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To ask His Majesty's Government when they intend to commence section 144 (new build home warranties) of the Building Safety Act 2022.
To ask His Majesty's Government when they intend to commence section 144 (new build home warranties) of the Building Safety Act 2022.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to tackle misleading practices in the sale of extended warranties.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to tackle misleading practices in the sale of extended warranties.
Manufacturers are not required to provide warranties on their products. Whether they choose to do so and under what terms is a commercial decision for them. Where warranties are given, they are benefits in addition to consumers’ rights against the trader under the Consumer Rights Act 2015, which requires that products are fit for purpose, as described and of satisfactory quality.
Terms of warranties must be clearly communicated to consumers. The Digital Markets, Competition and Consumers Act 2024 prohibits unfair commercial practices, including misleading actions that are likely to impact the average consumer’s transactional decision.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure consumers are provided with adequate and clear information on the value of extended warranties at the point of sale.
To ask the Secretary of State for Business and Trade, what steps his Department is taking to ensure consumers are provided with adequate and clear information on the value of extended warranties at the point of sale.
Manufacturers are not required to provide warranties on their products. Whether they choose to do so and under what terms is a commercial decision for them. Where warranties are given, they are benefits in addition to consumers’ rights against the trader under the Consumer Rights Act 2015, which requires that products are fit for purpose, as described and of satisfactory quality.
Terms of warranties must be clearly communicated to consumers. The Digital Markets, Competition and Consumers Act 2024 prohibits unfair commercial practices, including misleading actions that are likely to impact the average consumer’s transactional decision.
To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to improve the clarity and enforceability of developers’ obligations during the first two years of new‑home warranty cover.
To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to improve the clarity and enforceability of developers’ obligations during the first two years of new‑home warranty cover.
The government has legislated for a series of future measures to strengthen the clarity and enforceability of developers’ obligations during the early years of new home ownership. Sections 144 and 145 of the Building Safety Act, once commenced, will require every new build home to be sold with a warranty that meets mandated minimum standards, and will enable the government to impose penalties of up to 10 per cent of the sale value or £10,000 on those who sell a new home without a compliant warranty. These powers will ensure developers’ responsibilities in the early years are clearer and more consistently enforced.
The government believes that existing redress mechanisms for those buying a new home are inadequate. We are therefore working with the devolved administrations to implement the statutory UK-wide New Homes Ombudsman (NHO) scheme and an accompanying Code to investigate and resolve complaints and will bring forward the necessary secondary legislation in due course. Once enacted all developers will be required to be a member of the statutory NHO.
The Department does not hold the requested data related to individual developers.
Where developers are responsible for remediation, including structural defects, we expect them to take prompt action to remediate buildings. We are not considering bringing forward statutory timescales for developers to complete remedial works.
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the effectiveness of (a) warranty and (b) redress mechanisms in resolving cases involving structural defects in properties built by Vistry.
To ask the Secretary of State for Housing, Communities and Local Government, what assessment he has made of the effectiveness of (a) warranty and (b) redress mechanisms in resolving cases involving structural defects in properties built by Vistry.
The government has legislated for a series of future measures to strengthen the clarity and enforceability of developers’ obligations during the early years of new home ownership. Sections 144 and 145 of the Building Safety Act, once commenced, will require every new build home to be sold with a warranty that meets mandated minimum standards, and will enable the government to impose penalties of up to 10 per cent of the sale value or £10,000 on those who sell a new home without a compliant warranty. These powers will ensure developers’ responsibilities in the early years are clearer and more consistently enforced.
The government believes that existing redress mechanisms for those buying a new home are inadequate. We are therefore working with the devolved administrations to implement the statutory UK-wide New Homes Ombudsman (NHO) scheme and an accompanying Code to investigate and resolve complaints and will bring forward the necessary secondary legislation in due course. Once enacted all developers will be required to be a member of the statutory NHO.
The Department does not hold the requested data related to individual developers.
Where developers are responsible for remediation, including structural defects, we expect them to take prompt action to remediate buildings. We are not considering bringing forward statutory timescales for developers to complete remedial works.
To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an estimate of the difference in cost between the warranty and the true cost for leaseholders with major water ingress defects in their home.
To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an estimate of the difference in cost between the warranty and the true cost for leaseholders with major water ingress defects in their home.
Most new build warranties cover damages caused by structural defects for a 10-year term. The developer is often held accountable for the first two years of this period. The terms of warranty should give more detail on what developers would be expected to cover in this timeframe.
Where a homeowner is dissatisfied with the service given, warranty providers should have a clear complaints procedure for warranty holders to follow. This procedure should be followed in the first instance.
If this still does not resolve the issue, the next step would be to refer the case to the Financial Ombudsman Service (FOS) for a decision.
To ask the Secretary of State for Housing, Communities and Local Government, whether she plans to bring sections (a) 143 and (b) 144 of the Building Safety Act into force in the current parliament.
To ask the Secretary of State for Housing, Communities and Local Government, whether she plans to bring sections (a) 143 and (b) 144 of the Building Safety Act into force in the current parliament.
