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There are concerns about secondary ticketing sites, especially their pricing practices. This briefing considers current regulation and calls for stronger laws.
There are concerns about secondary ticketing sites, especially their pricing practices. This briefing considers current regulation and calls for stronger laws.
To ask the Secretary of State for Culture, Media and Sport, what recent discussions her Department has had with Ticketmaster on the cost of music concert tickets.
To ask the Secretary of State for Culture, Media and Sport, what recent discussions her Department has had with Ticketmaster on the cost of music concert tickets.
Ministers have spoken regularly with the industry, with artists and promoters about the cost of pop and classical music concerts, the importance of small music venues and the costs of tickets on the primary and secondary market.
That is why we have committed to introducing new protections for consumers on ticket resales, and launched a consultation on 10th January to seek views on potential options for resale platforms as well as primary sellers. The consultation was published alongside a call for evidence on pricing practices in the live events sector, including the use of dynamic pricing by the primary market.
The consultation and call for evidence closed on 4th April and the responses have been considered. As part of the consultation and call for evidence process we engaged with a number of music and wider live event ticketing bodies, including Ticketmaster. The Government will respond shortly to set out next steps.
There will be a Westminster Hall debate on consumer affairs at 3:00pm on 11 September 2025, with a focus on the need for transparency for consumer pricing. The debate will be opened by Matt Western MP.
There will be a Westminster Hall debate on consumer affairs at 3:00pm on 11 September 2025, with a focus on the need for transparency for consumer pricing. The debate will be opened by Matt Western MP.
To ask the Secretary of State for Business and Trade, if his Department will bring forward proposals to regulate the de facto monopoly of ticket sales by Ticketmaster.
To ask the Secretary of State for Business and Trade, if his Department will bring forward proposals to regulate the de facto monopoly of ticket sales by Ticketmaster.
Under competition law, the Competition and Markets Authority (CMA), as the UK’s competition authority, is responsible for investigating anti-competitive practices such as an abuse of a dominant position. The Government has ensured that the CMA has significant powers to investigate and act if it finds that businesses are behaving anti-competitively in a market. As an independent authority, the CMA has discretion to investigate competition cases which, according to its prioritisation principles, it considers most appropriate.
With respect to the secondary ticketing market, the Government has committed to introducing new consumer protections in relation to ticket resales and we will be launching a consultation in the autumn to seek views on potential options.
I am very fortunate to have been re-elected as the Chair of the Culture, Media and Sport Committee, but we do not have any members of the Committee yet. Any decisions about what the Committee will look at will very much be a group decision jointly taken, but this is...
I am very fortunate to have been re-elected as the Chair of the Culture, Media and Sport Committee, but we do not have any members of the Committee yet. Any decisions about what the Committee will look at will very much be a group decision jointly taken, but this is...
rose—
rose—
We are delighted that the Minister is on top of this and knows about the issues and difficulties, but we are more interested to hear, in the time that he has left, about what he will do to resolve it. There have been reports from the Competition and Markets Authority...
We are delighted that the Minister is on top of this and knows about the issues and difficulties, but we are more interested to hear, in the time that he has left, about what he will do to resolve it. There have been reports from the Competition and Markets Authority...
As an Oasis fan, I too was queuing endlessly, and it proved to me that badly regulated markets have no morality. The conclusion from the dynamic pricing policy in that incident was
that people with more money or touts could get those tickets. I speak as someone who played in...
As an Oasis fan, I too was queuing endlessly, and it proved to me that badly regulated markets have no morality. The conclusion from the dynamic pricing policy in that incident was
that people with more money or touts could get those tickets. I speak as someone who played in...
I welcome the Minister to his place and very much look forward to working with him to promote our world-class creative industries, including our music industry and all the other fantastic sectors that his Department promotes.
Today, I want to talk about music ticketing and recognise the remarkable circumstances that have...
I welcome the Minister to his place and very much look forward to working with him to promote our world-class creative industries, including our music industry and all the other fantastic sectors that his Department promotes.
Today, I want to talk about music ticketing and recognise the remarkable circumstances that have...
I commend the hon. Member for bringing this debate. She is right and many of my constituents experienced the issue that she mentions. We understand the economic principles of supply and demand, but we also understand the principle of price gouging. For those who believed they would be charged one...
I commend the hon. Member for bringing this debate. She is right and many of my constituents experienced the issue that she mentions. We understand the economic principles of supply and demand, but we also understand the principle of price gouging. For those who believed they would be charged one...
I could not have said it better myself—that is exactly what it is. We understand the laws of supply and demand, but we also understand
the laws of transparency and fairness. What is more, once ticket purchasers were through to the payment screen, fans realised that they only had a...
I could not have said it better myself—that is exactly what it is. We understand the laws of supply and demand, but we also understand
the laws of transparency and fairness. What is more, once ticket purchasers were through to the payment screen, fans realised that they only had a...
I congratulate the hon. Lady on securing the debate. I was hoping to secure a debate on the subject myself but she beat me to it. There seems to be an issue about who is to blame for all of this—no one is taking responsibility for the issue of dynamic...
I congratulate the hon. Lady on securing the debate. I was hoping to secure a debate on the subject myself but she beat me to it. There seems to be an issue about who is to blame for all of this—no one is taking responsibility for the issue of dynamic...
Motion lapsed. Motion made and Question proposed that this House do now adjourn.
Motion lapsed. Motion made and Question proposed that this House do now adjourn.
It is a particular delight to see you in the Chair, Madam Deputy Speaker; I have not had an opportunity to congratulate you on your election—hurrah!
It is also a great delight to see the hon. Member for Gosport (Dame Caroline Dinenage) and to congratulate her on her election. Not many...
It is a particular delight to see you in the Chair, Madam Deputy Speaker; I have not had an opportunity to congratulate you on your election—hurrah!
It is also a great delight to see the hon. Member for Gosport (Dame Caroline Dinenage) and to congratulate her on her election. Not many...
Of course I give way to one of our leading musicians.
Of course I give way to one of our leading musicians.
The hon. Gentleman is a terribly impatient man; I am just coming that. [Interruption.] No, we have until 7.30. He is right that we must take action on the secondary ticketing market, and we committed ourselves to doing so during the general election. We believe that those people are denying...
The hon. Gentleman is a terribly impatient man; I am just coming that. [Interruption.] No, we have until 7.30. He is right that we must take action on the secondary ticketing market, and we committed ourselves to doing so during the general election. We believe that those people are denying...
Persuade people to do more gigs, I guess. Obviously, there are only so many tickets for certain events, but what people want to have guaranteed is that the market is not excluding them solely on the basis of price. Sometimes there is a ballot for tickets, as there is for...
Persuade people to do more gigs, I guess. Obviously, there are only so many tickets for certain events, but what people want to have guaranteed is that the market is not excluding them solely on the basis of price. Sometimes there is a ballot for tickets, as there is for...
We would not want half-empty venues—despite looking around the Chamber—due to tickets being priced too high, nor venues and festivals that are not economically sustainable. What we should not accept, however—I am very clear about this, as are the Government —are practices that see fans of live events blindsided by...
We would not want half-empty venues—despite looking around the Chamber—due to tickets being priced too high, nor venues and festivals that are not economically sustainable. What we should not accept, however—I am very clear about this, as are the Government —are practices that see fans of live events blindsided by...