Written question asked by Kali Mountford (Labour) on Thursday, 26 October 2006, in the House of Commons. It was due for an answer on Wednesday, 1 November 2006. It was answered by Baroness Armstrong of Hill Top (Labour) on Wednesday, 1 November 2006 on behalf of the Chancellor of the Duchy of Lancaster.

Social Exclusion

Question: To ask the Chancellor of the Duchy of Lancaster what assessment she has made of the potential effect of the personalisation of public services on social exclusion.

Answer: Nowhere is personalisation of public services more important than in addressing the needs of the most socially excluded. The Government are stepping up efforts to personalise services for the most excluded in the form of individual budgets, budget-holding lead professionals, and health-led parenting support projects. These initiatives will provide more tailored support, empower the service user, and better enable coordination of services.

Secondary information