Section 144 of the Building Safety Act (2022) created a power to mandate a requirement for all new build homes to be sold with a new build warranty. No decision has been made by the government on commencement of this power.
In the meantime, most new build warranties cover damages caused by structural defects for a 10-year term, while the developer is often held accountable for the first two years of this period.
In October 2024 the previous government published its response the Competition and Market's Authority's housebuilding study. This included a commitment to bring forward a new consumer code for housebuilders and a New Homes Ombudsman service which will empower homeowners to rightly challenge developers for any quality issues they face in their home which the current government is also committed to.
To ask the Secretary of State for Housing, Communities and Local Government, what discussions she has had with the National House Building Council on the effectiveness of its warranty schemes when faults have been identified in new build properties.
To ask the Secretary of State for Housing, Communities and Local Government, what discussions she has had with the National House Building Council on the effectiveness of its warranty schemes when faults have been identified in new build properties.
The Deputy Prime Minister has not discussed the effectiveness of its warranty schemes when faults have been identified in new build properties with the National House-Building Council (NHBC).
However the department regularly carries out engagement with industry and regulators to better understand the effectiveness of new build warranty schemes, which includes those provided by NHBC.
To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on the number of homeowners who have been required to underpin new properties within 10 years of completion due to construction faults in each of the last five years.
To ask the Secretary of State for Housing, Communities and Local Government, what information her Department holds on the number of homeowners who have been required to underpin new properties within 10 years of completion due to construction faults in each of the last five years.
The Department does not hold information on the number of new-build homes that suffer structural collapse or require underpinning as a result of construction faults or malpractice by the developer.
Most new build warranties cover damages caused by structural defects for a 10-year term. The terms of warranty should give more detail on what developers would be expected to cover in this timeframe.
Where a homeowner is dissatisfied with the service given, warranty providers should have a clear complaints procedure for warranty holders to follow. This procedure should be followed in the first instance. If the complaint is about a developer in the first two years of warranty cover, providers may offer an alternate dispute resolution service. This may need to be followed as part of the complaints process. If this still does not resolve the issue, the next step would be to refer the case to the Financial Ombudsman Service (FOS) for a decision.
To ask the Secretary of State for Housing, Communities and Local Government, whether her Department has made an estimate of the number of homeowners required to underpin their property due to construction faults within ten years after the date of completion of the purchase of a new home.
To ask the Secretary of State for Housing, Communities and Local Government, whether her Department has made an estimate of the number of homeowners required to underpin their property due to construction faults within ten years after the date of completion of the purchase of a new home.
The Department does not hold information on the number of new-build homes that suffer structural collapse or require underpinning as a result of construction faults or malpractice by the developer.
Most new build warranties cover damages caused by structural defects for a 10-year term. The terms of warranty should give more detail on what developers would be expected to cover in this timeframe.
Where a homeowner is dissatisfied with the service given, warranty providers should have a clear complaints procedure for warranty holders to follow. This procedure should be followed in the first instance. If the complaint is about a developer in the first two years of warranty cover, providers may offer an alternate dispute resolution service. This may need to be followed as part of the complaints process. If this still does not resolve the issue, the next step would be to refer the case to the Financial Ombudsman Service (FOS) for a decision.
To ask the Secretary of State for Housing, Communities and Local Government, what steps she plans to take through the Planning and Infrastructure Bill to require (a) developers and (b) housing associations to have robust warranties in place which include cover for (i) incomplete and (ii) inadequate work.
To ask the Secretary of State for Housing, Communities and Local Government, what steps she plans to take through the Planning and Infrastructure Bill to require (a) developers and (b) housing associations to have robust warranties in place which include cover for (i) incomplete and (ii) inadequate work.
The government’s plans to ensure new build homes are of sufficient quality are being taken forward outside of the Planning and Infrastructure Bill. This includes reforms set out in the answer to Question UIN 37745 on 19 March 2025.
To ask the Secretary of State for Housing, Communities and Local Government, whether her Department has made an assessment of the potential impact of developers (a) failing to rectify defects within the statutory period and (b) those defects being excluded from warranty coverage on the finances of homeowners.
To ask the Secretary of State for Housing, Communities and Local Government, whether her Department has made an assessment of the potential impact of developers (a) failing to rectify defects within the statutory period and (b) those defects being excluded from warranty coverage on the finances of homeowners.
The Building Safety Act ensures that those who built defective buildings take responsibility for remedying them.
The Building Safety Act extended the limitation period under section 1 of the Defective Premises Act 1972, which imposes a duty on a person providing a dwelling to see that the dwelling is fit for habitation from 6 to 30 years retrospectively and from 6 to 15 years prospectively.
The Building Safety Act also includes a robust package of measures designed to ensure that those responsible for relevant defects in relevant buildings fix them. Where remediation is needed and not progressing due to the building owner’s inaction, remediation orders can be issued to compel a building owner to fix their building.
