Written question asked by David Leslie Taylor (Labour) on Friday, 6 January 2006, in the House of Commons. It was due for an answer on Tuesday, 10 January 2006. It was answered by Liam Byrne (Labour) on Tuesday, 31 January 2006 on behalf of the Department of Health.
Student Grants Unit
- Question
- To ask the Secretary of State for Health what the average time taken to reply to questions (a) telephoned and (a) emailed to the Student Grants Unit (i) helpline and (ii) email address was in the last period for which figures are available.
- Answer
-
The NHS Pensions Agency are responsible for the NHS Student Grants Unit.There are dedicated telephone lines for universities who are to directly contact the Student Grants Unit without delay. From a limited exercise conducted between September and December 2005 it was apparent that other callers could experience some delay in having their calls dealt with.
Secondary information
- Type
- Written question
- Reference
- 41037; 442 c480W;442 c480W
- Session
- 2005-06
- Subjects
- Grants Email NHS Telephone services Students NHS Student Grants Unit
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-24 23:34:15 +0000
- URI
- http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_1099348
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_1099348
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/pimsdata/Hansard/PARLIAMENTARY_QUESTION_1099348