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To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the adequacy of the performance of Steria UK in the delivery of NHS Special Business Service (NHS SBS) the failure of NHS SBS to disclose in a timely manner the loss of...
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the adequacy of the performance of Steria UK in the delivery of NHS Special Business Service (NHS SBS) the failure of NHS SBS to disclose in a timely manner the loss of...
The company has made organisational changes to ensure accurate assessment and reporting of risk is embedded in processes across the organisation, and made structural changes to the management of risk to ensure appropriate focus and reporting to the NHS Shared Business Services Management Team and the NHS Shared Business Services Main Board.
The Department has already increased its membership of the NHS Shared Business Services Board.
To ask Her Majesty’s Government what steps were taken by the Ministry of Justice to check with other departments what programmes for staffing, procurement and payroll services were already planned or in use before entering into a contract with Steria for such services; and whether they will confirm that the...
To ask Her Majesty’s Government what steps were taken by the Ministry of Justice to check with other departments what programmes for staffing, procurement and payroll services were already planned or in use before entering into a contract with Steria for such services; and whether they will confirm that the...
In early 2010, the Ministry of Justice (MoJ) started a programme to design and deliver a new, single system to meet all MoJ needs.
The Government’s Next Generation Shared Services (NGSS) Strategy was published in December 2012 and commenced the establishment of two Independent Shared Service Centres (ISSC1 and ISSC2). In the NGSS Strategy, MoJ was to remain an in-house, standalone centre. However, a change to the delivery approach meant that the MoJ Shared Services Programme was discontinued in early 2013. This provided an opportunity to consider whether ISSC1 or ISSC2 might be more efficient and effective options for the department. To align with the NGSS Strategic Plan, the MoJ are now proceeding into detailed discussions with Shared Services Connected Limited (SSCL) with a view to joining ISSC2. SSCL is a joint venture between the Cabinet Office and Steria Ltd.
This decision means that some elements of expenditure under the old Shared Services programme have now become redundant and a constructive loss of £56.3m has been disclosed accordingly in the 2013-14 financial statements to reflect this. The majority of the total investment was spent on assets and infrastructure, which can be used by the new shared services scheme.
It is a great pleasure to serve under your chairmanship for the first time, Mrs Osborne.
I have an extraordinary story to tell, of Government ineptitude, which will give us a key to their legacy to the nation. It is a story about punishing success and rewarding failure. The shared services...
It is a great pleasure to serve under your chairmanship for the first time, Mrs Osborne.
I have an extraordinary story to tell, of Government ineptitude, which will give us a key to their legacy to the nation. It is a story about punishing success and rewarding failure. The shared services...
As my hon. Friend will be aware, the Minister said during questions last week that he is against offshoring jobs in his Department. Does my hon. Friend share my concern about the fact that the Cabinet Office seems to have no such qualms, and does not Steria’s record of cutting...
As my hon. Friend will be aware, the Minister said during questions last week that he is against offshoring jobs in his Department. Does my hon. Friend share my concern about the fact that the Cabinet Office seems to have no such qualms, and does not Steria’s record of cutting...
My hon. Friend is right. There is general puzzlement about the conflicting statements that come from the Government. Perhaps they can be cleared up this morning. There is a scheme: the jobs will be privatised, and I do not know how the Government can exercise control if that happens. We...
My hon. Friend is right. There is general puzzlement about the conflicting statements that come from the Government. Perhaps they can be cleared up this morning. There is a scheme: the jobs will be privatised, and I do not know how the Government can exercise control if that happens. We...
Some I did.
Some I did.
Some he did, yes. He did not give us eternal life or a Labour Government, which were the main things I thought would be of benefit.
Some he did, yes. He did not give us eternal life or a Labour Government, which were the main things I thought would be of benefit.
I congratulate my hon. Friend on securing the debate. The issue affects my constituents as well, because some of them work at the Bootle site for the Ministry of Justice. They have been commended for their work over many years. They are loyal civil servants and are deeply worried at...
