To ask the Secretary of State for Energy Security and Net Zero, if he will make reforms to TrustMark to ensure it can prevent substandard contractors operating under Government-endorsed schemes; and whether an independent review of TrustMark has been commissioned.

To ask the Secretary of State for Energy Security and Net Zero, if he will make reforms to TrustMark to ensure it can prevent substandard contractors operating under Government-endorsed schemes; and whether an independent review of TrustMark has been commissioned.

My hon. Friend the Minister for Energy Consumers (Martin McCluskey) made the following Statement today:

We are acting today to restore consumer confidence in the energy sector and ensure that failures in government insulation schemes can never happen again.

The 2025 National Audit Office report into the failures of the ECO...

My hon. Friend the Minister for Energy Consumers (Martin McCluskey) made the following Statement today:

We are acting today to restore consumer confidence in the energy sector and ensure that failures in government insulation schemes can never happen again.

The 2025 National Audit Office report into the failures of the ECO...

We are acting today to restore consumer confidence in the energy sector and ensure that failures in government insulation schemes can never happen again.

The 2025 National Audit Office report into the failures of the ECO scheme gave a damning account of the failures of the ECO4 and GBIS schemes...

We are acting today to restore consumer confidence in the energy sector and ensure that failures in government insulation schemes can never happen again.

The 2025 National Audit Office report into the failures of the ECO scheme gave a damning account of the failures of the ECO4 and GBIS schemes...

My hon. Friend the Minister for Energy Consumers (Martin McCluskey) made the following Statement today:

On 17 July the Government updated the House on widespread, systemic issues in the delivery of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). These...

My hon. Friend the Minister for Energy Consumers (Martin McCluskey) made the following Statement today:

On 17 July the Government updated the House on widespread, systemic issues in the delivery of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). These...

On 17 July the Government updated the House on widespread, systemic issues in the delivery of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). These schemes place obligations on large and medium sized energy suppliers to install energy efficiency...

On 17 July the Government updated the House on widespread, systemic issues in the delivery of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). These schemes place obligations on large and medium sized energy suppliers to install energy efficiency...

On 23 January, I informed the House of the discovery of widespread non-compliance with industry standards specifically in relation to the installation of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). At that time, I confirmed that the Government...

On 23 January, I informed the House of the discovery of widespread non-compliance with industry standards specifically in relation to the installation of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme and the Great British Insulation Scheme (GBIS). At that time, I confirmed that the Government...

My hon. Friend the Minister for Energy Consumers (Miatta Fahnbulleh MP) made the following Statement today:

On 23 January, I informed the House of the discovery of widespread non-compliance with industry standards specifically in relation to the installation of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme...

My hon. Friend the Minister for Energy Consumers (Miatta Fahnbulleh MP) made the following Statement today:

On 23 January, I informed the House of the discovery of widespread non-compliance with industry standards specifically in relation to the installation of solid wall insulation (SWI) under the Energy Company Obligation 4 (ECO4) scheme...

Motion that this House has considered the matter of redress under the ECO 4 scheme. Agreed to on question.

Motion that this House has considered the matter of redress under the ECO 4 scheme. Agreed to on question.

I beg to move,

That this House has considered the matter of redress under the ECO 4 scheme.

It is a pleasure to serve under your chairpersonship, Sir John. This debate is about a lot of things. It is about the need to retrofit UK homes to improve their fuel efficiency, training...

I beg to move,

That this House has considered the matter of redress under the ECO 4 scheme.

It is a pleasure to serve under your chairpersonship, Sir John. This debate is about a lot of things. It is about the need to retrofit UK homes to improve their fuel efficiency, training...

My hon. Friend is making an important speech. One in six properties in Cumbria is more than 100 years old. Almost all of them will be single-walled properties, which are incredibly hard to insulate. Yet the award of grants through ECO4 always tends to favour large companies, not the smaller...

My hon. Friend is making an important speech. One in six properties in Cumbria is more than 100 years old. Almost all of them will be single-walled properties, which are incredibly hard to insulate. Yet the award of grants through ECO4 always tends to favour large companies, not the smaller...

I will go on to mention the particular challenge with older properties, but my hon. Friend’s example illustrates exactly what the issue is. This scheme is under the auspices of Ofgem and is funded through the Government levy on energy bills, but does not have any real oversight, so consumers...

I will go on to mention the particular challenge with older properties, but my hon. Friend’s example illustrates exactly what the issue is. This scheme is under the auspices of Ofgem and is funded through the Government levy on energy bills, but does not have any real oversight, so consumers...

I commend the hon. Lady for securing this debate. She always brings applicable issues to Westminster Hall, and today is as an example of that, with the horrific example of the almost inconceivable standard of work done to her constituent’s house.

The ECO4 scheme does not apply in Northern Ireland, where...

I commend the hon. Lady for securing this debate. She always brings applicable issues to Westminster Hall, and today is as an example of that, with the horrific example of the almost inconceivable standard of work done to her constituent’s house.

The ECO4 scheme does not apply in Northern Ireland, where...

It would not be a Westminster Hall debate without an intervention from the hon. Member. He illustrates that, although this is a GB scheme and not applicable in Northern Ireland, consumers and more vulnerable residents in Northern Ireland face the same challenges regarding energy efficiency. The Government have a responsibility,...

It would not be a Westminster Hall debate without an intervention from the hon. Member. He illustrates that, although this is a GB scheme and not applicable in Northern Ireland, consumers and more vulnerable residents in Northern Ireland face the same challenges regarding energy efficiency. The Government have a responsibility,...

It is a pleasure to serve under your chairmanship, Sir John. I thank the hon. Member for North East Fife (Wendy Chamberlain) for securing this important debate and shining a light on the problem, which I agree is systemic, and also for sharing the case of her constituent, Jackie, which...

It is a pleasure to serve under your chairmanship, Sir John. I thank the hon. Member for North East Fife (Wendy Chamberlain) for securing this important debate and shining a light on the problem, which I agree is systemic, and also for sharing the case of her constituent, Jackie, which...

I am grateful to the Minister for her response. It appears the Government do recognise the scale of the problem. Does she have anything to say about the worrying reports I received when preparing for this debate of people being forced to withdraw complaints before remedial work is carried out...

I am grateful to the Minister for her response. It appears the Government do recognise the scale of the problem. Does she have anything to say about the worrying reports I received when preparing for this debate of people being forced to withdraw complaints before remedial work is carried out...

I thank the hon. Member for raising that. We will take that away because that is unacceptable. We have been in regular touch with every part of the system since this issue came to light. We are talking to installers, certification bodies, TrustMark, the MCS and Ofgem. I will take...

I thank the hon. Member for raising that. We will take that away because that is unacceptable. We have been in regular touch with every part of the system since this issue came to light. We are talking to installers, certification bodies, TrustMark, the MCS and Ofgem. I will take...