Regarding the costs of inaction, the Building Safety Act also includes remediation contribution orders, new tools that allow interested persons, including leaseholders, to apply to the First-tier Tribunal for an order requiring building owners to pay to fix unsafe buildings. A remediation contribution order can be used to require a landlord (or other specified body corporate or partnership) to make payments for the purpose of meeting costs already incurred (or to be incurred) in remedying relevant defects (or specified relevant defects) relating to the relevant building.
To ask the Secretary of State for Housing, Communities and Local Government, what steps her Department is taking to prevent developers from deliberately delaying defect rectification until after the statutory liability period has expired.
To ask the Secretary of State for Housing, Communities and Local Government, what steps her Department is taking to prevent developers from deliberately delaying defect rectification until after the statutory liability period has expired.
The Building Safety Act ensures that those who built defective buildings take responsibility for remedying them.
The Building Safety Act extended the limitation period under section 1 of the Defective Premises Act 1972, which imposes a duty on a person providing a dwelling to see that the dwelling is fit for habitation from 6 to 30 years retrospectively and from 6 to 15 years prospectively.
The Building Safety Act also includes a robust package of measures designed to ensure that those responsible for relevant defects in relevant buildings fix them. Where remediation is needed and not progressing due to the building owner’s inaction, remediation orders can be issued to compel a building owner to fix their building.
Regarding the costs of inaction, the Building Safety Act also includes remediation contribution orders, new tools that allow interested persons, including leaseholders, to apply to the First-tier Tribunal for an order requiring building owners to pay to fix unsafe buildings. A remediation contribution order can be used to require a landlord (or other specified body corporate or partnership) to make payments for the purpose of meeting costs already incurred (or to be incurred) in remedying relevant defects (or specified relevant defects) relating to the relevant building.
My Lords, the Government have promised 1.5 million new homes for England over the next five years, which will see the biggest increase in social and affordable housebuilding in a generation.
When leader of Newport City Council, I held meetings with many MMC companies to examine how we could determine a...
My Lords, the Government have promised 1.5 million new homes for England over the next five years, which will see the biggest increase in social and affordable housebuilding in a generation.
When leader of Newport City Council, I held meetings with many MMC companies to examine how we could determine a...
My Lords, I am pleased to respond for the Government on this important issue. I am conscious that the debate takes place following the publication yesterday of the report on Grenfell. Our huge sympathy is with the relatives and friends of the 72 people who lost their lives in that...
My Lords, I am pleased to respond for the Government on this important issue. I am conscious that the debate takes place following the publication yesterday of the report on Grenfell. Our huge sympathy is with the relatives and friends of the 72 people who lost their lives in that...
My Lords, MMC can make a big difference in energy efficiency and embodied carbon in buildings. I will give a quick bit of history for 15 seconds. The previous Labour Government, and indeed the coalition Government, had targets for net-zero buildings for homes for 2016. That legislation was about to...
My Lords, MMC can make a big difference in energy efficiency and embodied carbon in buildings. I will give a quick bit of history for 15 seconds. The previous Labour Government, and indeed the coalition Government, had targets for net-zero buildings for homes for 2016. That legislation was about to...
My Lords, I declare my interests as a vice-president of the LGA and vice-chair of the All-Party Group on Fire Safety and Rescue. I congratulate the noble Lord, Lord Carrington, via the noble Lord, Lord Moylan, on securing this important debate and on his excellent speech. I note that MMC...
My Lords, I declare my interests as a vice-president of the LGA and vice-chair of the All-Party Group on Fire Safety and Rescue. I congratulate the noble Lord, Lord Carrington, via the noble Lord, Lord Moylan, on securing this important debate and on his excellent speech. I note that MMC...
My Lords, I thank the noble Lord, Lord Carrington, for his introduction to the debate, and the Committee on the Built Environment for its hard work on this important issue. Clearly, MMC is the way ahead for building, and it has been for a long time. Given the climate in...
My Lords, I thank the noble Lord, Lord Carrington, for his introduction to the debate, and the Committee on the Built Environment for its hard work on this important issue. Clearly, MMC is the way ahead for building, and it has been for a long time. Given the climate in...
My Lords, I thank my noble friend Lord Carrington of Fulham for introducing this debate, especially when I had to withdraw due to a change of circumstances. It was a privilege for me to chair the short inquiry into modern methods of construction, undertaken by the Built Environment Select Committee....
My Lords, I thank my noble friend Lord Carrington of Fulham for introducing this debate, especially when I had to withdraw due to a change of circumstances. It was a privilege for me to chair the short inquiry into modern methods of construction, undertaken by the Built Environment Select Committee....
My Lords, I declare my interest as a King’s Counsel practising in planning law. I have many clients in the housebuilding and construction sector. I am also chair of the advisory group at the property developer SAV.
There is widespread recognition that MMC have a range of important benefits, including, in...
My Lords, I declare my interest as a King’s Counsel practising in planning law. I have many clients in the housebuilding and construction sector. I am also chair of the advisory group at the property developer SAV.
There is widespread recognition that MMC have a range of important benefits, including, in...