I congratulate my hon. Friend on securing the debate. The issue affects my constituents as well, because some of them work at the Bootle site for the Ministry of Justice. They have been commended for their work over many years. They are loyal civil servants and are deeply worried at...
It was touching when my hon. Friend and I talked to our constituents, who went on strike a fortnight ago. For most of them it was the first time they had done that in their lives. They would not have expected to go on strike. One had been displaced from...
It was touching when my hon. Friend and I talked to our constituents, who went on strike a fortnight ago. For most of them it was the first time they had done that in their lives. They would not have expected to go on strike. One had been displaced from...
I am interested in what my hon. Friend says about security because the issue has also been raised with me. My constituents are very worried that in an answer I received from the Secretary of State last week he ruled out being able to protect any of the jobs. Not...
I am interested in what my hon. Friend says about security because the issue has also been raised with me. My constituents are very worried that in an answer I received from the Secretary of State last week he ruled out being able to protect any of the jobs. Not...
It is a great pleasure to serve under your chairmanship, Mrs Osborne, I think for the first time. I warmly congratulate my colleague, the hon. Member for Newport West (Paul Flynn), who is a former constituent. I did not drive him out. It was his choice, and I was happy...
It is a great pleasure to serve under your chairmanship, Mrs Osborne, I think for the first time. I warmly congratulate my colleague, the hon. Member for Newport West (Paul Flynn), who is a former constituent. I did not drive him out. It was his choice, and I was happy...
The Minister made a point about outsourcing jobs being nothing new, and there has always been a balance between public and private involvement in public services. The difference this time is that Steria’s track record is open to question, and the £56 million write-off on the IT project is a...
The Minister made a point about outsourcing jobs being nothing new, and there has always been a balance between public and private involvement in public services. The difference this time is that Steria’s track record is open to question, and the £56 million write-off on the IT project is a...
I am going to try to make these points, because I hope I can address such concerns. If there are any remaining issues and some time available, I will be happy to take further questions.
I ought to add that I saw a bit of the “Newsnight” programme last night; it...
I am going to try to make these points, because I hope I can address such concerns. If there are any remaining issues and some time available, I will be happy to take further questions.
I ought to add that I saw a bit of the “Newsnight” programme last night; it...
Will the Minister give way?
Will the Minister give way?
I will in a second. The SSCL proposal was the strongest, in part due to the investment that it is already making in a new IT platform and the fact that the costs could be shared across multiple Government Departments—I will carry on, because I am conscious of time, but...
I will in a second. The SSCL proposal was the strongest, in part due to the investment that it is already making in a new IT platform and the fact that the costs could be shared across multiple Government Departments—I will carry on, because I am conscious of time, but...
On that point, will the Minister give way?
On that point, will the Minister give way?
In a second, if the hon. Gentleman will allow me to continue. It is worth bearing in mind that the addition of the MOJ and the Home Office to the independent shared service centre will almost double its number of users. That gives it a strength, a credibility and a...
In a second, if the hon. Gentleman will allow me to continue. It is worth bearing in mind that the addition of the MOJ and the Home Office to the independent shared service centre will almost double its number of users. That gives it a strength, a credibility and a...
I thank the Minister for giving way. I am glad that earlier he acknowledged the importance of these sorts of jobs to the south Wales economy—particularly the Patent Office and the statistical service. Newport is wary about what is happening, as are the south Wales valleys just north of it....
I thank the Minister for giving way. I am glad that earlier he acknowledged the importance of these sorts of jobs to the south Wales economy—particularly the Patent Office and the statistical service. Newport is wary about what is happening, as are the south Wales valleys just north of it....
I was going to make that point next, so I shall make it next as planned. I understand the hon. Gentleman’s interest, as an MP not far away from Newport.
There is obvious and understandable concern about any offshoring, following a transfer. First, there has been no decision to offshore any...
I was going to make that point next, so I shall make it next as planned. I understand the hon. Gentleman’s interest, as an MP not far away from Newport.
There is obvious and understandable concern about any offshoring, following a transfer. First, there has been no decision to offshore any...
Will the Minister give way?
Will the Minister give way?