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Business of the House

I thank my hon. Friend for her warm welcomes, and I hope that we will live up to the House’s aspirations, and ours. Electronic communication is very important if Members of Parliament are to do their work properly and keep closely in touch with their constituents, so it is not a technical point that she raises but a point of real substance on how we fulfil our responsibilities as constituency MPs. I raised the issue with the Clerk of the House yesterday after my hon. Friend mentioned it to me—in the Lady Members Room, actually—and the Clerk told me that Kevin Tebbit is undertaking work on the provision of services to Members, so that there is a clear line of accountability and a management structure. When things go wrong, Members thereby know who to hold accountable and where to take their concerns, and something is done about them.