) further resources, not exceeding £1,453,047,000, be authorised for use for capital purposes as so set out, and (c) a further sum, not exceeding £8,887,226,000, be granted to His Majesty to be issued by the Treasury out of the Consolidated Fund and applied for expenditure on the use of resources authorised by Parliament. Question deferred until 1 July. Resolved.
Main estimates 2026-27. First estimates day (part three). Motion that, (1) for the year ending with 31 March 2027, for expenditure by the Home Office: (a) further resources, not exceeding £10,441,629,000, be authorised for use for current purposes as set out in HC 1855 of Session 2024–26, (b) further resources,...
I thank the Backbench Business Committee, Mr Speaker, and yourself, Madam Deputy Speaker, for granting the debate, and the Minister for being here—I hope she will find it useful.
We often speak in this Chamber about defence spending, and rightly so. Defence keeps our nation safe, but justice is what keeps...
I thank the Backbench Business Committee, Mr Speaker, and yourself, Madam Deputy Speaker, for granting the debate, and the Minister for being here—I hope she will find it useful.
We often speak in this Chamber about defence spending, and rightly so. Defence keeps our nation safe, but justice is what keeps...
Does the hon. Gentleman agree that when prisoners are engaged in retraining or rehabilitation, they can then return to the community they were brought up in, but that is often where their problems started? The report might be able to recommend things that can be done in prison, but when...
Does the hon. Gentleman agree that when prisoners are engaged in retraining or rehabilitation, they can then return to the community they were brought up in, but that is often where their problems started? The report might be able to recommend things that can be done in prison, but when...
The hon. Member makes an interesting point, and the Government must consider in the round how they can give people useful training, work and leisure in prison, so that they come out with some skills. Where people go, how they are housed and what employment offers they get are issues...
The hon. Member makes an interesting point, and the Government must consider in the round how they can give people useful training, work and leisure in prison, so that they come out with some skills. Where people go, how they are housed and what employment offers they get are issues...
I thank the Backbench Business Committee for granting time for this important debate. The debate follows a joint application by the Chairs of the Justice, Public Accounts and Home Affairs Committees. There is cross-Committee concern for our criminal justice system, as the Chair of the Public Accounts Committee, the hon....
I thank the Backbench Business Committee for granting time for this important debate. The debate follows a joint application by the Chairs of the Justice, Public Accounts and Home Affairs Committees. There is cross-Committee concern for our criminal justice system, as the Chair of the Public Accounts Committee, the hon....
I am grateful to the Chair of the Justice Committee for giving way. What contribution to reducing the Crown court backlog does he believe curtailing the right to jury trials will make?
I am grateful to the Chair of the Justice Committee for giving way. What contribution to reducing the Crown court backlog does he believe curtailing the right to jury trials will make?
First, one has to look at the Leveson package—the two volumes that Sir Brian Leveson has put together over 1,000 pages. That has 180 recommendations, a very small number of which deal with this issue. It is undeniable that it will be one factor that has an effect. Where I...
First, one has to look at the Leveson package—the two volumes that Sir Brian Leveson has put together over 1,000 pages. That has 180 recommendations, a very small number of which deal with this issue. It is undeniable that it will be one factor that has an effect. Where I...
The Crown court backlog is the most significant challenge facing the Ministry of Justice. Long delays in cases reaching trial undermine confidence in the whole justice system. I welcome the extra money that the Government have made available to increase the number of sitting days of the Crown court. I...
The Crown court backlog is the most significant challenge facing the Ministry of Justice. Long delays in cases reaching trial undermine confidence in the whole justice system. I welcome the extra money that the Government have made available to increase the number of sitting days of the Crown court. I...
Does the hon. Member have any figures disaggregating prison officers from the remainder of MOJ staff? Obviously, their working lives are very different.
Does the hon. Member have any figures disaggregating prison officers from the remainder of MOJ staff? Obviously, their working lives are very different.
I do not believe that information was provided, certainly not when it was presented to me, but if the hon. Lady has it, no doubt she will send it to me.
Jury trials and staff absence are not the only areas where the Government are focusing on the wrong issue; a...
I do not believe that information was provided, certainly not when it was presented to me, but if the hon. Lady has it, no doubt she will send it to me.
Jury trials and staff absence are not the only areas where the Government are focusing on the wrong issue; a...
The hon. Gentleman is making an excellent point about the ability of prison governors to spend money. I was speaking to a prison governor recently, who said that because of the amount he is allowed to spend, when the washing machine breaks, he cannot purchase a commercial one. He keeps...
The hon. Gentleman is making an excellent point about the ability of prison governors to spend money. I was speaking to a prison governor recently, who said that because of the amount he is allowed to spend, when the washing machine breaks, he cannot purchase a commercial one. He keeps...